Questions

When using the Camera function of the LR Photo Editor app on my Iphone, two images are taken in quick succession when using the volume up button as the shutter release. Prior to the recent upgrade, it would take just one, as normal and as expected.This apparent bug does not occur if I use the shutter release "button" on the screen. It does not happen if I use the volume up button to release the shutter on the iPhone camera app.It does occur in both the automatic and professional modes of the LR app.Both images of the pair have the same file format but are taken less than 1 second apart. Each photo is accompanied by the usual fake shutter sound but the first is quiet and the second is much louder.  LR Photo editor app v9.3.1 on iPhone 13mini ios v 17.4.1 

This is happening BEFORE and AFTER re-installing Win 11 and LR. When I delete any (individually) or all  masks it goes through the process and they dissapear, but after a few seconds the the mask pallete reloads with all the masks again. Maybe conected to this is every time I make a change (light, colour, crop etc) a pop-up appears telling me I need to update the masks. Its like LR cant write the mask data to the DB or XMP?

Since moving from LR Classic, the habit of adding or managing keywords has been difficult.  How do I search for photos that haven't got any keywords at all?Ideally Classic and LR would sync keywords (as Classic this does allow such a filter), but this doesn't appear to be a feature that is supported.-Paul

My healing brush has stopped working. When I choose the healing brush, I get the circle, but clicking on the picture just freezes the circle on that spot. I can't drag over anything to heal. Basically, it does nothing at this point. Any idea what could have happened and how to fix it?Message was edited by: Sahil Chawla

助けてください。デスクトップ版Lightroomにて写真の書き出しをしようとした際にクラウドデータを書き出そうとするとエラーを吐き出します。エラーメッセージタイトル:一部の書き出し操作に警告またはエラーが発生しました詳細欄:ファイルがサポートされていないか破損していますファイル名((unkown C++ exception))補足:(1)ipad,iPhoneでは同データを書き出し可能(2)クラウドを経由した場合PC保管のデータも書き出し不可(3)詳細バージョンは下記Lightroom バージョン: 7.4.1 x64 [ 20240625-1512-ca1977c ] (Jun 25 2024)NGL バージョン: 1.37.0.9WF バージョン: 6.4 b041ae4VF バージョン: 1.0.139HIL バージョン: 40409CAI バージョン: adobe_c2pa/0.9.3 c2pa-rs/0.31.0オペレーティングシステム : Windows 11OS バージョン : Windows 11 Home (2009)アプリケーションアーキテクチャ : x64システムアーキテクチャ : x64コンピューターモデル: MouseComputer Z590-S01 / 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz論理プロセッサー数 : 16プロセッサーの速度 : 2.4 GHz内蔵メモリ : 65406.3 MBLightroom で使用できる物理メモリ: 65406.3 MBLightroom で使用している物理メモリ: 2811.6 MB (4.2%)Lightroom で使用している仮想メモリ: 8830.4 MBメモリのキャッシュサイズ : 4598.0 MBCamera Raw 内部バージョン: 16.4 [ 1897 ]Camera Raw で使用した最大スレッド数 : 9Camera Raw の SIMD 最適化 : SSE2,AVX,AVX2Camera Raw の仮想メモリ: 1035MB / 32703MB (3%)Camera Raw の物理メモリ: 1015MB / 65406MB (1%)ディスプレイ : 1) 3840x2160, 2) 3840x2160, 3) 1080x19

Hello eveyone!I think this may be a bug or some sort of driver incompatibility.When I load up Lightroom (Not the classic and not the web version) there is no way I can see the pictures in Sqare View or Grid view.I can see them fine in Compare VIew and Detail view but the filmstrip stays frozen with other pictures and does not move.I have reset my color profiles, reinstalled Nvidia Studio Driver, Reset preferences, etc.It uploads the files when I import them because I can later see them in my phone or in the web based LR.It is definitely a "viewport issue"I have a Lenovo laptop, i9-13900 oled WQUXGA Touch and a RTX 5000 Ada card.The scroll barr at the right even moves, it just does not show anything inside the frame.Any thoughts?thanks in advance for all your time and help.Julio.

 Lightroom will not open past the watermark. I've tried uninstalling, windows updates, driver updates... Everything. Ive even tried it on a different computer. Same thing happens, But using LR on the web works fine. If anyone has had the same issue and found a fix. Please let me know. Thanks!

My Lightroom won't open due to a catalog issue. If I force it to reopen a few times it gives me this error message. I have tried the fix where you go into the lightroom library files and delete all the "managed catalog" files then reopen LR but I get the same error. Please help. I'm on a Mac running Ventura 13.2.1 and attempting to open Lightroom 2024.  

Hi there, I was wondering whether photos edited in Adobe lightroom (the free app version) can be used for commercial use or by other people to promote their music for example.  All the photos are original however use filters / tools from lightroom. I can't seem to find a solid answer on this. Thank you!

I have recently downloaded the new Adobe lightroom program. Opened up the app and i'm getting an error message saying 'not connected to the internet, error message 20400'. See below.  I'm connected to the internet and all my other adobe apps work fine. I've tried signing out from lightroom, with no success and get the error message above. I've uninstalled and installed the app again, with no luck. The app works fine on my Ipad, so it's nothing to do with my account.  If anyone can help, please let me know as trying to get through to any adobe support is near impossible. Thanks 

Hello Lightroom community! Lately (and I mean very recently) I've been figuring out ways to speed up editing in my workflow, and recently discovered that you could, using the Enhance command, batch edit via AI Denoise a handful of photos. What it calculated for 37 .dng photos was about 12-14 minutes of estimated time on a 2020 16" MacBook Pro (Intel i9 8-core; AMD Radeo Pro 5500M, 16GB RAM on Sonoma 14.6) is taking...well...actually more time than ever (as I type this it's been about five hours; and no progress made.) It seems to get stuck on "2 photos" of the 37 I had selected to batch edit for denoising, the photos in question are RAW images from a Google Pixel 7 Pro smartphone. I haven't tested batch editing of RAW images from any other camera, so I don't know if it's a bug with Lightroom or if it's something to do with the images themselves? I haven't seen any error messages indicating any issues, and I haven't tried duplicating this in Windows (yet.)

Is frustrating to pay monthly for years, for the ios app to be so bad.  I only export in batches of 5 at a time because anything more than that wont let me (it will export as zip which I cannot open on my phone) this makes the process extremely time-consuming After exporting the photos, I see the notification in the Lightroom app saying "5 photos were successfully exported" Yet when I go to my camera roll only 1, 2, sometimes 3 photos were exported.  Sometimes it does export 5 photos, however, when I go to my camera roll, I see 5 random photos were exported, photos I took months, maybe years ago, and not the 5 photos I selected.  I am paying for this app, I need this to be fixed.  Exporting photos takes forever, even when I am using high speed wifi. 

I have not been able to use Lightroom for about 4 months. the "Add photos" field is grayed out. I also can't drag any photos (regardless of format) into Lightroom or open them in any other way. Downgrades and upgrades have also been unsuccessful.I work in a public authority and therefore use a customized Windows 11 version on my computer.Adobe Photoshop Lightroom Version 7.4.1Build 20240625-1512-ca1977c However, the program works on my private computer.Maybe someone can help.Thank you very much -------- Seit ca. 4 Monaten kann ich Lightroom nicht mehr nutzen. das Feld "Fotos hinzufügen" ist ausgegraut. Auch kann ich keine Fotos (egal welches Format) in Lightroom ziehen, oder anderweitig öffnen. Down- und Updgrades brachten auch keinen Erfolg.Ich arbeite in einer öffentlichen Behörde und nutze daher auf dem Rechner eine angepasste Windows 11 Version.Adobe Photoshop Lightroom Version 7.4.1Build 20240625-1512-ca1977c Auf meinem privaten Computer funktioniert das Progra

Hi -  I have run into some unexpected LrM/LrD sync trouble after the recent updates, leading to the below error. I was making some edits on LrM (iPadOS) to Smart Previews synced up from LrC. Everything seemed to generally be going fine. Changes synced across as expected, though some images weren’t always properly changing albums in LrM when moved in LrC. At one point, I switched back to Edit in LrM for a couple of those images. I'd changed Edit settings on them a few minutes prior. I received a "Settings could not be loaded" error. "Error Code: T20200121; Message: xmp develop sha256 mismatch." Screenshot below. Issue was originally for 2, but now 3, images.   iPad LrM shows sync progress for 3 images, but is moving insanely slowly—after 3 hours it is at 98%, and has been there for maybe an hour. Internet connection is fine. Some other images and album/collection membership do currently sync fine between LrC, the cloud, and LrM—it’s not a totally broken con

Today I started Lightroom Desktop to find the thumbnails in Grid view (both square and photo) are plain black. In both cases the thumbnails appear for a fraction of a second as I enter Grid view before going black. Filmstrip view has the same problem. Detail view works as normal. This is only happening on my laptop - my main desktop PC is OK, so I'm guessing it is a video driver issue. Before I go down that rabbit hole I wanted to check here whether anyone else has experienced a similar problem, or has any other suggestions. I realise the laptop isn't ideal spec for LR but it is useful for quick edits when away from my desktop, and has worked OK for many months before this cropped up. - Surface Laptop 5 (i7 / 16GB / Intel Iris XE Graphics), Win 11 Pro patched up to date.- LR Desktop 7.4.1- Performance preferences are normally left on Auto, but I have tried setting "Use graphics processor" to Off, and also tried setting it to "Custom / Use graphics processor for image pro

Not sure if this is the right place to post this. When I import a DNG pic(taken by 77mm lens), the Profile only show me Color and Monochrome options. But when I import another DNG  pic taken by 24mm lens, the Profile shows couple options like Adobe Color, Adobe Landscape... Is this a setting issue? 

When I try to archive an album locally in Lightroom (version 7.4.1) I have an error message that said:"Unable to download original file"See attachement for details. Operation made: Right Click on the album to archive Archive album locally... Choose :Save to directory on local file system, Organize: Copy cloud album structure, Existing Files: Keep both Click on Remove Button Left corner some progress bar appears And big the error dialog box 😞 Does someone knows how to fix this?I will be very very grateful 😉CheersSimeon OS : Windows 11 Pro version 23H2Lightroom version 7.4.1 (not classic)Sync status :Synced and Backed up  

Heyyy, the blur feature is best, but there's still alot of things to improve. Please work on the Enhanced edge detection to detect objects edges more precisely, Objects like glasses, hairs, tree are not that good when blurring background 

In the premium version of Lightroom there is fixed and perspective. Correction that's on my phone. I can't find it. I want to know why I can't find it and if there's any help. I'm using iPhone 8 plus.

Can I move the toolbar from the side to bottom? So my image doesn't get smaller when I open the tool bar to edit? Tometimes the app just glitches and gives me that feature, but never on purpose. Does anyone know how to do it? 

I just got a new MacBook. My previous laptop was a MacBook with an intel cpu. I migrated to the new machine via Time Machine, which included Adobe CC and all my previously installed apps.   When I click the three dots next to Lightroom in the "Apps" section of CC, the option to launch the app says "Open (Intel)".   I tried uninstalling and reinstalling. No change. I tried completely removing CC and all other Adobe components with the CC Cleaner Tool as per the instructions here, then restarted my machine. I then installed a fresh copy of CC, and then Lightroom. No change. I still see "Open (intel)".   When I launch Lightroom, there is an orange banner at the top of the app saying:   "Macintosh HD is disconnected. Originals will be accessed through the cloud"   This would seem to imply that there is still some Lightroom configuration information somewhere on the machine which has not been cleaned via the Cleaner tool.   What do I do? I don't want to be

Unable to really use progam as screen freezes every minute since updating on 8/3/2024. Nothing else changed on system. Have tried disabling the GPU option, did not work, tried switching GPUs, did not fixed issue. Have used progam for several months on this device without issues. All files are RAW. System info:Lightroom version: 7.4.1 x64 [ 20240625-1512-ca1977c ] (Jun 25 2024)NGL Version: 1.37.0.9WF Version: 6.4 b041ae4VF Version: 1.0.139HIL Version: 40409CAI Version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0Operating system: Windows 11OS Version: Windows 11 Pro (2009)Application architecture: x64System architecture: x64Computer model: Notebook PD5x_7xPNP_PNR_PNN_PNT / 12th Gen Intel(R) Core(TM) i7-12700HLogical processor count: 20Processor speed: 2.6 GHzBuilt-in memory: 65240.4 MBReal memory available to Lightroom: 65240.4 MBReal memory used by Lightroom: 7551.2 MB (11.5%)Virtual memory used by Lightroom: 8245.8 MBMemory cache size: 3945.1 MBInternal Camera Raw version: 16.4 [ 1897 ]M

I don't want my photos available to others   (Thread title edited by Moderator)

How do I get grid lines on an existing photo. 

Despite that my app subscription is paid, it keeps asking me to purchase premium (I have), then it confirms that I indeed have Premium and then I still can't access it? Anyone? How can I get through to customer service on here at least, as typing this post is the only solution I'm given? Thank you in advance