Questions

I just used this file I have last week and exported 1200px by 1200px artboards at Medium (150) dpi. They came out, as usual, at 2500px by 2500px. Today, the same 1200px by 1200px artboards exported at Medium (150) dpi are now coming out 250px by 250px! This is not happening to other documents; just this one all of a sudden. Please help!

Hello,How can I find the artboard resolution?  This is related to "Maximum artboard resolution: 65MP (megapixels)"  as given in the vector technical guide line. Thank youDJ Submit with the following technical guidelines:AI, EPS and SVG formats onlyRecommended artboard minimum: 15MP (megapixels)Maximum artboard resolution: 65MP (megapixels)Maximum file size: 45MB (megabytes)Document Color Mode: RGBArtboard offset: (0,0) upper-left corner

Actually, this happens with all my Adobe apps, possibly a Creative Cloud issue? If so, moderator, please move to the appropriate place.  So, here's the issue. I go to place a linked image file in AI, say a PSD or TIF file, or any other file format that AI will take. Hit Command+Shift+P. Dialog box comes up. The file I want to place is there, but grayed out. I go back to Finder to make sure it's finished syncing, and it is.So now, one of two things happens: From the place dialog, I navigate to the parent folder, and then back to the file I want to place and it's not grayed out anymore. I place and go on with my day. I do the above navigation, many times, and the file I want to place is never available. Okay, move on to the next project. Hours later I come back to it, and it's available. There are no words for this kind of frustration, especially when time is tight. #1 is what usually happens. It's annoying but at least I can keep the project moving. Why is

When saving via script, can I set the Output Intent Profile Name?  I've been trying without any luck.  If I set the pDFPreset, it uses the default Output Intent Profile Name.   This is my script:function savePrintFile() { if (app.documents.length === 0) { alert("No document open."); return; } var doc = app.activeDocument; // Open save dialog to name file and select location var currentFile = new File(doc.fullName) var saveFile = currentFile.saveDlg(); if (saveFile) { // Save as PDF/X4 var saveOptions = new PDFSaveOptions(); saveOptions.pDFPreset = '[PDF/X-4:2008]'; saveOptions.preserveEditability = false; saveOptions.outputCondition = 'GRACoL2006_Coated1v2.icc'; saveOptions.outputConditionID = 'Custom'; saveOptions.outputIntentProfile = 'GRACoL2006_Coated1v2.icc'; doc.saveAs(saveFile, saveOptions); return saveFile; } }

Is it possible to add objects to an existing opacity mask without: 1. releasing the mask2. adding the new object to the group, and3. reapplying the mask?

Hello! My coworker and I have been having an issue since Friday when it comes to stroke sizing once exported as an EPS. One of our print vendors requires a magenta spot color stroke the same size as the artboard. When I went to export as an EPS to send to them, my coworker stated that the stroke was slightly bigger than the artboard size. When I opened up the same file, it did not show up on my end and was the same size as the artboard. When she saved a file and I opened it, the same thing happened - I saw the sizing difference but she couldnt. We believe this to be a bug but any help would be appreciateted as it is impacting the files when our vendor opens it to print!

Hey everyone,I need help with this issue: I can't see the "Search for missing links in this folder" option in Adobe Illustrator to do it.. I'm sure I updated to version 28.05 via Adobe Creative Cloud. What can I do?  

Bonjour à tous,Existe-t-il un moyen d'enlever tous les masques d'écrétage d'un document en une seule manipulation.Peut-être connaissez-vous une astuce pour cela.Merci pour votre réponse.

Jedes mal wenn ich wieder im Homeoffice bin und umgelehrt bin ich gezwungen den Illustrator abzuschalten. Es tritt ein Bildschirmzuordnungsfehler auf - z.B. Farbfelder werden nicht mehr angezeigt.  Ich arbeite am MAC. Features rund um das Schreibtischmanagement habe ich bereits deaktiviert.Liebe Adobe - bei diesen Abopreisen geht mir das gehörig auf den Senkel. Da fehlt mir auch die freundliche Energie oder die Lust Dublikate zuvermeiden. Robert

Hi - I'd like to force to embed a profile into the currently open document, before saving it.That profile is "Working CMYK: Coated FOGRA39 (ISO 12647-2:2004)"I try this but apparently it doens't work: var aiSaveOptions_DC = new IllustratorSaveOptions(); aiSaveOptions_DC.embedICCProfile = true; // Ensure ICC profile is embedded aiSaveOptions_DC.colorProfileID = ColorProfile.COATEDFOGRA39; // Set the CMYK profile to "Coated FOGRA39 (ISO 12647-2:2004)"  Many thx for any help.Enjoy your day.   - Dimitri 

Hi, We have a Creative Cloud All Apps Subscription.May I ask how to upgrade the Creative Cloud Subscription to the Middle East Version?With the current version, it's difficult to do Arabic typesetting in the Illustrator app.

Hello  - I'm try to make a Illustrator Javascript that save one time my .ai file as "High Resolution" PDF and another time as "Low Resolution" PDF.Two PDFs are created/exported, but they both have more or less the same weight.I'm sure that my two PDF presets (.jobOptions) are correct and available… Any help/clue would be highly appreciate, thx… Enjoy your say… /*** Export LOW-Resolution PDF ***/ function exportLowResPDF(packageFolder_DC) { try { var myDoc_DC = app.activeDocument; var lowResPresetName_DC = "PDF_Small2"; // Without .joboptions // "[Smallest File Size]" var pdfFolder_DC = new Folder(packageFolder_DC + "/_PDF_LOW_RESOLUTION_FOR_CONTROL_ONLY"); var docName_DC = myDoc_DC.name.replace(/\.pdf$/i, ""); // Remove .pdf extension var pdfFileName_DC = docName_DC.replace("_HR", "_LR"); // Replace _HR with _LR var pdfFile_DC = new File(pdfFolder_DC + "/" + pdfFileName_DC + ".pdf"); // Ch

Is anyone else having this issue  - when they try to export artboards into jpeg or png format? I just get the blue spinning wheel of death. Anyone?

Hi everyoneI've been experiencing problems with the autorecovery feature of illustrator since forever. I use it almost everyday and sometimes I just flip my notebook screen down without turning it off. This, off course, leads to times where it turns off by itself due to low battery or similar.As you can imagine I've lost a lot of unsaved files because of this, sometimes I remember to save it and sometimes I don't. I know, I have to be more careful. The problem is that I DO have the auto save feature enabled, configured to save my works every 2 minutes. But I have NEVER been able to recover ANY of the auto saved files. Please, would someone explain me how am I supposed to open these files? Right click-Open with AI is not working, neither does dragging them into the program window. I've also tried adding the .ai extension at the end but it doesn't help at all. Plus, this last work I lost was opened for like a full day (2 days ago) and illustrator never made a auto-save cop

I have an rtx 3060 gpu and recently I have noticed a weird visual flicker bug on adobe illustrator, particulary when zooming back and forth. I have tried disabling GPU rendering but this makes adobe very slow and I don't like it, has anyone else had this issue. I don't think something is wrong with my gpu, this only happens in illustrator

Hi,I recently got a Surface 4 running Windows 10. Just downloaded AI and my mouse cursor is completely invisible when hovering anywhere in the program. Any help is much appreciated.

Hello Community,I hope someone here can help, as I’ve spoken with Adobe Support twice with no solution, and the font foundry has stated that they fixed this issue several months ago.The problem occurs with the Gibson font through Adobe Fonts, particularly in Adobe Illustrator. Some letters appear distorted, almost as if they’ve been altered by a pathfinder operation. This affects both workflow and exports to PDF and other image formats, making the font unusable unless manually outlined and corrected.I have tried the following troubleshooting steps:Removing and reinstalling the font multiple timesClearing the font cache (not sure it was done right)Testing across all Adobe applications, including beta versionsThe issue also appears on the Adobe Fonts website, where the web font is rendered server-side and looks incorrect as well (see attached screenshot).However, when I tested on a different PC running Windows 10 (I’m using Windows 11), the font displayed correctly on the Adobe Font

**EDIT**I finally figured out how to use #include instead of file.read();. This solves my immediate problem. However I am still curious as to whether it's possible to do what I'm asking for below, just in case there comes a situation where for whatever reason I cannot simply use #include. Thanks everyone. 😃**EDIT****EDIT 2**Anyone know how to use #include for a file whose name is determined during script execution?For example.. the variable orderNumber is generated by a prompt window (lets say the result is 1234567). the file i want to include will be named "1234567.js).What I want to do is something like:#include "~/Desktop/Info Folder/" + orderNumber + ".js"(then I want to assign a variable to the result somehow, since it's simply an anonymous object at this point and i don't know how to access it's contents);**EDIT 2**Hey all. I have a (most likely really stupid) question about how to take a string that contains the JSON text and simply change it's type from "string" to "obj

For my emails I would like to have an avator containing my own profile picture.One of the things I have to have is a SVG-file. Well, no problem,....................I thought.......I have been trying everything ( I think ) but I just don't seem to get a SVG-file which is accepted. First I tried to upload a JPG-file but this wasn't accepted, it had to be a SVG file already. So I opened the JPG file in Illustrator and converted it to a SVG 1.1 file and uploaded it to the above website. But the result was a blanco file.Then I tried to save the image as a SVG 1.2 Tiny file, but I get an error saying: "The following items could not be exported properly: CLIPS ARE EXPANDED.I have tried a couple of more online converters but either way they gave me a black/white image or an image with very few colors. I downloaded a tool from the BIMI website but I get this error:This SVG file has a <image> element. However <image> elements aren't allowed in SVG Tiny Portable/Secure profile. So ple

I'm trying to design something but I can't for the life of me figure out how do something nor do I know the correct wording/term for what I'm trying to do which makes looking it up really hard. I'm trying to place one object into another one but make still seem legible by seperating it from the second object its placed into. I wish to do this by using Object #1's outline and using it to hide/push away from Object #2. Here's a close example to what I'm talking about notice how the obects inside the flage has an outline thats separtating it from the flag it's inside of? I want to do something like that. I could just use the erase tool and do it manually but I want know/learn how to do it the right way and make it more clean than it would if I did it myself. Even just telling me the correct phrasing for what I'm attemping will help alot.

whenever i use the inflate tool in illustrator, the image turns to white. it only works when each object is individual, but even then, the background turns white. I am not sure how to fix it. im using illustrator '23. pls help 🙏

When will Arabic support for text be added to the 2021 version of Illustrator?

How can I create a HUD style/shape like this picture....

Hi,I just got a Wacom tablet and was using it on one of my projects. When I try to use the eraser on the pen, it leaves a weird bubble mark where the eraser was used. So I tried the eraser tool to see if it was just my tablet acting up. When I use the eraser tool it does the same thing. I made sure that none of my shapes had a fill color and its worked fine before so I don't know what to do. I've attached pictures to illustrate my problem. The first is when I use the Wacom eraser and the second is when I use the eraser tool in AI. Please help!

Every time I have saved a file on ai after I make changes to a file, lately it creates multiple new files rather than just resaving the original file under the same name. For instance, if my file was named "JoeShmo_NewPckgDesign.ai" and I saved it 3 different times throughout the day, it will not override this same file and save it with the new changes under this name. Instead, three completely new files called "JoeShmo_NewPckgDesign 1.ai," "JoeShmo_NewPckgDesign 2.ai," and "JoeShmo_NewPckgDesign 3.ai" show up on my desktop....? Therefore the file with the highest number becomes the latest edition, rather than the actual one I am working on in ai. This is making me unsure which files I should be deleting. How do I stop this from happening? I am running out of storage on my computer and this new feature is NOT helping....