Questions

Greetings! Ok, so my canvas colour is stuck as white. I already know you an change it via user interface, even when I mess with that and have it checked to match user interface (or whatever), its just stuck as white. When I open a new doccument, its the normal dark grey I enjoy, but for some reason in one file its just stuck as white. Anyone know whats going on?

I am a Python novice and I want to write a program in Python to operate Adobe Illustrator. How can I call the Illustrator API (including its objects, properties, and methods) ? It would be best to provide specific examples, such as using a Python program to create a TextFrame and assign it a value of "Python" in yellow. Thank you.

When I go to open illustrator from my dock, the only thing that happens is I get a black blank screen. However I can open other ai documents and itll take me right into the workspace; I was even able to create a new file by going in through a previous one. The main issue is that the home page when you first open illustrator is not working/ broke. Anyone else have this issue or know how to resolve???   {Renamed by MOD}

Bonjour,J'ai un problème avec Illsutrator V29,4, je suis sur Mac book pro  Sequoia 15.3.2. J'ai un fichier qui est complexe car j'ai une vingtaine de calques et beaucoup d'écriture sur chacun des calques et j'ai travaillé plusieurs heures sur un calque et j'ai enregistré toutes le sminutes mais quand j'ai rouvert le document j'avais perdu beaucoup d'informations sur ce calque. Il était incomplet.Je vois les informations sur la miniature sur la page d'accueil de illustrator mais quand le fichier s'ouvre ils n'y sont plus. Avez-vous déjà eu le cas ? Comment avez-vous gérer ? J'enregistre dans mon ordinateur directement. Avez vous des conseils ? Mon ordinateur est tout neuf et Apple dit que c'est le meilleur et en le testant ils ont vu que je en'utilisait pas toute la mémoire vive donc ce n'est pa sun prblème de puissance.Que puis-je faire s'il vous plait ? C'est un projet très important et pour l'instant j'ai juste continuer à travailler sur un autre fichier avec des calqu

Hi!On hungarian keyboards, ~ character is typed by Alt Gr + 1For curvature tool shortcut, I should press "Shift + Alt Gr + 1" because of the lack of single ~ key, but it is not working.Please make it work or recommend the solution if there is.Thank You

Hi adobe!  The "Preferences" window does not open properly. I updated the latest version and restarted my computer. The problem is still there, see attached screenshot. Thank you in advance for your help! 

I have a JavaScript that takes a working file and manipulates the objects within the layers, then saves it out as a PDF.The file is structured with four layers; [Art, Marks, Bleed, and Panel]The script takes all the editable text items from the Art Layer and duplicates them onto a new layer called "Fonts."It also takes all the objects within the "Panel" Layer and duplicates them onto a new layer labeled "OCG-Preview"It then combines all the OCG-Preview items into one path item.I also have an item description layer that is added and the name updated by the user via prompt. For some reason when I execute the script from File->Scripts it works fine.However, when I assign it to an action using the "Insert Menu Item" and run it from the action it bugs out and produced unwanted affects. If I close illustrator and reopen to run the action it works the first time, yet, anytime afterwards it deletes all items on the Art layer, and it would seem like it's taking all the items from t

Hello.  Illustrator guides are now too "thin" - hardly visible. I switched to lines, which incidentally makes my detail work too complicated, and different colors.  Is there any way to "thicken" the guidelines?  I liked the old guidelines much better. Mac Studio, Illustrator 28.7.1Fun Note: I started with Illustrator #2 or 3

How does on reduce the scope of smart guides? All I want to do is extend a line on its path, as in "on" guide, but it constantly finds other objects at vast distances that are complete unwanted and redender the tool useless. My work around is to copy the line and place them end point to end point, merge the anchors, delete the new anchor and finally cut the line to the desired length. What a hack. As a side, I find Adobe help impossible to navigate and only come here out of hours of wondering, is there a better way?

So there was a new release Illustrator 24.1 the other day which I installed. Unfortunately, it looks like the Adobe engineers messed up and semi-broke the conversion routines from inches or whatever measurement is used internally to the metric units displayed to me as the user. What used to be displayed as nice whole numbers or up to a maximum of three decimals, is now never an even number and always displayed with four decimals. Just to take an example, a dimension clearly intended to be precisely 10 mm is now displayed as say 9.9998 mm or 10.0003 mm.  This is incredibly annoying for me and anyone else who usually works by numerically setting exact dimensions and coordinates. This also seem to affect other parts of the software like the PathFinder and join command. Objects where the coordinates should match now doesn't, generating several unnecessary anchor points or paths in the process. Please fix ASAP!

I have been making some shapes for masks, now, for some reason I can only create paths. I can no longer grab and resize my shapes, there are no handles on selection. Any rectangle or ellipse I make is now a path. It's driving me nuts.

I have an illustrator file & some of the places images are distorted, by which I mean that the height & width percentages are not the same. The one I'm currently looking at is 23.567% x 24.312% I cannot for the life of me find the boxes where I can enter one of the percentages to match the other.

Hello!Wondering if anyone could help me out or has had a similar issue - I have saved this page of artwork numerous times but when I reopened it today all of the lines have new random harsh anchor points. There's a lot of artwork on this file and it has happened to every shape. I dont want to just use the smooth tool as that won't take it back to what it originally was, and would take forever. Please see screenshot for what I'm dealing with.Thanks in advance!!

Considering that Persian-speaking users make up a significant portion of Illustrator users, and the growth of software learning and training in Persian-speaking countries, the issues related to Persian language support in this software and the inconsistencies in Persian typography still persist.Currently, these problems arise due to the use of an Arabic language engine, which shares some similarities with Persian. However, Persian has its own unique characteristics that require more accurate support, and the existing issues create challenges in typography, text layout, and text display.Therefore, we expect Adobe to develop a separate Persian language engine for Illustrator. This step could solve the current problems and improve the experience for Persian-speaking users. Creating such an engine would not only enhance the quality of Persian design work but also, considering the increasing usage of Illustrator in Persian-speaking countries, it would facilitate the use of this software for

I think it would be super helpful if illustrator could have a set of tempalte files including already defined attributes like Mock up templates, Print production templates that could be loaded at the start of Illustrator. So that I wouldnt have to go find the file and open it up but to have a true Basic Template that is designed and saved for me so that my artist can load projects into them as they design and save them outputting in specific ways. For example it would be cool to say have a Tshirt Mock up template, that when im done Designing it spits out an approval sheet, The mock up sheet, The DTF PNG and or Screen Seperations all in one. Is it possible to do this with Illustrator now? If not it would be really helpful for us production artist to add some automation to the Adobe Illustrator app. 

Attempting to run any action from applescript or javascript is always resulting in Illustrator 2021 or 2022 immediately crashing for me.I've tried on multiple computers, and running it on a fresh install of AI 2022 with no settings changed.It doesn't matter which Action Set is used, I've tried the included "Default Actions." The identical scripts work fine from AI CC2020 back to at least AI CS6.For example, I can copy and paste this stright from Adobe's ADOBE ILLUSTRATOR CC SCRIPTING REFERENCE: APPLESCRIPT: tell application "Adobe Illustrator"do script "Opacity 60 (selection)" from "Default Actions" without dialogsend tell Make a new Illustrator document and run it, and AI instantly freezes and stays frozen indefinitely. It needs to be force quit. Running this or any other action from any action set by selecting it in the Actions palette and clicking the "play" button works as expected. Using the equivalent javascript-app.doScript ("Opacity 60 (selection)"

I am composing a map using illustrator. I have pre-exisiting base layers that are not aliginged directly north. I have several new layers I want to add that contain some of the same content just updated for changes that have been made since the last time this area was mapped. These layers are oriented with north straight up. They are also not at the same scale as the origianl. I don't have actual numbers that I can use to scale by x amount or rotate by x degrees. rather than attempt to rotate and scale everything manually and try to get it to match is there a way to have illustrator rotate the entire layer or layers and scale to match features that are in the size and orientation that I want them?  For example if I have a certain road running through all the layers can I get illustrator to rotate and scale all the layers to align with the size and orientation of one of theses roads?

Offset Path will not come up for me in Illustrator 2024. The option is not greyed out but the dialog box will not appear when I select Offset Path. Works fine when I open the same file in 2023 version. Am I missing something?

Hi all,I am struggling with cutting an object from illustrator (a circle with light globes around it emitting light in the form of a gradient) and posting it into another illustrator file.When I cut/copy the object and paste it into the new illustrator file with existing artwork, the gradient of the pasted item is altered. It shows as much lighter, I have included below for you to see.If anyone could help provide some advice on how to successfully cut a vector object with multiple gradients from one illustrator file to another it would be greatly appreciated.Thank you

I have many icons with wrong colours. Now I want to color them with the batch processing of Illustrator.How can I do this?

Can anyone help? I was just playing around, and made a circle, and wanted to generate a vector inside this circle. Usually, it asks me right away, want to make a vector but now it is greyed out, even from the File menu. Any help? thanks!

Im having an issue here in illustrator.I think i must have once pressed the wrong button, because now i dont have the regular transform options on a shape. When i click on a shape, instead of having the regular boxes in each of the 4 corners, which allow you to rotate, scale etc, i just have a very small blue square at each corner.In addition i cant just click any where on the shape and move it, i have to click right on the outer path line of the shape.Can anyone help with this?

It already happened to me twice, I was working on a file, at some point my macbook dies because I forgot to charge it, as i turn on my laptop again it says my laptop had some issue it had to restart. Illustrator automatically pops up, says it already recover the file(s) that i was working on. But instead it only show a blank file named print.Luckily, I already saved the files multiple times earlier, but still it is kinda annoying.I admit my macbook is kind of full on storage but as this happen I already freed some. How do I prevent this to happen again in the future?

hi, I am able to see the update work in the homepage but when opening the file its not seen, please help me<Title renamed by moderator>