Questions

In Adobe Acrobat, when I am using the Draw tool with my Wacom tablet, there is a distinct delay before the beginning of the stroke is registered. I first noticed this issue a few years ago, and haven't been able to find a good solution in all that time. Here are the conditions under which I have and have not seen this problem:Delay: using Wacom tablet to draw in AcrobatOn my home computer (Windows 10 with a GTX 1060 6GB graphics card)On my former work computer (Windows 8, then Windows 10)Note: Unlike on my home computer, where this behavior is always present, on my work computer the first stroke after opening Acrobat was always perfectly normal, with no lagWith a Wacom Intuos Pro Pen and Touch Medium (PTH651)With a Wacom Intuos Pen and Touch Medium (CTH680)Over the past few years (i.e., through various Windows, Wacom driver, and Creative Cloud updates)Note: I think there might have been a period of time when the problem went away for a few months on my work computer, but it could be th

Hi everyone! I remember just few weeks ago being capable to edit images and make them ligher or darker as needed from within Acrobat pro just applying the following steps: I think it os not working anymore. Can someone help on this? Any idea why is not working anymore? I appreciate any input/advice! 1. Open the PDF document in Acrobat Professional.2. Select the "Edit PDF" tool from the right-hand pane.3. Click on the image you want to lighten.4. Once the image is selected, you will see a "Format" tab appear in the right-hand pane.5. Click on the "Format" tab, and then click on the "Adjust Color" dropdown.6. Select "Brightness" from the dropdown.7. Adjust the brightness slider to lighten the image to your desired level.8. Click "OK" to apply the changes.9. Save your document with the new, lighter image.

 Yesterday I tried to install Photoshop CS6 on another Windows 10 device.During setup, I got the below warning: "Adobe Acrobat 2020 (Classic) - SetupYou have Adobe Acrobat DC (64-bit) (Continuous) already installed.Please uninstall that product before proceeding with this installation." I might be wrong, but I only know of just 1 install, i.e. on my Windows 10 desktop PC.AFAIK users are allowed to install Photoshop on another device, i.e. 2 installs(?) Hence I logged into my Adobe account in an attempt to get some info about the 2nd install (laptop? VM? No idea) This is the info on activated devices. "Activated devicesYou can install Adobe applications on more than one computer, activate them (sign in) on two, but use them on only one computer at a time. To activate apps on athird machine, you'll need to deactivate (sign out) on one of the two current computers first. You have no activated devices" Now it is getting a bit complicated.The installe

Help.  In Adobe Acrobat X, when using the TypeWriter tool I can no longer change the font color from red to black, or change font size.  I don't know what's wrong.  It used to be there would be a little window that would pop up that you could change the properties of what you typed, like size, color, different fonts, etc.  It's all gone now.  What can I do?  Thank you 

I'm using Adobe Acrobat Pro DC on a macbook running iOS Sonoma. I created a guided action to batch convert MSWord files to PDF files, and selected "keep orignal filenames" when prompted to specify settings, then saved the settings. However the converted files have different filenames instead. Does anyone know how to fix this?      

Can I add a placeholder web link that will be created later to a PDF, making it editable in Adobe Reader without accessing the editing section?

I have a 6-page form (Employee Evaluation), In order to make the form as "uniform" as possible, I have created the entire form as text fields.  This allows uniformity of fonts and makes editing/updating easier over the long run.  The field titles are text fields set to read-only with default values. Ex: "Employee Name:"  is a read-only text field with default value set to "Employee Name:" When tabbing through the form (page 1), I can set the tab order to go to the actual text fields in the proper order, the read-only field titles are at the end.  Normally this is fine but tabbing through the last field on page 1 still tabs into the read-only fields, instead of advancing to page 2. I do it this way because the "Text Plane" is not the same as the "Field Plane", so to speak.Is there a way to disallow the tabbing into read-only fields? 

Hello,I experience issues with Acrobat on my new MAC (on PC, Arobat on the same licence worked fine).On scanned PDFs, right click on the image to "Recognize Text" causes no effect. When selecting Scan and OCR from All Tools, the Scan and OCR menue does not open, instead it causes selection of the Convert menu. So far I have Logged in/out, deinstalled+reinstalled. Checked my licence is active. Thoughts?AndreasAbout My Acrobat - C&PArchitecture: arm64Processor: Apple M4Build: 25.1.20467.0AGM: 7.1.11CoolType: 10.0.3JP2K: 4.0.2.54782

I am using Acrobat to create a fillable form, similar to an order form. There's a series of rows with a numeric quantity which needs to be totalled. I have made the quantity fields numeric with two decimal places and added the calculation for the total. It works fine in Acrobat preview. After I save the form, exit Acrobat, and open the form in my browser  it does not work properly. When I open the PDF in Acrobat again, I can see that all the field properties have reverted to the default format and the calculation has been removed. I am working on a standalone Mac with an up to date OS (Sequoia 15.4.1). I am using Acrobat on a free trial. I have opened the PDF using Safari and the Mac's built in preview. I am being very careful about making sure that I am using the right file, created a folder that contains only that PDF and am consistently using only that file.  Here's what I'm seeing, using a simplified form for the example: 1. Empty Form in Acr

Hi all, how did you successfully cancel your subscription? I took the trial and cancelled before 7 days, on the 5th day to be exact. They have been trying to bill my account ever since and I tried so many times to cancel, today they succeeded taking my food money 😔. I logged on again to cancel, now they are trying to take 2k from my account apparently for cancelation. Please help me, this is too much for me 😭😭

I was working with a PDF document using Acrobat Pro DC. I needed to respond to questions and place text in table cells. The "Fill and Sign" tool did not work with this document so I used the "Edit PDF>>Add Text" tool. I had no problem clicking on the pages (about 75 pages) and entering the text. I saved the document. Later I had to add more text and edit the text I had already added. Again there was no problem. The third time I needed to add or edit text I looked at my previous additions and half the text disappeared. The text box where the text had been was still there just was empty. Some of the text boxes still contained part of the text (e.g. in a City, State, Zip box the City and State disappeared but the Zip was still there).Can anyone tell me why this happened and can I do anything to prevent this from happening again?

Hello everyone, please help me, somebody can tell me where I can check the expiration date of my Adobe Acrobat license? I need to identify when it expires to schedule its renewal.I have a business account, I have already reviewed the entire administration console and I cannot find information on the validity of the license.Thanks to everyone for your support.

I'm trying do a If, Then statement in Adobe.  I have items numbered and I have a drop-down box with "Yes" or "No" to selected.  I like to do a calculations that if Field "SplitYN1" equals "Yes" then to enter the Item number from field "Item#1#0" into antoher field "ItemSplit1".  Can someone give me step by step on what to enter and where?

So my job involves opening and locking hundreds of pdfs a week. I've set up a macro in the action wizard of adobe to automatically encrypt it with a password and save the file.What I've recently tried to do is set up an AHK script which will click the action wizard start button, run the adobe script, and then close the pdf automatically. The issue I'm running into though is it seems like running the AHK script somehow prevents the Adobe Action Wizard macro from running. The mouse will click on the "Start Action" button but nothing will happen. Was wondering if anyone else had some suggestions or ran into this issue themselves with AHK.

While we can disable the Generative AI featuers via preferences,  it does not disable the  AI Assistant button. And if you click on it, it wil be prompted with an option to re-enable it.  If I choose to disable it - I want the button to disappear also!!  This is a security concern within our company.  AI must stay disabled for ALL applications!    Does the Group Policy and Intune options to disable AI also override all user attempts to enable it?     Thank you!  Concerned User 

Looking for guidance on restricting duplicate entries in PDF form fields. Is there a way to prevent users from entering the same contact information in different fields on a PDF form. 

The "Ask AI" prompt is annoying and unnecessary for Adobe. The main issue or "bug" is that when you go to search the document (CTRL+F) the "Ask AI" pop up block the search bar so that you can't see what you have typed and how many instances it has found. You have to click off of it to make the "Ask AI" prompt to go way. However, if you reclick on the search bar the pop up covers it again. This should have been caught in testing. Customers are tried of being free Beta testers. Have enough pride in your own product to hire your own people to beta test. Also, don't add AI to everything. I only use Adobe because I need to view PDFs not because I want a computer to think for me. By adding AI to the system you have introduced unnecessary additional risk.

Hi there, I have a fillable form which I add details to before sending for a signature. After I add the details required in each field I then want to send it for a signature. All of the information I add into the form dissapears when I click through to addd the signature fields. How do I keep the information in the fillable form when moving through to setting it up for sending for signature? This was working before the new update.

Hi all, I've been experiencing problems with the comment list that can be found under the 'Comments' tab inside Acrobat. Normally, when I open the comments overview all comments in the entire document are listed. Since a week or two his is not the case anymore. Quite often one or two comments are shown, while there are infact many others. It's not a filter setting as far as I can see. The only way I've been able to get the comments to show up in the overview list is by actually visiting all pages in the documents one by one. Only then do the comments show up in the overview. Am I missing something here? I've actually made a fool out myself by telling people they forgot to save the comments. 😛

Hello, We’re looking for a tool that can take a batch of invoice PDFs generated weekly, split them by customer, and automatically email each one to the appropriate address from a list we provide. Our current system sends too many emails at once and triggers Microsoft 365 rate limits, so we’re exploring solutions that allow better control over batching and delivery. Ideally, we’d prefer something on-premise or with the ability to throttle outgoing mail. Can, and then how can, Acrobat be used to such ends? Thanks 

Until very recently I have been able to compress PDF files using Adobe's online PDF compressor.  https://acrobat.adobe.com/link/acrobat/compress-pdf?x_api_client_id=adobe_com&x_api_client_location=compress_pdf I am uncertain if this was included as part of my photography plan or a free to all service.  However, this morning I tried to use it and was greeted with a "free trial" screen that offered a seven day trial followed by a subscription.  Has Adobe removed this service, or am I missing something?  

I am using Acrobat Professional, version 22.003.20282.0 on Windows 10 build 19044.2251. When I try to copy with formatting, such as copying a table to paste into Excel, I get the error message "There was an error while copying to the Clipboard. An internal error occurred" I've tried uninstalling and reinstalling the application and I've also tried the repair installation option under Help. Nothing has worked.

Bonjour,Depuis quelques temps, lorsque je veux imprimer des pdf avec Acrobat Pro, celui-ci semble convertir le police originale en quelque chose d'illisible lors de l'envoi vers mon imprimante (qui n'est pas truetype).Voici le document original :Les propriétes des policesEt enfin, l'aperçu avant impressionCe document, ouvert dans un  lecteur pdf basique, est imprimé sans problème.Merci par avance pour votre aide.

While sending a request to sign a document, the recipient sees another name (name of the owner of the card) which I used to pay for the plan). The account is in my name (Suhailo Mamadniyozova). Pls help