Questions

I have a PC. The other day I purchased Adobe Photoshop Elements 15 and Adobe Elements 15. I received an email saying to download these products I need to go to log into my account, locate the order on the "My Orders" page and click on the download button. I don't see a "My Orders" option when I log in.

Hello.I installed adobe photoshop premiere elements 14 on this new laptop. i had original version installed on my desktop.i instaaled it then i get a message to close the installer its already running.where do i find the installer so i can close it? im not that computer savvy.help is needed. thanks. 

 So when I work in guided view in the new Adobe Premier Elements 2025, the timeline is visible but when I switch to Advanced mode the time line window with my sequenced clips is not there.  See attached pic. This is even when I look at visisble windows under the "window dropdown" tab. The Timeline window is checkmarked. See pic 02.  Some important info I am running a seperate moniter inwhich I detach the "program moniter" and slide it over and I watch full screen.       Thank you in advance for any and all help!  ~Jack

Recently I shoot some videos with iPhone 15, Pixel 9 and Pixel 7. HDR was on while shooting and they appear fine on phone screen. But when I import them to PC, they looks very overexposed. Also when I import them to APE2025, I could not manage to set the brightness level right. When I send the same video to someone using WhatsApp and then download it over PC, it looks fine. But original video gets overexposed. If you want to check what I am talking about, you can check my footages -This is from WhatsAppThis is Original Footage  Can you please suggest any solution?

Der Export läuft und nach 100% kommt immer diese Meldung (s. Bild).

I do custom laboratory imaging that often has a very oddball aspect ratio, e.g. 7:3.  When I bring the video into Premiere Elements, it automatically puts a  black 16:9 backgrouind in place that I can't get rid of.  Whenever I try to clip or crop, it changes the original video but leaves the background in place.  When I go to Export & Share and try Custom settings, I can customize the video resolution but the 16:9 background stays in place. Basically what I'm asking is how can I specificy custom resolution and/or aspect ratio??I'm using Premiere Elements 2018. 

I have the 2020 version, but this might apply to other versions as well. When I tried to write an ISO of a video project, Smart Screen blocked the writer. Can anyone tell me the name of the executable? I tried uninstalling Premiere and turned off Smart Screen to no avail, so I assume the executable is marked as blocked and exists outside of Premiere.

I just bought Premiere Elements 2025. It's unusable because it crashes when uploading a few pictures and vids into the media tray. I have a new desktop with Intel Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz, 64 gig of ram, Windows 11 Pro, NVIDIA Quadro T2000. Can anybody help?  

In Premier Elements 2025 the Project Assets do not show what clips are not being used in the movie? How can I identify what clips are not in the movie, so I can delete them?

I downloaded it yesterday and was initially very pleased with the new UI. But after importing media (I-Phone Format) and editing work I started rendering process, but receive an Error message. (see Screenshot). I deinstalled and reinstalled, but with the same error again. What could I do now?

Installed 2025 yesterday - so far very pleased with the new interface! But one thing:I use two monitors, say 1 and 2, and tried the feature of having the Program Monitor on one screen and the rest (timeline etc) on the other. If I have the timeline on screen 1 and the Program monitor on screen 2 - it works fine.If I have the timeline on 2 and the Program monitor on 1 my PC suddenly restart... I have reproduced this twice - have anyone else experienced this? Here's some info on my PC (in Swedish):Enhetsnamn LenovoProcessor AMD Ryzen 9 6900HX with Radeon Graphics 3.30 GHzInstallerat RAM-minne 32,0 GB (31,2 GB går att använda)Enhets-ID 85C7BD2F-709D-4112-81F3-183C76936F79Produkt-ID 00325-80000-00000-AAOEMSystemtyp 64-bitars operativsystem, x64-baserad processorWindows 11 HomeVersion 23H2Installerad ‎2023-‎04-‎27OS-version 22631.4602

I'm very new at Premiere Elements so I have a feeling the answer is going to be simple. Anyway, I tried putting a few pictures in the timeline and adding an mp3 file - but I got no sound.  The volume is at 95% on my computer so that's not the issue.  Then I tried importing an mp4 video file that has music in it - but I got no sound. Then I tried importing a sound clip that comes with the program. Again, it played no sound.  The mp3 file does make sound IF I run it in something like iTunes. The same is true of the mp4 video file - the sound is there if I run it in something Media Player. Is there some setting in Premiere Elements that defaults to being off?  I've watched a couple of youtube videos and nobody else seems to have this problem.  I just watched a tutorial where someone downloaded an audio clip that comes with the program and they were able to get both a preview and a playback.  Anyone got any suggestions? 

Immer wenn ich mein Gerät registrieren will durchlaufe ich die Registirerung von meiner alten P.E: 13 Version; Es ist kein Gerät mehr als "registriert" eingerichtet!Es endet immer mit    Wenn ich nun wieder das Programm öffne beginnt es wieder von vorne:   (Gilt auch für Photoshop Elements)

Just a remark:The page I get when I select "Help-Gebruikersforum" In the Dutch version of Premiere Elements 2024 does not work. The link behind this selection is forums.adobe.com (https://forums.adobe.com/community/premiere_elements)

Hello, I'm trying to find a way to auto sync video clips to a music track beat.This page *hints* that it's possible to do, but I can't find any instructions on how to do it:"The Detect Beats button creates markers at the major beats in your soundtrack so that you can synchronize clips to beats."https://helpx.adobe.com/premiere-elements/using/clip-timeline-markers.htmlThis tutorial shows how it's possible to automatically match your clips to beat markers in Premiere Pro, but I can't find any way to do this in Premiere Elements. Does anyone know if it's possible?https://youtu.be/1N5WAGp6IIY

I recently got the program and when I'm editing in timeline and I try to put one shot after another the clip doesn't "snap" on making it much harder to clips after each other and sync them to beats in the music.  Sorry for the poor discription but I really need help.

I want to export on a 30 minute 1080 video on macos and mac mini m4 and it takes almost  10 minutes . Handbrake takes for the same quality 2 minutes .On premiere elements 2025 export the CPU and GPU chill at 18% load ... This is not normal.

Preference is set to yyyy mm dd and ignore aready loaded  PE 2025

Twee vragen naar aanleiding van het gebruik van Premiere Elements 2024 Vraag 1:Op de pagina Films voorvertonen (https://forums.adobe.com/community/premiere_elements) staat:Een film voorvertonen in een volledig schermKlik op de knop Afspelen in volledig scherm rechtsboven in de toepassing. Het voorvertoningsvenster vult het scherm en het afspelen wordt automatisch gestart. Waar zit de knop "Afspelen in volledig scherm" Het wordt veel makkelijker gemaakt als er in de tekst een icon of afb. van die knop erbij wordt afgebeeld. Vraag 2Op de pagina Films voorvertonen wordt het woord "werkgebiedbalk gebruikt.Waar zit deze balk en wat is de toepassing ervan?Ook hier geldt weer dat het veel makkelijker gemaakt wordt als er in de tekst een icon of afb. van die knop erbij wordt afgebeeld. Als ik in het zoekvenster "werkgebiedbalk" invul dan dan komt de melding "Geen resultaten gevonden.Een woordenlijst (begrippenlijst) voor Premiere Elements met e

Is it possible to unsplit or join two adjacent clips to one clip lateron? 

Stimmt diese  Liste noch https://helpx.adobe.com/ch_de/premiere-elements/kb/supported-devices-premiere-elements.html   Translation - Is this list still correct?  

I have been using PE 10 for many years to create very satisfactory little videos on a now ancient Samsung laptop. Having just bought a new PC and was looking to buy PE direct from Adobe again. However, I don't much like the idea of the limited 3 year licence with PE2025, so am looking for a previous lifetime licence version such as PE 2024. I now understand that this is no longer directly available from Adobe, (thanks Ann).So recent previous editions of PE for purchase seem scarce online, except from 'Blitzhandel24' which is currently offering PE2024 for the ridiculously low price of £21.14. (below). They also claim to be 'official Adobe partner', (red arrows also below). Seems too good to be true! Has anyone experience of purchasing from Blitzhandel 24? Are they 'official Adobe partner' as claimed?All advice again welcome and much appreciated. For the price seems worth a punt anyway! 

Wat is de functie van de grijze knoppen (A) en knop B ? Ik kan er niets over vinden in de online help.(What is the function of the items at A and B). I can not find anything in the online help nor "With Instructions" in the application itself.    

I like to play only a part of a videoclip, placed on the timeline (Advanced mode).How can I manage that? And where can I find a picture of Premiere Elements in Advance mode with explanations (how and when to use)  of all buttons, icons markers etc. In the online manual I find mostly a description of something and not an arrow with text pointed to the button or icon which is concerned.

I am working on my seventh video and it won't render. On play back it stalled on the video image but continued with the audio. I was able to save, close and open with no losses, play back was fine, but it still won't render. All previous videos rendered with no problem. I am using the same equipment as previous videos which were all produced within the last month. MacOS 10.13.6, MacBook Pro 2012