RoboHelp

I have a large project that I maintain and add to. It is normally output to two destinations, one is a chm file, one is a web file. The web file is uploaded to a remote server, the chm file is included in our installation exe. Each of these outputs uses a different condition.I have a conditional statement in every page that will include one of two stylesheets depending on the output destination.For no apparent reason, Robohelp has decided it no longer wants to include my default stylesheet into the web output files. The Log simply states "Skipped copying external file "C:/Users/andrew.snape/Cimatron Work Folder/css/default.css" - even though the file is not external, it is included in the project.Can anyone offer some advice? 

How to show/hide a topic I'm working on a user guide comprising 20 features, all consolidated into a single responsive HTML output using RoboHelp 2022.The application has a role "Client" and "Client- Hourly".This "Client- Hourly" role should not see 4 to 5 features. So I need to hide those topics for "Client- Hourly" and show all topics for "Client". There should only be one responsive HTML. Depending on the role, the topics should be shown/hidden.How can I achieve this in RoboHelp 2022 without generating two separate responsive HTML outputs?

I have a question.  I have asked this in prior posts, but will try again bc it is a big problem for me.  I've created ordered and unordered list styles for 3 levels.  I have cleared formatting in the lists that I'm having trouble with and I have clicked the "none" option in the bullets and numbering toolbar buttons at the top of RH.  Level 1 applies fine.  But, when I try to Tab to move in to level 2 it doesn't work.  I've looked through CSS code and I  feel like it's right, but I'm obviously missing something.  I will add some screenshots and attach an example of what is happening. This first screenshot is the desired outcome.  This is the document in Word that we imported into RH.  The highlighted text is where the problem is (one area I'm haivng the problem, althought it's happening in most all of the files we are importing. ) I'm needing to change the existing bullets to lower-alpha numbers.  I cleaer the formatting on the exis

We have an old project created in RH2019 Classic which used a customised Webhelp skin. We had removed the header and also the search field (we just had a search tab in the left-hand area). The company has upgraded to RH2020, and updating the projects (there are over 100 of them) does not upgrade the customised skins. I have managed to perform most of the customisations, but cannot see how to remove the header and search field. Is there a way to do this?

I think I just hit my breaking point.  I've spent one entire day messing with these lists trying everything I can think of to just add 1/2" space between my number or bullet and my text.  I've messed with the autonumbering, I've messed with ol and ul styles and decimal styles and alpha numberic styles, disc styles, created my own styles, modified the existing styles and I can't make it work.  I've literally spent the last 20 years teaching paragraph numbering in MS Word to adults of varying skill level.  I cannot believe it is this confusing.  I have NO (ZERO) idea what any of the fields inside of the "style editor", I guess it's called, even do as it relates to setting up a freaking numbered or bulleted list.  Prefix Width, what is it?  What does it control?  Do I need it?  Indent?  What does that control?  If I literally click the increase arrow on the indent field, what is it indenting.  Sometimes my preview will move allow

Hi,  I have a project with many styles. I edited and redefined must of them,I see them fine on the screen, but when I generate the output it keeps the previous styles.Can you help me? Thank you  

I am working with Multilevel lists in RH 2022.  I've imported a document from Word into RH.  I have created my list style and configured it for 4 levels (3, actually is all that is needed.)  I'm going through my imported file and I'm trying to apply my list style to the parts of the document that need the numbering.  Things are going great in some parts of the document and then in others, I am unable to use the Tab key to move the lines to the next level.  I select the lines that need the numbers applied to them, and select my list style that I created called KEESMultilevelList and then I press Tab because I need it to be a level 2 and nothing happens.  Earlier in this same document, tab works and allows me to move the lines in to the next level.  I've looked at the CSS source code and I have no idea what the hell I'm even looking at.  In addition to this problem, I also have a strange issue where these random paragraph markers appear in my

RoboHelp 2022 (version 2022.2.22). The preview for the Azure Blue skin in the skin editor looks like this (and when I generated it on Tuesday, the output also looked like this): Today, the preview still looks like, but the generated output looks like this: Instead of at the top, the TOC and index buttons are to the side.  The TOC also behaves differently.   I'm not sure what changed between Tuesday and yesterday/today - the output on Tuesday looked like the first screen print, and when I opened a book in the TOC, it still showed all of the TOC books (similar to how it does in frameless and how the TOC behaved in RH2017).  But now when I open a TOC book, it only shows the contents of that book and I have to select a previous folder icon () to get back to view all of the books.  I don't know what happened from one day to the next - yesterday morning I viewed the output before I even opened RoboHelp and it had changed, and no one else works in

RoboHelp 2022 (version 2022.2.22) Experimenting with trying to use a frameless template, and trying to make links behave the same way that they do in our current projects (RH2017).  The projects are all on an intranet site.   External links:When using a frameless template, is there a way to make an external link (usually a topic in another project) appear in the center panel (make it replace the current topic with the external link, still viewing the same TOC and header from the original project)?  If the Same Frame option is selected for the link, in an HTML5 template (and RH2017), the link opens in the same frame and you can still see the toc (and header, etc).  If I select the same frame option in a frameless template, it opens the link in the whole window, so it appears that you are no longer in the same site.  (Which I suppose you're not, but we want it to remain in the frame, or the center panel in frameless, only).  Is that possible?&

Our company logo was in the top right of the PDF output, but it no longer shows there since the update. Furthermore, the appearance and disappearance of the header and footer text is quite erratic. Some pages show no header/footer at all, some only show a header, others only a footer, and some show both, but still without the images. The images *are* visible in the master page itself. I have not changed a single thing on my master page for PDF. It was working perfectly before the update. It took me quite some time to get this working correctly. In about 3 weeks we will need to release the pdf output for this project.  Please Adobe, help. I can't keep spending hours and hours again on things that suddenly break when I need to release actual documents with this software. 

I have created a comprehensive index in RoboHelp Version 2020.7.46 and output it to HTML5 help. In the output, when I click on a keyword, it takes me to the correct topic. When I click on a subkeyword, it shows four boxes looping around eachother in an endless spin. How can I fix this? 

Hello... I am not able to generate a Word or PDF output. It takes so much time to generate even a small project of 15 pages. Sometimes, it generates incomplete output or RH crush.Please help me to resolve this issue. 

In RoboHelp 2022, I am getting display issues while generating my output preset as CHM. I didn't find these problems raised in my previous Robohelp 2015 version. Can someone please help me solve these issues? For example, my topics in the CHM Search tab display "-" symbols inserted, while I don't get the same in the RoboHelp 2015 version.

Hi,How can I copy styles from one style sheet to another style sheet ina a Robohelp project?Thanks

Hi!We have a question which we need some help on.We have made a couple of Robohelp projects and connected them to a Motherproject.Our question is the do we need a customized template in all the projects or can we only have an customized template in the mother project?It generates a great deal of files, we would like to avoid to many files if there´s a possibility for this. 

I am trying to simulate the language translation process all the way through so I can grasp how all the pieces work together. I've exported my project to xlfs - no problem there. Then I made a small edit to one of the xlfs to simulate the translation. When I attempt to import the xlfs back into the project I never see the test edits. I am opening the translation project not the original untranslated one. I know I've left out a lot of detail here that would probably help in understanding the issue, but not really sure where to begin. Feel like I will not be able to put an actual translated project in place properly. I made the test edit to the xlf using Notepad rather than an XLIFF translation tool so not sure if this could be part of the problem. BTW I'm using RoboHelp 2022.3.93. Thank you.

Hi All, I've been trying to use the 'Collaborate' functionality for the first time in RH (v. 2022.1.188) but I was unsuccessful. I am trying to use Sharepoint as my main repository. I followed the steps that are enlisted in RH Community (https://helpx.adobe.com/it/robohelp/using/sharepoint.html).I'm having issues trying to understand which path to use in the Output Presets (Output Path / Local Path). Whenever I choose a local path, I am not able to generate the project.Anyone having issues using Sharepoint as repository?It would be very useful to find an extensive guide to understand how to collaborate. 

Manual translation German-English(GB) via XLIFFTranslation tool = XTM Cloud Problem:Unwanted segmentation by number/point combination (e.g. 12. month)(Screen_1) SRX file was supplemented with segmentation rule:(Screen_2)<rule break="no"><beforebreak>(\b|\p{Z}\s)[\p{C}]*(Nr\.|\. Month(s)?|\. change)</beforebreak><afterbreak>[\p{C}]*[\p{Z}\s]+[\p{C}]*[\p{N}]</afterbreak></rule> According to 'Regex' the rule should be correct.(Screen_3) Changed SRX file replaced in corresponding folder(Screen_4) However, new rule is not taken into account when XLIFF is exported again from Robohelp(Screen_5) Wrong workflow? Wrong rule? 

Hi all, Please help me to fix this issues. Am getting this error in the production server.http://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/Studio/orange.css.maphttp://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/csh-redirect.js.maphttp://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/topicpage.js.map

I am a RoboHelp 2020 user..Is it possible to set an image smaller than its original size, then have it display in its original size when you hover the mouse over the image?

1. I am using RoboHelp 2022 Bluelagoon frameless.I want to decrease the size of the Search bar.2. I want to make the search result on the topic page look like the below image. 

Hello.  I'm not sure if this has been asked before; I've found somewhat similar questons but not this exactly.  This is more of an "is this normal/supposed to happen?" question because people have found it a little disconserting. We're converting from RH2017 to 2022, using WebHelp and now Responsive HTML 5. In 2017, our URLs look like this:https://intranet.com/project/   - this is when you first open the site online, and this same URL remains no matter what you select from the TOC https://intranet.com/project/folder_name/abc.htm  - this how a topic url appears if you click the topic from within another topic and it opens in a new tab In 2022, the URLs look like this:https://intranet.com/project/#t=default.htm  - when you first open the site to the default topic https://intranet.com/project/#t=folder_name%2Fabc.htm  - the url changes when you select the abc topic from the TOC (and this can get long depending on t

I'm simply trying to set before and after paragraph spacing to a style that I'm trying to create in RH 2022.  Can someone point me in the right direction?  I don't seem to be finding much online about this?  I am new to Robohelp but I have found information regarding how to do this in Classic version.  Please help.  

Hello, I am working on the translation of a portion of a large project to Spanish. I have been able to successfully use Machine Translation to translate the topics and TOC from English to Spanish. My question is... is there a best practice or process for making small edits to the machine translated text? I am able to make the changes in the translation project and then generate. The output will have the edits. Is there a way to track these for future modifications? Is there a way to export my translated (Spanish) version to XLIFF and then import as a way to perform edits by a non-RoboHelp user (starting with the machine translated text rather than English)?  

This post may be related to https://community.adobe.com/t5/robohelp-discussions/robohelp-2022-doesn-t-show-topic-css-styles-after-upgrade/m-p/14195698, but I am adding it in case it helps anyone.  If a moderator determines it's a duplicate, feel free to discard this post.After I converted some of my RH 2020 projects to RH 2022, I noticed that, in some cases, the system did not apply the css styles to the RH Topic View and did not show the css styles in the Styles list.  In all cases, the output view looked correct.  In my case, I determined that the problem was due to capitalization in the css name.  For the output view, css file name capitalization does not appear to matter.  For the RH Topic View to work correctly, css filename capitalization does matter.  If my css file name is ECIStyleSheet.css (with a capital "I") and a topic's code view lists <link rel="stylesheet" href="../../assets/css/ECiStyleSheet.css" type="text/css" /> (with a lowerc