Questions

In Windows, Acrobat Pro is assigned every possible default:The settings continue for a while, but those were the ones that fit without a scrolling screenshot.Nonetheless, Acrobat continues to ask me to make it the default. If I say yes, the program freezes. It's just annoying. I have changed Preferences to tell it to stop asking, but there's still a little a little nudge in the top right corner when I open the app.This is, btw, a clean install. I am, btw, extremely annoyed.  

Many times I delete the bookmarks from downloaded statements, close the bookmarks panel and save the file. However every time I open the pdf, the bookmarks panel displays without any bookmarks and covers 75% of the pdf window so I have to close it every time I open the file.How can I permanently stop the bookmarks panel from displaying every time I open a pdf?

Hello all, I have some users that when they receive pdf’s and save them, if they double click the pdf it gives an error that it could not open the font.  If I open adobe first then drag and drop or do file open then the pdf in question opens without any issues.I’ve tried opening the pdf on other computers and it will open without error, so i know its something on their machines, any help would be greatly appreciated.I’ve tried uninstall and re-install, I’ve tried font downloads through creative cloud.No preview enabled in windows explorer.Uncheck privacy settings in adobe.I’ve used pre flight to embed the fonts and if I save it after that the use can open it.  

In the last two days, every time I attempt to “Create Tag From Selection,” it does not display my tag and the tags surrounding that area in the Accessibility tags tree also delete themselves. This seems to only happen in my longer documents (more than ten pages). I can still create tags from selections in my documents under ten pages. Was there an update that could have caused this? What’s the best of getting technical support? 

Missing Check for updates option in adobe. Not seeing updater option in adobe preferences. I am using MAC. Check through creative cloud and it says adobe is up to date.

As of a few days ago, after the first launch Acrobat works normally, but after the second launch the UI becomes larger. Nothing helps. Is it a bug in the latest version? (Windows 11, 4K resolution, 1 monitor).

This is what it is saying see screen shot

I use Acrobat to just read documents, I would like to have a simple UI without the tools, pop-ups, AI analysis tools, the Tool bar, the top bar and ONLY show the PDF or Text file. I don’t need the all this UI bloat. I just need to READ A DOCUMENT. can we just do this by default please?

We have been creating and sending adobe documents for signature on our accounting system but when they come back signed and we open them it is saying Helvetica and Ariel fonts cannot be found.  Once opened the documents are appearing blank.  How do we fix this? Thanks  

Ich möchte eine PDF-Datei mit Kommentaren so ausdrucken, dass auf der linken Seite des Ausdruckes die PDF-Seite abgebildet ist und rechts die Kommentare aufgelistet sind. Aktuell bekomme ich das nur so hin, dass die Kommentare auf einer separaten Seite (siehe Screenshot) aufgelistet sind. In Word gibt es eine ähnliche Funktion (siehe Screenshot). Vor einigen Jahren habe ich eine Tastenkombination dafür gekannt, diese habe ich leider vergessen… Wer hat eine Idee? 

I want to fill in a PDF using Fill & Sign and the textbox tool. It’s not a PDF that has preset fillable fields. I have the free version and in the past I was able to use these features but in this case I can’t even pop my signature on a document. What changed or what am I doing wrong? I am signed in too, and using it on a Macbook via installed application. Thank you in advance.

Hello Adobe Community,  Just reinstalled Adobe Reader (build 25.1.21111.0) on my MacBook Air (Tahoe 26.2). Unfortunately, when trying to enter files to sign a document, the document is greyed right after hitting “+” button. I cannot select any file and I’m bound to quit Adobe (by forcing the system).  Tried to reinstall but I always in the same place a for the record, I used to run the same version in the past and it worked fine!  Happy to hear your thoughts !  D

Hello,I would like to report a reproducible issue with Adobe Acrobat Reader (last version 2025.001.21184) on macOS 26.2 (Tahoe), using a Mac Mini M4. ProblemWhen using Fill & Sign → Add Signature → Image, Acrobat reports that the selected PNG image file is corrupted. This happens with: PNG files JPEG files Brand new screenshots created directly on macOS 26.2 Images converted with Preview Images converted with ImageMagick Images converted with XnConvert Images with sRGB IEC61966-2.1 profile Images with no embedded color profile All of them produce the same error: image corrupted. Important observations The exact same files work correctly on another Mac running macOS Sequoia with the same Acrobat Reader version. Typed or drawn signatures inside Acrobat work normally. GPU acceleration was disabled via: defaults write com.adobe.Acrobat.Pro DCEnableGPUAcceleration -bool falsedefaults write com.adobe.Acrobat.Pro EnableHardwareAcceleration -bool false  This suggests a po

Hello, I just noticed that the PDF displays the drop shadow as a flat rectangle in Acrobat.Compared to other previews (Apple or Foxit PDF Reader), this currently only seems to occur in Acrobat.Does this have anything to do with the Adobe PDF Library which is used in Acrobat for rendering? The file was reduced to the objects causing the problem.According to the document info, the original file was previously created in InDesign.

I've extensively searched the knowledge base for this answer, but everything I've found pertains to old versions of the software. How do you turn off automatic OCR in Adobe Acrobat Pro 2023.006.20320 so that it STAYS OFF? I don't want to keep opening a pdf and have the OCR run every time and have to manually turn it off every time. I don't want OCR on AT ALL. If I want to run an OCR, I will manually start the operation myself.

Hello again,I currently use Adobe Acrobat Pro. When clicking on a link in a PDF file, it opens in Edge.However, Firefox is my default browser. I did read this recent post on the community forum : https://community.adobe.com/t5/acrobat-discussions/links-opening-on-wrong-browser/m-p/15392894#M512640 I double checked the settings in Firefox to make sure it is indeed defined as the default brower. I checked settings in Edit > Preferences > Internet in Acrobat Pro to make sure nothing was pointing to Edge.In the Windows settings, Firefox is set to default for HTTP, and HTTPS. Any idea ?

Im sure this has been asked before but I cant find a recent answer. I have run a signed-in adobe acrobat previously on my Home PC, but now the licence is installed on my work PC and laptop. Now I cant even read a pdf on my Home PC withough it trying to sign me in. Is there a way around this?ORIs signing in with my paid subscription the worst thing I could have done on my home PC and I am now being punished for having a paid subscription? Regards   

Hello, I'm getting an error "Cannot extract the embedded font ...." and some caracters are not displayed (The file reads perfectly on edge, firefox, pdf24, evince and okular. The font is Raleway. The same error occurs with Montserrat and Arimo.It happens only with italic or italic-bold sections of the file. Example file attached.

I posted this under the Adobe Sign forum but have not received any replies from Adobe in weeks, so trying here as well. Hello, I have searched around looking for an answer to this issue and have in fact tried a few options on my own but am finding I need an official answer from Adobe. We have been trying to migrate to using Sign in our now-remote environement and it has been helpful in many ways....except when it comes to contracts. When a contract is being reviewed, there are often many supporting documents that are required...Excel files, other PDFs, Word documents, jpegs, and so on. I have tried text tags with prefill options and I have tried the 'add files' option when setting up for signature, but all that does is convert the files to PDFs and add them to the contract document to be signed. I find it hard to believe that Adobe would offer up Sign, a system with workflow for signatures for major contracts, but not offer something within that system for handling suppo

I have exhausted all trouble shooting options I can find. I the past I have been able to password protect a pdf to allow LO RES PRINTING and no copying. This is/was essential for my workflow as a graphic designer.Now, when I password protect. Select the options and save. The PDF will not print.It throws a warning and prints blank pages.HELP I  need a solution fast. 

How do I stop Acrobat from displaying these annoying and instrusive banners whenever I open Acrobat on my Mac?I feel like I'm running crappy adware…

Did a Window 11 update and restart end of work Friday. Came back today (Monday) and opened all the stuff I need to do my job- Illustrator, Framemaker, loaded CAD models (which are complex and take a significant amount of time), spreadsheets, explorer windows, etc. It's a process.  Then I get a notification that Acrobat has updated and update will be applied AFTER a restart. How handy that I JUST DID THAT! Go about my business and make a bunch of pages for a parts document in Illustrator, make the Framemaker document, then go to export a pdf copy as usual... and the process fails. Restart Framemaker and try again. Process fails. Then I get a notification that I can't use Acrobat unless I restart. Great. I have ALL of the stuff loaded that I need to do my job for the day. I could even leave it all week and be good, but now I have to restart and do it all again because Acrobat requires a system restart.  This is a HUGE waste of time. Why does this program req

Received a PDF from a client and when I open the thumbnail view I get a CIDFont+F1 contains bad/widths error. When I print it looks terrible. If I select those pages with the issue and export extract those out the exported extracted looks perfect and has no errors. This is all done on the same PC. Any suggestions on how to stop getting the CIDFont error or an explanation as to why the export extracting may have worked?[moderator changed the wordings as the OP made an edit mistake. This is done so that anyone reading OP's message understands correctly what the OP did]

I have multiple PDFs created in Indesign where charts / images have been placed within the text thread and with relevant alt text applied. This was never a problem until recently...Acrobat now skips the figures and fails to read out aloud the alt text, even with PDFs created previously which had worked fine in older versions of Acrobat, however I haven’t pinpointed exactly when this started.The screenshot of the tags panel shows the <Figure> tag contained within a <P> tag. My understanding is this is due to the figure having been inserted into the text thread within indesign. Once the <Figure> is placed outside the <P> it works fine in Acrobat, but as I said, this was never an issue. I have 100s of archived PDFs which worked fine previously so would like to find a solution which didn’t require this additional step for every figure.Hopefully you can help!

I had major problems installing Windows 11 on my PCs and had to reinitialize 2 PCs. Apparently my Acrobat XI Pro considered they were new PCs, so refused my activations. I’m not sure also former PCs were properly deactivated. How can I ask somebody from Acrobat to deactivate all present and former PCs so I can activate the two I presently use?