Questions

All my other desktop apps are able to access the internet except Lightroom. Please suggest. I don't use a VPN and I have already created an exception for Lightroom in firewall, changed DNS, used the adope fix tool, etc. Nothing seems to work.

Hello, I'm really confused as to what's happening. Seemingly photos have just been disappearing from my lightroom library. They're not listed as missing, there's just no trace of them. This happens sometime after I've exported them as j-pegs. I'll export a whole group and it will only be one or two that completely disapppear as if they were never imported as RAW files. I'm worried I'm going to one day lose an important photo I'll need to re-edit so I'd appreciate any advice!  

Desde que instalen la última actualización de lightroom mobile esta va fatal como puedo solucionarlo 

Hi,I have made an annual subscription today to lightroom and photoshop but it is not reflecting on the app.I'm still being asked to take the subscription. The amount got deducted from my account as well. Please help..

Just recently (within the last week), when I try to Edit in Photoshop from Lightroom on my PC, it no longer opens the image in PS.  It stalls on the "Opening in Photoshop" blue status bar, and then I eventually get a "Edit in Photoshop Failed: File could not be opened in Photoshop" message.  Until last week, I had never had any issues with this.  I am using Windows 11 Pro.  In the last week, I upgraded to Lightroom 6.5 and to Photoshop 24.7.  I think the issue started after I upgraded Photoshop, but before I upgraded Lightroom (I did them on different days).  But I can't be sure.  I need help, please.

Hola!!! Me he cambiado el iphone y estoy pagando de hace años el lightroom i con el nuevo iphone no puedo utilizar el lightroom premium! Como puedo hacerlo? Estoy pagando cada mes sin poder urilizarlo!!! Alguien me puede ayudar?   (Thread title edited by Moderator)

Hi there,Just starting with premium subscription on iPhone 11 and most functions grayed out! Can anyone help?Thanks

When attempting to export a few hundred photos, I noticed a few that could use some minor tweaks in the export screen, so I backed out and made the edits, only to realize the first few hundred I edited are now completely missing. Not even in the deleted folder, and the raw files can now be re-imported as if they never were in the first place. Am I completely screwed and now need to re-edit? I have never had this happen before. 

Hi, This is just a personal opinion.I have been trying for a few days trying to discover lightroom. And I'm going to take a tour of what I'm missing and which seems to me the basis.They are efficient and powerful tools. For me, IT is supposed to make people's lives easier and why is it so complicated?One application for editing photos and one for sharing. Wouldn't it have been easier to have one app that does it all?Tell me, why is it so complicated to think that we can share several albums with a single link? For all birthdays, family celebrations, I have to send several links when it would be so much easier to have a link with all the albums. My parents who are quite old don't make it if I send I send 50 links...and I think that's the same for a lot of people. And maybe a suggestion to monetize this, why no propose on those shared link the possibility like in lightroom cc to print, to make a book, sent the photos at home , ... Among other things for that I will stop the free subscrip

Bonjour, depuis 3 à 4 jours - ayant la toute dernière version de lightroom mobile (androïde/samsung s20+ /idem pour windows 11 / chrome) - lightroom mobile (tout va bien avec les autrea versions) se bloque chaque fois que je clique sur une photo pour la voir et/ou la travailler.  Je peux ouvrir LR Mobile, je peux passer en revue la bibkiothèquw. Mais dés que je click sur une image... toute l'app se bloque entièrement. Et le seul moyen d'en sortir est de fermer l'onglet. J'ai mm désinstallé l'app, puis rechargée. J'ai vidé les caches, vidé les corbeilles et ce, autant sur LR que LRC que LR Mobile Mais rien ne changeSOS Yann 

I don't understand why the developers of lightroom mobile don't optimize the use of touch gestures! it's so annoying to have to juggle between the general settings and the "star" setting which allows you to sort your photos and put one or more stars. it's a disconcerting waste of time for a professional software, paying what's more... it would be enough to apply a certain gesture (two fingers up, down for the photos you want to include or exclude, and 2 fingers towards left or right to add or remove stars.Please take this seriously it's really basic 

Nice to meet you! from Japan.Recently, when Sony's RAW data is inserted in Lightroom, a display like the attached image appears on the iPhone and iPad Pro versions. I use Lightroom on my Mac, iPhone and iPad Pro and have updated to the latest version.Lightroom on Mac displays Sony's profile and can develop RAW images. On the iPhone and iPad Pro versions, the profile display is displayed as "Matrix" and attached images are displayed, and can only be edited on a Mac. Previously, this display was only displayed on the iPad Pro, but with this update, it is now displayed in Lightroom on the iPhone. Uninstalling the app doesn't fix it. All Sony cameras with new color profiles (with creative look) such as a7SIII, a7IV, ZV1M2, and a6700 have the same symptoms.

Hallo zusammen, Folgende Problematik, meine Frau hat Lightroom über den Google Play Store runtergehen und auch dort das kostenpflichtige Abo für 4,99 monatlich abgeschlossen. Tolle App, lohnt sich für Sie.Jetzt ist der Cloudspeicher voll, den würde ich gerne auf 1 Tb erweitern lassen, drehe mich aber immer zwischen Playstore und Adobe.de im Kreis. Kann da jemand weiterhelfen, wäre schön wenn du es mir mitteilen könntest. LG Jannick  

Bonjour, J'ai un soucis avec Lr qui est en synchronisation permanente. Quel pourrait être le problème et comment le résoudre ?  Cordialement, Eglantine. PS : je suis sur Mac

Bonjour, j'ai actuellement la formule photo avec 1 To de stockage (Photoshop, Lightroom Classic, Lightroom "mobile"). Suite à l'annonce de l'arrêt du service de stockage en ligne pour février prochain, je voudrais changer de formule pour ne pas payer autant de stockage que je n'utiliserai pas. La seule offre inférieure serait celle avec 20 Go de stockage. Depuis je me suis penché sur l'utilisation du cloud que j'ai actuellement, et j'ai remarqué avoir environ 40 Go de photo sur Lightroom ("mobile"). Si je bascule sur l'offre à 20 Go, je n'aurai donc pas assez d'espace. Y a t il une solution pour "sauvegarder" les anciennes photos sur mon ordinateur et donc retomber par exemple à 5 Go utilisé sur le cloud, tout le reste étant en local sur mon ordinateur (donc non disponible depuis l'application mobile, mais pas totalement perdu pour autant) ? J'imagine un système similaire à ce qu'on peut trouver sur Outlook : il est possible de faire une sauvegarde des anciens messages pour libére

先週から動きが悪くフリーズしたり、その後何度も「Lightroomは対応していません」と告知されます。ストレージが上限まできていた為、写真を削除しましたがそれでも同じ状態でした。

Something that frustrates me to the point that I am considering other options for photo storage and editing:  Lightroom mobile in android allows users to navigate photos by year when browsing in All Photos. You can minimize or expand each year allowing for quick navigation. I have recently switched to iOS on my phone and this feature is missing. See photos below to see the difference. I have to scroll through my entire catalog to reach older years, stopping periodically to figure out how far I have gone. It wouldn't matter if the search function were actually reliable but Lightroom search makes google photos look like the wave of the future.  It is ridiculous that there would be two different versions of this app with one missing such useful functionality. 

When I try to export videos uploaded by my phone as MP4 I get the following error/warning message: Original video cannot be processed by this computer so the proxy was used instead (1)PXL_20220801_100823733.mp4 When I choose "Original" instead of MP4, I instead get the following message: Note this this original video file probably cannot be played on this computer (1)PXL_20220801_100823733.mp4 The computer and phone in question are an Intel MacBook Pro and a Google Pixel 5. Needless to say my computer can play an MP4 video! What do these errors mean and can I stop them somehow?

My lightroom mobile just got updated and i lost all my presets.

Hello,I purchased the premium subscription via Galaxy store (app was tied to Galaxy store after download from play store long time ago).But the app keeps saying it cannot connect to the store for some reason, even though it connected minutes before for the payment.Tried following the steps mentioned here but to no avail: https://helpx.adobe.com/lightroom-cc/kb/lightroom-mobile-in-app-purchase-issue.html Can anybody advise please?

Hi,When you click on an album,  the 3 dot, There is an option : share in the gallery. WHen I click on it nothing happens Do you know please how does the "share in the gallery" works and what it is ?  Regards,Giacomo 

Hello, I have tried the provided solution by adobe,  "locate the MCAT file, and rename it from Managed Catalog.mcat to Managed Catalog.old." and even deleting the previews database but i still get the same error. Everything is synced. Also deleted and reinstalled the app and restarted my pc.

Bonjour,lorsqu'une collection LRC est synchronisée et publique, certaines photos sont commentées.Je voudrais un filtre qui permet de sélectionner uniquement les images likées ou commentées. je ne lsais pas le faire ni dans LR on line, ni LR on PC ni LRC on PC. (sur Windows 11 et tous logiciels sont à jour)Est-ce possible et comment ?Merci