Questions

Dear Adobe Team,I'm facing a critical issue in Premiere Pro 2025 official version on Windows. When importing AVCHD footage (.MTS format), the audio plays with a "ssssssssss" noise instead of the original sound. The same file plays perfectly in older versions like Premiere Pro 2022 (tested with cracked version for comparison only).System: Windows 11 / Realtek HD Audio Issue: Audio distortion in AVCHD files (Dolby/AC3 encoded)Please investigate and fix this issue in upcoming updates.Thanks, [M Janardhan]

I'm using Adobe premiere pro  V 25.3 as of the this message and im not sure if adobe premiere pro  has an update does anyone know how to fix key frames not showing up in the effects panel i tried  disabiling pin to clip but im stil not seeing key frames i tried resseting my preimere pro but still not showing key frames and ive tried upgrade cpation to graphic but that wont let me click on that as an option thank you so much.   [title edited by mod]

Premiere Pro project files have disappeared from everywhere! not available in auto-save. please tell me how to foud and recover that.

Almost done with a short film and the "stuttering" and delayed responses in the program have gotten so bad that I can't work with it.  My driver is up to date.  I do live in a rural area and I am thinking maybe my internet speed is slightly too slow.  Its at 20.6 mbs download and 1.03 mbs upload.  Is that most likely the problem?  Can't think of what else it would be

Hi. I've been trying to use the new UXP createInsertProjectItemAction() method to insert a clip into my main sequence's timeline, but I can't seem to get it to work. I'm getting the following error ("Script Action failed to execute."):   Here's the Adobe documentation page for that method.   Here's a sample with all of the required parameters: SequenceEditor.createInsertProjectItemAction(projectItem, TickTime, videoTrackIndex, audioTrackIndex, limitShift);   Below is the entirety of my code. The error happens at line 19, and execution of the script stops before it even gets to the executeAction() function (line 29), so I don't think that's the problem. For context, my Premiere project just consists of a sequence called "Main Sequence" and a video clip called "Iceberg.MOV".   1 const ppro = require("premierepro"); 2 3 async function insertItem() { 4 try { 5 const project = await ppro.Project.getActiveProject(); 6 const rootItem = await project.

I have a video with audio from a wireless mic. I used Enhance Audio, which worked great for improving the audio. Now, for some reason, a clip of the audio is flat and won't allow me to enhance the audio.  Can anyone tell me why the audio looks different from the other audio, even though it's from the same recording, and why it won't allow me to enhance audio in this particular clip?

Hello,I'm dealing with what might be a common situation. I've exported my sequence. Once exported as an .mp4, the audio will play, but the video is a frozen image of the first frame. However, I can scrub through the video and still see all the images/cuts. A simple google search suggests a codec/settings conflict but it seems like they really wanna sell me an after-market solution.  The sequence combines a wide array of sources from digitized SD home movies to screen captured youtube video clips. Thanks for any help, Tim

premierre proda time linede bir sorun yok ama sonrasında render sonrası bu sıkıntı çıkkıyor ama sadece videonun sesinde farklı ses efektlerinde deil sadece video sesinde ve her videoda oluyor çoğu render ses ayarını denedim olmuyor yardım!!!!

HiSo after a certain premiere pro update, my work space didn't save anymore. Making a new one, didn't help. Changing the name of premiere layout map to 'Old_layout' so that it will make a new map didn't help to. I'm have updated to the new and latest premiere pro cc version 13.1.0 and still it's not saving. This is sooo annoying because for every project i have to change my layout.So is there anyone that know how to solve this problem? because updating is not an option now since i'm already using the latest version.

A brand new monster PC , ‏just download and install premier. a short clip of my issue https://drive.google.com/file/d/1qw2UKfKRvz9ffCSShOvsUlwj0g6ubR0V/view?usp=drivesdk

Hi, In Premiere Pro, I am trying to use the Generative AI feature; however, I cannot find the button anywhere.  Is there a way to activate this or does it need to purchased extra?Thanks!

I am experiencing a recurring issue with Adobe Premiere Pro when trying to render videos. The problem occurs specifically when I select the "Maximum Render Quality" option. Each time I choose this setting, my computer crashes, and I receive a Blue Screen of Death (BSOD) with the error code System Service Exception.I noticed that this issue started after I formatted my computer, although I was previously able to render videos with "Maximum Render Quality" without any problems. When I don't select this option, I can still complete the render without any crashes.I am using the latest version of Premiere Pro, and the error occurs consistently when using "Maximum Render Quality" on all projects.Could you assist in finding a solution?

I'm working on a project with no sound, and I'd like to have as much real estate as possible on my screen.  In this new version, if I go into Window, I cannot uncheck any of the boxes, it seems I can only add them(see image below). Normally, I would just close the using the little icon on the top, but the audio levels panel has no "Close panel" option.  I've tried changing workspaces and creating new workspaces, but no luck.Is there some new way of doing this? Is there a workaround?

I recently upgraded to PP25 and it was working. But, I think that I got a Windows 10 update and after the update Premiere Pro 25 won't open. I get an error report (see image). I have had 2 sessions with Adobe help people. Has anyone had this experience?

Bonjour, a tous j'ai un probleme quand j'amène un fichier MP4 de 360° dans première pro, une fois exporté je n'ai pas la caméra arrière, j'ai un effet 360° mais que sur la partie avant ?  Alors qu'avant je n'avais jamais eu ce problème, un peu d'aide serait la bienvenu merci

Bonjour, Je suis en train de développer une extension (CEP) pour Premiere Pro (version 25.2.3 sur Windows 11 Home) et je rencontre un problème bloquant : mon extension ne s’affiche pas dans la liste des extensions dans Premiere Pro. Objectif de l’extension Mon but est de créer une extension nommée Randomizer qui, après avoir mis mes rushs sur la timeline, me permettrait de : Mélanger de manière aléatoire tous les éléments (clips) présents sur la séquence. Coller automatiquement tous les clips mélangés contre le bord gauche de la timeline. En gros, je fais mes cuts, et un simple clic sur le bouton de l'extension déclenche le shuffle complet des éléments présents. Structure du projet Mon dossier principal s'appelle Randomizer Extension, et il contient 3 sous-dossiers :Randomizer Extension/├── client/│       ├── index.html│       └── index.js├── csxs/│       └── manifest.xml└── src/          └── mai

I'm iterating through the properties of a component in Premiere Pro using ExtendScript. In order to detect whether a property is a color value, I'm calling getColorValue() as suggested in the documentation. According to the documentation, this method is supposed to return 0 if the property is not a color. However, in practice, it throws an "Unknown error" exception when used on non-color properties. This makes it difficult to safely check if a property holds a color value, and it contradicts the behavior described in the documentation. I can successfully get the value of a color property using getValue(), which returns a numeric value. However, when I try to reuse that same value in setValue(value, 1) on a color parameter, the color always becomes black — regardless of the original value. It seems like getValue() on a color parameter gives back some encoded internal number, but setting it via setValue() doesn’t restore the original color correctly. Has anyone found a reliable way to:

Hello all!We wanted to make sure all Premiere Pro integration developers are aware that UXP API support is available in Premiere Pro Beta builds. Sample PPro UXP plugin: https://github.com/AdobeDocs/uxp-premiere-proPPro UXP Documentation: https://developer.adobe.com/premiere-pro/uxp/PPro UXP Developer Forum (staffed by my team): https://forums.creativeclouddeveloper.com/c/uxp-for-premiere-pro/105We recommend that all developers of CEP+ExtendScript extensions get familiar with UXP and begin porting your CEP extensions to UXP plugins, now! 

Hello folks, has anyone successfully connected a Yamaha DM3 audio mixer in DAW-mode to Premiere Pro?I am using Premiere V25.1 and tried to connect the Yamaha DM3 to act as a fader controller via USB. The DM3 shows up in the preferences panel->fader controllers via the mackie protocol and shows "connected" for some seconds but then loses the connection. Also no faders move at the DM3. RegardsFlorian

I keep running into an issue with Adobe Media Encoder whenver I try to export a video from Premiere that has text using the Bebas Neue Font. Everytime I send it to Encoder, under status it says "Warning" and if I hover my mouse over it it says "Missing Font: Bebas Neue." If I try exporting the video it replaces whatever text I used Bebas Neue on with a different font. I don't know why it says this, as I am able to use it in Adobe Premiere. When I try to export it from Premiere instead of sending it to Encoder, it exports the video with Bebas Neue. I tried going into Creative Cloud to see if the font was active and it was. I tried removing and reinstalling the font from Creative Cloud. I tried reinstalling the font from the OTF file. I tried resyncing Encoder with our Adobe account. I tried uninstalling the version of Encoder we use and reinstalling it. None of that seemed to fix the issue with Encoder as it still says the font is missing. For some reason, this doesn't seem to happ

Hi All, I'm on Premiere 24.6.5 with Windows 10 Pro Version 22H2. With any file operation that uses the 'Open File' dialog (or 'Save File' for that matter) Premiere immediately crashes. This includes operations such as File > Import or Export. I've tried the 'sfc /scannow' option in the Command Prompt as well as uninstalling and reinstalling Premiere but neither of these options fixes it. Any ideas?

When I have multiple sequences in the timeline, the timeline goes blank and I cannot edit the sequences. It is impossible for me to edit with this situation. I have cleaned and reinstalled Creative Cloud and all apps.Premiere Pro 25.3.0 Build 84Apple M4Have had two different tecs remote into my computer and still not fixed.

Hoping someone can help me out with a really weird problem I've been having. I am getting a lag/delay in my Source Monitor after I drop a clip into my timeline.  Some background; I'm using an M2 Macbook Pro with plenty of power, and editing off SSD's. I have zero performance issues or any sort of skipped frames or other lagging when I'm playing back footage / editing. I can edit 6k full res with no issues. (I'm mostly editing RED footage). BUT, when I'm pulling selects and bouncing between the source monitor and timeline there is a delay for playback to start again / for me to be able to scrub through the clip in the source monitor. I drop the selection I made in the timeline, then I go back to the clip in the source monitor and its frozen for 3-5 seconds, can't scrub, can't hit play, etc. Then it starts to play and there's zero issues, I can scrub through, play, etc as much as I want with zero delays, until I drop another section of the clip into my timeline. Then the same i

I'm not going to post this as a bug yet but I'm experiencing new and very strange behaviour from Premiere. After I do an audio balance and export to AME when I go back into PP the timeline will playback with some random clips not playing back with correct audio level or effects.  This mainly seems to happen when using the enhance (AI) effect. Going back into the clip and forcing this effect to re-render by adjusting a parameter slightly solves the issue. Saving the program and exiting PP completely and relaunching solves the problem. I can only assume this is a database issue with the audio renders but it is strange that it only occurs after an export and the export does not exhibit the problems (even if I export again from the dodgy playback). I will try deleting the audio cache and see if the problem continues to occur but it has happened on a couple of projects now so I don't know if it is specific to the actual audio cache - the files are obviously still there as rel

Here is a side-by-side of my clean footage in the preview, export settings, and what the renderer is doing to the footage. It compresses it and adds odd noise/grain, and I don't know how to fix this. It looks fine in the preview, but it renders all grainy.