Questions

Recently, I've run into a problem where AI crashes, and when I open it again, it completely hangs. I've redownloaded it, restarted the app and pc, and it still keeps happening. I've never had such problems. The same has been happening to Ae. The only difference is that AE works for like a few minutes every time I restart my PC. When it opens, it goes to the start in safe mode option page, but it hangs forever. My PS works completely fine. Someone, pls help.

Hi everyone, We're excited to announce a new Adobe Community experience is coming this January. A little bit about the update:The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and will give you clearer ways to share feature ideas, enhancement requests, and bug reports—with greater visibility into their status with our product teams. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. When we launch the new community, all posts created on or before November 16 will be there from day one. Aft

I can no longer draw with the brush in Illustrator, I'm getting an unknown error, PARM. Does anyone know what's going on?

I spend sooooo much time trying out fonts and adding new ones and the font menus in ALL of the Adobe products are impossible to navigate with all of the system fonts that show up. They slow me down every single time I need to change the font. There needs to be a simple way to hide all of the Noto and other language fonts that Apple installs (regardless of their necessity). And I've discovered that many of their own fonts conflict with each other. I had to turn off auto-activation, because the apps would launch adobe versions before using my local copies. 

I want to use AG to draw circle like this. How to do this? It does not come.  

Bonjour,Est-il possible de faire une modification qui se répercute sur tous les fichiers ouverts ?Par exemple, remplacer un chiffre par un autre ou changer la couleur d'un trait...À noter que j'utilise un template inclus dans mes fichiers mais ce n'est pas dans ce fichier que j'ai besoin de faire les corrections (et je n'ai pas de baguette magique !)Merci d'avance

Hola.Desde hace un tiempo, cada vez que creo un documento nuevo me aparece un mensaje que dice textualmente:"Los perfiles de color actuales respetan los perfiles CMYK del contenido enlazado pero, cuando se creó este documento, los perfiles se definieron para ignorarlos".Primero, no sé a qué se refiere y segundo, ¿cómo puedo evitarlo?¿Alguien puede ayudarme?Gracias

I tried to click the icons but nothing works. Tried to open and close and still nothing.

Illustrator 30.1 (64-bit)GeForce RTX 5070, NVIDIA Studio driver 591.44

This is just absurd. There is absolutely no way to set a default font size/type in Illustrator.I've tried the workarounds with document templates, wasted 20 minutes, does not work.Each time I'm opening a new document its always tiny 12pt Myriad!!!How come Adobe is introducing AI features into the app, while FOR ALMOST 4 DECADES this app is unable to handle such a basic and obvious task!

Hello,I'm trying to write a script that gets the silhouettes of shapes on the current layer, then create a new layer that has an opacity mask revealing just those silhouette shapes so that we can only draw within those shapes on the new layer.It is possible to create an opacity mask via actions, which can be scripted, but I didn't find a way to paste or move the shapes into the opacity mask.Is that possible via scripting?

Hi, I’m working in Illustrator (version 30.0) on an editable PDF file. I’ve noticed that when I place another PDF inside it, such as a QR code in PDF format, it doesn’t appear in the document preview, nor does it show up when the file is opened in Adobe Acrobat. This issue occurs with PDFs saved with compatibility from Acrobat 5 up to Acrobat 8. When I lower the compatibility to Acrobat 4 (PDF 1.3), the problem is solved. This problem is not happening with every PDF I tested, but it does occur with several of them. If I embed the QR code instead of placing it as a linked file, it works, but I would prefer to keep the PDF placed as a link. I also performed the same test in InDesign using the exact same PDF files, and this issue did not occur. Everything displays correctly in the layout, exports without problems and appears normally in Adobe Acrobat, regardless of the PDF compatibility version. I would really appreciate it if this inconsistency in Illustrator could be addr

Is it possible to control, where the new dialogue window/alert of a custom script will appear on the screen when triggered? I have a new 4k monitor + 2nd smaller one. I use illustrator in the 4k monitor. All the alerts appear off-centered of the screen and the scripts that have a dialogue window open in the other monitor. Is there a way to control, where the new windows appear? Moving them by hand does not work or do anything.I can somehow control it when changing the Main display option in windows 11 settings, but they still appear in random places on the screen. Added sample picture for reference. 

Hello Everyone,Is there a way to detect if we are currently editing an opacity mask in Illustrator?I need to detect that in order to create functions to switch colors between white and black while we are in an opacity mask, to get back to regular editing (if possible), to select gradients that go from pure black to pure white if we are editing an opacity mask...

i made a file in illustator- it has about 30 pages- when i try to ope if it opens but sthes no artwork anymore- if i try to open in preview its gives be this message - what can i do to get the file back in working condition?  

After 10 years happily on a 2015 iMac running Monterey 12.7.6, I've bit the bullet and bought a new iMac running Sequoia 15.7.2. I'd be grateful for some advice on which Illustrator, Photoshop, and Acrobat versions will suffer the fewest hiccups on this OS. It'll be hard enough to master the operating system, and I expect quite a few new and unfamiliar features once in the programs. Thanks in advance for any guidance.

Hi all, Since the beginning of this week, I have not been able to launch Pantone Connect. It will not even bring me up to the login page. It just keeps hanging in the loading screen. Does anybody has the same issue and can you please explain to me how to solve it? I have recently uninstalled and installed Adobe Illustrator as well as Pantone Connect but nothing seems to work.  Thanks in advance 🙂 

Im wondering if there is a solution for this. I like to use the intertwine tool with strokes and would love to be able to expand the whole shape -> apply the divide tool -> select same colour -> delete. So this way I can remove my strokes and have negative space. Right now when you expand an intertwined shape it makes a bunch of clipping masks that are annoying to work around. If I try using just the divide tool on the intertwined object it releases the whole thing. The shape builder tool tends to make my program crash so im trying not to ever use that. Please let me know if anyone found a good way around this

Hace meses estoy teniendo este problema, probé con muchas versiones, algunas parecen ser más estables que otras, pero al fin y al cabo, el problema aparece una y otra vez, por lo que interpreto que el problema no es por las tipografías sino por el software, que carece se mantenimientos a esta altura de la era humana, no puede ser que cobrando fortunas de membresías, tengamos que lidiar con estos errores una y otra vez, tornando frustrante un trabajo que debería ser un placer.No hay manera de detectar el problema, envié reportes decenas de veces al equipo Adobe, y parece ser que mi mensaje va a parar a saturno, porque nadie responde y los problemas persisten continuamente.A alguien más le pasa?  Siento que me están robando el dinero de una manera descarada.

Can we get a Preflight Panel in Illustrator? More and more designs are being output for production from Illustrator. It would be a tremendous benefit to have a preflight panel (as in InDesign) that allows for checks on various print specifications. As of now, it can be a tedious task. It would be nice to be confident I'm passing print ready files to our vendors. Consider it! Steve G

Hi, we have developed a CEP extension that interacts with our application called PLM: is a web application running in a standard browser. The .zxp is signed and overall works fine.  The extension has a minimum size (600px in height and 400px in width) specified in the manifest.If the panel is undocked it won't be possible to shrink it under its minimum size as expected.But when the panel is docked we have experienced an interesting issue: if you resize the main Illustrator window so that the side panel is smaller than the minimum size of the extension, it is blanked out.Then if you enlarge again the window the PLM extension appears. But if before enlarging you switch between different Adobe panels it won't appear and afterwards you need to change panel again to have it back. Have you ever had the chance to observe this case? Do you think it is an intended behaviour or is it a bug?

Hilfe meine Ankerpunkte und Pfade sind bei Anklicken nicht sichtbar, was hab ich falsch gemacht?So kann ich nicht richtig arbeiten...Wer kann mir helfen? Danke im Voraus! 

Hello everyone, We've been experiencing the following problem with Adobe Illustrator for the past days:After opening an existing document, some colors are displayed incorrectly. For example, a spot color (which consists of 100% magenta) suddenly appears as a “dirty black.” This doesn’t happen only with the same spot color, but with different spot colors as well. In addition, white (0/0/0/0) is also displayed as “dirty black.”In some other documents, the file appears empty after opening, and you only see the actual content when switching to outline view. We do not have overprint preview or similar options turned on. If I change the file extension from .ai to .pdf and open it in Acrobat, I can see the content again. However, the colors also appear as “dirty black” in Acrobat instead of, for example, magenta. The problem does not occur for all employees on the same document, even though we are all working with Illustrator 29.8.2 (it also happens with version 29.1, for example).

I have the font Microsoft JhengHei, which is a Windows font. I have the font in FontExplorer and it is activated. The font is available in other programs like Word and Pages but does not show in Illustrator. The font file itself is a .ttf file.   How to I make the font available in Illustrator?  

The artboard dimensions have disappeared from the top panel.