RoboHelp

This might be a very basic question. I'm reviewing the html 5 output in Robohelp 11 and I noticed that the html 5 layout automatically adds a to the top arrow.I want to adjust that arrow/Div but how do I reach that?I don't seem to see it in the layout editor. And it only show up after generating a layout, and I don;t want to adjust all pages of our help manually.What we actually are trying to do is dynamically let it appear when you scroll down. and not on the screens where there is no scrolling.any ideas?thanks in advance for your answers

Since we upgraded to Tech Comm Suite 5, our RoboHelp projects are no longer linked (single-sourced) to their FrameMaker books. To correct this, we have to relink the projects and then go through the process of setting up the project all over again (mapIDs, table of contents, index, etc.) again, which is a very time consuming process prone to errors. Can anyone please help us avoid having to do this manual process for every single one of our many RoboHelp projects?Any help would be greatly appreciated!

Hi experts. I'd appreciate your thoughts on the RH feature "Create PDF for Review". I've come across a couple concerns...The instructions say that the source RH files shouldn't be edited/altered while a PDF document of the same material is out for review. This is understandable from a synchronizing perspective. But I'm wondering if any of you think it's a non-starter that the source material is locked. I often can't wait for people to return comments, even by a requested deadline, before making edits. This is my first foray into RH docs, and right now I'm more inclined to use cut-and-paste-in-emails to request and receive doc comments.For those of you who do use the feature, and use the shared PDF option, do you know of a service that will host the group-commentable PDFs? Adobe used to have a service for this, but it seems like it is no more. And our IT guy is super security conscious and is so far resistant to have a group-writable directory on one of our servers.Thanks in advance for

I have just updated to Technical Communication Suite 3 which includes RoboHelp HTML 9. I have installed all of the latest updates as of 6/20/2011. I am running Windows 7 Ultimate 64-bit OS, 6GB RAM. Note that I still have RoboHelp HTML 7 installed on the machine.I can use all of the Technical Communication Suite applications (e.g., FrameMaker 10, PhotoShop CS5, etc) except RoboHelp 9.0. When I attempt to open any project (including the sample projects listed on the Starter screen, I receive the error:"Unable to open the file c:\users\myname\Document\My RoboHelp Projects\Adobe RoboHelp 9\myprojectfolder\myprojectname\$rhvariable$.htm. Out of memory starting the editor services."Please let me know if anyone has encountered this error and has resolved it.Thanks!Andrea

I am running RoboHelp 10. My Help output is HTML, generated from the WeHelp target. The output opens in IE 10. The issue has to do with breadcrumbs.When users launch Help from within the application, from a location that links to the Index.htm file, breadcrumbs display at the top of the window.But, when users launch Help from a location that links to Help using context IDs, the open window cuts off the breadcrumbs. Users need to scroll up to view them. If users do not know to scroll up, they cannot navigate to other topics within Help.How can I fix the output, so that users don't need to scroll up to view the breadcrumbs?

I am getting "Out of Memory" error message when I try to import and scan the Frame Maker file into Robo help.

Today I discovered that in our context sensitive help, which I general with Robohelp 10, all the links that are meant to redirect to the help's homepage in the desktop layout instead generated an error page.I contacted the developers, and they said that the system was redirecting to the wrong page: homepage2.htm, instead of homepage.htm, and this had been the case for the past several versions.I provided them with the correct file name: homepage.htmHowever, I am still baffled. Why is Robohelp generating extra homepage files?I restored a previous version, and generated the help. I only received one homepage file.When I generate the current version, I receive homepage.htm and homepage1.htm.And apparently, in previous versions there was also homepage2.htmWhy am I getting these extra files. Are they important? And if not can I delete them?

I recently upgraded from RH9 to RH10 (10.0.1.292). I applied all of the maintenance for RH10 listed on William van Weelden's site and generated WebHelp output. When viewing the output on the server through a browser, I occasionally see a delay in producing the search results list, but the Search progress bar never moves from Searching 0% while the search is executing and finally the search results list is displayed. Has anyone else experienced this?P.S. This may be irrelevant to this issue, but I can use the same search arguments at different times throughout the day and get the same results list of 700+ topics in 2 seconds or in some cases two minutes. I have attributed the difference in elapsed time to server workload or network resources. Could it be problem with a script file?Message was edited by: SHERYL JORNA I just saw a thread that described this problem, https://forums.adobe.com/message/4887676#4887676, but am surprised Adobe has not officially rolled out the fix. @PeterGraing

In Word I often use Shift-F3 to change the case of selected text, toggling between Initial Caps, ALL CAPS, and lowercase.Is there a way of achieving the equivalent In Robohelp?My muscle memory works for other shortcuts, like CTRL-K for a link, which are common between Word and RoboHelp (and other apps, such as Excel), but it fails on this one. I'd be happy to retrain it if there was a new shortcut to learn.(I watched @maxwell Hoffman's  webhinar on RoboHelp shortcuts, but it didn't include one for this.)

Product mananger is saying the the CHM file has later information than the HTMs files. Not sure how that could be. Is there any possible way to import CHM File into an existing RoboHelp project file?

Following on from my previous posts, the date and timestamp of updated files are not being updated in RoboSource Control, i.e. the Modified column in the RoboSource Control Explorer. However, it looks like changes are being stored on the server when topics are checked in, as I can right-click a file in source control that I have changed, choose View, and see the amendments in the HTML.Basically, this means that source control isn't recognising that files have changed and therefore when someone tries to get the latest version it doesn’t think there is one because the date and time are the same as previous version.Has anyone experienced this behaviour before or know why the Modified column has suddenly stopped being updated?ThanksJonathan

Using RoboHelp for HTML version 8, I am publishing to my local hard drive.In the source files, I can see a table of contents, but when the output is generated, the TOC doesn't appear.We have used RoboHelp for many many years and the TOC and Index and search would appear in the output.   In IE, I have to click the button to allow blocked content, and the TOC still doesn't appear.   It is blank in the left hand pane.Any suggestions?Jenny

I used RH way back when, and I thought that, back then, I could name the folder where a project is stored in the .hpj file. Am I remembering incorrectly? I used that capabilty to maintain multiple versions of a Help project and to replicate projects and modify the HPJ to point to the folder I wanted to work with/compile.I'm working with RH 11. Can I this with an .xpj file?

I don't wish to use the ones already present in the gallery. They do not meet my requirements. Therefore, I want to create/design my own screen layout for the responsive HTML5 output. Please let me know the steps to do so. How to create a SLZ file, what is the code that I need to write. What are the components that I need to create to have a complete screen layout to be used in a responsive HTML5 output.

I´m testing Robohelp 10 with SharePoint 365.I configure the Robohelp and SharePoint as the page: http://help.adobe.com/en_US/RoboHelp/10.0/RoboHTML/WS1b49059a33f77726-5aab66613798e5ec9b-8000.htmlOn step 3, when I click on "File/Version Control/Add Version Control" and inform "SharePoint Site", user name and password, Robohelp display a message: "Error: The remote server returned an error: (403) Forbidden."Anybody knows something about this error?Thanks very much.Luiza.

Hi there,What would cause a project to open in Internet Explorer but not in Google Chrome? Using RoboHelp 9. Thanks,Tom

I created a merged project.I created a master/parent project.I added the children rreferences in the parent TOC using the new merged button. I published the parent project.I published all the children (in the parent merged project folder). I generated the parent project again for webhelp, then click view results. The parent project displays with the TOC  (children),  BUT as soon as I click Allow Blocked content, the TOC disappears (first topic is blank).  I have created all projects files locally. The children (when viewed independency) work fine.I have deleted and started over 3 times with the same issue. I contacted Adobe Support, but they could not help.Any idea o what might be the issue or how to resolve this problem.Thanks!Kim

We are considering moving to RH9 Server and RH HTML 11. We wonder whether any of you would like to share your particular experiences with (1) use of RH Server 9 and (2) with use of RH Server 9 with RH HTML 11.Please note that I've read through the 26 or so discussions about RH9 Server, but the web site only displays the same list of discussions when I click the button to display "all".Thanks very much.Carol

HiI am using RH10, as part of the TCS4.I am currently creating/ customizing screen layouts Android phone, Android Tablet, and Desktop for use in our team.Generally, our course titles are a bit long. Obviously, this won't look good in phone and tablet layouts. As a workaround, we are thinking of having different course titles for each layout  (basically, a shorter version). Please suggest the best and easiest way to do that? As far as possible, I am looking for some solution where my users should change the name in one place, say a variable, and it is reflected in all pages of a particular layout. For example, I will give them a variable Phone_Course Title. They need to enter the value there and it is updated in all pages of the Android Phone layout. But I don't see a way to do it using User Defined Variables or Fields. Since many of our users are new to RH, I don't want them to fiddle around too many things here. Of course, that would also mean less issues to tackle for me.If this

RH11 - WebhelpI'm generating mixed font case webhelp and these are the results ProjectName.htm (same with all other project files)projectname_1.htmThis old help file (with remote developers and their calling code files) is needed now - we don't have time to rename and test files. The _1 file is being used and should retain the case. Why is the _1 upper case not being duplicated? Thank you

Can RoboHelp 10 be loaded on Windows 8?

Does Adobe have a solution that allows me to download adobe Air files as PDF files [ that I can open ] on my iMac running Mavericks?

I'm using Chrome version Version 31.0.1650.63 to view a site created with Robohelp Webhelp 9. The topics associated with books do not display in the browser. I get a "file or directory cannot be found" message when I click a book. These topics can be displayed by clicking links that reference these topics. Topics beneath table of contents books also display in Chrome. I have the same problem with Firefox, but not IE. How can I make book topics appear in Webhelp when viewed with Firefox and Chrome?

Hi-I have v9 of RoboHelp. I installed version 11 to try it out and now neither version will open. Any suggestions?Help...!

This topic may not linked to RoboHelp but definately worth following. I'd appreciate the community to assist me. Makers have closed the software and the website. But still an excellent help generator.Has anybody used HelpMaker for generating HTML Website (WebHelp). I try to generate the output but options like search, index are missing. Tried checking in settings, no result. Working fine in CHM (HTML-Help). They term chm and web help as HTML Help and HTML Website.Also when I go to Windows Main settings (an option) do not see anything there.