Questions

Hi,I am unable to close the 'What's new in Photoshop Elements 2025' popup in Elements. So I am unable to use Elements.All the options behind the popup are greyed out so I am unable to use them. There are no close or size buttons on the popup - I cannot get rid of the stupid thing. If I click onto the 'Learn More' or 'Save Now' button it just takes me to my browser and popup remains. Any ideas? screenshot attached.

I have Elements 2023 and bought Topaz Photo AI this week to use as a plug-in, having been assured by Topaz it would work. However when I click on the Topaz PhotoAI option on the edit page under Automation tools I get an instant error PSE message see attached image which says Could not complete the Topaz Photo AI command because of a program error.I did contact Topaz support who said that my graphics card only has 4gb VRAM and 6GB is needed to run it as a plug-in.However I am able to run both editing software asstand aliens simultaneously without any problems, crashes or slow speeds, which makes me wonder why I cannot use it as a plug-in.Anyone else had this and is there a solution?Thanks 

The curent version released will only play a single audio file in a slide show even when multiple files are selected to play in the slideshow audio setting.

Hi all - my old PSE 15 software was working fine on my brand new Mac with Sonoma OS installed. However now that I've updated from Sonoma to the new Sequoia 15.1.1 OS Photoshop Elements 15 won't open at all.Any work around or solution to this, please? Is anyone experiencing similar? Thanks in advance - Stuart

I use the Topaz DeNoise Ai and Sharpen Ai plug-ins with PE 2022.  They both worked fine until PE crashed yesterday while I was processing an image with the Topaz DeNoise Ai plug-in.  When I restarted PE 2022 only the Sharpen Ai was visible. The standalone Topaz DeNoise Ai continues to run without a problem, suggesting either a corrupted plug-in or a problem with PE 2022. I have done the following in an attempt to resolve the problem: Downloaded and reinstalled the plug-in.Done a thorough clean of my system to remove junk files and other temporary files, followed by a reboot and rerun PE;Uninstalled Topaz DeNoise Ai, again done a thorough clean of my system to remove junk files and and temporary files, reinstalled Topaz DeNoise Ai, including the plug-in; None of the above resolved the problem and the only plug-in listed under Topaz on the Filter menu is Sharpen Ai. I still have a copy of PE 2019 on my system.  When I ran this, both the Topaz DeNoise Ai and

I have just downloaded annd installed PSE 2024 as an upgrade from PSE 2020. I would now like to purchase a codeword for PSE 2024. However, I am only offered the PSE 2025 purchase option. I do not wish to upgrade to PSE 2025 at this time.  Please could you direct me to the PSE 2024 codeword purchase web page.  Thanks, John S 

I use Elements 2022 on an M4 iMac.  How can i make tool cursors easuer (brighter) to see?

Is there a way to change the screen font size on Elements Organizer for Mac? Working on a MacBook Air 15" the font is very difficult to see from about 16" away.

I am using elements 2025. For some reason I am having problems putting myTopaz programs into Elements. I got Topaz Photo AI to install with no problem. Nut Topaz DeNoise and others wont work. I put them in the Elementd Plug-in  folder but an error message comes up and says the is a problem. I am s tumped as what tro do.

I´m running Elements 2024 on Windows11. When I try to Open in Camera RAW, the computer freezes. I have to go to Task Manager. I still have Elements9 on the pc and can use "Open as Camera RAW" with no problem. I have checked that Elements and Camera RAW are up to date. It is a new pc with 32gb of RAM and a graphics card. Everything else on this pc works ok including demanding apps like Topaz Photo AI. I did not have this problem before updating to Windows11.  

HiI have an old Photoshop Elements license that I want to update, but I only want to update to Photoshop Elements 2024. I don't need the latest features that 2025 offers. So I would very much appreciate advice on whether:* I am able to do that (especially given that Elements 2025 was only released in October)?* And if I am able to upgrade my license to Elements 2024, is the license still endless, or does it change to a 3-year license even though I have an original serial number? Cheers and many thanksWindara 

I have been using versions of Elements for 10 years to create digital billboard images, but I am not a trained graphics artist.  Typical images include a variety of pictures, text layers, logos, etc.  Some images may have up to 20 layers.I downloaded PS 2018 on July 1.  I was able to load and view previously created .psd files.  Yesterday I had a need to change wording in one of the text layers and was unable to click and highlight the text to change.  I selected the proper layer in the right hand layer column and then selected the T type horizontal tool.  In previous versions I could then click and select the proper text and either add, change, delete letters or change font type, size, etc.  In PSE 2018 I cannot click and highlight the text in the layer.  Instead it tries to create a new layer and gives the option to accept (green check) or cancel the new layer.  I don't want to create a new layer, I need to edit the existing text layer.Pro

How do I change my light grey screen color to a darker grey?

Bought Elements 2025 and won't load on 2013 iMac due to needing OS 12 which cant be upgraded. It won't let me get the one time download back to put on another computer. Is there anyway to recover this or am I just out $149

I just purchased DxO's NIK 7 to use with PSE. I presently have the old Google NIK as a plug in on Photoshop Elements 2020, Windows 11 23H2. I have deleted all aspects of the old NIK. I have placed NIK 7 into PSE's plug-ins folder, and have checked NIK's settings to open NIK automatically on launch. However, when I open PSE, NIK isn't opened...as expected. NIK 7 is in PSE's File>Automation Tools, and will open when selected. I am used to having NIK's pallet open over PSE when PSE is opened. What am I doing wrong? Thanks.

I use Photoshop Elements 10 on a PC running Windows 10. I use it mostly for organizing and tagging my photographs. After thirty-five years, I've finally had enough of Microsoft and have decided to move to Apple. My original PE discs have both the PC and Mac versions on them, so I'm assuming that I will be able to instal PE on the new Mac without any problems (I have the serial number too). The question is how do I move the image folder structure, files, and meta data to the Mac such that PE will be able to find them without any broken links. I would like to think that this is a simple backup and restore, but that sounds far too easy! Thanks for any help you can provide.

Can PS Elements fix photos that are out of focus? If so, how?

Looking for color printed books on Photoshop Elements 2025.So far all I found are B&W books even though Amazon "Read sample" feature show them in color, which is very deceiving.

I have just purchased and downloaded Adobe Photoshop Elements 15 from the Microsoft Store. It seems to have installed ok - i.e. I can access it through the icon on the taskbar, but am unable to access it through Lightroom both as external editor ("Photoshop" is there (greyed out) , but not Elements 15 as is supposed to be. Also in external editor Photoshop Elements is not available.When I search for "Adobe Photoshop Elements 15" on my hard drive it comes up with "No items match your search"  ???I have spent over two very frustrating hours updating Lightroom, andre-installed Elements 15 numerous times but with no results whatsoever.I also tried to follow the instructions in 'Edit In Photoshop' command missing " but when the Lr  update  did not work,  I looked at "Solution 2: Re-create the Photoshop.exe application path registry key." but decided this was too risky for a non-techie like meThe "Contact us" option where I am supposed to get "real help from real people w

Elements 2025 (w/ raw 17 plug in) causes PC to reboot when opening RAW photo file. Elements is installed on new DELL Optiplex 7020 having intel UHD graphics 770, i7-14700 20 core 14th gen CPU, and 32 Gb ram. Dell start-up wizird updated all drivers and MS updated to latest Win 11 pro at time of initial set up.  Why does photoshop not work on a brade new high end PC? What can I do at this point to remedy this issue? Thanks, Jordan

I have purchased Elements 2025 (to replace 2020) for Windows 11 24H2.I downloaded the small installer (7.4k). When I run this it opens a small vertical installer app and immediately opens a browser window for logging in. The browser windows that I am already logged in  and that I can close it and return  to the installer app.However, the installer app does not acknowledge this and proceed.So, I am unable to installe the product I have just purchased.

I just purchased Photoshop Elements 2025, downloaded it, selected the location for the file, and when it finishes "installing", it takes me to a menu where I can select either the organizer, photo editor or video editor. When I launch the photo editor and it is acts like I haven't purchased the software. A pop-up states that I can "start my free trial".   I've installed the software on a year ols iMac running Sequoia 15.1.1. Adobe Help is no help at all.  

Je souhaite supprimer la partie "Organizer" de PSE 2024 acheté récemment tout en conservant le volet "Editeur" afin de récupérer de la place sur le SSD de mon MacBook Air. Y a-t-il un moyen efficace et sécuriser d'y parvenir ?Merci

This seems like a simple issue to fix, however, I can see discussions going back 8 months with the same issue, and still no fix??When confirming names to faces, there is the choice of a check mark for yes, or an X for no.  And while the check mark works, the X does nothing.  I want to know if there is a fix for this, and if not, when it is going to be corrected.

About a month ago I created an mp4 slideshow of photographs in the Organiser section of Photoshop. At that time the 'Create Slideshow' option was the 'timeline' that I was familiar with from older versions of Photoshop (going back at least as far as Photoshop 6).  You could arrange your photos in the order you wanted them, add music, pick transition times and so on.  WHen I tored to create another mp4 today (in the Organiser) I cannot find this feature at all. Instead there is only the very limited Adobe slideshow with its themes, which are very restricted. Has this feature disappeared?  When I click Timeline under View all that comes up is a timeline showing me when the photos were taken