Questions

Adobe Team & Community, I'm having challenges uploading MOV files to Elements 2019 using Windows 10 on my Dell computer.  I've researched this and discovered two options - adding codec or converting Mov files to Mp4 with a converter. I found a paid conversion program but is that the harder/more difficult path? Can someone please advise how and which codec to add so the MOV files will work without an Mp4 conversion?   I am decently tech savy but appreciate a cliff note/adobe for dummies reply here as all I've read on other post hasn't helped me figure this out yet. Thank you!

In premiere elements, how do I get rid of the standard Font Style list. It looks like it comes from the Seventies and I just want a small list. Every time I delete them, they just come back!!!! 

How do I set default settings to delete empty tracks? (So I don't have to delete empty tracks every time to make it more customizable with less work?) Thanks

Hi, Unable to find the download link for Premiere Elements 14.0. Have purchased this in 2015, listed under My products without download link. Can you direct me the the direct download link, please? thanks, András

Sorry for posting about an old version, but: Did Adobe remove a bunch of effects from Premiere Elements at some point? This version has very few worthwhile effects and no blue/green screen capability as previous versions did. Thanks.

I want to copy part of my old project to a new one. Find the answer for older versions but it doesn`t work in mine.I`m using Premiere Elements 2020 Version 18.0

In den ersten Monaten funktionierte das Öffnen von Premiere Elements immer fehlerfrei. Jetzt funktioniert gar nichts mehr immer wenn ich es öffnen möchte reagirt nichts mehr. Kann mir villeicht jemand dabe helfen?

I just used the trial version of elements 2018. I made a video. Now I just bought the actual program. Will my video still be there when I use the actual full program? I dont wanna loose it. Idk if using the link to install elements will over write? Thanks peeps

I presently (COVID19-days) have the job of creating DVDs of my Church Online Service for our vulnerable and isolated (and offline) members.  As part of this I need a simple DVD menu with my own fullscreen image as background and a couple of simple buttons but I can find no way to achieve this.  The pre-supplied templates are universally inappropriate and useless for this task overlaying my image with fish, cartoon biffs or weird flowers.  The nearest is the terminally dull 'General/Faux Widescreen' and that mucks up your image. So the question is how do I produce my own template or find a simple one?  I'm astonished that there isn't an 'Empty' menu that just needs a fullscreen image and adds basic rectangular buttons for this purpose.  Did I miss something?

I am upgrading my DJI Mavic Pro Drone to a DJI Mavic 2 and it saves in H.265 10 bit files. Will I be able to import them into my Windows 10 Premiere elements 2020?

With the Autoanalyzer tool from Premiere Elements 2020 a video can be cut up into multiple scenes. How can I automatically export these as video clips to the Organizer and apply smart tags to them?  

Quiero saber si con Premiere Elements 2020, puedo crear menus para DVD y BLUE RAY, y crear peliculas que tengan esta funcion, parecida a las versiones anteriores de Encore

Can anyone recommend a user manual for Premiere Elements 9 please

This is now the second time this has happened.  The program (not my computer) freezes up and no matter how long I wait or what I do nothing frees it up.  after exiting the program and trying to reload the video it says unknown error.  I just lost one that I spent hours on and had a deadline that I will not meet now since im starting over from the begining.  Customer service is useless and refuses to help.  how can I recover my video?  

I have some Zoom recordings -- MP4 -- that are about 850mb. When I use Premier Elements to edit, even after removing some sections, the size jumps to 3.5GB. Why? Even when I take the quality down, it is 1.5 gb.It made posting the videos impossible on YouTube unless I broke down the individual sessions into smaller groups.

Is there a way to delete clips without causing the other clips to move to close the gap? When I just use "delete", all the clips will move to close the gap. I don't want that. I want to keep the gap. So, when I use "shift+delete", I am able to delete a clip without closing gaps. This is good! However, if I go to the keyboard customization settings I see that "delete and close gap" is done by "shift+delete", while when I press "shift+delete" it does not close the gaps. How is this possible? I am a bit confused by these shortcuts and therefore not able to change them the way I want.  I would really like to just press "delete" (and not "shift+delete") to remove clips wihout closing gaps, so without the other clips to move. Could you please help me to set the keyboard setting right? Thank you very much in advance! Ps. I tried changing the keyboard settings to:Delete = shift+deleteDelete and Close Gap = deletebut that didn't change how the program reacted to me usin

Before I purchase this camcorder, I want to know if Premiere Elements will recognize and read it. I believe the video information is stored on a card, so I'll need  a card reader. I checked the list of compatible camcorders on the Adobe site, and although they listed a couple Canon Vixia camcorders, they did not list this one I think this camera records mpeg. I welcome your input asap!  Thanks! Scott

I have just upgraded my PC and loaded Premiere Elements 2020. System is Windows 10 Home 64-bit, 16 GB RAM, Intel Core i7-3770K CPU @ 3.50 Ghz (4 cores), C drive 250GB SSD, D drive 2TB SSD.  I have put the Adobe programs on the C drive (in the recommended place AppData Roaming etc.) which still has about 140GB free space; and store all my data, including many videos, in separate folders for each project on the D drive, which has about 740GB free space.  I am editing some pretty big projects (e.g. Nepal holiday with about 413 avi source files, unedited running time 2 and a half hours).  The media cache database is in AppData and set at 5GB - half way; and all the scratch disks are set to 'same as project'. I render the timeline frequently, but that takes at least 15-20 minutes. I have also disabled as many background services as would appear safe to do so. I still find editing is a fragile process and need to re-boot occasionally for the project to recover after hanging.&n

Hi, hoping someone can help me with this. I've put this in the Premiere section because I couldn't find one for Premiere. I've used Sony Vegas and other versions of Premiere in the past and never come across this issue. I'm currently using Adobe Premiere 2019 (non-Pro) and for some reason when I go to export my video it has resized and there's a huge border around my video. I've attached two screenshots so you can see the timeline versus the export version. Anybody had this issue or know how to fix it? Greatly appreciated! Thanks!

I started a post a few days ago that has not yet been answered fully. Title of that post was "In PE 2018, time stretch of clip affects other clips". I'm trying to time stretch a single clip without affecting clips in adjacent tracks. Steve suggested "Hold down the Alt/Option key to limit timeline rippling to one track". I posted my repro steps as follows: "Select clip. Right click to bring up options. Select clip / time stretch. Press and hold Alt. Adjust speed, hit OK. Release Alt. Adjacent clips still move." Can someone please answer my question? I have posted repro steps to hopefully give enough detail as to what is going on. The hint on using the Alt key is great, but it has not resolved this question yet. Thank you

I have just moved to a new computer running Windows 10 Pro. Device Manager recognizes the ieee 1394 adapter, and it recognizes the Canon ZR50MC camcorder (an oldie). But I can't get Premiere Elements to recognize the camera. Any suggestions?

Hi, I'm aiming to make a movie at home, as in the ones you watch at the cinema. I'm a beginner so I'm not looking to do anything too advanced to begin with, just something that will allow me to create something in the comfort of my home but I'm wanting to learn things like video editing, special effects, etc. Does anyone know if Adobe Premiere Elements would be fine for me to use?

I have been using premiere elements since the 2012 version. I just upgraded from 2019 to 2020. The difference is that I am editing HEVC files, which is working well in general. I have been monitoring my task manager and noticed my memory is near maxed out and before I would rarely hit 50%.  I am running a AMD Ryzen 7 2700X Eight-Core Processor 3.7 GHz and 16 GB of RAM. I was almost about to buy 32 GB of RAM to solve but am trouble shooting now and reinstalling. I heard from some people that it is best to keep your project files on a separate hard disk than your operating system. My operating system and programs are on a 500 GB SSD and I usually move my project files from my 2 TB drive too the SSD. Any thoughts welcome. Thank you.

When I use Premiere Elements 2019, my sound disappears after editing a bit in my assignment.Eg. I saved a simple task - it went fine, then I also wanted to save a 4K version - there was no sound on.At the same time, the sound also disappeared from the imported clips.Does anyone have any idea what path I should go to make it play again?

I want to stress I'm only tech-savvy to a point so please bear with me. I downloaded Premiere Elements today, imported a video file (MPEG, 25FPS) and the quality is awful; very choppy and the playback line on the timeline keeps jumping back on itself. I haven't done anything except import media; no effects, transitions, rendering, etc. I've been googling for solutions for the past four hours but everything which has popped up tends to be strictly for Premiere Pro and I can't find the same solutions in Elements. I disabled the default audio hardware in the edit menu, which made the audio come through nice and clear, but the video is still choppy and not keeping up with the audio. I've also tried importing different file types but the only one which ran relatively smoothly was an mp4 - still a little choppy though. I tried altering the preset on new projects, but this is where I struggle because I don't know all the tecnicalities between what makes certain file types different