Questions

If I copy a text box, then paste it, illustrator freezes for several seconds. This had gone away in recent updates, but now is back. Computer in windows 32 gb ram, recent CPU and graphic card. Any help will be appreciated!

Hi there,One of our users is unable to use the Adobe Illustrator app for more than a couple minutes until it crashes with the following error message:I'd appreciate it if this could be looked into quickly as this user uses Adobe Illustrator for the bulk of their work. Many ThanksKelvyn

Getting the folloiwng on a Mac Ventrura using Adobe Illustrator 25 To work correctly, Adobe Illustratorrequires the Preferences folder permissionto be ‘Read-Writes'. The current permissionsetting is incorrectly set to ’Read-Only’.We have updated to read/write in the following locations:/Users/<user>/Library/Preferences//Users/<user>/Library/Application Support/Adobe/Then Apply to enclosed items.Also provided full disk access to Adobe Illustrator.Please help.

Got this weird window saying I have a problem with '砧 丸明Katura StdN' and Illustrator 2024 has to run in 'Safe Mode' what ever that is? I dont remembver opening this font. I did a search and its one of Adobes Fonts. I opened Adobe Fonts in my browser and thsi font was active. I've deactivated the font and then did a complete re-start of my mac. I then opened Ilustrator 2024 and got  the same window about this dodgy font. Anyone know what I can do to resolve this? Seems oidd that the issue is an Adobe font casuses an issue with Adobe Illustrator? 

Using the alt key to copy any object has stopped working. I click an object, then press alt key. The double triangle icon thing appears to indicate copy mode active.This indicates that it recognises the alt key. But when I release the object it does not copy. I've tried both alt keys but no difference. I've tried alt-drag and photoshop and that still works.I also noticed that a similar issue is happening with shift key. For example, if using the line tool or the rectangle tool. I press shift and it applies as you expect - eg a straight horizontal line. I keep shift key held down and release the mouse. But even though the key is down it ignore the shift key rule and just draws the line where I released the mouse and therefore on an angle. And a rectangle does not stay square and so on.My other programs on my computer still function as expected. Only happening with Illustrator - Version CC 22.0.1 (64-bit).Driving me crazy! Please help.

Hello everyone,I am developing a prepress automation script in Illustrator. The goal is to generate a color control bar that includes only the actual ink separations used in the document. Specifically, I want to include:Pure CMYK channels (for example, Cyan 100, Magenta 0, Yellow 0, Black 0)Spot Colors (Pantone or any user-defined spot)However, I do not want to include:Blended swatches or decorative color combinationsColors made by mixing CMYK values (unless they are 100 percent of one channel)The problem is that Illustrator scripting does not seem to provide access to the same ink separation information shown in the Separations Preview panel. When I scan all page items and analyze fill and stroke colors, I end up collecting mixed colors that are not true separations. I also tried using doc.printPreferences.inkList, but that returns undefined in my version of Illustrator.My question is: has anyone found a reliable way to extract only the real separations used for printing, just like wh

Illustrator keeps asking to relink every single missing link although they are all in the same folder. 

Hi, there is an intermittent bug I keep experiencing that relates to objects turned into guides. Steps to repro:New documentDraw rectangleRight+click (ensure object is selected), Select > Make GuidesWith Selection tool (Black arrow) selected, Alt+Drag the new guide object elsewhere on the canvas and release to create a duplicate.At this point confirm in the layers panel that there are two objects in the scene now.Undo your action - this should leave one object in the scene, as shown in the layer panel, but intermittently a 'copy' of the guide object will remain on the canvas, but it will be unselectable and not appear in the Layers palette.It will also be visible in the Outline view, but still be unselectable.The only way found to remove the duplicate(s) so far is to close and reopen the document.You may even be able to undo so many steps that the object used to create the guides is not longer in existence, but the duplicate guides still are. Obviously, this is not great f

I swear I had tools across the top of my menu yesterday...I am specifically looking for add nodes, delete etc. I googled this and there is discussion about a selecting 'control' under window, but I don't have that in 29.7.1

I am very confused.  I set up a 'base' file with a particular sized artboard and a grid.  Now when I open it up, it looks like the grid is part of the drawing to me.  In the background is a much larger grid. I have tried to manipulate the larger grid (by changing its color to red) and I am not able to. Can anyone tell me what I have done??

Hi everyone. This has been bugging me since I started my career. Is it at all possible to merge two outline strokes together? (See attached image). Since you can outline a singular stroke, I don't understand why there's no option (that I know of) to do the opposite. I've googled this problem a million different ways and most solutions involve blending the two together, offsetting the path, or rasterizing/image tracing. None of which provide results that look good or are quicker than tracing the inside with a pen tool. I've also tried finding plugins through Adobe CC and google, but have come up with nothing. Any info about possible solutions/plugins would be incredibly valuable.     Thanks!

Hi everyone,Basically I got a hundred business card to do with different names on it, and I was wondering how can I do that and export all in one click without creating a hundred of Artboards.So I'm looking for a script or something that can run for example  "New view 1" (created in menu View > New view) and export it to PDF, then run "New view 2" and export to PDF again, like the save layer comp to file export in Photoshop all automatically. I think it's an useful  feature that is missing in Illustrator.I did a little search on that to create a script but unfortunately I don't have time to learn how to script in Jvs. I was thinking about a script that execute shortcuts (that is assigned to all of my New views) and export artboards to PDF.I've found nothing on this subject on the web except a topic on this forum from 2013 without any answer,then If someone has an answer for that I'll be grateful, thanks

  Previous Behavior: When selecting a path with the Direct Select tool, handles were visible.Hovering over a handle would trigger snapping and display the “handle” label  without requiring the anchor point to be selected.I could snap handle-to-handle.I could draw guides from a handle using the Line tool, thanks to snapping.  Current Behavior: Handles no longer snap or display “handle” when hovered.Handle-to-handle snapping is gone.Drawing precise guides from handles is no longer possible.  Impact:This significantly reduces precision for technical illustration work and makes accurate line drawing more difficult. Request:Please restore the previous snapping and Smart Guide behavior for handles. The current implementation removes essential control.

Hello, We Want to Hear From You! 🙂 We’ve made a series of enhancements to Snapping in Illustrator, and we’d love to hear what you think! Join us for an open discussion where we’ll walk through the updates and hear your feedback on how these changes impact your workflow. Whether you’re an occasional user or rely on snapping every day, your insights will help us fine-tune the experience further. ? What to Expect: A quick demo of the latest snapping improvements. An open conversation about your use cases, suggestions, and any gaps you notice. Your voice plays a key role in shaping Illustrator. We’re excited to connect with you and learn from your perspective!👉 Interested? Register now! Snapping in Adobe IllustratorAugust 12th, 8-9 AM PST Register here Have questions? Click 'Reply' below to ask. Click 'Follow' below to bookmark this post for easy reference.

Ok, I hate Illustrator and prefer Photoshop. Everything in Photoshop just makes more sense in my brain, but I need a vector conversion of a raster image so I can import it into Cinema 4D. I used the image trace tool to create the vector paths, but while the PNG version that I imported had a transparent background, Illustrator turned into a white plane behind my white shapes, and I can't figure out how to delete it, so that all I'm left with are my vector shapes. I tried separating them by the Release to Sequence Layers and moving them out of the layer. I also tried creating a new layer with a black rectangle and subtracting it. Nothing seems to work! What do I have to do? Every time I import into Cinema 4D, that plane gets imported as well.

I have tried for weeks now to find a solution to this and so far I've got nothing. I am exporting models out of Solidworks Composer as svg files but when I open them in Illustrator, there are no consistent lines or objects. All of the paths and curves are made up of tiny little lines or lines that have been broken up and segmented in weird spots. I then have to spend a painstaking amount of time essentially rebuilding the model in Illustrator by going along and joining all these paths together and closing that many gaps that are present. I have tried so many different settings from the Composer side to Illustrator side and have gotten nowhere. Maybe I'm just missing something obvious or there's a setting that I'm overlooking, but I would love some help understanding what I need to do differently to save a lot of time and headache.  I have attached a screenshot of my Solidworks Composer file and the export settings, as well as what the end result is in Illustrator. Please, if

The current Image Trace tool in Illustrator feels outdated compared to modern solutions like Vectorizer.AI. It often lacks the precision and quality needed for professional work.I strongly suggest updating or replacing it with a more advanced, AI-powered vectorization tool to meet today’s creative standards.

Hi, I can't seem to figure out how to get the stroke on this text to not overlap on itself. I want to look like this tutorial attached. Any help is appreciated. 

Can anybody help.... I have been trying to update Pantone connect plugin today with no success. I keep getting a permissions issue, all log in details are correct, I have tried everything suggested by Adobe live chat and in the end they suggested the forum.I have an old mac, but do not have it cluttered with stuff, I only use it at work with Adobe CC, the only plug in I needed was Pantone connect and now that will not update (or now install, as I tried an unistall/install thinking that may be the answer). Any help or ideas would be appreciated, as I cannot use any of the new colours (eg P2202C) which are now pretty basic.I have attached a pic showing the message I am getting, I work on a stand alone Mac, not connected to anything else, no one else uses or has access to it, also, I am not a techy person who messes about with settings etc, so nothing has changed, other than updates.Ideas welcomed

Hi, I fund something I believe is a bug.I have the latest version, and when the "Snap to Grid" option is enabled, paths do not highlight when hovered over with the Selection Tool. When "Snap to Grid" is disabled, the highlighting behavior returns to normal. I'm on Windows 11 and latest Illustrator version.

Up until recently, I have had no problem sending output from Illustrator to my duplex laser printer on my Windows 11 system. Even now, when I print a PDF file from my browser, it still will print on both sides as requested. However, now when I print from Illustrator and specify duplex printing, the request is ignored and the print job comes out single-sided. I am not sure what I need to do to get the program to honor my request to print on both sides of the page.   Things I have tried: Updated the printer drivers to the latest version. Went into Windows settings and changed the default for this printer to double-sided printing. What else can I try to troubleshoot this?

Hi Adobe Support,I’m experiencing an issue with a file I’ve used many times before in Illustrator. Upon opening it recently, I noticed that the text on the back panel has completely disappeared. Illustrator didn’t display any missing font warning, which I found odd.I verified that the font is installed correctly on my system (Mac), and I even reinstalled it to be sure. I also closed Illustrator, installed the latest update, and restarted the program—but the issue persists.Interestingly, the same file opens just fine on my coworker's PC, and the missing text appears as expected on their end. This leads me to believe it may be a Mac-specific issue.Could you please help me troubleshoot this? I can share the file if needed.

Hi all, I'm an Illustrator novice and I'm using it to vectorize my calligraphy for a return address stamp. I'm using CC 2017 and didn't have the problem with previous versions of Illustrator but now I'm running into a problem. When I use the "image trace" of black writing on white background, it inverts is to black background and white writing and I can't change it back. Do I have something set incorrectly? This used to be simple. I appreciate any advice!

The preview of a PDF in Illustrator Open dialog box still looks like this. Why.

Hi, I'm having trouble figuring out why the burgundy stroke is showing on the top of the original text, whereas the pink stroke is angled to be to the bottom left of the original text. The burgundy stroke is duplicated from the pink stroke. I've shown the transform tabs for both strokes in the attachments. Thank you for any help!