Questions

We currently have a template with specific heading types and fonts/sizes saved. However, each time we add a bullet note, the font changes to a different size and font. How to I customize the template so the bullets remain in the chosen font/size we have everything else set to?

Join Matt Sullivan ( Tech Comm Tools​) and me for two sessions about the new Adobe RoboHelp 2019:Thursday, May 16, 2019: Quick StartFriday, May 17, 2019: Advanced TechniquesGet familiar with this next generation of RoboHelp in two packed sessions.Get all the details and register for free here.

HI,Iam using  Robohelp 9 version , when we search the "text" in webhelp output in IE 11 and it shows the results and when we click the results on the left side it displays the content, after clicking the content in left side and and the result is displayed on the right side , but in the TOC it does not show where actually the content is located and navigation tree in the left side is not expanding.Please help on this issue

Is there a way to resize tables in RoboHelp 2019? There are arrows that appear around the table borders, but not working for resize.

Hi,I'm wondering if anyone has encountered this, or have a solution to fix this problem.Steps:1. After generating the CHM help file, open it. Right click in any topic and select Properties.2. The Properties window is displayed, but there is nothing inside except the "General" tab, which is empty.3. Click OK or Cancel or X.4. The whole Help File hangs (not responding).I'm using Robohelp 2015.

Hello,I'm creating an online help by importing a Word document in Arabic (Right to Left language) on Robohelp 2019. I couldn't change the indentation or move the text to justify the indentation. Once I try to move the text manually it appears as follows on Preview mode.Edit ModePreview ModeHow  can I change the indentation?

Hello,We have many in the product and currently handled in a normal help section. However, this tends to get buried in the help. Is there any cool tip or feature in RH 2017 that allows us to present a big list of abbreviations?............-Tejas

Hi,I imported a word document into Robohelp 2017.The docx contains tab stops. These are interpreted by Robohelp as follows:<span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">Defaultwert</span><span      style="font-size: 10.0pt; line-height: 115%;">                                    </span> <span      style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;">nicht aktiv</span></p><p style="line-height: 1.0pt;"> </p><p><span style="font-size: 9.0pt; line-height: 115%; font-family: Arial, sans-serif;

I have been a solo tech writer for some time using Robohelp 2017.  We are now bringing on a new writer who will be required to access and work on the same Help file at the same time as myself.  How can this best be done?

I am trying to capture the strings of text that my users are searching for, as well as the results that are returned to them (or at least the number of results). Is there a way to access robohelp's search's code so that I can modify it? this would just require me to use a few lines of javascript, but I cannot find where RoboHelp's search logic occurs. In similar threads people have recommended inserting Google Analytics code to master pages, or replacing RoboHelp's search with an external product called Zoom Search. But I'd prefer not to do either of those. Does anyone have experience with this?

I have a new Windows10 computer, and I'm using RoboHelp 10.The icons on the workspace are tiny.  I can change the display settings in Windows 10 - "display" - "scale and layout" to adjust the icons slightly.  Even when I used the "advanced scaling settings" and went up to 250%, the icons in RoboHelp remain relatively small compared to other programs.  The text within the editing and "User Defined Variables" panes continue to increase as I increase scale, but text and icons in the rest of the workspace do not.Is there a maximum resolution for RoboHelp icons, or is there another way to make them more visible?

We are experimenting with upgrading our current RH projects to 2019.  They have scripts in the body of the topic, and it seems that, unless you move them to the footer (one by one, for hundreds), they are wiped out when you do the upgrade.  Is there any way we can avoid this?  We use FAR HTML, so if anyone knows a way to use that to move them, that would help too.Thanks for any help....Marion

TCS 5 User (Frame 12/RoboHelp 11)I have a FrameMaker source book linked to a RoboHelp project with a named paragraph style, "Note." In FM Paragraph Designer, "Note" specifies a line (or border) above and below the paragraph (via field names "Frame Above Pgf"/"Below Pgf").  These frames/borders are defined as graphics in the FM reference page for the book.In the past, when I've synched the files from FM to RH, the above/below paragraph border for this Note style did not get converted at all in RH, meaning in RH, Note text is not bordered with a line above or below, which is fine.  TCS manual specifically states that graphics that are not inside anchored frames do not get imported, and these borders are inside graphic frames, not anchored frames. However, I recently edited the FM files and synched them to RH, and suddenly the above/below borders now appear in the RH file.  I don't know why, as I have not updated my software.  The problem is, they are not aligned prope

I am using RoboHelp 2019 version 2019.0.5. I am outputting to Responsive HTML5.Is it possible to create tool tips in RoboHelp and then have a link in the tool tip that the user can click to proceed to a regular topic?

Robohelp version : 2017 13.0.2.334Windows 7Webhelp  outputGood morning, everyone,I am working on a project that allows me to automatically generate online help using the command line.The Master Project contains children's projects that are compiled one after the other. The master project, once compiled, does not contain an index.htm file but a project_maitre.htm file.If I compile this same project using the robohelp interface, the master project contains an index.htm file.I would like to understand why the project compiled using the command line does not generate the same files and especially if a project placed on servers can be read without index.htm file.thank you very much .Etien

When will command line capabilities be available in the Rh 2019 'Release'?  It is available in 'Classic', but I have been waiting to use Release until command line support for builds is implemented, as that is how my organization builds and deploys Rh content.  Update 5 came out a short while ago and still nothing...  maybe I am missing something.Thanks in advance,David

Hi Team,I am unable to view the previous and next buttons in the headers of my HTML5 Indigo Layout output generated from Robohelp 2017. Also, i have checked the layout.Peter Grainge​RoboHelp HTML5 Layouts​ Regards,Richa Arora

I am using Robohelp 2019.0.5. RH2017 allows you to easily copy portions of one TOC into another to manage TOC sets. I cannot find how to accomplish this in RH2019. Is this feature just missing or am I just not seeing it? If I have an Admin TOC and a User TOC that share most of their content, I want to be able to either duplicate the larger TOC and then delete the unneeded topics or I want to be able to copy "books" or "pages" from one and paste them in the other. I make topics "books" and subtopics (headings in the topic) "pages" in the topic's book in the TOC.It appears that the only way to get "Books" to self-populate with subtopics is to use Auto-Create TOC to populate the TOC and click "Create TOC pages for bookmarks."  When I do this, I get all the topics that are in "Contents" and the subtopics all have the generic bookmark1, bookmark2, bookmark3, etc. names of the bookmarks. I then have to edit each “page” title so that it matches the subtopic or headings title instead of

Hello,I am currently using Robohelp 2019, and i am facing problems with the output as it is very slow to open a topic which can be a problem for the reader.I noticed that when generating the output (responsive HTML5), even with a certain TOC and certain tags the output file keeps generating all the topics in the project which i assume can be the source of how slow the display of the output is .How can i fix it ? Thank you,

When trying to connect to a library in my Sharepoint online site, I am asked to authenticate, but then I get this.Please help. How do I "verify connector installation (and configuration)"?

I'm doing some further testing with taking a Flare project and converting it to RoboHelp. I used John Daigle's converter program, and it seems to work pretty well. At first, the project converted to the classic format, but the converted project had this weird trait where the Flare project's heading styles carried over to RoboHelp, but I couldn't change the font. (The Flare project's font style didn't carry over to RoboHelp, even though it's a supported font - Tahoma.)I upgraded the project to 2019 to see if that would fix the issue. The upgrade did fix the font selection problem, but now none of the heading styles are in it.Is anyone else experiencing this? Does anyone have any solutions or ideas to try out?

I want auto-numbering of toc in Web Help in such a way that even though a page starts with Heading 3, but numbering must follow that of Heading 2 defined in the parent book.For example if a book has Heading 2 as 6.2 Long Island, and a child page must be auto-numbered as 6.2.1.Is there any CSS?

I inherited a few projects, copied all project files over to my machine exactly as they existed on the previous writer's machine, but when I go to generate the output, the main content window is blank, and when clicking a link from the TOC on the left, the content flashes briefly, but then the screen returns to just the frame with no content where it should be. Attaching screenshot. As a note, one of the 3 projects I inherited generates fine, while the other two do not. We've investigated everything that has occurred to us that might impact this, but when the previous writer generates the output with the project files I send her, it generates fine. Help! Projects were created in Robohelp 2015, which I am also running.

Hi all,I've recently upgraded my RoboHelp software from RH9 to RH2015. I successfully upgraded an existing RH project to RH2015. I was able to print a .chm file. But when i tried to print an xml output, i got this report:Has anyone encountered this before? Appreciate your advice. thanks.

Hi,At work, I have to use RoboHelp 2017 for our procedures. I used to have them in Word. Now, they are rewritten in RoboHelp so that our users can access them easily. Font that I use is Arial Narrow 14pt.I will use bulleted lists.I created new character and paragraph styles.I will insert Drop down text boxes. For those who don't care about the presentation and the reading flow of a procedure, this version of RoboHelp is just fine.For those who do care, RoboHelp is the WORST SOFTWARE EVER CREATED.For example, like I said, I created Styles to format the text and paragraphs. All my styles were at the bottom of the style bar. I always had to scroll down to get to them. Because there is a RENAME option when you right click a style, I renamed all my styles - that were already used in all my RoboHelp documents) - by adding 1_ at the beginning of the names. NOW, ALL MY DOCUMENTS HAVE LOST THERE TEXT FORMATS. ALL OF THEM. Even if I reselect the paragraphs or the text and reapply the styles, THE