RoboHelp

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Hi y'all,I'm using RoboHelp 2020.4.173 and I'm trying to match the style of our InDesign-generated PDFs when using a RH Output Preset for PDF. The one thing that's being stubborn is the line spacing for the ToC. I can't for the life of me find where those styles are defined and how to change them.In my search through this forum, I found references to a p.pdf-toc class, and I've added that to my .css (the same one used by the master page), but no matter what change I make to that class (such as color: #9012fe;), the ToC does not change.Where do I set up styles that affect the ToC?Thanks for your help!

I've just upgraded to the current version of RH and have encountered strange behaviour with thumbnail sizing. I have two screenshots on one page, both with a thumbnail width of 300. On generation as HTML5, the thumbnails have noticeably different widths.To add to the strangeness, clicking the first thumbnail produces a SMALLER image. (The original size is 631 × 483, with a thumbnail setting of 392 × 300. Clicking after generation produces an image about 80% of the original when it clealry should be much larger.)The second screenshot is 753 × 480, with a thumbnail setting of 471 × 300. Clicking after generation produces an imageabout 110% of the original, nothing like the ratio expected from th esettings.Any ideas as to what is going on here?

I might have mixed up the years in my example (below), but I am currently watching 3 different tutorials for RoboHelp, and none of them have the same buttons in the same place (IE: Translations). I get that software companies need to constantly make changes to justify taking one weeks pay from my pocket every flipping year, but can you at least post the changes in a way that we can easily find them? Employers do not like it when our productivity slows down, just so we can find some stupid button/function change that is No Help At All! Stop reinventing the wheel. If it is not a new feature, then there is no need to move everything around. I know designers who just don't want to do it anymore becasue you guys make for a terrible professional work environment. If Adobe were a person, I would fire them for slowing down my workplace productivity every year or so with unnecessary convoluted updates. Thanks 

When I insert a formatted variable into a topic and then print to Word, the variable value is rendered in Times New Roman instead of the paragraph font (in my case Tahoma). It's correct in the HTML5 output though.The variable value is defined as <em><strong>storm </strong>ACME User Guide</em> Am I missing something or could this be a bug?Any thoughts/workarounds would be useful. Otherwise, I may have to create yet another word VBA macro to resolve this issue.

Hi all,to me, it seems that changes to the master page in the output preset is no longer saved in RH new UI 2020.4.173. I tried to change the master page in my own project and in the sample project "About Robohelp". I can save the preset just fine, but when I close it and reopen it, the changes are reset. I also tried doing this with an existing preset and with a new one. Both with the same result. Has anyone else seen this and can confirm this is a bug?Thanks and best regardsKarin

I believe I've done my due diligence for this. But, surprisingly, I haven't seen an answer for how you might create a note using an image before the running text, and format the text properly. I'm trialling RoboHelp 2020. I'm just getting acquainted with CSS. And here's where I've gotten so far in the WYSIWYG editor. And here's the CSS I have for the p.caution style at this point (the ::before clause lifted from a post here). p.caution {/* Styling for the regular text */padding-left: 0px;line-height: 1.15;margin-top: 10px;margin-bottom: 0px;padding-top: 5px;padding-bottom: 5px;vertical-align: bottom;font-family: Calibri;margin-right: 0px;margin-left: 0px;display: inline;font-size: 11pt;}p.caution::before {--prefix-gap: 3pt;margin-right: var(--prefix-gap);counter-increment: p\.caution;content: url('../images/Images-HAT_Trial/Caution.png')counter(p\.caution1, none);}What I'd like to achieve is the ability to wrap the text starting at the top right corner of the image to its bot

  In December 2020, Forrester published an independent research report as part of their ongoing thought leadership around the "Future of Documents". Hear from our featured speaker, Cheryl McKinnon, Principal Analyst at Forrester, as she explains this report and highlights the coming disruption they expect to see over the next few years in the very first phase of the classic content lifecycle: content authoring. Chad Dybdahl, Solution Consultant at Adobe, will explore how a structured content management approach via component content management systems (CCMS) can go a long way in spearheading this disruption. Watch recording  

I subscribed to a MONTHLY TRIAL yet when i go to cancel it says i have to pay an outstanding $90 annual fee. why do i have to pay a fee.

Hello,I made a copy of my RoboHelp project because I have to do another project that is similar. I placed the files in a new folder. I renamed my new folder and ".rhpj" file. My question is how do I get RoboHelp to change the project name at the top of the screen. See the red arrow in the attached photo.    ThanksLisa 

We need more than four Menu Item Levels for our online help. We have now also created a fifth level, but the problem is that we cannot format it.Is there a way to have more than four menu item levels and format them?The fifth level is then inserted and displayed flush left in the menu again, see screenshots. 

Hello, I'm using RH 2019.0.12 version.When I try to update RH  with the version 2019.0.14, the Robohelp Updater crashes (screenshot). Does anyone have a solution?Thanks.

When I select Help > Update, I get this oxymoronic message: "Specified product is not installed on this machine". Does anyone have a solution?

I am using RoboHelp 2019 Update 5.I upgraded a RoboHelp 2015 Classic project into RoboHelp 2019 (not classic)1. I have a customized style (Steps) that numbers items (much like <ol>).2. I am using it in drop-down text.When I open the second, third, fourth, etc. drop-downs, the numbering continues rather than restarting at 1.Let's say I have 4 drop-down text paragraphs of 4 steps each. Rather than four steps numbered 1 -4 for each drop-down, I get four drop-downs with steps numbered 1 - 16. Oh, BTW it's dynamic. If I open drop-downs 1 and 4, I get two paragraphs of steps numbers 1 - 8. Also, if I interrupt the steps:1. The numbering restarts at 1 (as in this example).2. Rather than continuing with 3.The "Start From" property of the style is 1. I think that is the issue. In 2015 Classic I could right-click on the offending renumbering, select List Style..., activate "Restart Numbering At:, enter the restart number, click OK and be happy.Is there such a work around in RoboHelp 2019?

Hi, Everyone. I've just created a new topic. But even after rebooting RH 2020.4.173, the new topic does not appear in the Review Pane. It might be because I've created the new topic in an unsanctioned way. Here's what I did: Copied (ctrl + C) a topic in the TOC (yellow, Screenshot 1)Pasted it into the TOC; renamed it "Tuition Reimbursement" (green, Screenshot 2) SCREENSHOT 1: SCREENSHOT 2 That's probably not the proper way to create a new topic. My new "Tuition Reimbursement" topic does not appear in the Contents Pane. But I created it that way (copy-and-paste) for efficiency -- the layout and formatting is copied from the original.  Any advice for me?  Thank you!   

Hi all,I have completed my first RoboHelp project and saved it as a chm file. After I generated a chm file and viewed the output successfully, I sent it to our developer to add to our website. He can view the table of contents in the left frame, but is unable to view any of the content in the right frame.I'm not sure if I am not saving it correctly or have the settings right.Has anyone had this issue and can guide me to a solution?Thank you    

Is it possible to stop the TOC to scroll when we scroll on topic?I am using the Orange skin for Frameless output.Can this be achieved by changing any of the paramaeters on the RH2020 UI or do we need to make any change in the CSS?

What is the difference between leaving a topic out of the Table of Contents entirely, and including it there but clicking "Hide in Output" on that page?

Hi all,Is there a way to have changes highlighted in .chm output?I have some changes I need a colleague to review and want to make it easy for them to see what the changes are.Would track changes work for .chm output?Thanks!

I need to link a bookmark created in one topic to certain terms in another topic. To clarify my point, here is a use case:1. Create two topics: Topic 1 and Topic 2 2. Add a Head2 to Topic 1 and insert a bookmark next to the Head2. 3. Now, create a Head 2 in Topic 2 and add some content to it. Try linking certain terms in the content to the bookmark in Topic 1.I tried using Insert Links> Cross-Reference> Add bookmark. The problem is that the term to which the bookmark should be linked is being replaced by the bookmark term( headin) itself. How do I link the term to that heading in a way the term is not replaced?

Hi, Everyone. I'm having trouble with a MS Word output preset. Before creating the output preset, I create a new TOC that contains only one topic. (Screenshot 1.) SCREENSHOT 1 Then I create the MS Word output preset and point it to that new TOC. (Screenshot 2.) SCREENSHOT 2 However, when I generate the output, it contains ALL of my topics. (It should only contain the one topic  that's in the TOC, "28. Privacy") I'd appreciate any ideas for troubleshooting this. Thank you!

Hi all,   At my company we were using RoboHelp 2019 until just recently. Now that we are using RoboHelp 2020, we are trying to output HTML files, but are getting a message stating that the generation failed, with not details other than that. I am concernced that the move to RoboHelp 2020 has done something to the original project file.   Has anyone had any experience whree RoboHelp 2020 fails to generate output files/HTML, and have you figured out a way to make it work?   Thanks in advance  

Hello, How can I change the sie of an embedded pdf document into a .chm output file ?I used the iframe to embed my PDF document and I set width and height to 100% (instead of a absolute pixel  numbers) so the PDF fits the complete display window. When I generate my .chm file, the width is 100% (OK)  but the height is only 2-3 cm. Thanks for your advices. Nicolas

Hello, I'm trying to change the default size of the .chm file generated with Robohelp 2020. The .chm file window size is quite small and needs to be resized everytime I open it. I'm very new in using Robohelp (I was using the MS HTML Help Workshop until now and I decided to move to Robohelp).  Kind regards Nicolas

Hi all,Is there a way to change the status of all topics in a project?Thanks!