Questions

Hello,I've been imporing raw files from my Fuji into LR Mobile  on my Android tablet very easily, but when I try to import from ARW raw files from my Sony camera I just get the message "photo failed to import."Please can you let me know if I am missing something or if LR mobile doesn't support these Sony arw files?Thanks.

If you can't take pictures with Lightroom Mobile, first check if the camera permission of the app on your phone is turned on. If not, you won't be able to take pictures. Then check if the app is updated? If it's an old version, it often causes problems. Also check if there is free space on the phone, if the memory is full, the pictures won't be saved. Sometimes problems can also occur due to cache accumulation, so clear it if necessary. Also, be careful if any other app is using the camera, that is also a cause of trouble. If the problem persists even after doing everything right, then delete the app and reinstall it. If you take care of these small things, Lightroom Mobile will run properly again, there's nothing to worry about.I hope this answer solves your problem. Thank you for asking such a nice question. I am also very happy to help you. If you have any further questions or problems, feel free to let me know and I hope I can help you in the future. Thank you and be well.

Hello I have a small question , I  wanted to try the Lightroom application . I usually use lightroom classic .But when i open the Lightroom app the modification are  not taken in account .Is there a manipulation to do or a setting  to activate ? So it's the same on both ? 

Good afternoon. I have a doubt that I can't solve. When I take a photo with my iPhone device on iOS and edit it in Lightroom mobile, then I export it, it loses the geolocation, that is to say the photo that initially in its meta tags had the geolocation stops having it when I do a "save a copy on my device" of the edited photo. Is there any way to solve this? Thank you very much.

Hi,  I'm having trouble installing a preset. It came as part of a selection, but there is just one that won't load in. When I go to import it says "1 preset imported" but it doesn't appear in the list. Any help would be great! I'm on standard lightroom, on Windows version 8.3.1 and have tried restarting. 

Bonjour Lighroom et Photoshop ne sont pas reconnus par Nvidia RTX 4070 ce qui me genere enormement de problemeComment puis je reparer ce conflitMerci

lightroom zu langsam,  oder reagiert überhaupt nicht,  am PC,Windows sowie am Telefon,  Android 

I recently change my computer and for some resson the subject selection dont work properly. I try to updated my GPU but everything look fine. Im late with some proyects if anyone can help meeee. 

As shown in the image, this avatar is very distracting. Is there a way to hide it? 

Olá, boa tarde.No meu Xiaomi Redmi Note 10 Pro (modelo M1201K6G) com Android 13, a nova máscara "paisagem" não aparece!!! Qual a razão?Obrigado 

Hi, I'm using Lightroom downloaded from the Mac App Store.When I open the app, the "Add Photos" button is greyed out, so I can't import any images from my local drive.I’ve already:Logged into my Adobe IDI'm using macbook air M4 15.5 (24F74), and Lightroom version 8.3.1 MAS arm64 [ 20250505-2344-4fb7147 ] (May 5 2025) Does anyone know how to fix this?  

The Windows task bar and Lr menu bar are gone. I've tried toggling T and F. No luck. Any solutions?

While processing some photos the other day, the previews for all of them became pixelated and low-resolution. I'm unable to see the sharpness and focus of any image when I zoom in. I've noticed in the past that images last worked on at least a week ago become like this, but starting to edit them causes them to return to their true look/resolution. However, Lightroom has been stuck on this low-res preview no matter what I do. I can only see the true preview when using the Enhance/denoise feature. I've attached two images to show off this issue.   I've read that changes to image previews are related to performance, so I've tried a variety of fixes to try and resolve this issue: setting Lightroom to High Performance graphics in the Preferences menu, clearing out space on my computer, and running Support Assist to boost performance. None of these have helped. I recently hit 19,000 images in my Lightroom library, so perhaps this high volume of files in the library is the issue? If not,

FREEZING AND CRASHING SO MUCH I REALY TIRED OF IT..

何度かサポートにはレビューという形で伝えておりますが修正されず、ここへ投稿しろとの指示でした。   Androidの機種はGalaxy note20、Galaxy S22です。

Lightroom CC Mac – Not Synching.I'm running Lightroom CC on an iPad, iMac and iPhone. No problems until March when everything suddenly stopped synching. I haven't changed any settings and I've tried logging in and out of Lightroom on my iPad, pausing the synch and restarting, but nothing has fixed the problem. I've also noticed the same problem on all three devices with images I've edited on my phone not updating either. I now have different amounts of images on three different devices. They are all logged into the same Creative Cloud account.Help!

HalloSeit Monaten kann ich die Sammlungen in LightroomClasic nicht mehr mit Lightroom synchronisieren. Es erschein lediglich der Ordnername ohne die Bilder. Was kann ich tun?Gruss Henri 

EN:I work a lot with Photos app because of the 'Brilliance' option that automatically highlights people.Still, I keep trying to use Lightroom but I'm a bit disappointed.It's unclear how/if you can save/save adjustments in the metadata of the photos (or is it just gone when closing the program?)It doesn't see color tags from Finder (that's how I sort my photos)Exif information can't be viewedSaving works strangely, exporting as jpeg is per 10% quality steps so 85% jpeg is not possibleWith OneDrive you keep getting 'folder not found' when dragging folder from FinderFile structure very basic, difficult to find your folders in itcmd-A doesn't work to Select All in edit modeFew settings/options otherwise-NL:Ik werk veel met Photos vanwege de optie 'gloed' die automatisch personen uitlicht.Toch probeer ik steeds Lightroom te gebruiken maar het valt me een beetje tegen. Het is onduidelijk hoe/of je aanpassingen opslaat/op kunt slaan in metadata van de foto’s (of is het gewoon weg bij slu

ios users are complaining of my pictures that its not good, the same picture are looking good in androids, i need help.

Hi I Accidentally deleted all Lightroom photos including the deleted album is there anyway lightroom has a server back up because I have over 5k photos that are very important but no way of accessing them, is there any way to get these back from the server

i update my computer and fot some reason the subjecy selecyion dont work at all 

Hallo zusammen,ich hoffe, ihr könnt mir weiterhelfen. Ich musste mir eine neue Adobe-ID erstellen, weil mein aktuelles Abo (Creative Cloud) in ca. 20 Tagen ausläuft. In der neuen ID habe ich bereits ein frisches Abo aktiviert.Gestern wollte ich anfangen, meine Presets aus Lightroom CC (Cloud-Version, nicht Classic) zu exportieren - leider ohne Erfolg. Es scheint, als müsste man jedes einzelne Preset per Rechtsklick > "Exportieren" manuell sichern. Bei über 200 Presets ist das natürlich extrem mühsam…Ich habe in den lokalen Ordnern nach .xmp-Dateien gesucht (C:\Users\xxx\AppData\Roaming\Adobe), aber dort finde ich nichts - vermutlich, weil Lightroom CC alles direkt in der Cloud speichert (anders als Lightroom Classic).Der Adobe-Support konnte mir leider auch nicht helfen. Dort meinte man nur, ich solle alle Presets einzeln exportieren. Ich hoffe aber, dass es hier im Forum vielleicht einen besseren Weg gibt. Eventuell einen versteckten Sammel-Export oder einen Workaround, um alle Pre

Recently when attempting to use the Brush tool to identify a new mask or subtract/add for an existing mask, my system will force a line from my cursor to the left corner of my image. I have checked the flow and density, both are set at 100. This error occurs regardless of the size of the brush or oporating system (mobile or desktop).  I have attached a screen recording of the issue for better clarity.  I have not seen this error in any forum so far and I'm hoping it is a simple setting adjustment. 

Olá!Estamos a algum tempo tentando usar a captura vinculada mas o Lightoom não reconhece a camera. A camera que temos está na lista das que funciona com esta função. Já tentamos fazer todos os procedimentos que a prorpia Adobe indica mas nada funcionou. Gostariamos muito de poder usar usar a captura vinculada nos nossos proximos trabalhos. Se alguem tiver alguma dica agradescemos muito! 

Ich habe seit dem letzten Update das Problem, dass beim öffnen von Lightroom die Meldung kommt, das Zielvolume sei offline und ein verschieben der Bilder sei nicht möglich? Ich habe schon Festplattenvollzugriff genehmigt für Lightroom un Photoshop. Es hat sich dadurch aber nichts geändert. Was bedeutet diese Meldung bzw. was kann ich tun um das zu fixen? Danke für Unterstützung! Mac OS 15.5, Lightroom 8.3.1,