RoboHelp

In this webinar, we will explore how you can leverage Microcontent authoring in the new release of Adobe RoboHelp, to create context-sensitive Help content, search engine feature snippets, and more. You will also learn how to use Microcontent to power next-generation chatbots. Register here for free

HiIn Layout > Topic Page Buttons, RH provides a couple of default buttons and their respective actions to be performed when the user clicks the button in the outputI would like to know where are these functions defined in RH2019. For example, if I select the Expand/Collapse button, in the OnClick field, RH shows rh.model.publish(rh.consts('EVT_EXPAND_COLLAPSE_ALL'), 'Expand');I added a Share button but I am not able to find the function for it so that I can add it in the OnClick field.Does RH have the command for it already available as we have it for the other buttons such as Expand/Collapse, Favourites, etc?If yes, may I know where can I find that in RH?If no, and if I create a command by my own, to which folder in RH do I need to add the new command so that the current link in the output gets copied as the user clicks the Share button?

I cannot select a filter in RoboHelp 2019. When I click a selection, the checkmark vanishes.

Hi! I (still) use RH 2015, creating output in Responsive HTML format. I need to make all of the entries in my projects' navigation pane (TOC, Index, and Glossary) a few points larger. They are currently only 8 points in size. Can anyone tell me how to do this?Thank you!TimCharlotte, NC

I have a project that has been used for years and now suddenly I get an error once it attempts to load the project.  I am on Windows 7 and it is RoboHelp 9.  Any ideas?  Losing this file will be devastating. Problem signature:  Problem Event Name:                    APPCRASH  Application Name:                         RoboHTML.exe  Application Version:                       9.0.2.271  Application Timestamp:                 4ede0156  Fault Module Name:                

I attended the special event last week (besides: it was a fine showcase for all the overwhelmingly great new features!), and since then I was playing around with my 160+ topics RoboHelp 2019 project in the 2020 Trial version. Great fun, even though I didn't even test the new Review process and creating sophisticated PDFs with that new tooling! Of course, I started the purchasing process already within our company (worth every penny!!), and also for shifting RoboHelp to macOS in a private license of TCS which I'm about to make use of for my upcoming Master thesis. Now that we're about to start a public survey on our RoboHelp content, I was wondering: would it be possible to transfer the two new frameless skins (especially the top-menu version) to use it with Rh 2019.0.14? Or is there so much altered JavaScript in it that it wouldn't work? By the way: I also was wondering how to utilize the spaces on the left and right in the top-menu skin, where the panels had been previo

Can webhelp created and compiled in RoboHelp 2019 HTML be viewed on Windows 7?My company's device runs only on Windows 7.Also can it be viewed only a browser and not via the Internet. The device may need to be used in places where there is no Internet connection.

2020 Release Following is the comprehensive list of all the significant changes done in the 2020 release. It includes new features, improvements and fixes for the user-reported bugs. I thought it would be useful to put it together for the benefit of all the users especially who are on 2019 version.  New Features and Improvements  Mac Version RoboHelp is available on Mac OS now. There is feature parity with the Windows version, only notable missing feature is Microsoft HTML Help (CHM) output which is not available on Mac.   Microcontent Microcontent is a smaller piece of content than a topic which you author in terms of Intent, Response, Phrases and Keywords. You can also associate an ID if you have context-sensitive usage. Since it is smaller than a topic RoboHelp provides a unique tabular authoring experience. You can create a fresh content or reuse to create Responses from existing topics. RoboHelp allows you to author in groups so you always start with ne

In my framemaker doc I have text boxes that contain cross reference links to other sections in the same doc. These are valid with the FM doc.   But when I published to html5 responsive output, the boxes came across as images and the hypertext lays flat, no link. I see in the publish settings things like Options - use html page template and override styles; will any of the settings on the Edit-Settings dialog enable my cross ref links to come through in the output despite being inside a text box? Any advice would be greatly appreciated.-Bill    

I created a project with Robohelp 2019 trial version. I purchase the product and downloaded version 2020. I tried importing my project to version 2020 and it does not work. Do I have to do something else? 

I am trying to test RH 2020 to see if we should migrate from RH 2019 Classic. But I don't want it to interfere with my current setup, so I am installing it on a VM... where it successfully starts, then automatically closes after a few seconds. Any ideas? I guess something about the VM is tripping it up, but I'm trying to understand if there's something I can change (missing prereq?) or I just can't use this VM at all. The VM is using Windows Server 2016, has ~6GB free space, and has very restricted internet access. I see that in the requirements it says "This software will not operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to Online Services." - does this also apply to a trial version? Is RH trying to call home, failing and exiting? If so, can anyone provide the IP IT needs to add to the exceptions list?

HiI have downloaded the trial version of RH2020. For some reason the output is not getting generated. In Quick Generate > Output Preset > Frameless, the bar keeps running for ever without generating an ouput.I also checked with the built-in RH project - Compass Travel but still no luck.Any specific settings that RH2020 requires? 

RoboHelp 2019 - New UIMy project consists of very short topics starting with Heading 1.Is there a way to have more than one topic to a page?  I don't see any setting for this in the PDF Output Preset.

I need help ASAP.  When I create an image map on an image and generate responsive HTML5 output, the link is not in the correct position on the image. The image size 1331x777. Please can someone help me with this immediately, I am working on a project that is due very soon and I need help?

Hi, Everyone. My homepage TOC isn't behaving the way I think it should. Shouldn't only top-level books appear in the TOC?  Here's my TOC in the editor (Screenshot 1):SCREENSHOT 1 But here's my home page. See the tile titled "About ETF" (Screenshot 2)? That's a 2nd-level book.  SCREENSHOT 2  Thank you in advance for your help! 

Hi All,I am having some issues using the merged projects in RH 2019. I can add them to the TOC, but when I update the TOC, the projects disappear. Is it normal? How do I proceed? Thanks!!

Create an effective search experience for your users with the most relevant information available in smaller, bite-sized snippets of content. Tailor your mini-content to help authors use Microcontent to deliver information-rich content snippets, power the next-generation chatbots, and handy search results. Integrate the new Microhelp in your environment now. For more information, see Microcontent. See a video on Future-ready content with Microcontent authoring.

Announcing the availability of the latest release of Adobe RoboHelp on macOS! Adobe introduces millions of creative designers and authors to new levels of ease of use, performance, and reliability, giving people the power to work more productively. Converging the most beautiful, seamless experience of macOS with powerful content creation through RoboHelp is another big step forward.   Get help with set up, system requirements, keyboard shortcuts, and more to deploy RoboHelp on your Mac system.   For more information, learn how to download and install RoboHelp on macOS. See a video on Introducing Adobe RoboHelp on Mac.

Microcontent. Chatbots. Online Review. All this on #Mac plus Windows! The new Adobe #RoboHelp is here. Learn more about the next-generation software here: RoboHelp blog post.    Visit: https://adobe.ly/38Ygu4L #microcontent #chatbots #knowledgebase

The new release of Adobe Technical Communication Suite is now available! Get the five industry-leading tools - Adobe #FrameMaker, Adobe #RoboHelp, Adobe #Captivate, Adobe Presenter, and Adobe Acrobat, all packaged in one single suite today. Learn more about this release in the TCS blog post.    Visit: https://adobe.ly/38U7NIC  #TechComm #eLearning #documentation

We have a help project set up to export as responsive HTML5. When viewing the help in a browser, if you right click on a topic link in the ToC and choose to open it in a new window, the topic file will open without the help file skin around it (it will just open the base topic text into the new window).We couldn't find any way in RoboHelp to adjust this behavior. How can we open a topic in a new window so it appears as it would if you would have just clicked on the link normally?

HiIs it possible to add a cover page while generating a Word output. I did see the option to add a cover page for PDF but not in Word. 

Hello!I am new to RoboHelp (had 2015 and now have 2017) and have had issues compiling an output for a little over a week now. The issues that pop up are:1. Unsupported Characters2. Not enough memoryHow do I fix these two errors to compile an output in Microsoft HTML? And/or how do I compile an output properly? (I have used the Output SSL pod and clicked Microsoft HTML Help and hit Generate Output but I still get the above errors each time) 

Greetings,In the CHM output, in some topics, some content appears to be invisible.  When I simply left-click and drag the area which is invisible, I can see the text. Any idea what could be the root cause and a fix to this? Appreciate your help! 

HiI have noticed two issues while generating a Word ouptut:The TOC page displays the heading as just Contents and not Table of Contents. Is there any setting in RH so that the Word ouptut shows Table of Contents and not Contents or do I need to manually change it in the generated Word doc?Master Pages - I have a master page to show the Header and Footer in the Word output. But unfortunately, the master page is not getting applied. Any ideas on why it could be so?