Questions

I have the 2025 version of the Adobe suite installed on an HP Victus machine with a 12th-generation Intel Core i7 processor, 32 GB of RAM, a GeForce RTX graphics card, and Windows 11 as the operating system. The graphics card drivers are up to date, and the cache memory dedicated to the Adobe suite is cleared.My problem is that Premiere and After Effects do not show any previews. I have the same versions installed on a Mac Mini with lower specs, and everything works fine on the Mac.How can I fix this issue on the Windows 11 machine?

I've discussed this with Adobe's tech support both on chat and phone. The preset keyboard shortcuts disappeared. I get a grey keyboard in the Keyboard Settings window. I've reinstalled the entire Adobe collection at least twice and the tech guys have done everything they could think of so far with library and preferences files, etc. I have no custom settings. It's pretty much stopped me in my tracks, I can't right click using the control key. Command Q doesn't work. Nothing. I'm using a Mac Studio M4 that's about a month old, 48GB ram. Thanks in advance. 

Problem: There is no way to transcribe a specific clip in a sequence, and select one block of transcript to create captions from that specific block of text.The CC button creates an entire sequence of captions, ignoring the in/out points set by the user. I have a 10-minute video, I only want captions for a specific 15 second clip. There is no way to isolate that 15 second clip to be transcribed and captioned. Steps to encounter the bug:1. Create in-out points on your timeline.2. Transcribe the entire sequence because Premiere will ignore your in-out points.3. Highlight a specific paragraph of transcribed text.4. Click "closed-captions" for that specific block of transcribed text, while you have your in-out points set.5. Create captions for the entire sequence because Premiere will ignore your in-out points.6. ???7. Pay $35 every month. Software: No 3rd party functions installed. Running the latest version of Premiere Pro 2024.Hardware: Windows 11, version 23H2, Asus Creator L

Hi there, I am sure way back in the day I was able to enable multi-cam and switch between Camera 1,2,3, etc. AND independently be able to switch between Audio Track 1, 2, 3, etc.).  It's very possible I'm crazy, but I am sure I was able to switch between audio just like video, but I only have [1] as the audio option. I know there are ways to get all audio tracks from the multi-cam sequence into the new sequence, but I can't keep them linked and so when there are multiple different interviews, getting out of sync is very easy.I'm going through the premierepro.net multi-cam page now, so I might figure it out.  But if you know what I'm talking about, I sure would appreciate some input.Thanks!

Hi all, After updating to Premiere Pro 25.2.1 (Build 2), I'm encountering the "Error code -1609629695" during export. The issue occurs specifically when using Lumetri Color adjustments and CUDA rendering.System Specs:Laptop: Alienware x17 R2OS: Windows 11 ProCPU: Intel Core i9-12900HK @ 2.50 GHzGPU: NVIDIA GeForce RTX 3080 Ti Laptop GPURAM: 64 GBDriver: NVIDIA Studio Driver 576.02What I've Tried:Switching from CUDA to OpenCL allows export without error.Cleared media cache – no effect.Updated NVIDIA drivers – already current.Narrowed it down to Lumetri Color:Applying a Log-to-Rec709 LUT in the "Creative" section works fine.Any manual adjustments (exposure, contrast, curves, etc.) trigger the error.No other effects applied.Same error occurs when exporting through Media Encoder.Tested with a very short clip, so it's not a system resource issue.Full Error Message: Error compiling movie.Accelerated Renderer ErrorUnable to produce frame.Writing with exporter: H.264Writing to file:

Hi all,  I have had this on and off for a long time now and figure I should ask the question. I can't work out if this is something I am doing wrong, but I regularly find that audio in my projects does not respond as I believe it should do to normalizing audio gain.  For example, I am currently working in a project and setting Normalise All Peaks on an individual audio clip to -6 - however, the audio meter when played back only hits -9. The waveform DOES change (it boosts quite significantly as the original audio in this instance was recorded quietly), but if I want it to hit -6 on the audio meter, I actually need to go to -3 on Normalise All Peaks. It's almost like everything is -3 behind what it should be - I can't explain it any other way.  There are no other audio effects applied e.g. volume, track audio etc. As far as I can tell, everything is at default.  I'm not the most technical when it comes to audio and have always fumbled my way

Severe memory leak caused by Auto Reframe in Premiere Pro 2025 (macOS)Hello Adobe team,I'm experiencing a critical memory leak when using Auto Reframe in Premiere Pro 2025 on macOS. The app consumes up to 95 GB of RAM (on a 16 GB system) and never releases memory, eventually freezing the entire system.I generated multiple process samples using Activity Monitor while Auto Reframe was running. All of them consistently show `AutoReframeCore::Tracking::TrackMotion` and `AutoReframeWorker` threads in infinite execution, with no signs of memory management or thread cleanup.This makes the feature unusable and causes system instability even after clean installations.I can provide all logs and sample files if needed.Thank you.

For some reason when im using Dip to Black, like i have done many times before, at the end of a clip or the start (not as a transition between clips) it goes from black ( the time line with no video playing) to transparent before fading into the video as the screen shots below demonstrate.This has never happened before and I don't believe ive changed any preferences either. It would be greatly appreciated if anyone could trouble shoot this. As a temporary fix ive used a black colour matt with a cross fade between clips but id much rather the dip to black effect to work normally.Many Thanks,Harvey      

Dear all Adobe Developer, Adobe Developer Support I am reaching out to express my interest in developing a plugin for Adobe Premiere Pro focused on creating graphic titles. However, I’ve encountered a challenge: there appears to be no specific API or functions provided in the Premiere Pro SDK that directly support the creation or manipulation of graphic titles. Could you please clarify if there are any existing APIs, SDK tools, or workarounds that would enable developers to build plugins for generating or customizing graphic titles within Premiere Pro? If such resources are not currently available, I’d like to suggest adding this functionality to the SDK, as it would greatly benefit developers looking to enhance title creation workflows. Thank you for your assistance. I look forward to your guidance or any relevant documentation you can provide. Best regards

Hello,I am using Premiere Pro version 25.2.3 (french version) In Lumetri creative Tab I cannot import a LUT via look / parcourir. I get one LUT from the list and cannot access a folder in my computer. See below a screenshot to show where "Parcourir" isIt was working fine in the previous version.RegardsJR

Hi! I hope you're all doing well. I've been experiencing this issue for the last 3 days. I haven't got the time to post in here because I was too busy editing and just had to adapt from the issue this Premiere Pro has until today. So what's been happening is that whenever I'm going to export my video and click the "Location" in the export settings, and then obviously we type in our desired file name to a specific folder and then click save. Going back to PR, it didn't register the changes I made.  Instead of being saved as "Video output 1" to "This PC/Users/Videos", it goes "05.20" as the file name and gets saved to a different location. Adobe hasn't released any updates yet or fix to get this, you know, FIXED, because this little issue delays my delivery even just a little bit and I personally don't like that as a working video editor, I want to be on time in turn arounds. 

HiWhen I try to export my premiere video it goes like this. Also, a few days ago when this hasn't happened yet, I opened the video I export in quicktime player  and it says "This file contains some media which isn’t compatible with QuickTime Player."I've cleared the cache of my chrome but it won't help. I searched online it seems no one had similar issues. Can anyone help me? It's urgent!Thank you.

Upgraded to 25.2. Testing out "generative extend tool." When extend the clip, it won't let me and includes this popup that says "You're country doesn't support this purchase." But i'm in the U.S.....    

To re-link footage files in After Effects, you only have to re-link the first one and then AE sees all the other in the folder.  How can I do this in Premiere? I have a hundred files, too many for one at a time. Thanks!

When trying to export a 10 min sequence, 4k video, about 10-20 small clips with warp stabilizer effect applied. The export fails to encode / export fails. Im exporting at a bitrate of about 15, stabilizing the videos only about 1-3% smoothness. It seems I can export successfully if I remove the warp stabilization, or break the sequence down into 1-2 minute segments but thats not convenient. My Project has also been freezing and crashing as well. I tried re-exporting the individual source files at a lower bit rate. Issue persisted. Files are not corrupted.  Please help The issue happens both on my m1 pro macbook pro and also my Nvidia RTX3080 with i9 processor  Here is an example of one of the error messages (File paths have been modified for privacy)- Source File: /var/folders/dt/xrpxwvc170v7f0db7tdf68nsqbq2vq/T/GFX_5.20_Lex_1.prproj- Output File: /Users/user/Movies/0083_GlFx/Exports/export1.mp4- Preset Used:- Video: 1440x2560 (1.0), 29.97 fps, Progressive

Buonasera a tutti,riscontro un bug nell'ultima versione di Premiere.Io ho una clip con un dialogo in lingua italiana (una tesi di laurea).Dato che tutto il dialogo è stato registrato in una stanza e c'è un forte rimbombo della voce,ho pensato di usare la funzione "Ottimizza Discorso" che usa l'intelligenza artificiale per migliorare i dialoghi.Nonostante il dialogo sia di una sola persona presente nel video, l'audio risultante dopo l'elaborazione è un mix fra inglese e italiano e se pongo il filtro al massimo (livello 10.0) tutto il dialogo risulta in inglese.Com'è possibile??Se l'audio originale è in italiano, come è possibile che venga trasformato in inglese tentando di migliorarlo?Come posso fare per averlo pulito ma in italiano?Grazie

When using masks in Premiere Pro and creating paths while deforming shapes, I often find myself accidentally adding anchor points or unintentionally rotating the shape. In contrast, After Effects allows you to lock the number of vertices and resize shapes without accidentally modifying the path, which is a big advantage. However, After Effects doesn’t support frame-by-frame navigation with the mouse wheel, which can be quite inconvenient. Even when assigning a shortcut for moving forward one frame, there's a noticeable delay, which slows down the workflow.Is anyone else experiencing similar frustrations when working in Premiere Pro? If anyone knows a solution or workaround, I’d really appreciate your insights. I truly hope this concern reaches the Adobe development team.

I recently accidentally created a sequence with mono audio and ran into an interesting issue when trying to change the tracks back to stereo. I right clicked on my sequence and selected 'Modify > Audio Channels' and changed the sequence back to Stereo. What this doen't do is change the existing audio tracks in your sequence from mono to stereo. So, I right clicked and selected 'Add track' in the audio part of the timeline.Interestingly, this created another mono audio track... I was researching for a while on how to change the track itself from mono to stereo but couldn't find any way to do so. In the end I discovered that the way to add a stereo track is to right click and select 'Add tracks..' (as opposed to just Add Track). Then you can select the 'Standard' audio track (this should be called Stereo.. unsure why it isn't as the rest are labelled Mono, 5.1, Adaptive etc). My question is, how do you change the track type in an already existing track?

Exporting media of seemingly any kind (even when sending it to media encoder) never finishes exporting. It always gets stuck on 99% or 100% (Always!) and makes my computer overheat. I'm using the most up to date version 25.2.3 (build 4) on MacOS sequoia 15.5 (2019 21.5 inch iMac). The weird thing is, when i check my finder window, the exported media file is usually there and plays fine most of the time, but in app i have to click cancel on the export pop up window, otherwise it stays like that forever and overheats my computer. Are there any workarounds for this? It's doing my head in. Not sure why this is still an issue; update after update...

hi guys 🙂   am fairly new to using premier pro and i am using key frames to move the position of a clip from the centre, to the far right and then to the far left in line with an animation over the top.    The effect control does exactly what i want when going to the right and then when i insert the next key frame for the clip to move to the extreme left it doesn't budge. I can't figure out where i am going wrong because the clips coordinate positions are changing in time with the key frame values.    I've added images that hopefully will show this problem   any help would be massively appreciated 🙂    thanks very much. Alfie    [Question moved to the correct forum]

Exporting a 35-minute video into an audio format stretches it by two seconds. This is a big issue for me because, for the last 12 years, I've run a workflow of:> Arrange audio and video in a sequence> Export audio as AIFF, edit in Audition> Reimport edited audio back into PremiereI've never seen this issue before. Screenshot shows my current export settings and the resulting time issues. Can anyone help? I'm running Premiere 25.2.3, rolling back would cause serious issues since I've done a ton of work in the last several days in this version.

Why do I get so many, apparently, unreltaed files?It appears to trigger a hit if any of the 3 numbers in the search field are found. Is there any way to constrain this result to on trigger on an exact match? I don't see any prompt to narrow the search options 

I’ve downloaded the latest versions of both After Effects and Premiere Pro, but the drag-and-drop function still doesn’t work. When I try to drop a comp from After Effects into Premiere, nothing happens. Is anyone else experiencing this? Any solutions or workarounds? Thanks!

The audio playback quality in Premiere Pro 2025 seems poor compared to previous versions of Premiere. Can you explain why this might be happening? It is within the software during playback - I don't really notice it once it's exported. The audio in 2025 sounds way more compressed, with less dynamic range across frequencies - the bass is almost nonexistent.  I am in Version 25.0.0 (Build 61)I am comparing against 24.6.3 (Build 4) Any ideas of automatic settings that Premiere 2025 might be applying to make the audio sound so poor in quality?

Hi, I’ve been using Premiere Pro 2025 (v25.1) and Media Encoder (v25.2) on my M2 Max Mac, and everything was working perfectly until a few days ago. Suddenly, AME began “verifying” again when I launched it, as if it reinstalled or updated. Since then, my render speeds have dropped dramatically (like one frame every 2 minutes, mind you im only doing multicam edits so I've never used any heavy processing/effects), and I noticed my system barely uses any CPU or GPU during export (Activity Monitor shows ~88% idle). The renderer is set to Mercury Playback Engine GPU Acceleration (Metal), but the dropdown is greyed out. Another odd behavior: Premiere now only creates one audio preview when rendering, instead of generating a separate preview for each clip like it used to. I also noticed that my usual /var/folders/... temp cache files for Adobe are no longer populating — and my media cache seems to have moved entirely to a v24 folder, even though I'm using v25. I'm concerned something broke du