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Hello, I used a plan credit for a stock file that was listed as vector, but is not. The file number is 2003840624. Is there are more efficient way to report files that are not as described and can I get that credit refunded?
I purchased Adobe Stock #321169282, good vibes text effect template with 3d bold type style and retro concept use for brand label and logotype by Fuadi Alhusini False Advertising. It is NOT Editable!!!!!
I downloaded this image: Teal abstract wavy background design element with energy flow, graphic design Stock Vector | Adobe Stock and thought it was going to be a simple process to remove the words. It wasn’t, because it looks like the creator used image trace (paths that are not drawn correctly, etc.) on an existing asset, so the words are part of the actual vector graphic. Why do we get charged crazy amounts of money for a subscription service, when we get stock images that are really poor in quality?
I have a Creative Cloud license through my work. I use Adobe Stock regularly primarily for images. When I tried to download an asset today, I noticed that the interface was different in that it took me to a kind of checkout page once I clicked to download the image. Some of the images said they were included in the plan and others wanted credits to be able to download when I never had to use credits prior. Then, even if I have an image included in my plan, I get the following error stating I cannot download the selected image.Thanks for your helpCliff
I found an image I would like to report and am wondering if this is the right place to do so.
How do I stop Adobe Stock images from syncing to my library? I just want to download them to my desktop. The answer to this question no longer works, as I do not see those toggle options when clicking “Manage”. No toggle available to turn off syncing
Hello,I am a new Adobe Stock contributor and I am looking for advice on how to improve my illustrations.So far, every illustration I have submitted has been rejected for "Quality Issues." Since all of my submissions received the same rejection reason, I suspect there may be a common technical issue in my workflow or drawing style that I am overlooking.My files are:PNG format 2500 × 2500 pixels 300 dpi Created entirely in Procreate Original artwork (not AI-generated)I have attached three rejected illustrations. All three were rejected for the same reason: "Quality Issues."Could you please tell me what common technical issues you notice? I would especially appreciate any advice regarding edges, brushwork, sharpness, rendering, or any other aspects that may not meet Adobe Stock's quality standards.I am eager to learn and improve, so any feedback would be greatly appreciated.If possible, I would appreciate it if you could point out specific areas in the attached illustrations that need imp
Bonjour, Je viens d’acheter un fichier vectoriel de skyline de villes et la qualité est honteuse. Cf PJ. Cela ressemble à une pale copie de plusieurs skylines re-vectorisé comme un escroc. Merci de me rembourser min crédit et supprimer ce fichier et mieux contrôler les contributions car quand je sais que j’ai des photos à moi qui ont été refusées pour d’autres raisons, je ne conçois pas que vous n’ayez pas banni ce cliché et ses méthodes.
When asked to verify my phone number to access the Adobe Stock Contributor dashboard, the country code is locked to "United States." I can't change it. When I force it to be changed to Indonesia and enter my phone number, an error message like the one below appears.
I was chatting with someone else about this issue and then they referred me to you because apparently we have an Enterprise Teams Plan. We have a multi-user subscription, and recently there was an employee transition over a month ago. As part of that process, our IT department updated the subscription today so it is now associated with my name and email address.I'm not sure what changed, but I am suddenly unable to download images. The system indicates that the following assets were successfully downloaded and that credits were used, but the files never actually download to my computer:#1892227483 #276928017 #254156968To troubleshoot, I have tried multiple browsers and had several coworkers log in using accounts that share the same credit pool. They were also unable to download the images.I was able to download images successfully on June 17, but since then I have not been able to download any assets. We have tested several different images to rule out an issue with a specific file, an
If I try saving a stock image in my Library, it gives me error: Something went wrong. The action could not be completed. (Red snackbar error screenshot attached). If I try accessing my libraries of stock images, I get an error for that too (screenshot attached).
Regression breaking annotation group binding and mouse interaction in Classic ViewProduct / Version: Adobe Acrobat Desktop 26.1.21677.0Interface Mode: Classic Menus Enabled (Modern Layout Disabled)Operating System: Windows / macOS (Enterprise Managed Environment)Issue Summary:A critical regression introduced in a recent software update completely breaks the physical bounding box and coordinate synchronization of grouped drawing annotations. While the Group command applies the metadata tag successfully in the background backend ledger, the software's active layer fails to bind the shapes spatially. The mouse pointer treats elements as individual objects, and attempts to ungroup trigger a severe interface rendering freeze (ghost selection loop).Steps to Reproduce:Open any unflattened PDF document using the Classic Menus interface layout. Select the standard Select Tool (Pointer Arrow). Draw multiple vector comment shapes (such as lines, rectangles, polygons) on a single page. Draw a sele
Image AdobeStock_2013091340.svg is raster, not vector. I’d like my credit refunded and for you to please check the other images in this series to guarantee they aren’t raster as well.
Hello, I used AI to summarize the problem and performed actions.1. Problem I FaceThe blue "Download" button on the Adobe Stock website is completely unresponsive when downloading licensed video assets (footage) and audio (.m4a!). Crucially, downloading static images works perfectly normal, but the failure ONLY happens when trying to download video assets.Both Website and downloading from Adobe Cloud doesn’t work.When I press F12 to check the browser console during a video download attempt, it shows the following errors in a continuous loop:net::ERR_CACHE_OPERATION_NOT_SUPPORTED! on the media asset temporary URL Multiple Content Security Policy (CSP) directive violations (connect-src 'self' ... blocked 30+ times) Failed to load resource: the server responded with a status of 401 () immediately after clicking download. net::ERR_CACHE_OPERATION_NOT_SUPPORTED when requesting audio assets from audios.ftcdn.net (e.g., 48K_2061147383.m4a). Error showing after clicking re-download for licensed
While testing InDesign, an Adobe Stock subscription was activated (I don’t know why). I am not interested in this subscription and have not downloaded any assets at all (exactly 0 downloads).However, I am unable to cancel or remove the subscription, and I cannot find a way to contact a support representative. Does Adobe provide an email address or a contact form for customer support? If so, could you please direct me to it?Thank you for your assistance. Grzegorz
The following photographs are rejected for quality issues. Please help me identify the issues .
I am looking to license this image - how many Stock Credits are required for the one below? I do not want to purchase this from Adobe.com, instead i would like to purchase this under my existing VIP Agreement. Financial advisor listening to a client in a meeting by ReeldealHD imageshttps://stock.adobe.com/za/images/financial-advisor-listening-to-a-client-in-a-meeting/1898448451?isa0=1&state=%7B%22ac%22%3A%22stock.adobe.com%22%7D
não esta fazendo a sincronização entre meus computadores mesmo tudo estando sincronizado e não consigo baixar a fotos pois fica dando desatualizado as informações de IA
I licensed Asset #2023615238 as a vector file, but opening it up in Illustrator only contains an embedded image, not actual vector graphics. Attaching the .AI file.
I downloaded image: AdobeStock_2029669428.ai from Adobe Stock. I used one credit. When I opened the file, I got a message that the traced image is missing. The file is completely blank. I would like a refund of my credit. How can I do that? I'm not getting ANY useful response from the chatbot.
Cuando intenté editar un PDF con subrayados y la función de guardado automático falló, perdí todo mi trabajo. Sinceramente, este es el peor software de Adobe. Prefiero mil veces un software que, aunque no esté actualizado, funcione perfectamente para lo que necesito, en lugar de uno con todas las funciones más recientes.Solo puedo recomendar a los demás que no lo utilicen, ya que no hay garantía de que las funciones principales funcionen correctamente.
The Adobe Audio Library has been crashing for a long time and displaying the message “An unexpected error has occurred.” I can't find any of them. Please fix this quickly. thx
Guided Activities in Adobe Express is such a time saver for teachers. Is there a plan to add those types of lessons in Aqua?
Dear Community and Team, i am Stock Contributor experiencing a recurring issue with the automatic language conversion of keywords in Adobe Stock. Despite taking the following steps, the language of the keywords is automatically changed from English to German. Problem:I upload images with keywords in English only (e.g. “tree”, “house”, “Vienna”). I select all the photos and choose the English language for all of them at the same time. When submitted for review, the language of the keywords is AUTOMATICALLY CHANGED TO GERMAN (e.g. “Baum”, “Haus”, “Wien”). This does happen with the most of the images (some of them remain English)I also tried to switch every single image to English, uploaded two images – one is now in German, the other is in English. I'm a bit frustrated, tried to change the language and region, but it didn't help. My IP address is certainly from Austria.What can i do? I have just realized that the language for many images in my portfolio is set to German, and this is def
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