Questions

I have uninstalled and reinstalled my app, connected to different networks, tried earlier versions of Fresco, updated my graphics driver, and allowed Adobe Creative Cloud through my firewall. I also have plenty of storage space. However the app continuously crashes during the loading screen of opening a document (even a new document that is not on the cloud). Illustrator still works so I believe this is solely an issue with Fresco, this has been happening for the past week. Thanks

Can someone explain - how does Fresco even continue to work without cloud sync? It's a fundamental part of how the app functions. I pay a premium for cloud storage. When I draw something, Fresco takes it off my iPad and syncs it to the cloud whether I want it to or not. I don't get a say in this process. If I want to edit that drawing in 6 months, Fresco pulls it down from the cloud and opens it. I think only the "Recent" files are stored locally, temporarily.So if Adobe is discintinuing cloud sync services... I mean, can I even download a hundred files locally, if Fresco will only hold onto a dozen recent files? Sure, I could export PDF backups to a drive, but that just rescues the art, it doesn't solve where my actual Fresco project files live, and how I get them back onto the glass in the future?  As I create more work in 2024 does it just save locally? And when I run out of local storage, how do I backup a Fresco project file so that I can still work with it in the future

I've been having this issue for a little while now that has completely locked me out of being able to use Fresco. I have tried uninstalling and reinstalling the app, installed the previous version of the app available (v4.6.0), I have tried running it as administrator, I have turned off my firewall, I've made sure Adobe Creative Cloud was synced, and so far nothing has made it work. I have also now used the Log Collector tool so hopefully help but right now I'm at a loss for what to do so I can actually use this software again.

Want to create 3D designs in Adobe Fresco? With the latest MAX update, you can now create 3D to artwork and objects using Perspective Grids in Fresco.       See this article for information on installing the latest update.  For detailed information on using Perspective Grids in Fresco, see this article.    Learn how to use perspective grids Select the type of perspective grid from the Vanishing points dropdown menu.  Adjust Edit vanishing points to create a perspective of your choice.  Adjust Opacity and Density of the grid.  Snap to grid axis is enabled by default. It helps you draw smooth lines, but you can disable this feature for a freehand drawing.  Start drawing with brushes, drawing aids, and shapes.     Video tutorial on using perspective grid         Limitation: Perspective cannot be applied to placed im

Hi, I was wondering how we could put layers into folders in Adobe Fresco. 

The app is crashing at the most unexpected moments. For example, I was using the app because I need to complete an art assigned by my art teacher. In the middle of my drawing, the app suddenly crashes. This is the second time this has happened. Why is this happening? None of my other apps crash. Is it my iPad's problem or the app's problem? Please fix this issue as soon as possible. This crashing issue is getting more and more frustrating.

 I would like to be able to adjust the order of the tools in the tool bar.I wish Fresco would work consistantly with the "button" on my iPencil to switch between the last wo tools I have used.

Hello everyone,I've been working on a digital drawing project for the past two months using Adobe Fresco on my iPad 9th generation. I reached the final stage of the project, but unfortunately,when I was almost done, the application suddenly crashed and exited completely.  Upon reopening the app, I was devastated to discover that all my work had vanished. While the layers remained, the entire content had disappeared. I've tried to check for backup history and reached out to customer support, but unfortunately, I haven't been able to recover my project. This project holds significant importance to me, and losing it has been quite disheartening. If anyone has experienced something similar or knows of any potential solutions, I would greatly appreciate your help. I've already explored options like checking the trash, looking for automatic backups, and reaching out to support again, but without success. Any advice, suggestions, or insights would be immensely valuable. Th

I was working on an art peice that has text in it and I wanted to use Photoshop to handle my text placement because quite frankly the Fresco Text stuff is terrbile. I needed map out the art along side the text before I spent hours and hours doing detail work that might need to me changed to accomidate text. So I had the basic outlines and color blocks in for the art all using layers made 100 percent in Fresco. Nip over to Photoshop and work out where the text is going and how it will layout. Back to Fresco to go back to the art and OH NO all my layers art not one photoshop layer. All but two of these were made in Fresco and I did not edit them AT ALL in Photoshop  I can't even up group them never mind actually work on them. No idea what triggers this. For the love of god someone please fix this. This is not the two programs working together as we were promised. The only way I have found to even save my hours of work on the art is to now revert back to the previous version and lose

HiI'm currently on iphone and i can't find motion feature anywhere.Could you explain or show me by using screenshot where i can find it, or perhaps there is no such feature on mobile version? 

Hi. I was working on a drawing today when my screen suddenly went black. I assumed it must be some sort of lag so i exited out of my draawing and went back in. When it loaded back in I saw all of my hours of progress from today had been wiped. The layers i drew on remained, but their contents were gone. I closed the app and launched it again but the layers remained empty. I searched adobe support for any possible explanation as to what may have happened and saw that users from 2020 and 2022 were also experiencing this bug. I'm absolutely devestated about my loss of progress, is there any possible way to get it back at all?

Say i have a line art which consists of 2 layers.I created a third layer for coloring purpose.I would like to use fill tool to get the base colors on the third layer, but it seems that the fill tool do not consider contents on other layers. Where is the setting for fill tool?How can i set it to consider multiple layer?

Dear Fresco Community, I'm trying out Fresco for the first time and been using Procreate before. It's important for my workflow to have outlines on one layer and colors on another. Is there a way or workaround to fill the colors with the bucket tool on a seperate layer? In Procreate it is the reference layer setting but I cant find anything similar.Thanks in adavance!

I’m considering using pixel pens in Adobe Fresco for my artwork. Could you please let me know what sizes I can print my drawings without compromising the quality? Specifically, I’m interested in printing images at dimensions of 70x100 cm. Will they still look good at that size? Thank you. 

Hello, hopefully someone will be able to helo me with this.  Sometimes when I create a file in Fresco and export to pdf or use "Open a copy...illustrator desktop" the file open, but is destroyed. Check out the issue herein case the pics don't load. The first image shows the art work in Fresco, perfectly fine. The second shows what the pdf looks like when opened in Illustrator. The third is a screenshot of the pdf file from the finder. Its like the layers were clipped somehow. I've also tried exporting as a psd and and expanding the vector smart objects. I ran into the same issue. Is anyone else experiencing this? What is a solution? Thanks for your help. I'm using Fresco 4.6.1 on a 2016 Ipad ProDesktop - Mac Studio macOS Ventura Version 13.3.1Illustrator: 27.6.1

I have an issue that layers moved to the wrong location when I opened a file in Fresco. It's not just a problem with saving, but it also happens when I use Lasso tool to copy and paste. I made this file, and saved it after finishing. When I opened it again, my layers were messed up like this. I could not recover them because they were not vector layers. If I worked on a computer, I would have looked up the restore file, but I worked on an iPad. My iPad is OS16.5 and Fresco is 4.6.1 version. Is there any solution to bring my drawing layers back?

Is there a way to draw a path in fresco and open it in illustrator without having a doubled pathe?no matter what vector brush I use in fresco it will alway result in a double path in illustrator. Actually it's a filled area between two paths. When I draw in the illustrator app and send it to illustrator for desktop it's one path only.

I don't know if it is something I have done or something that can be reversed but I opened my artwork today to find that it was all locked as photoshop layers. I can no longer see my layers as they're locked and uneditable. Is this a software error? Can something be done to reverse it? 

Je ne sais pas pourquoi mais il n’y a plus d’espace de stockage disponible sur l’application Adobe Fresco (il manque 1,3 Go). J’ai essayé de supprimer plusieurs projets mais rien n’y fait… De plus, je ne peux plus exporter. Que puis-je faire ?

Hi, I want to use the fresco application to draw with my graphics tablet, but whenever I raise up my pen (not so close distance) and touch it again, the cursor starts from a different point, not where I left off.I added the fresco application to the software of my graphic tablet. When I deactivate (windows ink) section from the software of the graphic tablet, this problem does not happen, but then the pen pressure does not work.There is no problem with many drawing applications such as adobe photoshop, illustrator, and many others I only have this problem with adobe fresco.The brand of my drawing tablet (huion inspiroy 2 m)I am using Windows 11 Home.There is no connection, or cable problem between my graphic tablet and my pc.my drawing tablet software, adobe fresco, and all the apps you guys ask for are up to date.Thanks a lot...

I have recently reset my computer and have reinstalled Adobe Creative Cloud and Fresco. Whenever I try to use fresco, I am stuck on the Loading Documents Screen. I deleted all my files to see if it would load, but still nothing. I have no idea why it is stuck like this, and need help. 

Good evening everyone, This could be a really simple fix but I cannot seem to find an answer. I've watched 3-4 Youtube tutorials for Fresco and they've not helped! So my question is ...How do I stop drawing at the edge of the canvas?  In essence I would like to create a block/wall where I can draw up to the canvas and the brush stops, creating an edge which I can colour into? This is for general art and an NFT collection but I cannot seem to find the toggle/button/process. Any help is hugely appreciated! 

I really wanted to try to intergrate fresco into my professional desktop workflow for work but I find it doesnt work too well at all for desktop, some features dont even work.Simple things like1.) Hardly any hotkey support, example : cant color pick using Alt like you can in photoshop.2.) Cant rotate rulers on desktop3.) Current layer systems where the eye is on the side is combersome, and I dont think its a good idea. Just make it so you can click the eye on the layer itself please.4.) Cant scrub through timeline on export for timelapse Yeah so theres are my desktop issues I'd love to see address. Thank you 

I am having some issues with the vector brush settings. Everytime I tried to erase to make the edges more smoother, the eraser takes off too much. It literally looks like someone took a bite out of the edge of my illustration. The edge is not smooth and looks jagged. I tried to reduce the vector brush size and also played around with the settings, but I still can't figure this out. Am I doing something wrong? Any advice on how to overcome this problem? Thank you. 

Hello! On my Ipad I can see all the new features of Adobe Fresco version 4.7, but on my PC it only worked for a couple of days. Now I can't see things like the new option to turn "Paint Inside" on and off in the brush bar. Why does this happen?On the PC I have everything updated to the 4.7 version as well and I also uninstalled the app from the cloud and reinstalled it to test and the new options still do not appear.Thanks in advance for your answers