Questions

When I try to open a recent project there is a delay then its starts download and reaches 38% then says unexpected error and stops. What can I do?

I have uninstalled Premiere Elements 21 and now my serial are banned ? Whats wrong with that. I have activated Elements with the same serial, and i have downloading the Program here from the adobe site.

I have loaded the German version of Premiere Elements 2021. How can I get the serial number for this product here in Thailand? Thailand only offers Premiere Elements 2020, and everything in Thai ???? Thanks for answer 

why the **** after purchasing, reinstalling, and reactivating does it still show this **** stupid **** piece of crap watermark.   "delete rendered files and do this **** **** steps every **** project"   do you know how much time that will take per project to render to get rid of this **** watermark. worthless, not inutitve. 0/10 for me.   Profanity removed... continue to swear and you may be banned... Moderator Title edited

When I try to use Smarttrim, most of the times it starts up and then I get a message saying that the file could not be analysed. When I click OK I get another message saying that, "marking the best scenes requires a cut analysis", excuse for the translation cause my program is in swedish. I have no idea what that is. It works if I use a short clip from my ordinary Sony camera, but not on clips from my GoPro.The clips are 1080p and 50fps. 

I have 2 pictures in my video. Both photos are linked to the same file but they should be linked to different ones.I already set up the effects (certain movement) for the pictures, so Id like to simply change the path for the picture so that it loads picture_2 instead of picture_1. Rightclick -> properties -> Path file shows picture_1 now Id like to rightclick the path file and choose picture_2. Is there any such option?How I tried to resolve it (obv. failed):At first I tried to rename the file and as it says: "Can't find picture_1, where is it?" I select picture_2. But then both paths are changed to picture_2. So that doesn't work.Thanks in advance

I have been struggling with this and need some help.  The separate audio track on my timeline constantly breaks up when I do edits on the main video track.   Do you have any ideas on how I can avoid this happening?  Thank you and blessings…

Is there a subscription I can buy to learn how to use Premiere Elements thoroughly?

Suddenly, I can't add my videofiles (MP4) into my project. I have used the files before with no problems, but now it says "the importer reported a generic error". I use Premiere Elements 2018.Anyone who could help, please?/Christian  

Hello,I'm working with Premiere Element 2018 and I would like to make a film with videos from an old SONY camcorder with sequences composed of 3 files in .mpg + .xmm + .modd.I can play them without any problem on my PC W 10, but when I want to place it in the editing bench, the audio track doesn't appear .Thank you for helping me on this problem.Patrick

I am getting the Media Offline message for several of my project assets. I have everything on an external harddrive, and that hard drive is plugged in. I don't understand why it is not finding my files. The missing project assets have the green and red recycle arrows and they have a different long name ascribed to them. 

I successfully downloaded both Photoshop and Premier. Tried to install both, got note saying computer was scheduled to restart and did I want to quit or install. I installed both but wouldn't run, got error message: "VCRUNTIME140.ddl was not found. Reinstalling may fix". I deleted both, restarted, reinstalled both and have the same error.  How to fix?

I'm having the same problem with my RTX 3070!   I already tried reinstalling software/drivers (including studio driver) - not working Tried a new Admin User - not working Tried contacting the beta programm - never got an answer Tried reinstalling in secured boot mode - not working   This is the ONLY reason I bought the update, so if you guys can´t get it working, I want my money back!   [Branched, different issue]     and the log:   Log file created: 21/01/2021 09:01:18---------------------------------------Ticks = 0 <1940> <PreRegistation> <5> Putting Installed Locales sent to AMT with OrderTicks = 0 <1940> <PreRegistation> <5> Installed Locale 0 de_DE Ticks = 0 <1940> <PreRegistation> <5> Calling AMTObtainProductLicenseTicks = 125 <1940> <PreRegistation> <5> AMTObtainProductLicense SuccessTicks = 125 <1940> <PreRegistation> <5> Locale Returned from AMT : de_DETicks

I wish to edit and produce a film from an .AVI file. My .avi file is 58 minutes long and 11,7 GB. At first the program works well but after a while it stops and no action will make any differance. After a re-start the program works again, but fails shortly. Is the file too large or what else can be wrong? I have checked that project settings are correct.

I started a new project and for some reason I get no sound out of my bluetooth headset. They worked fine last week. And I know they work because I can play YouTube videos with no problem. Any ideas?

How do I import music from my CDs?Thanks in advance/Steen

Hi everyone,I'm using Premiere Elements 12.1 and since 1-2 months ago it will not start up anymore. The loading banner appears, gets to ImporterQuickTime.prm and then disappears again with nothing else happening.I already tried reinstalling and deleting the "Adobe Premiere Elements Prefs" file.I recently did a graphics card driver update, so that might be related. The Adobe support said that they don't support this old version anymore. I don't want to go back to the old graphics driver, because it would break other programs that need the new one.System info:Windows 10Premiere Elements 12.1 (20140225.12.1.620828)Graphics Card: GeForce GTX 850M with newest driver 461.09Any help would be appreciated, thank you very much!

Premiere Elements 2021 is running very slow alternating between option screens & trying scroll through effects and I have a top very high end brand new very very powerful 2019 iMac upgraded to 64GB Ram, 8GB Graphics Card i5 9th Generation 6 core 3.7GHZ with a 2TB Fusion Drive (128GB SSD) yet Premiere is so so slow, and performs better on my 2015 Windows Laptop speed wise, which is 16GB RAM i7 and 2GB Nvidia Graphics Card with a 2TB SSD which is overall lower spec pretty much. I am not the only person with this issue either who has a brand new 2019 iMac I see on this forum with these issues. The performance is very disapointing as at the time in the summer I brought the second most high spec iMac available on the market, and its runs better on a 5 year old windows laptop nowhere near as powerful! Something is wrong here - i.e testing or a patch needs to be released! I've had your tech support on chat reinstall Adobe Premiere Elements 2021 on my iMac and I still have the same is

When I add still photos the images looks fine on the thumdnail on the timeline but on the large preview at the top it is much larger than the frame and I only see a protion of the photo.  I can resize but have to do that for each individual image.  I must have something wrong in a basic setup somewhere but I don't know where.  Please help

So screen capturing for me shows weird green stuff at the bottom of the video when I drop it into Elements.  Can't see anything about it when searching online, only people with lines through entire video.  Have latest drivers (nvidia rtx 2070 super).  Doesn't do it when I drop into Adobe Premiere Pro cs6, and doesn't do it with my 4k drone footage.  Also doesn't have problem when watching the original recorded video, only when dropped into elements.  Does it with any type of screen capture.  I use the windows + G recording on win10.  Any ideas?

So I have extensively organized photos and videos using these programs, and also created several slide shows.  These videos used to playback just fine on my Asus laptop with the fastest Intel processor available in 2017, plust a Nvidea GEforce 950m graphics processor with 4gb of videoRAM.  Also 16gb ddr RAM.  Now, nothing but freezes and crashes with no video playback, or slideshow previews or playback!  I have already checked and changed the settings that should have cured this problem, and Adobe Tech support went on my PC for 3 hours trying to fix this, to no avail!  Other programs including VLC media player, and Pinnacle Studio playback and edit videos just fine, but this program will not work!  The latest Windows 10 is installed! All seems it's good for now is organizing my photos!  Any suggestions on getting this program to work?  Would a complete re-install solve the problem, after I backup the catolog?

While attempting to edit a file (each time it's an .mp4), I can load the video, but I can't see any edits I make & I can't play the video on the timeline. It's an Intel(R) Core(TM) i5-1035g1 CPU @1.00GHz 1.20 GHZ. The installed RAM is 8.00 GB (7.70 usable). The system type is a 64-bit operating system on Windows 10 Home.

HI there,I would like to know how to remove the "created with Premiere Pro Elements trial version" watermark that is permanently displayed across my  working canvas, and presumably on the rendered project too. This is very inconvenient. Many thanks

I shot a video on my iphone 11.  Imported it into Adobe Premiere Elements on my PC and did some editing.  When I sent it back to my iphone, it categorized it as a "File" and is not showing up in my photos, but is showing up under Files.  What settings do I need to use when exporting, so that my iPhone will recognize my video as a Photo?

I started a new project in PE 2020.  Set video to DV 720x480.  Import a video that is 720x480 and now the project is showing 640x480.