Questions

I have a web design client, a dentist who is requesting a PDF form which he intends to use as a waiver for his patients to sign, before undergoing dental procedures. The intended workflow for the document would be: Doctor explains to the patient the procedure that will be performed on them.Doctor hands a tablet with a blank copy of the form to the patient, which they have to fill out with their name, date and e-mail, then write their initials on each of the ten clauses, finally proceeding to sign and clicking on a button to submit the form.A copy gets sent to the patient, and another copy gets sent to the clinic for their records. Is a field where they could add their signature using their finger or tablet pen possible? Or would they need to sign by typing in their name once again? Considering that the doctor wouldn't send the form to the patient over email, but would instead provide a blank copy preloaded in a tablet, what would be the ideal method to store the for

Hello,I need help diagnosing an apparently unfinished Acrobat update on Windows.I am trying to install another application, VirtualBox, but my installation procedure stopped after detecting an apparently active Windows Installer transaction. I would like to establish whether Acrobat is still updating, waiting for user interaction, or encountering a recovery problem.A read-only diagnostic collected on 13 October 2026 showed: Installed product: Adobe Acrobat (64-bit). Registered version: 26.002.21931. Windows Installer service: Running, with CanStop=False. Both AdobeARM.exe and msiexec.exe processes were present. The MSI InProgress registry key was absent. Windows Application events recorded this sequence: An Acrobat transaction started at approximately 16:49:26. At 16:49:43, Acrobat reported “Configuration failed”, with reconfiguration status 1602, followed by a transaction-end event. At 16:49:51, another transaction for the same Acrobat product started, with AdobeARM.exe as

Hello everyone,I'm facing an issue with Adobe Acrobat on my MacBook and I'm hoping to find a solution here.Initially, Acrobat started freezing and became unresponsive. I decided to perform a clean installation, but now the application won't launch at all. When I click the Acrobat icon, it appears in the Dock with a dot underneath , but the main application window never opens. I can only close the process by using Force Quit.MacBook Model: Macbook pro 14" M2Max 32gbAcrobat Version: 25.1 What I Have Already Tried:Force quitting the application and restarting the Mac.A complete uninstallation using  AdobeAcrobatCleanerTool.Restarting the Mac after the uninstallation.Reinstalling the latest version downloaded directly from the Adobe website.Checking the Activity Monitor for any stuck "Acrobat" or "Adobe" processes. Unfortunately, none of these steps have solved the problem. The application is still stuck in the Dock and refuses to open.Does anyone have any fur

Bonjour, je viens de changer d'ordinateur et j'ai du réinstaller tous les logiciels de la suite Adobe.tous mes logiciels sont bien en Français, c'est d'ailleurs la langue par défaut dans Créative Cloud. mais impossible de passer le logicier Acrobat en Français, il ne me propose pas la langue dans la partie "Language", même en selection "langue d'installation", il s'obstine à rester en anglais. je ne sais plus quoi faire ! merci pour votre aide !

nueva experiencia de Acrobat), debes habilitarla desde el menú de la aplicación. 

 I have 25 credits from my Acrobat account, yet Firefly says I must purchase more????! In the upper right hand corner on firefly it shows my credits and that I am logged in. Looks like your AI needs more work.

Draw free-form bottom is not working What should I do? 

אני רוצה להשלים טופס בעברית ויוצא הפוך 

I have Adobe Acrobat Pro - I highlighted a PDF document using the drawing tool.  I would create a rectangle around the language I wanted to highlight, and a tool bar would appear above that had the change color tool and I selected fill, color, and used the opacity meter.  My question is - when I went to highlight another section, the change color tool disappeared.  I eventually decided to just close Drawing Tool and then re-open it again and the change color tool was there again.  I was wondering if there was easier way to do this vs opening / closing the drawing app over and over again.  Thank you

I am an editor and make suggestions by using the commenting features. I often use special symbols in my suggestions (en- and em-dashes, accented alpha characters, etc.), so alt codes are crucial to my  workflow. After the new Acrobat update, alt codes no longer work in my comments. I have turned num lock off and on, restarted the program, and restarted my system, to no avail. My alt codes still work for all other programs on my device; the issue seems to be only with Acrobat. I’ve recently had to reinstall the program after the update for a different reason (constant crashing any time I tried to scroll down a page).

How  can we rotate objects annotations and text fields in acrobat. For reference lets you select an annotation and drag a rotation handle directly on the object.

Hi, I’m having a problem with the highlight function on my tablet. When in landscape mode, the toolbar appears vertically on the left side, and when I want to change the highlight color, it doesn't show me the color options—only the one currently displayed. 

I just want to know how to change my login name when I add Comment "balloons."

My highlighter tool in Acrobat Pro DC stopped working! Can anyone help me? I press the highlighter icon on top of my screen, highlight my text, and then nothing happens. If I click the area that I tried to highlight this blue box/border shows up - but nothing is highlighted. First screenshot is my text as I'm highlighting it - Second screenshot is after I "highlighted" it, but nothing happenedThird screenshot is when I click on the area that I had "highlighted", this annoying blue box appears. Please help!

From the toolbar, I select Text Callout.  I can left-click once and place the arrow, typical procedure is to click once more to place the text box.  The subsequent click no longer functions.  The text box floats forever.  I have to hit escape to cancel it.  I cannot use the Text Callout. None of the other tools in the same category as Text Callout function either.  I have “Repaired Installation”, checked for updates, and uninstalled and reinstalled to no effect.  Multiple error messages have been sent to Adobe.  This is utterly unacceptable. I am using Adobe Acrobat Individual on $14.99/month plan.  

Adobe still has this probelm in 2025 

We recently upgraded to Adobe Acrobat Standard XI.Our users take system generated PDFs and customize them by adding additional text and images. They generally always use specific font formatting options when adding their text.Unfortunately, we haven't been able to figure out a way to set the default font formatting options when using the "Add Text" Content Editing Tool. You are always stuck with the Minion Pro font at 12 point.Therefore, each time the user adds new text, they must select the text that they just added, and then change the font formatting options from within the Content Editing tools pane. It would be really useful to be able to set the default font formatting options once and all new text added would use those settings.

When using any of the Acrobat shape drawing tools (line, arrow, rectangle, oval, etc.), Acrobat places the first “vertex” of the selected shape on the canvas where clicked (as it should).  Then, when moving the mouse to the desired location of the second vertex, the shape resizes visually to preview what it will look like once the second vertex is placed (as it should).  But then, when clicking to place the second vertex, Acrobat behaves as if the mouse actually never gets clicked, and the shape never actually gets placed, and it continues to resize when the mouse is subsequently moved to a different location on the canvas. The above problem doesn’t exist when protected mode is disabled.  Nor does the problem exist immediately after using the AcroCleaner tool and reinstalling Acrobat, though after the first shape is successfully placed, the problem returns for subsequent operations.

The highlighter tool switches to a text selection I-beam when it thinks there is OCR'd text. I've tried to get rid of the OCR text ghost via "Protect PDF" and hiding/removing data and that is totally ineffective. Also, saving as with both optimized and reduced size does not make a difference.

Adobe Acrobat, all line drawing functions, I can start a line, etc., but cant get the app to stop the function. I have to force quit the application. I am updated to the latest version, and I have used the repair function

I'm using a standalone Adobe Standard 2020, upgrading from an Adobe Standard 9.  Under "9", I used to be able to alter font and size of text in a textbox by going into the "properties" of the text box, but under "2020" the "properties" menu is limited to "delete".  So, I then go to "edit .pdf" and then highlight the text in the textbox I created within an existing .pdf file, but the sidebar (on the right of the screen in the app) is grayed out and won't let me change text or text size.  I have tried all kinds of ways, and the only thing I came up with is to (yes, believe it or not!) create a Microsoft Word file, type in what I want, pick the text size, then copy and paste that into the text box.  There must be a better way, and I would very much appreciate it if someone could provide instructions on "how do I change font and text size withing a textbox".  Thanks.

No one can make comments in the pdf reviews because Adobe releases the pdfs as a restricted file.  I  disabled Enhanced Security in preferences and Secruity Method is set to "No security" in Document properties.  When I look at the document restrictions summary, commenting is allowed but when reviewers open the pdf review, the commenting tools are unavailable.  How can I get around this issue? 

When I use the line tool to draw a line. I click on the initial point and then click the intended end point to complete the line. Too many times when I click on the initial point and then click on the desired end point, I cannot complete the line. The line follows my cursor but won’t complete creating the line. The only way to get out the malfunctioning line tool (or this file) is to force quit (task manager) to close the file (I cannot do anything else to the file).It happens randomly. VERY FRUSTRATING!Any ideas? Thank you in advance for any help!

 A constant issue at my workplace is that many PDF documents need to be signed by more than one party.  We are always jumping through hoops printing and signing in ink and re-scanning.  It would be nice if there was a simple yes/no selection when signing to choose if the document should become read-only after signing, or remain unprotected to allow other signatures.