Questions

Hey Guys -I'm familier with packaging Adobe products... until I got to DC.  I created a package for Acrobat Standard DC, used the Customization Wizard to add the serial and set options, and it successfully installs.  The first time a user launches it, though, it will not continue until they Sign In.  Below is the process i followed:- Downloaded latest Acrobat source files from site- Verified license number(s) were correct and for correct product- Extracted downloaded file and put all files from "Adobe Acrobat" folder into source share- Installed Cusomization Wizard for DC, entered the serial number, selected a few basic options including disabling online services, and saved it as AcroStan.mst- Created package with the below stringmsiexec /i AcroPro.msi TRANSFORMS=AcroStan.mst /qSeemingly there's a universal installer now so no more AcroStan.msiThe string above successfully installed the application, but it acts as if I didn't enter a serial number.  I'd try installi

I need to know that person tallies Harman... I need to make an activation of the enterprise suite... in the company and pick up the ticket and was told that would be activated within 24 hrs a month ago... it does not answer ... I also want to know who is responsible for buying the licenses by HARMAN to get in direct contact with the ... I hope I can help ... sorry raise this kind of ticktes

I downloaded "Acrobat_2015_Web_WWMUI.exe" and "Acrobat_DC_Web_WWMUI.exe" from dashboard.Then each of these I created the installation package but neither has the multilanguage but have only the English language.So using Acrobat Customization Wizard DC I have checked out that the option "Application Language" (in Installation Option) is flagged:Then I flag "Install all Language", save configuration and reinstalled the software, but installation is always and only in English and can not be changed by the options (if I change nothing appen).Then I flag "Set the language to the Os language...",  save configuration and reinstalled sw but nothing happens.We use Adobe products in standard user environment and user want italian language installation.You can help me solve this problem?

Hi, We have CC for teams and one of our memebers got a new computer that we want to put Adobe products on. Do we need to transfer his license? Or how do we go about it?

Is it not possible to buy a license just for Lightroom only via the team management console? Looks like you can only get that by buying a full CC license.

Hallo,wenn ich in Acrobat XI pro pdf-Files in Winword umwandle und im pdf kursive Stellen - bzw, manchmal auch sogar Anführungszeichen - vorkommen, dann Fehlen oft halbe Sätze im Wordfile. Kennt jemand eine Erklärung dafür?Danke fürs NachdenkenMichae Mössmer

Good MorningI bought the package premiere pro, made the payment.already received the proof of payment, and when I enter the creative cloud with my account I can not download the premiere says expired trial, as can now download thepremiere?

Good morning. I'm having trouble updating my CC. It just stalls out and says "Installing Update" without any movement on the progress bar. Any suggestions?

Please activate my serial number / VIP number: 631B754A1E194B43432A   / Organization name: Manayernajd Company   / Anniversary date: 25-February-2016 (PT)

The FTP hyperlinks on this page (Group Policy-Active Directory — Enterprise Administration Guide) have been down for a couple of days now.Any idea where to get the templates at the moment or when the FTP will be available?

I bought the creative cloud package through a link one of my colleagues sent me.  This was done under our admin Adobe account.  He needs to be able to get to the packages to download and install them, but he is not getting access to the admin account.  How do I assign the licence to him?I assume we have the individual package and he is the only person who will ever need it, but we (IT) still need to be able to control it all.  Should this have been a 'team' purchase, even though it's just for one person?

Hi,We have a marketing department that uses the Creative Cloud team product. They have laptops running Windows 7, we do not give them local admin rights for obvious reasons. When they try to update the CC software it comes up with an error message:How can we allow our users to update this software without granting them local admin rights?Thanks,Mike

Good day. I was just working with Ankur via Adobe Help Chat and I was told to post my query here on the Photoshop Forums, due to our Version being CS3. Our previous activation of Photoshop cannot be activated on a new computer. The previous computer has failed, and I cannot log into it anymore to "deactivate" the license from within Photoshop. Is there something we can do to activate this Serial on a new functional computer? Thanks.

Hi I have 35 computers installed and I get 10 teams in a sign saying we could not find any licenses associated with this ID but the other 25 can do if they work

Hi,i have problems with the customization wizard DC. I try to deploy Adobe Acrobat Reader 2015 and Acrobat 2015 Pro (both classic track -> thatswhy 2015 is right, or?).Because i did not find an CW for 2015 I used DC instead... maybe thats the problem - i dont know...I try to set Security -> Protected View -> Files from potentially unsafe locations but i did not work neither with Reader nor Pro version, its always "off" after installation and opening the application as default user. Was not a problem when we customized version 11 with the CW for 11.Because it was a recommendation i already uninstalled CW for 11 and try to edit/add some registry settings manually or with the CW is not the way it should be.Anybody got a clue on that?Thanks Sascha

Is this the last month I payed or do I have to take further action?My username is janbarsk@yahoo.com.Can someone at the staff please look into this?

Acrobat X keeps crashing when I close the application.Windows error reporting reports the application which crashed is acrobat.exe and the faulting module is: acroform.api v10.1.1.33. There is also an additional error code: 0a9e.I'm running Acrobat X on a Windows 2008R2 based Citrix server.Is there anybody out there who has the same error and knows how to get rid of it?

We have a person that setup an adobe account and licensed a copy of DC Pro.  How do we get this moved to another users account?

Hi SupportCity of Gold Coast have experienced an issue deploying Captivate to a user’s PC within Council. Until resolved this will affect all future deployment requests for Captivate.   Upon installing the program IT service support were prompted during registration for a software licence key. The only available licence key was one provided by Adobe under the old agreement. Although this enabled Captivate to successfully install on the user’s PC, we were prompted with a 30 trial period notification (indicating it was not a full licence) and to create a new Adobe ID. Up until this point all earlier deployments of Captivate have never required repeat entry of the serial key as this was included in the original deployment package.   Our current agreement with Adobe indicates Captivate is PC serial based (not Named User based) therefore we are ensure as to why the Adobe ID registration was initiated.  Can Council be issued with a serial code for Captivate so we can

Hi,Every time I install it on test machines, Acrobat XI wants the users to login to the cloud. This is over kill and we work for the Government and do not need the Cloud.I am an SCCM Administrator for a Naval Hospital and I must figure this out ASAP because Acrobat X is out of Compliance.Thank you in advance.

Hi I have 35 computers installed and I get 10 teams in a sign saying we could not find any licenses associated with this ID but the other 25 can do if they work

My organization uses serial number licensing. I thought that if I built a package that included only the Creative Cloud Desktop app, using a serial number that grants access to all applications, the user would be able to install those apps upon demand. But after installation, when you open the Creative Cloud app, it says "Try" next to all the applications. How can I achieve what I want?

Hi I have 35 computers installed and I get 10 teams in a sign saying we could not find any licenses associated with this ID but the other 25 can do if they work

its server down?

Has Anyone come across this when attempting to build packages in CCP on Mac?  I get this each time: "Your build encountered unrecoverable errors" despite several tries.  When I check the build log I get this:Thu Nov 12 09:39:04 2015[INFO] AdobePackageBuilder - Build Version - 1.9.2.53Thu Nov 12 09:39:04 2015[INFO] AdobePackageBuilder - Logging Level verbosity Set  to 4Thu Nov 12 09:39:04 2015[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Uninstall.bin /Users/kalexand01/Desktop/test/Build/test_Uninstall.pkg Thu Nov 12 09:39:04 2015[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applications/Utilities/Adobe Application Manager/CCP/toolkit/../toolkit/PackageTemplate/CS6/Template_Install.bin /Users/kalexand01/Desktop/test/Build/test_Install.pkg Thu Nov 12 09:39:05 2015[INFO] AdobePackageBuilder - START utilCopySrcFolderToDstFolder /Applicati