Questions

Whenever I try to perform OCR recognition on a scanned Simplified Chinese document on Adobe Acrobat Pro desktop, an error message pops up: Acrobat could not perform Text Recognition on this page because: Unknown error (see uploaded screenshot). The scanning quality is high. English documents scanned in the same way can be easily recognized through OCR. Meanwhile, the simplified Chinese OCR works fine on Android App. When performing Simplified Chinese OCR recognition on the Android app, the app prompts me to download the Simplified Chinese language pack. However, there is no such prompt on the desktop software. I'm not sure if the problem is due to the lack of the language pack. But I've searched through preferences settings and haven't found the place to download the OCR language pack.  - Environment: Windows 11, Adobe Acrobat Pro (Continuous Release 2025.001.20435 64-bit)

Dear,Is it possible to send multiple documents to be signed by the same customer in one email / one time please?Thank you in advance for your reply?  

I have downloaded a 32 page document that I want to open in Acrobat. However, it shows up in landscape mode, and I need it to be in portrait mode so I can read it. I can't for the life of me figure out how to change the orientation. Any help greatly appreciated! Thanks.

I am trying to edit this DnD PDF, and I cannot get my picture to show in this box. There is a white box over it and I cannot figure out how to remove it. I have even tried sending the photo to the front, and it is still behind this box.

I would like to use the Action Wizard to batch add the file name and page number to multiple files.  I would prefer to add a dynamic filed within the Action Wizard instead of writing code if possible.

When I create a PDF from a word using "Save as Adobe PDF" or the Acrobat ribbon "Create PDF", any Raleway font is unreadable.If I "Save as PDF" it looks fine. Can someone explain to me what's the difference and how I can fix this?Changing the font to something else isn't an option because the Word documents I'm working with are being provided to me by a third party. Acrobat version 2025.001.20435 64 bit.This is the result using "Create PDF" from the Acrobat ribbon:This is the result "Saving as PDF":    

The 2023 update seems to have removed the Fit to Page and One Page Scroll option with an easy one-click.Is there a preference setting that can enable this? I haven't been able to figure it out.

When searching for a word using the Advance search and Match Exact word or phrase the search pulls in hypenated words. As I recall there was a way at one time to exclude these words from the search.

I have created a fillable form. I have a field (Total Miles) that needs to be a calculation of Miles multiplied by a fixed rate of .545. In the past I have been able to go into the text field properties under Calculate and choose the field name and multiply it by the .545. It seems to have changed and now has Value is the product x of the following fields and I have to choose the fields and cannot edit to make one the hard amount of .545. I don't know JavaScript to write a script for this calculation. Any help would be appreciated. Thanks1

 I have acrobat Pro 2020.005 for MacOS. . Acrobat says to allow background updates, but there is no Acrobat Updater in the system settings (Login Items and extensions). It may have been munged when I got a new Mac or in one of the System updates. Suggestions? Can I manually download the updater somewhere?

Using MS Outlook app, I've converted multiple emails into a single PDF portfolio document.  Works great.  Now I have several different PDF portfolio documents.  Is there a way to combine or merge the PDF portfolio documents into one?  Thanks

Hello, under the "Prepare for accessibility" tool menu, all of the options are greyed out except for "Add alternate text" and "Fix reading order". I need to use "Check for accessibility" and have never previously had issues doing so. The PDFs I am working with have been exported from InDesign. My Mac was just updated and my user account no longer has admin privileges—could that be why? What setting(s) do I need to change to regain access to the tool? Thanks.

I am currently running Adobe Acrobat Pro Version 2024.002.20857 64-bit.  Just a couple days ago, the "Add Text" doesn't work correctly.  It either acts as an "Edit Text" or it will move the other charactors and words around the document in a random fashion or it will layer the letters on top of each other.  I uninstalled and reinstalled Adobe Acrobat 3 times hoping to get rid of this issue.  I also followed the advice about renaming the "Preferences" folder.  And I haven't found anything else on this forum.  I still am unable to add text to an existing document.  I use the paid version of Adobe so this problem is quit frustrating.

Dear Adobe Community,I’m trying to create a custom stamp that, when added to a document, automatically shows a popup dialog. This dialog should first ask the user (a) how many rows need to be filled, and then (b) display input fields for each row where the user can enter data separated by semicolons. These values are then parsed and placed into individual fields.This works perfectly when I use the JavaScript in a regular PDF form. However, as soon as I turn it into a dynamic stamp, the input dialog no longer appears. var maxRows = 5; var zeilenStr = app.response({ cQuestion: "Wie viele Zeilen möchten Sie befüllen? (1–5)", cTitle: "Zeilenanzahl eingeben", cDefault: "3" }); var anzahl = parseInt(zeilenStr); if (isNaN(anzahl) || anzahl < 1 || anzahl > maxRows) { app.alert("Ungültige Anzahl. Bitte zwischen 1 und 5 angeben."); } else { for (var i = 1; i <= anzahl; i++) { var eingabe = app.response({ cQuestion: "Werte für Zeile " + i +

function sendPontuacao(score):void {var requestVars = new URLVariables();requestVars.score = score;var request = new URLRequest("/system/sendscore");request.data = requestVars;request.method = URLRequestMethod.POST;try {new URLLoader().load(request);} catch (e:Error) {trace(e);}}this.sendPontuacao(1);

I have a file in the 24,000KB rage that I need to insert pages to, I have tried inserting pages from a file, copying and pasting the pages and also combining files and adobe constantly says not responding. All of the files are mine, none have signatures or anything that would preclude them from being edited like that as I have historically had no issues creating files like this. Even letting it sit for 20-30 minutes it never comes back from not responding and I end up having to quit the program. I am using Adobe Acrobat Pro 64-bit, I did disable the new version and it still is happening. 

How do you print to pdf in grayscale?  1. The "Print in grayscale" button does not work.2. The Advanced - Output - Color - "Composite Gray" does not work. 3. The print preview does not show gray.  4. ? 

First off, Adobe needs to FIX THIS because it is a problem many users have experienced for YEARS.If you have Windows Preview Pane turned on in Explorer, you likely get the following Acrobat error after opening a PDF and making any kind of edit to it:    "The document could not be saved.  The file may be read-only, or another user may have it open.       Please save the document with a different name or in a different folder."Adobe is seeing the preview of the image as a 'lock' on the file, not allowing it to be saved with the same name.  This doesn't happen with ANY OTHER DOCUMENT TYPE that I have come across in the Windows world, so there is something specific with Adobe's handling of the preview pane trigger.Turn off Preview Pane and you can save edits with no issue...But many users prefer to have the Preview Pane function, so it creates unnecessary problems because of Adobe's 

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Hello! I'm trying to figure out how to calculate 14 months from a date in a previous field. I currently have it set up so the "Today" date is autmatically populated upon opening, and need the expiration date to autopupulate 14 months in the future from that date. I have the below script but it comes up with compeltely random numbers. Thank you for the help! if (event.target.value != "") { // check if populated else script will fail.var d = new Date(event.target.value); // gets selected date from "Today" fieldvar DateNextYear = new Date(d.getMonth(), d.getDate(), d.getFullYear() +1);var fld = this.getField("Expiration");fld.value = util.printd("mm/dd/yy",DateNextYear); //assign future date to "Expiration" field//Adjust the field formatting in "fld.value" to match the formatting set for the field. In this case I used "mm/dd/yy".}

Hi,I find that when viewing 3D PDFs, the 3D Comment and 3D Measurement Tool Annotations slow the system down drastically, even causing Acrobat to "freeze". The native CAD software does not have any issues with the respective 3D data. Is there something that can be done to help with this (system specs below)? Typical 3D PDF file size = ~20MbSystem:Intel(R) Xeon(R) E-2174G CPU @3.80GHzInstalled RAM = 32.0GB64-bit Operating SystemWindows 10 EnterpriseGPU = Intel(R) UHD Graphics P630 with 16GB plus NVIDIA Quadro P1000 with 4GB Thank you!

Adobe really is the worst software company ever. Why do you force my acrobat to upgrade to the newest version? I disabled auto updates. And I don´t want to work with current adobe software because they is often buggy. I´m not your paid betatester. Plus the new acrobat totally changes the interface, I don´t have time adjusting to it. How can I switch back to the earlier version?

A logo do adobe acrobat não aparece só  vêm em formato de link e não está dando para imprimir. Cordialmente,  Sheila C N Xavier.  Aguardo retorno com soluções satisfatórias. 

When set destination of a bookmark please keep the Inherit Zoom level,right now Acrobat will change the zoom level to Fit Page which is not suitable. 

IFP104.pdf (mncourts.gov) Hello - this is the error message I get when trying to complete a smart fillable form on a Govenment website,  I am not given the option to download and open in Adobe.  This error message simply takes me to Adobe site where I can find an conglomerate of downloadable programs available with Adobe and thus begins the hot sweats and panic as I shuffle through a never ending list of software.  I can't figure out what the hell.... I am at a loss.  I just want to fill this form out and have it upload right back to them when it's complete.   I've been filling forms out forever on this same exact sight and have neve run into this issue.Please help me.  I am at a total loss and so frusturated now I could cry.  Any direction or insight would be exteremly appreciated! GB! Teresa