Questions

Hello, Im new to elements. I use a Windows desktop. At my age my hands (controlling a mouse) and my eyes (looking at video screen) are not as good as they used to be. Is there a way of trimming video clips without having to use a mouse exclusively? I have a hard time trimming a clip as my hand gets a little shaky. Also, is there a way of enlarging the video screen so I can slide to a second computer screen I have hooked up. Thx for any suggestions.  

Hi! I have had this program for close to a year with no major issues. Prior to installing the update, the app would start to freeze and not import my videos. After installing the update, I now have issues with the timeline not playing anything back, not uploading imports to edit the clips, freezing, and crashing. I have restarted the app, restarted the computer, several times over the last week and nothing is helping. Any advice will be appreciated as I can not edit any of my videos to post on my vlog. Thank you!

Hello,I bought and installed Premiere Elements 2022, which I've been using without any problem for a few months.Since a few days, when I import a video from my camera, the same one I've been using for months, the preview of the video appears in green & fushia.So I can't edit it.On the same computer, I still have the version of PE 12, which works fine though, so I guess it's not a hardware or driver problemI can't figure out which setting was changed, and I can't reset the settings either.I even uninstalled and reinstalled PE 2022, but that didn't fix the problem.Can anyone help me?Thanks by advance

When I am using time remapping to speed up a clip in my timeline I select the clip, change the speed to "fast" or "very fast" or enter the desired # of seconds and hit render.  About half the time, it freezes up and completely stops working.  I have to cancel the time remap, hit save on the project and then have to use my PC's task manager to "end task" because i get then unending spinning wheel of death.  The other half of the time it works fine.  Any ideas?

I have an i5 laptop which coped well with eg Power Director editing and is performing OK now with PE 2023 ... my editing needs are basic.Product: i5 8250U Processor/8GB mem/SSDWhat is the best set up regards Graphics?Graphics: Intel UHD 620 and NVIDIA Mx150. Just now set to use the Mx150 ... should I use the 'Let Microsoft Choose'setting?Thanks Ron

Včera vše v pořádku, dnes nelze načíst pracovní plocha editoru Adobe Premiere Element 2023. Zakoupen originální produkt

I have the new Hero 11 GoPro and big problems with the videos in Premiere Elements 2020. The old Hero 8 ist fine.I recorded with 60 fps and 2,7k. The Video starts for 1 or 2 sec fine, than the lines you see in the pic below.But: Cyberlink Powercreater can manage this video, VLC can show it, but Premiere Elements not.What is the cause ? Anybody an idea ?Thanks in advance.My Desktop is a i7 with 32 GB and the Graphic Card is a 2060 with 6 GB

Quand je séléctionne un effet audio en version 2020 j'ai immédiatement le symbole Ø, alors que j'arrive sans problème à appliquer un effet video

is there a way to display a default folder when opening Elements?  As opposed to opening the first folder on my list of folders?

Hi,Yesterday something very frustrating happened with Premiere Elements 2020.I started a new project and had been working on it for more than 4 hours.I clicked Save at least once every 15 minutes.There were no errors during the save.When I wanted to export the project to an MP4 file the progress bar didn't show anything.Therefor I stopped PE and restarted it.I reopened my project and discovered that it had the status from several hours ago.90% of the work was lost! That didn't improve my mood, to put it mildly.I don't know what happened. I've never seen that before.In the auto save folder there was nothing, no files at all for this project.I saved the project as a different name and in a different folder and had to redo the 90%.I also reopened the file with the problem and it still does not save any change.Any ideas how to prevent this in future projects, except for checking the date of  the project file after each save? kind regards,ReyerThe Netherlands.  

Dear Community, I am using Premiere Elements 2020 for years and for my new computer I installed the 2022 trial version to see if I would upgrade. I am using a i7-12700k & Geforce RTX 3060 ti. The intel GPU is not compatible since it is very new. After I set my 3060 ti as default in the Nvidia-Settings Premiere Elements detected it. There is even written that the GPU is supported but still GPU-Acceleration is greyed out. Besides that, the Mercury Software Engine says "software only". Where can I set it to GPU? Does anybody have an idea how to fix that? BestMarco

I've been using Premier Elents 14 on my new computer for over a month but today when i opend it says that my serial number is invalid and that I should contact support. I did contact them but they coulden't help me 

Premiere Elements 2023 compresses footage shot in portrait mode when you render the timeline. Premiere Elements 2023 running on Apple Silicon / M2Footage: 4k / 3840x2160 / 29.97 / Pixel Aspect Ration 1.0 / Codec: H 264 4:2:0- No effects have been applied to the footage- Timeline settings are the same as the footage- Same error occurs with 1080p footage- Both 4k and 1080 landscape footage render properly.  The black bars only occur in portrait mode. Any solutions?        

Premiere Elements 2023 - OS X - Apple Silicon I'm getting massive artifacts when applying any effect to footage in both the render and the export.I'm trying to do a very simple color grade.  Nothing crazy.Both the footage and the sequence are 3840 x 2160 / Pixel Aspect Ratio 1.0 I think Premiere Elements can't handle: DJI's D-Cinelike Color Profile --- but others have color graded their footage using it no problem. Footage Video Codec is:  MP4/MOV  H.264 10 bit 4:2:0 Issue still occurs if I check / uncheck Max Bit Depth on Render too. The attached file is the 10 second color grade using iMovie vs Premiere Elements.  The comparison is to show that it's not the footage as the issue. Suggestions?  

I see folders in organizer that are no longer on the hard drive but I can't remove them.  

We have typed in multiple lines of text by initially clicking in the monitor screen.  Now when we attempt to resize the text object, it also resizes and skews the text versus resizing just the selected text box. How do we convert the typed text into a text box or paragraph text so we can resize the box and re-wrap text without changing the text size at the same time? Thank you for any assistance.

One of our most common frustrations is trying to enter text titles on light video backgrounds.  In such cases, we struggle to see the white textbox  frame, extents, or text during creation.  This makes it hard to add, select, insert, move, or perform other text operations prior to changing the text color or adding a shape or frame behind the text. Is there a way to turn OFF the video background in the monitor, leaving a black background and just the text?  This would allow us to easily see the text frame, extents, and text during initial creation. To date, our only best practices workaround has been the following: Create a large black shape as the background.Insert text box over black background.  You can now see the text frame, extents, and text.Resize and change attributes of both the background shape and the text to desired settings.Drag select both objects and move to the desired location. Thank you for any assistance.

I wonder whether anyone could help me please? I note on the Adobe website that they reference the removal of the Movie Menu from the Tools bar in Premiere Elements 2023. Also, when searching 'Movie Menu' or 'disc menu' on the Adobe's help function, it only refers to Tools>Movie Menu, given that the help information has not been updated since September 2021.  Therefore, I was wondering whether anyone knows how to create a DVD menu in Premiere Elements 2023 or is it simply a case that I can't be done?  Markers can still be added to the video, which would suggest that there may still be a way but I certainly can't figure it out.  Any help would be sincerely appreciated.  Thank you. 

Video playing OK in main window when first put onto timeline. But as soon as effects are added e.g transitions or text, the video is pixelated. Its OK after rendering but I didn't need to do that on previous versions of PE. I have the latest graphics drivers installed on an i5 Dell PC with 8Gb RAM and 1 SSD drive.  19th December: This is still a problem.Am I missing a setting for the project?Is there a bug in PE 2023 or is it a limitation? 

I'm experienced at photo editing, and new to video editing. I'm trying to edit this video, where the road is at an angle: I want it to be straight like this: When I rotate the video in Premiere Elements, I get black corners:Obviously, I don't want those. I know I can zoom in the video to fill the canvas, but I instead want to crop and reduce the canvas size.  For example, there might be too much stuff above the road which I want to crop out. I want to do this visually, by dragging a crop rectangle, rather than choosing an aspect ratio. I don't know what aspect ratio I want. I want to try it out visually and make a decision based on esthetics rather than numbers like 2.39:1. How do I do that? This is similar to how in Lightroom, I rotate and crop a photo based on what looks good. When I export it, the exported photo has a lower width and height in pixels. How do I do this for a video in Premiere Elements?

When I make a dvd slideshow, my horizontal pictures do not "fit screen". My vertical pics fit to the top but the others are so small. How can I adjust this? 

I have a Dell XPS 17 (2021 model with an 11th gen i7 cpu) with 64 gigs of ram with over 650 gbs of drive space running Windows 11 and using a wired, gigabit internet connection.    I was able to download and to run the 2023 installer, but the first attempt had it stop at 12% installation for over 7 hours.    I restarted the computer and tried again to run the installer and the installation this time stopped at 4%.    I even went so far as to remove the local temp files and continued to have installation stall at 4% for another hour.    I am installing in the default location.   I have had ZERO issues installing other software. Wondering if the Dell was the issue, I tried to use a desktop with 32 gigs of ram, Windows 11, and a two year older i7 then the laptop.   Same issues.   In both cases I am running this using firefox.   I even tried using Chrome and same issues.  &nbs

Something new with the 2023 version of Premiere Elemnts on my MAC Book Pro M1 max (24 video cores).Everytime I try to render my 4K 50p videos fast using the GPU acceleration the exported video is complety out of sync. Sound plays normal and video only in 30fps instead of 50fps (time loop). The files gets 1/3 longer with slow video out of sync. Turning off the hardwre acceleration using software rendering fix it.I already have a ticket at Adobe support open but I feel they don´t understand me. I sent a lot of samples and screenshots....Does anyone here also have such problems ? Using Premiere Elements 2023 on Mac Book Pro with M1 ?

I decided to do something with all our iPhone video clips and wanted to try the latest version of Premiere Elements but Elements will not load the files. Please see trhe attached photos. the HEIF and HEVC extensions are installed and I am running Windows 11 Pro x64. I hope this is something simple. Thanks for your help.  

Hi, I've just bought Premiere Elements. My serial number is there on my Adobe account. When I click on the Premiere Elements app on my laptop it takes me through to the Dashboard / Workspace or whatever it's called. I then click on Video Editor. At this point it asks me to log in to my Adobe account. I enter my details and it says, "You're all set! You can now close this browser tab and go back to your application." But.... the application never opens. It's just a cycle of asking me for my login details then nothing. Any ideas? Any help gratefully received!