Questions

Hello!This morning, I run the third party updates sync from Config Manager console and noticed that there was an update to security certificate for Adobe Reader DC catalog (thumbprint: BF7153FEEFC282B9F1D11CEC997EC01AD76F6693).  However, Adobe Acrobat catalog is still using the old certificate ( thumbprint: 96b7b1ef175bba4bde33a05402134289b28b5bcb expiring today Nov. 4th. 2025).Please let me know when do you expect that cert to be updated.I appreciate your assitance very much. Andre

In every other program it works fine but in Acrobat, selecting text and then using cmd+c to copy doesn't work. I found a solution on here for Windows that said to - first hold ctrl - then hold c - then release c - then release ctrl and then it would work again, but it only does sometimes. It's very efficient to each time have to right click and select the "copy/text". This issue started appearing after an update a while ago but I'm only posting now as I've honestly just been avoiding using Acrobat.Surely there's a solution to this? Thanks!

Hi everyone, We’re currently trying to understand the expected behavior of the Adobe integration within SharePoint and are facing several inconsistencies. We have SharePoint Online and several users with Adobe Acrobat Standard/Pro licenses. Our goal is to use Adobe for signing and requesting signatures directly from SharePoint. We have configured the Syntex pay-as-you-go solution and added Adobe as the signature provider. Issues Observed1. Signature request flowWhen most users attempt to request a signature, after logging in to Adobe (which is frustrating since SSO isn’t automatically invoked and credentials must be entered manually each time, even without correct password, just to invoke the SSO manually), they are redirected to the Adobe home page instead of the document signing screen.This behavior seems random, on some browsers or computers it works, on others it doesn’t.Example: on my Mac, it works in Safari but not in Chrome.We’ve tested on Windows as wel

mulitple users affectedclicking on "Add Initials" does nothing- screen goes blackhave tried NEW and OLD Acrobat VIEWhave tried 32-bit and 64-bit- same result using:Windows 11 24H2Adobe Acrobat Pro DC 25.001.20844 

Please tell me how to create a shortcut key.

Acrobat verschluckt folgende Buchstaben bei mazedonischen Kommentaren und zeigt sie einfach nicht an: ѝ und њ

Just recently two PCs no longer fully load page thumbnails when in Organize Pages. Typically, this view would be used to quickly correct page orientation. If I double click an image in Organize Pages, the image loads successfully. If I scroll through the images, they load quickly with no lag. Any ideas why the thumbnails won't load in Organize Pages? The file is about 300MB and I give it a few minutes to 'fully load' despite it immediately opening. I checked for common issues and reinstalled Acrobat on both workstations.See image for reference issue. PC Specs:i9-13900128GB RamNVIDIA RTX A4500 20GB 

Hello,  I am having issues on my Mac getting Acrobat Pro. I have a Pro licence but only the standard will load. I logged out of Cloud and all apps. I tried going to Library/Applications Support/Adobe and made back ups of SLStore and SLCache and deleted.Restarted the mac. But still same issue. When I launch Adobe Acrobat and say "about adobe acrobat" there is no Licence listed at all.On other users in the same ORG undert the same admin consol I can see that they are listed. Any help appricated. Thank you

I am using Adobe Acrobat (version 2025.001.20918) on MacOS Tahoe (26.1) and it crashes whenever I go to Prepare a Form, and then control-click on an element in the form and click Properties. It crashes on older installations as well as brand new installations. I have attached a PDF that causes the crash every time. It is from this older post: https://community.adobe.com/t5/acrobat-discussions/some-documents-crash-acrobat-pro-x/m-p/11539122 

I recently updated to Tahoe 26.1 on my Macbook pro and now everytime I double click an editable field to update it crashs (quits). Tried multiple files and also reinstalling Acrobat etc... but no luck. It ppears to be an issue with the Tahoe 26.1 update? Does anyone have solutions.

I’m running Adobe Acrobat Pro – Continuous Release Version 2025.001.20844 (Enterprise) and running into a consistent accessibility issue with tables. Even with the Tags panel showing the TH tags correclty, the Table Editor view does reflect this update. In other words:The Tags panel shows the correct structure (<Table> → <TR> → <TH>).But the left-hand Table Editor overlay still labels the cells as 2 large “TH” instead of the 9 or so "TH" it should be displayedHeader cells are not visually recognized in the table structure map.The structure map will not refresh. I have tried:Retagging the documentEditing TH/TD types directly in Table Cell PropertiesUsing the Reading Order toolClosing/reopening AcrobatRe-exporting from WordDrawing new tables in World I tried to delete the entire <Table> tag and force Acrobat to recreate the table via Reading Order → Table but I was getting errors and failure messages when trying to d o this. The older “Reanalyz

There was an update today that I am assuming caused this error. I have started recieving "an internal error occured" and I cannot open any existing PDF's on my computer. I have uninstalled & reinstalled Adobe pro multiple times and then I did the same with Creatiev Cloud including using their remover tool. I checked the security tools as recommended in multiple articles and they are all set to full control. I now cannot even open the program as an admin. It was previously only opening to blank pages (no tools or info available) but now it just won't open. I need customer service assistance or some tech help as I use this all day for my job.  TIA

Hi,I have a Validate button on a form that has an IF statement that says, if the required fields have nothing in them, show a message that says to complete the required fields, and it also highlights them using the "showRequired" function.If the required fields are already filled in, then it shows a message that says all required fields have been filled in.The showRequired function is being called at the end of the IF statement, which makes the fields get highlighted whether they have all been filled in, or not.I was just wondering if it is possible to put the showRequired function into the First Half of my IF statement, so that it would highlight them if they have NOT been filled in.And, then, the code after the "ELSE" would just show the message that everything has been filled in, and it would not highlight the fields.I have tried to do this, but I keep getting syntax errors and I have tried just about every way of re-doing it.  Not having any luck.I even tried turning the IF St

Adobe Acrobat is always creating a folder called "Documents" (in english) after installing or updating it.The problem is that i´m from Spain, and my computer is using spanish language , so if i go to my folders i have "Documentos" folder and "Documents" created by adobe during the install or update process.The same folder with different languages. Acrobat installation shouldn´t create the "documents" folder.Thanks

Hi gurus, I came across the situation where I want to select multiple value from list box and display those selected values to Text field.For eg: Lets say we have 2 fields. one is  list box. another is Text field. My  List box contains RedBlueGreenYellowBlackIf user selects Red, Blue and Yellow. Then I want to display these 3 values on the Text field simultaneously.Now, I have seen the code where  var v = this.getField("ListBox1"); but the issue is I dont have this functionality(this.getField) in my adobe livecycle designer.Attached ss of not having functionality. so can you pls provide js or any solution through which I can resolve this.   

I have been using Acrobat for something like 20 years now, and it's the worse it's ever been.  I can barely use it for two minutes before it completely hangs up. The application is not responding to anything, no matter what I do, and I have to shut it down via the Task Manager. I tried a fresh install, the cleaner tool, and everything else I can think of. Nothing works. I'm just about to give up on the tool I've used for my work for a long period of time and that I have stood up for for many years and defended it as the "Industry Standard". I think I know my way around it, and if I can't get it to do the most basic tasks (like open a PDF for more than 2 minutes), how can you expect anyone else to be able to?   Adobe, you've managed to make me hate your applications. I'm just about to uninstall it for good, or at least until you get your act together. Maybe spend 0.001% of the time and resources you spend on the "AI Assistant" to make the core functionality of your software ac

Hi community, I am, after much trial and error, approaching the finish line on a webform for my organization. I used the Adobe Sign webform included with Acrobat Pro, so I don't have access to the advanced Adobe Sign enterprise features. In the webform calculcated field, I am returning a summary of earlier time entries as a weekly schedule. I have provided a sample of the syntax below:"Monday: " + (if(and([Parent or Guardian 2 - Monday Shift Start] != "", [Parent or Guardian 2 - Monday Shift End] != ""), [Parent or Guardian 2 - Monday Shift Start] + " - " + [Parent or Guardian 2 - Monday Shift End], "OFF")) + "\n" +"Tuesday: " ............ "\n" +"Friday: " + (if(and([Parent or Guardian 2 - Friday Shift Start] != "", [Parent or Guardian 2 - Friday Shift End] != ""), [Parent or Guardian 2 - Friday Shift Start] + " - " + [Parent or Guardian 2 - Friday Shift End], "OFF"))When I embed the webform and run some sample data in the fields above, the calculated field returns:Monday: 13:00 -

Acrobat Pro cannot convert this page: https://community.adobe.com/t5/acrobat-discussions/how-can-you-limit-the-number-of-selections-in-a-list-box/td-p/15387208   It lags for about two minutes before displaying this message, and creating a PDF that looks like nothing and is incomplete (attached). Is this really normal?   The problem is the same on Mac and Windows. Acrobat Pro version 2025.001.20531  

I have read only access to a bank account to do P&Ls. The memo part of the statement, which is critical to my work, is hidden. How can I unhide this text? I have tried exporting, but that doesn't work. I am using a Mac.

I'm trying create form for screen hire, but limiting the quantity of screens that can be hired to 2.We have 43" screens, 55" screens and 65" screens, so 3 options.I have all ready setup checkboxes for each screen size and sourced a javascript the only allows for up to 2 screen sizes to be selected with the remaining screen size checkbox the become read only. For the quantity of each screen I will be using radio buttons, where you can select either 1 or 2.So the script I need help with is as follows:If the client selects only a 43" screen, they can select either the "1" or "2" radio button related to 43" screen.If the client selects a 43" screen and the 55" screen, they can only select  the "1"  radio button related to 43" and 55" screens and can not select "1" or "2" for the remaining 65" screen ( i'm now think it may help have additional radio button for each screen type set as default set as "0")I will need this to work for any combition of up to 2 screens.If it helps

HiWhenever I click on a bookmark, such as a chapter heading or section heading, the font size defaults to a size much smaller than the actual document font size. I tried changing it (per some instructions I saw on the web) in Preferences > Page Display > Default Layout and Zoom and then deselecting the checked boxes in Accessibility > Override Page Display but that doesn't work. Any help would be greatly appreciated. Thanks a lot in advance 🙂

We have users on our network with issues regarding Acrobat Pro. Whenever they try and redact on a PDF document, the first two pages will usually be clean or correctly redacted, but once the users redact on more than two, they see multiple redactions from other pages or earlier pages. It has been a know issue that we have not been able to resolve yet. -Users are on a active subscription-Not sure if the program being 32-bit matters-No other known issues within the document editor known-All users who redact have this problem, not just one user.   

When I try to delete pages in Adobe Acrobat Pro DC I recieve an error message 'One or more pages are in use and could not be deleted'.No other pages or files are open. I have deleted and resinstalled adobe. I have changed every setting that other discussions have talked about. Nothing fixes this. I need to be able to delete multiple pages and often, its a vital part of my job. My boss moved me to a completely new computer and the problem is still there. It is only for my adobe. All we can think of is its my adobe account/login that has the glitch. If we cannot resolve this my boss is going to move us to another PDF application. (We have 30 employees)

This is an issue I am encountering on multiple computers with several different PDF files.  When performing the recognize text function, or optical character recognition, Adobe Acrobat recognizes text on an entire PDF of a textbook and then freezes on the last page.  Windows does not report the program as "not responding" and Acrobat does not report an error either.  However, it does become very difficult to switch to the Acrobat window.  Also, CPU usage does not spike to 100% (I checked individual threads as well, no individual thread is being utilized near 100% when this is happening).The program simply sits on what appears to be the last step of the text recognition until I give up on it and end the task in task manager.The whole process typically takes about 20 minutes.  20 minutes of text recognition, then sitting on last page for an indefinite amount of time.With numerous files I have attempted to remedy the problem by printing to PDF, saving it, and repe

New issue. This happens on two different Windows 11 computers running the latest version of Acrobat.Open a PDF created from a scanned document.If using the old interface, tight-click the document and select "Edit a PDF"Select "Edit using Photoshop" (or its equivalent in the new interface). Acrobat displays an error message: "Adobe Acrobat cannot start the image editing application you’ve specified. Verify the image editing application location on the Content Editing panel in Preferences." The path in Preferences is correct. The image DOES automatically open in Photoshop, but changes to the image from Photoshop are not loaded into Acrobat. This same behavior happens if I try to edit the image in Paint.