Questions

I always have to download PDFs to open them. I have tried all the settings, but it doesn’t work. What could be the cause?

In Acrobat X Pro, the paper size used to show up in a bar at the bottom of Acrobat. This is no longer present in Acrobat Pro 2024, this bar is no longer available. How can I determine the paper size of my PDF? How can I change the paper size of a PDF (for example, from 6"  x 9"  to 8" x 10")?

Good day Guys,I need some advice and or assistance, i have created a simple filable form, for users to complete and submit the form to a specified email account and to cc in another email, i have also set the script to flatten the form before sending the form, so the form is not editable once the recipient receives the form. the form is working perfectly on my PC using Adobe DC pro ( subscription), but once the form is shared with another user using Adobe ( non subscription) the form does not want to open the script to send the email. Any advice would be apreciated

How can an e-signed agreement be canceled or voided in Adobe Sign/Acrobat Pro?  I know it can be canceled before it's e-signed, but how can it be done after it's e-signed by both a client and myself? Sometimes a client has to cancel a signed contract before we start a project with them, and I haven't been able to find a way to void the contract.  I've had to print the signed contract, scan & save it as a regular PDF file, then add a watermark "VOID" to it. Surely there's a way to do this within Adobe Sign / Acrobat.

Hello!I can't believe we are paying customers and we have to suffer immutable ads in the software.Shame on you Adobe  I get it's nice for new users ot have helpful tooltips like that there, but for Jerremy's sake I know how to request e-signatures fast already, this is not my first rodeo with acrobat pro.....so please.....let us be able to dismiss the bloody thing.Thanks for nothing, J.

Acrobat is opening the last modification on file if i try opening it from "recent" documents list even though i didn't saved changes before closing. I need to quit and restart the app for it to show me the original or last saved modification on a that file. Basically, if i try opening the file from my "recent" list it will open the file with the last modification not the actual saved file. How can i make my recent to open the actual saved file?

When I email a report created in Acrobat to my clients it is empty ie no values or text in the report, unless they open the pdf in acrobat.  I email a smaller version to the client.  How can I save a version that can be emailed and readable to them without openning Acrobat?  I used to work in a editble pdf file.  No problems earlier.  Only now with Acrobat.  Thanks for your help. 

pdf form fields are viewable in Chrome browser but blank when opening in Adobe Acrobat Pro. Help. The attached screenshot shows what I see when viewing from my local PC's installed version of Adobe Pro.  If I use the online version, I see the data in the fields.  If I open the pdf in Chrome browser, I see data. I also had someone else open the file in Adobe Reader and they could view the data. Ideas?

I have a user whom I have invited to company account.  They must have a personal account setup with this company email address as when they accept the invite they get a screen that tells them to purshcase PDF Reader Premium.  How can I get this email address associated with the company account.  User account is [Removed].   Any assistance is greatly appreciated.   k

Hi, I have been noticing an issue with the PDF to HTML conversion especially with missing or misplaced hyperlinks. Has anyone else experienced this? Does anyone have a fix for this? thanks

When select signature function, the software crash.  When select measure objects, the side bar show nothing, and the measure tool is not working. 

Every time I create from scanner, all pages scan and Acrobat closes before processing the pages. Since this is 99% of the purpose I have Adobe CC and this is 80% of my job, this is obviously a HUGE problem. My productivity is at a complete stand still and I have already lost 2 days installing updates to try and fix this problem. This occurs when scanning one or both sides, one page or multiple pages. Scanner drivers, Windows, and Acrobat are up-to-date. Account Detail:User Rights: AdminUser Account Control: LimitedProcess Integrity: LowProfile Type: NoneAcrobat Detail:Sandboxing: OnProtected View: OffCaptive Reader: NoMulti-Reader on Desktop Support: OffApplications Installed:Office Version: Office 365_32-bitOutlook Version: Outlook 2016 32-bitAvailable Physical Memory: 6090024 KBAvailable Virtual Memory: 135286754764 KBBIOS Version: TOSASU - 100Default Browser:Default Mail: Microsoft Outlookmapi32.dllVersion: 1.0.2536.0 (WinBuild.160101.0800)Creation Date: 2024/09/12Creation

Bonjour, Dear,J'ai le message d'erreur suivant à l'ouverture d'adobe Pro.Cela apparaît au moment où la session utilisateur se connecte"une erreur est survenue dans le script de cette pageLigne : 6Caractère: 22087Erreur: '}' attenduCode: 0URL:https://workflow.licenses.adobe.com/main.js Pouvez-vous m'aider ? I got the following error message above when opening Adobe Pro. This appears the moment the user session logs inCan you help me ?Cordialement, Regards

On a une application maison qui génère un PDF et celui s'ouvre dans Acrobat Reader. Lorsque nous le sauvegardons on reçoit ce message d'erreur : Impossible d'enregistrer le document. Une erreur est survenue à la lecture de ce document(20). Si j'utilise la touche ctrl avec le bouton OK l'autre message est : Objet flux requis. Dans le PDF on a une police OCR. Sur nos postes la police est bien présente. Les autres PDF qui n'ont pas cette police semblent corrects.   Quelqu'un sait-il ce qui cause ce message d'erreur ?   Merci à l'avance

Bonjour,Sur un formaulaire Adobe j'ai crée des champs calculés qui fonctionnent parfaitement si j'ouvre ce fichier avec Adobe ou navigateur Firefox. Par contre lorsque mes utilisateurs l'ouvre avec Chrome ou Edge, le champ calculé ne considère pas correctements la virgule puisque le le total devient délirant  la solution est de demander à mes utilisateurs de mettre un "." pour ceux qui naviguent avec Edge/Chrome et une "," pour les autres... Pas idéal..Quelsqu'un sait-il résoudre ce problème?Un grand merci,Christian

Hey everyone,With Ramadan coming up, I’m looking to create a clear and accessible Ramadan timetable PDF for prayer and fasting times. Since many people rely on these schedules, I want to make sure it’s easy to read and works well with assistive technologies.Does anyone have tips on:✔️ Best fonts and layout for readability✔️ Tagging tables for screen readers✔️ Handling Arabic text and multilingual content✔️ Keeping the PDF high quality without losing clarityI also found a useful Ramadan timing resource   and thought it might help others too.Would love to hear any advice from the community on making this as user-friendly as possible! Thanks!

Hello,I created an interactive PDF, which consists of a main page, where you can click 4 buttons. Each one displays a different image and hides the other buttons when an image is shown. I used a straightforward java script code: var img = this.getField("Winter_IMG"); if (img.display == display.hidden) { img.display = display.visible; } else { img.display = display.hidden; } var button = this.getField("Spring"); if (button.display == display.hidden) { button.display = display.visible; } else { button.display = display.hidden; } var button = this.getField("Autumn"); if (button.display == display.hidden) { button.display = display.visible; } else { button.display = display.hidden; } var button = this.getField("Summer"); if (button.display == display.hidden) { button.display = display.visible; } else { button.display = display.hidden; } var img = this.getField("overlay_af_image"); if (img.display == display.hidden) { img.display = display.visible; }

I keep on getting the following error message when I use AdobeHow can I resolve this?

I have a form in which I'd like to insert a date range, similar to the way you enter a departure date and return date when making an airline  or rental car reservation. Our training varies from 2 days to 7 days in length.  I'd like to be able to insert that range in a single field in my fillable form.  I'd like the output to appear in a single field with a format similar to "01 - 07 FEB 2025" (without the quotes). Is this possible?  I'm using Acrobat DC Pro. Thank you for any help. Sincerely, L1011driver  

Hello, I'm having issues with printed pdf files. When I print the file name sometimes has .pdf at the end of the file name and some don't. So when I'm trying to put them together into one file the ones without .pdf are not showing up even though they are in the folder, I don't know how to resolve this, I have tried the following steps that I found online, and nothing since to work, sorry for the long comments, any help would be appreciated, thanks so muchBrowser Behavior:Different browsers may handle file downloads differently. Some may automatically add the .pdf extension, while others rely on the server to specify the extension.Bank Website Configuration:The website might not be consistent in providing the file name for each document, leading to variations when the browser generates the file name.Printer/Save Dialog Issue:If you're saving the file via a print dialog (e.g., Save as PDF), the dialog may inconsistently apply the extension based on internal settings or metadata in the do

I'm new to Acrobat customizations. In our environment, we receive a lot of PDF files created externally that contain relative hyperlinks between documents. For a variety of reasons, we would like to perform a custom action when a user clicks on one of the hyerlinks. I've investigated creating a Javascript plugin but haven't gotten it to work. A code generator provided the below, which I placed into C:\Program Files\Adobe\Acrobat DC\Acrobat\Javascripts but it produces a "TypeError: this.addEvent is not a function" error. Is the custom behavior on hyperlink click even possible to do in Javascript? Thx.  // Filename: hyperlink_action.js// Define the custom action to be performed when a hyperlink is clicked.function customHyperlinkAction(event) {// Get the URL of the clicked hyperlink.var url = event.target.URL;// Perform your custom action based on the URL.// Examples:// 1. Open the URL in a new window/tab (default behavior, but included for clarity):// app.openUR

I wanted to post because I couldn't find a good clear answer anywhere. In some cases you may want to redact PDFs that are being shared to third parties and it's common for PDFs downloaded from websites to be password protected by default. Use Case:I am filling out rental applications and they are asking for bank statements. I don't want to share any account numbers or purchase history so I want to redact the information before I send it to them. Bank statement PDFs downloaded from Chase are automatically password protected so they can't be edited in Acrobat. Solution (Windows):Open the PDF in ChromeRight click on the page and select PrintUnder Destination, click the drop down and select See more...Select Microsoft Print to PDFClick PrintChoose destination and name for new PDF This will save the PDF as a new PDF stripped of the password protection. This version can be edited in Acrobat.The only issue for me was that the quality seemed to be degraded slightly. I'm not

When you 'prepare a form' in Adobe, can the image field be set to accept more than just .jpg - trying to insert .pngs but it comes up with an error. It works perfectly fine with .jpgs but it would mean always resaving images as .jpgs as the platform they are saved from only downloads them as .png. Is there a way around this?

Hello - this seems like it should be an easy fix but I haven't found anything in the forums to address my issue.  Starting last month selecting test and scrolling at the same time has become extremely slow and laggy. I used to be able to select and scroll at a quick pace. If I am not selecting text I can scroll no problem.  I am using Acrobat Pro on a Mac.  I am using the latest version of Adobe.  Thank you for any help.

I know re-distiling an Encrypted PDF is not supported. My issue is the fact the Adobe doesn't just print a single message but will open what seem to be endless copies of Notepad notifying you of this fact. 9 times out of 10 this will continue until the system runs out of memory and the user is required to do a hard reboot. If I can get CMD open on the system multiple TASKKILL /F /FI "Notepad.exe" will get things working again until Adobe stops the spam. Is there any way to stop this. I realize what the user(s) are doing isn't supported. But locking up the system isn't a suitable response.