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Hi, I'm using Robohelp 2017, with the Indigo responsive HTML5 output. The texts below the menu bullets appear incomplete when they exceed the expected length. Is there a way for them to be displayed in full or on two lines? I'm attaching an image with an example of incomplete text
Hello! So I am fairly new to RoboHelp and coding, I only started using this program two months ago and had no codng experience prior. It's has been a bit of a learning curve, but I am starting to get the hang of it and tried some of the training modules available for it. I am however having an issue which although isn't stopping me from doing my job, it is much more time consuming then I feel it needs to be. I am currently working on doing a full update of our Knowledge Base which is upwards of 900 articles. We review the documents on MS Word and then transfer them over to RoboHelp, however the issue I am having is with my hyperlinks. As soon as I paste them into RoboHelp from MS Word, the destination of all my links dissapears and I have to manually edit each one to add the destination into all of the links. They transfer over and still look like hyperlinks (blue and underlined) its just the link is broken every time. Some links are just project files which I can sort out re
I'm having an issue where the DOCTYPE declaration in RoboHelp 2017 keeps reverting to this:<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">When I change it to either of these, RH reverts it back:<!DOCTYPE html> or <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN">I'm asking because ever time I make a change in a topic and save it, I'm getting this exception error message which is quite annoying:I can only assume it's related to the DOCTYPE declaration.Any help would be greatly appreciated.
I'm on RoboHelp 2022.3.93. I'm really stumped with this one. Using the Collaborate menu, I'm able to set up a Connection Profile and sign in to my SharePoint account. However, when I try to add a project, there is no Add Project menu option as detailed on the Help page: https://helpx.adobe.com/robohelp/using/sharepoint.html. I've set up projects using this feature before and have been able to open the project, check out files, make changes, check in files, etc. I'm able to select existing projects and have them sync to my laptop. I just can't figure out how to add a new project.
RH 2022.3.93Frameless output---Just a heads-up for people who use bookmarks in dropdowns: do not start bookmark IDs with a number in a dropdown. If you make a link to a bookmark starting with a number and click on the link, you will be directed to the general topic but the dropdown will fail to expand. e.g. in topic B you have a dropdown with two bookmarks: <p><a class="dropspot" data-rhwidget="DropSpot" data-target="drop-down" href="#">dropdownz</a></p><div class="droptext" data-targetname="drop-down"> <p><a id="test1"></a>test1</p> <p><a id="1test"></a>1test</p></div> Create a topic A and add links to both bookmarks (hyperlinks or crossrefs both exhibit the same problem).The first link will successfully auto-open the dropdown, the second will not.
I have an extensive document that I have inherited (6000+ topics in several publications) that is authored in English (US)One of our subsidiaries has translated each topic individually into German by copying and editing the project and manually overtyping the content to create a whole new Robohelp project. I am now trying to fix this issue and do the job properly.Is there a way to bring these files back into my original project so I can then use the Translations panel to manage any further work that will be needed (without converting them all to XLIF)? I have tried linking to an existing project but that did not capture the translated files. I then assumed that if I created a translation project and then overwrote the content with my German project, the original file would recognize and accept the update, but this has not worked.
I have a large project that I maintain and add to. It is normally output to two destinations, one is a chm file, one is a web file. The web file is uploaded to a remote server, the chm file is included in our installation exe. Each of these outputs uses a different condition.I have a conditional statement in every page that will include one of two stylesheets depending on the output destination.For no apparent reason, Robohelp has decided it no longer wants to include my default stylesheet into the web output files. The Log simply states "Skipped copying external file "C:/Users/andrew.snape/Cimatron Work Folder/css/default.css" - even though the file is not external, it is included in the project.Can anyone offer some advice?
How to show/hide a topic I'm working on a user guide comprising 20 features, all consolidated into a single responsive HTML output using RoboHelp 2022.The application has a role "Client" and "Client- Hourly".This "Client- Hourly" role should not see 4 to 5 features. So I need to hide those topics for "Client- Hourly" and show all topics for "Client". There should only be one responsive HTML. Depending on the role, the topics should be shown/hidden.How can I achieve this in RoboHelp 2022 without generating two separate responsive HTML outputs?
I have a question. I have asked this in prior posts, but will try again bc it is a big problem for me. I've created ordered and unordered list styles for 3 levels. I have cleared formatting in the lists that I'm having trouble with and I have clicked the "none" option in the bullets and numbering toolbar buttons at the top of RH. Level 1 applies fine. But, when I try to Tab to move in to level 2 it doesn't work. I've looked through CSS code and I feel like it's right, but I'm obviously missing something. I will add some screenshots and attach an example of what is happening. This first screenshot is the desired outcome. This is the document in Word that we imported into RH. The highlighted text is where the problem is (one area I'm haivng the problem, althought it's happening in most all of the files we are importing. ) I'm needing to change the existing bullets to lower-alpha numbers. I cleaer the formatting on the exis
We have an old project created in RH2019 Classic which used a customised Webhelp skin. We had removed the header and also the search field (we just had a search tab in the left-hand area). The company has upgraded to RH2020, and updating the projects (there are over 100 of them) does not upgrade the customised skins. I have managed to perform most of the customisations, but cannot see how to remove the header and search field. Is there a way to do this?
I think I just hit my breaking point. I've spent one entire day messing with these lists trying everything I can think of to just add 1/2" space between my number or bullet and my text. I've messed with the autonumbering, I've messed with ol and ul styles and decimal styles and alpha numberic styles, disc styles, created my own styles, modified the existing styles and I can't make it work. I've literally spent the last 20 years teaching paragraph numbering in MS Word to adults of varying skill level. I cannot believe it is this confusing. I have NO (ZERO) idea what any of the fields inside of the "style editor", I guess it's called, even do as it relates to setting up a freaking numbered or bulleted list. Prefix Width, what is it? What does it control? Do I need it? Indent? What does that control? If I literally click the increase arrow on the indent field, what is it indenting. Sometimes my preview will move allow
Hi, I have a project with many styles. I edited and redefined must of them,I see them fine on the screen, but when I generate the output it keeps the previous styles.Can you help me? Thank you
I am working with Multilevel lists in RH 2022. I've imported a document from Word into RH. I have created my list style and configured it for 4 levels (3, actually is all that is needed.) I'm going through my imported file and I'm trying to apply my list style to the parts of the document that need the numbering. Things are going great in some parts of the document and then in others, I am unable to use the Tab key to move the lines to the next level. I select the lines that need the numbers applied to them, and select my list style that I created called KEESMultilevelList and then I press Tab because I need it to be a level 2 and nothing happens. Earlier in this same document, tab works and allows me to move the lines in to the next level. I've looked at the CSS source code and I have no idea what the hell I'm even looking at. In addition to this problem, I also have a strange issue where these random paragraph markers appear in my
RoboHelp 2022 (version 2022.2.22). The preview for the Azure Blue skin in the skin editor looks like this (and when I generated it on Tuesday, the output also looked like this): Today, the preview still looks like, but the generated output looks like this: Instead of at the top, the TOC and index buttons are to the side. The TOC also behaves differently. I'm not sure what changed between Tuesday and yesterday/today - the output on Tuesday looked like the first screen print, and when I opened a book in the TOC, it still showed all of the TOC books (similar to how it does in frameless and how the TOC behaved in RH2017). But now when I open a TOC book, it only shows the contents of that book and I have to select a previous folder icon () to get back to view all of the books. I don't know what happened from one day to the next - yesterday morning I viewed the output before I even opened RoboHelp and it had changed, and no one else works in
RoboHelp 2022 (version 2022.2.22) Experimenting with trying to use a frameless template, and trying to make links behave the same way that they do in our current projects (RH2017). The projects are all on an intranet site. External links:When using a frameless template, is there a way to make an external link (usually a topic in another project) appear in the center panel (make it replace the current topic with the external link, still viewing the same TOC and header from the original project)? If the Same Frame option is selected for the link, in an HTML5 template (and RH2017), the link opens in the same frame and you can still see the toc (and header, etc). If I select the same frame option in a frameless template, it opens the link in the whole window, so it appears that you are no longer in the same site. (Which I suppose you're not, but we want it to remain in the frame, or the center panel in frameless, only). Is that possible?&
Our company logo was in the top right of the PDF output, but it no longer shows there since the update. Furthermore, the appearance and disappearance of the header and footer text is quite erratic. Some pages show no header/footer at all, some only show a header, others only a footer, and some show both, but still without the images. The images *are* visible in the master page itself. I have not changed a single thing on my master page for PDF. It was working perfectly before the update. It took me quite some time to get this working correctly. In about 3 weeks we will need to release the pdf output for this project. Please Adobe, help. I can't keep spending hours and hours again on things that suddenly break when I need to release actual documents with this software.
I have created a comprehensive index in RoboHelp Version 2020.7.46 and output it to HTML5 help. In the output, when I click on a keyword, it takes me to the correct topic. When I click on a subkeyword, it shows four boxes looping around eachother in an endless spin. How can I fix this?
Hello... I am not able to generate a Word or PDF output. It takes so much time to generate even a small project of 15 pages. Sometimes, it generates incomplete output or RH crush.Please help me to resolve this issue.
In RoboHelp 2022, I am getting display issues while generating my output preset as CHM. I didn't find these problems raised in my previous Robohelp 2015 version. Can someone please help me solve these issues? For example, my topics in the CHM Search tab display "-" symbols inserted, while I don't get the same in the RoboHelp 2015 version.
Hi,How can I copy styles from one style sheet to another style sheet ina a Robohelp project?Thanks
Hi!We have a question which we need some help on.We have made a couple of Robohelp projects and connected them to a Motherproject.Our question is the do we need a customized template in all the projects or can we only have an customized template in the mother project?It generates a great deal of files, we would like to avoid to many files if there´s a possibility for this.
I am trying to simulate the language translation process all the way through so I can grasp how all the pieces work together. I've exported my project to xlfs - no problem there. Then I made a small edit to one of the xlfs to simulate the translation. When I attempt to import the xlfs back into the project I never see the test edits. I am opening the translation project not the original untranslated one. I know I've left out a lot of detail here that would probably help in understanding the issue, but not really sure where to begin. Feel like I will not be able to put an actual translated project in place properly. I made the test edit to the xlf using Notepad rather than an XLIFF translation tool so not sure if this could be part of the problem. BTW I'm using RoboHelp 2022.3.93. Thank you.
Hi All, I've been trying to use the 'Collaborate' functionality for the first time in RH (v. 2022.1.188) but I was unsuccessful. I am trying to use Sharepoint as my main repository. I followed the steps that are enlisted in RH Community (https://helpx.adobe.com/it/robohelp/using/sharepoint.html).I'm having issues trying to understand which path to use in the Output Presets (Output Path / Local Path). Whenever I choose a local path, I am not able to generate the project.Anyone having issues using Sharepoint as repository?It would be very useful to find an extensive guide to understand how to collaborate.
Manual translation German-English(GB) via XLIFFTranslation tool = XTM Cloud Problem:Unwanted segmentation by number/point combination (e.g. 12. month)(Screen_1) SRX file was supplemented with segmentation rule:(Screen_2)<rule break="no"><beforebreak>(\b|\p{Z}\s)[\p{C}]*(Nr\.|\. Month(s)?|\. change)</beforebreak><afterbreak>[\p{C}]*[\p{Z}\s]+[\p{C}]*[\p{N}]</afterbreak></rule> According to 'Regex' the rule should be correct.(Screen_3) Changed SRX file replaced in corresponding folder(Screen_4) However, new rule is not taken into account when XLIFF is exported again from Robohelp(Screen_5) Wrong workflow? Wrong rule?
Hi all, Please help me to fix this issues. Am getting this error in the production server.http://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/Studio/orange.css.maphttp://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/csh-redirect.js.maphttp://wireless-nsl.prod.wtg.spectrum.net/portalServices/userGuide-Help/template/scripts/topicpage.js.map
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