Questions

When a customer signs on tablet computer that is then printed as a PDF, will the signature automatically convert to an image (jpeg, PNG, BMP) or will it just render like the text?  If I right-click a signature on a PDF and get the blue box and a "Save as" with image extension , does this mean someone added the image of the signature?  I ask this because I signed on a tablet and see that the other party duplicated my signature somehow and put it into another part of the document that I did not see on the tablet or agree to.  I realize this is probably fraud but I need to know if it proves my sig was added because I can right-click it and it gets the blue box and the Save As shows it is an image that can be saved on its own separate from document.

Hello, we are trying to figure out why certain fields are missing when we choose the "Prepare a Form" option. This is missing in the "Text Field Properties" pop-up when you double click. Some documents have this and some don't. Please refer to the photos for additonal clarification.  

Hello everybody, I need to change the field labels that may be included into a "Custom Digital Signature Appearance" in Acrobat Pro 2020. Here is a help article about it.https://www.adobe.com/devnet-docs/acrobatetk/tools/DigSigDC/appearances.html The help article does not mention anything about how to change the field labels. There is just a tickbox to turn some field labels on or off. I need to change the texts of the field labels (Digitally signed by:, DN:, Reason:, Location: , etc) I do not need any text formatting like bold, italic, etc,.I only need to change the texts. Just as an example, I need to change the "Digitally Signed by" into "Electronically Signed by". The help article doesn't describe or even mention how to do that. In Acrobat Pro 2020;Can I do it?How can I do it? Thank you all and kind regards,Hakan      

Bonjour,J’ai créé un commentaire verrouillé dans un document PDF, et celui-ci est quand même modifiable et déplaçable par une autre personne qui utiliserait un Mac. Comment faire pour ne pas que cela soit possible ?

We are deploying Acrobat DC in a VDI environment and would like to not have to have users log into Acrobat each time when they log into their desktop for the day. I have tried copying the Adobe folders from local and roaming but that doesn't apepar to work. Any ideas? Thanks

I am new to JavaScript. However, I've worked with fillable pdf forms. Can someone provide JavaScript code that will perform the following function within the form:The form user will make one choice from Classification Area (5 selections: Student Development; Interagency Collaboration; Student-Focused Planning; Program Structure; Family Involvement). Based on the selection from these areas, a Heading field will be auto-populated on page 2 of the form. Also, I need to allow for multiple line entries in several fields in various fields of this form that might mean that the information will need to extend and add pages as the user types in requested information. 

Adobe, here's a novel idea, instead of using AI to create 6 fingered hands, fake sunsets, or Anime characters, let's put it to use to clean up PDF files for accessibility!!!It is an absolute nightmare working through your archaic tag structure, reading orders and you have no simple way of doing this. InDesign to PDF is a mess, I feel like I am back in High School learning how to program Fortran on an IBM XT, that's how intuitive it is to make a simple page ADA accessibile, oh, and forget it if you have tables!! Please, channel some of that AI genius to making PDF's accessible and do some good.

Hi, I manage pdf files with an application and after migrating my application on a new server, I'm getting a pop-up when I try to load a pdf as background page.How can I avoid this ? Many thanks 

My preflight libraries are empty, no output intents at all: Cant save as PDF/A. What I've tried:Uninstall of adobe with the cleaner tool and uninstalled creative cloud. (Didnt work)Updated it to 24.02.20687. (Didnt work)Ran as Admin account. (Didnt work)Manually reset preferences through the roaming appdata file. (Didnt work)Repaired installation through adobe. (Didnt work)     

I literally only use Acrobat Pro to create PDFs either from other file formats or by combining files, add and remove pages, and sign documents. I very occasionally need to add footers or edit text. I don't want to keep paying for the Adobe Acrobat Pro plan that includes software I don't use if I can get the same thing with the Adobe Acrobat PDF Pack plan. Please help. (The AI "assistant" was of no assistance.) Please excuse my tone; I've been searching for this answer to no avail and I'm quite frustrated.

My Adobe apps are crashing on startup. I have tried everything the AI assistant told me to, like removing all apps, removing credentials, signing out, restarting, etc., but it is not working. It crashes on startup, and I cannot sign in to the app, although I am signed in to the Creative Cloud. I click sign in repeatedly, but it doesn't let me and it closes the app. I have a video recording of the issue. Can you please help me?

I just recieved a new Surface Laptop 7th edition running windows 11 and old outlook.   When I hit share button it will not open a window in outlook to send as an attachment or a link.   This is a serious hinderance of my productivity.     I have gone through all of the obvious fixes within preferences>email> ... etc.   No joy.   Unable to get anywhere with Adobe support. 

I am getting a new computer. Do I have to uninstall Adobe Acrobat Pro on the old computer before I install it on my new computer. Also, I downloaded the software, I do not have an install disk. How do I do this?

Hallo, ich kann ein Vorschau nur auf Laufwerk C sehen, auf der 2 Partion nicht.Was mache ich falsch?grußRainer

I thought I could do OCR with Adobe Acrobat Standard so I bought the product.But then it fails all the time with OCR into Japanese and Chinese. With the message of "unknown error" (translated into English from my GUI) Now after countless time of trying -- uninstall and reinstall. It won't open up, so I can't read the version info.I'm using Windows 10 with Adobe Acrobat Standard installed through Creative Cloud, so I guess it's the latest version. I also try adjusting my computer to using Unicode instead of default CP950. Won't work either.

I've spent hours editing every individual form field in my pdf creating the appropriate calculations for each one (since there appears to be easy way to do this unless I have a degree in coding). I've come to find that upon checking those fields again, at some point, the app deleted every single caluclation I created and has rechecked the box "Value is not calculated".... I read that maybe it might've happened because I exited the form view? I was constantly saving the entire time I was working. Why would this be a feature, to remove all of the data/work someone has put in? Is there anyone working on this issue?

I cannot log into my personal account in the desktop version of Adobe Acrobat, nor can I import files from the cloud. When I click the login button, there is no feedback. I have uninstalled and reinstalled it repeatedly, but the problem still cannot be solved. I hope to seek help.

Not sure if this is possible - I need to do more than just clone an object.  I'd like to put an image/object into a pdf and make it so the user can click on the object and automatically have a clone, then drag the clone anywhere on the page.  The original object would stay where I placed it but an indefinite numbers of copies can be created from the original.  This is possible on the "whiteboard" programs, is this possible in any of the adobe programs? 

I have Acrobat Professional on my laptop, but I cannot use the same on my android tablet even though I'm signed in to my account on my tablet - Adboe requires me to buy another "professional" service for my tablet - how can I enable the edit function on my android tablet?

Having issues printing from Acrobat Pro on my MacBook. Printer is a Canon Imageclass D570 if that matters. I need to print out legal pleadings with numbered paragraphs. In one document everything looks good on the screen but coming out of the printer it has sporadic blank spots, apparently sort of triangular in shape, like if there was some sort of physical obstruction in the printer itself or smudge on the rollers, for example. This does not happen on the same place on every page, and not at all on some pages. But printing out the same document a second time all the same blank spots are in all the same places. In another document, again everything looks good on screen, but coming out of the printer the paragraph numbers are all missing. But I can print the same documents directly from the web browser from an online source and it comes out properly. Thoughts? Thanks. 

Hi there I've purchased Pro because I undertood that it might be able to help preserve the vividity of an RGB pdf when I convert it to CMYK The original file was created in Canva but when I export it there to a CMYK pdf for print it goes really dull (the original image has bright striking blues). So I've tried exporting it as an RGB pdf (which looks perfect), then importing that  to Pro and then using Print Production (potentially incorrectly ) to output it again to a CMYK pdf. But it makes no difference ;-( I'm hoping someone in the community might be able to suggest a solution. It's for a book cover and the current colour output colour is hugely disappointing Help! Many thank s

Hoping someone can help with what I'm sure is a very basic function (probably hundreds of threads already written, just can't find them). So I have a [text field] that calculates a 10% GST value [GST Value] based on a value in a preceding text box [Total Value]. This works fine, and the script for this looks like this: event.value = Number(this.getField("Total Value").valueAsString) / 11; However, I only want this calculation to run (show) if a check box is ticked [GST Check Box]. How do I go about this? 

Is there a menu item or keyboard command to close the left side panel, as here?:  It is possible to open and close (reveal/hide) the bookmarks pane. What about the tools pane? Tx

I'm trying to crop a scanned document but the crop feature gives me an error in Acrobat. Can I get comments on why this isn't working. I've posted screenshots below:  

I have been an Adobe CC Full Suite user for 5 years, and while that may not appear like a long time, it is certainly something. For the first time ever, yesterday, I started to have macOS (14.5) send me messages about my system having run out of application memory, suggesting that I quit something. Trying to keep calm, I launched Activity Monitor, which showed several RED spikes in memory pressure, and a certain Adobe Acrobat (up-to-date as of the date of this post) using 3.86 GB of memory with no document open! I quit Acrobat and things resumed working normally. Later in the day, and again today, I launched Illustrator and the message came back. Looking at the list in the Memory tab of Activity Monitor, I noticed how many processes Adobe CC has in there, contributing to an absurd amount of memory used just for... nothing that enhanced the user's experience.Now for the best part: my machine is an M3 Max MacBook Pro with 2 TB SSD and 36 GB of memory! I have been an Apple