Stock

Bonjour,Lorsque je veux télécharger un aperçu ou mettre dans une bibliothèque j'ai cette erreur :Translate by Google :We're sorry, but a system error has occurred. If you don't receive a payment confirmation email within the next few minutes, please try again or contact Customer Service. Thank you for your answers  

Hallo zusammen,ich habe seit einem aktuellen macOS-Update auf meinem Mac Studio ein Problem mit Adobe Stock und hoffe auf Hinweise aus der Community oder von Adobe.Konkret kann ich:• keine Adobe-Stock-Bilder mehr in Bibliotheken speichern• keine Vorschauen mehr speichernDas Verhalten bestand vor dem Update nicht und tritt aktuell dauerhaft auf.Ich habe bereits verschiedene Browser getestet sowie Cache und Anmeldung überprüft – ohne Erfolg.Da der Adobe-Support-Chat derzeit nicht verfügbar ist, möchte ich hier nachfragen:Gibt es aktuell bekannte Probleme, Änderungen oder Inkompatibilitäten im Zusammenhang mitAdobe Stock, Creative-Cloud-Bibliotheken und neueren macOS-Versionen?Vielen Dank vorab für Rückmeldungen oder Hinweise.Viele Grüße Bridget

I have cleared my cache, I have tried two different computers, I have logged in and out of all devices on adobe.com, Creative Cloud. I have renamed libraries and created a new one. Nothing that I have saved today is showing. I show a stock session from 3 days ago, but there's no session saved from today. I have gone though previous threads and I cannot get anything to work.  I don't know what else to do and would like to find what I've saved so I can make decisions on which to download. 

I didn't intentionally subscribe to Adobe Stock and now I'm unable to manage the plan because of a failed payment (no enough credit). I want Adobe Stock canceled immediately without paying the past-due amount, I only want to keep my Creative Cloud pro subscription.

Warum unternimmt ADOBE nichts gegen COPYTRACK? Das extrem unseriöse Inkasso-Unternehmen und sein Komplize CONCEPT PRODUCTION setzt Nutzer von Stockfotos massiv unter Druck und versucht unrechtmäßige Zahlungen zu erzwingen.Betroffen sind systematisch auch Nutzer von ADOBE STOCK wie ich, die korrekt für die Bildrechte bezahlt haben. COPYTRACK täuscht vor, im Namen von „Kunden“ zu handeln. Ein entsprechender Kundenauftrag kann nicht vorgelegt werden. Ich kann dafür Beweismaterial vorlegen, bei dem weder ADOBE noch der Fotodesigner benannt werden, sondern eine ominöse CONCEPT PRODUCTION in Frankreich (siehe Anlage).Da stellt sich natürlich die Frage, ob die mit zwielichtigen Methoden eingetriebenen Zahlungen tatsächlich den Kreativen zugute kommen. Ich fände es schade, wenn ADOBE bei diesem Treiben einfach wegschaut. Bitte werdet aktiv!PS: Bei Google einfach „copytrack“ eingeben reicht, um das Ausmaß des Skandals zu erkennen!

Unable to change the default Stock Library. If I try saving the image again, the Library disappears. Also, if I select "My Library," it doesn't load and the screen just turns white (blank). If I refresh, it goes back to the home screen. Going to https://assets.adobe.com/libraries only allows you to view the libraries; not select a new default Library. I've done multiple things to no avail:Refreshed my screenLogged out and logged back inTried both Chrome and SafariCompletely rebooted my laptop Please let me know if there is a resolution I'm unaware of or if Adobe realizes this is an existing problem that started about 2 months ago.

Hello! I licensed for use the file https://stock.adobe.com/images/abstract-green-marble-texture-with-gold-veins-flowing-liquid-background-elegant-lime-emerald-fluid-art-wavy-patterns-design-for-modern-luxury-branding/1815528172Downloaded as vector but it is just a jpg image and cannot be scaled.  Thank you for any help you can provide.

We have an enterprise account for Creative Cloud (E4+?).We have access to a lot of standard assets with this account in Adobe Stock. I have a specific question that nobody has been able to answer for me.With my Adobe Company CC ProfileI can download image assets with an extended license. We love that. That covers a lot of use for us.When I go to "most" video filesWe do not have the ability to download videos. We have to pay to purchase these assets. (also, we would only need enhanced licenses for these assets).When I switch to the “personal profile”The same video is available for download with an enhanced license My question is… while I can download this file without any barrier and did not have to do anything different to my account. Are we legally able to use this asset for our company projects?I believe the enhanced license would allow for, if this asset was “licensed to me personally” that enhanced allows that to be combined in a project and the license is automatically transferred

Hello! I've recently subscribed to the Creative Cloud for students plan, and I noticed in my bills this month that I've been charged for 2 different subscriptions (the cloud and assets?). Why do I have this second one for the assets when I personally did't get it in the first place?   [Moderator moved the thread to the correct forum]

1. This looks like a mash up of a turtle with a whale!2) Search results of "gray whale" returned lots of humpbacks

I cannot save a stock image as a favorite. I have tried the following:  1. Logged out of adobe on all devices2. Tried different browsers3. Cleared caches/history in all browsers4. Renamed libraries5. I am under the 1000 asset mark not just on My Library, but across all libraries I have plan credits and can download images, but I cannot save favorites which I would prefer to do before making a final decision on which to license.  I've reviewed the threads here that mention the issue, but none have worked. I am using the stock website, but it won't save from CC either. 

Eu não assinei esse plano, eu nem sei para que serve esse Adobe Stock, fui cobrado um preço absurdo por um aplicativo que não quis e agora vou ser cobrado R$305,90 se eu cancelar.Quero meu cancelamento e reembolso.

I cancelled to subscribe means when I got refund amount   [moderator detached this from an unrelated older thread]

Well, can't download previews. I click on the button and payment plans pop up. Went on my wife's laptop using her account, same issue. Help. 

I am planning to start a small web bureau selling hompages to costumers. Id really link to use adope stock photoes and vidoes as part of my designs. The way I read the terms and conditions, this is allowed as long as I am not selling the images and vidoes in their raw form. What I am planning to do, is to put text and text boxes with text on top of the images. Is that OK ?Also as starting page I am making a small video out of photoes or vidoes telling a small story. Do I need text on top of these videoclips ?

i don't want adobe's Gen AI.  How can I get iit off my account?

File #204271214 I was shopping for a mock-up template for a business card I designed, but when I downloaded the design, it was only the business card itself. 

1765569479Hopw do I get an asset refund?

As a paying customer, I expect high-quality images from stock platforms like Adobe Stock. Unfortunately, I recently downloaded an image that turned out to be unusable—it looks like a poorly executed image trace rather than a professional asset. What’s more disappointing is that there seems to be no way to report low-quality images within Adobe Stock. Quality control should be a priority, and the absence of a reporting mechanism makes it difficult for users to help maintain standards. I hope Adobe considers implementing a feature to flag subpar content and improves its quality review process. This would ensure that customers receive the value they expect when purchasing stock assets. Thank you for your attention to this matter.Image reference:https://stock.adobe.com/images/collection-of-abstract-circular-and-directional-arrow-graphic-elements-silhouette/1731672301

How can you get a hold of a customer representative. I made an accidental purchase for a stock image that I thought it was 5.00USD it was a 200.00USD. I did not want a premium subscription. I only use this for a school project. I was trying to complete.

He usado la prueba del plan estándar y he descargado 2 imágenes que ahora uso en la web corporativa de la empresa en la que trabajo, pero necesito justificar la autorización para usar tales imágenes

I'm being hit by a copyright strike by a company called COPYTRACK, asking for proof of license on a photo for a website I own. This photo DOES HAVE a license I contracted with Adobe Stock.   Unfortunately on the LICENSE HISTORY table the platform doesn't show me any option to download the license. All it says is "STANDARD" and not even an actual license ref. number. Google AI says there's supposed to be an "eye" icon next to the license type (Standard/Extended) on that License History table listing your assets, but there's no "eye" to click on.'' What am I missing?? Also on this table they display a CART for already licensed assets. Why would they offer to purchase the license again if it never expires? This is so messed up. Here's a screenshot below showing my license history, does yours look the same? (no "eye" / carts)     

Bonjour, j'ai adobe stock , un abonnement pour 10 fichiers par mois. depuis 10 ans je suis cliente adobe et adobe stock. du jour au lendemain j'ai perdu ma bibliotheque avec mes centaines de recherches que j'avais liker pour usage au moment venu. j'en ai urgemment besoin. comment la retrouver ?  merci pour votre aide

Hi. Ich habe für die Homepage eines Kunden Videos auf meinen Account izensiert und diese in die Homepage eingebaut. Muss der Kunde diese jetz nocheinmal lizensieren oder kann ich die Rechte an ihn übergeben?

Hi all!I've noticed a few AI images and videos still showing up even with the exclusion AI filter. Most recent one I remebered to get the URL of:https://stock.adobe.com/au/video/polaris-rzr-and-dirt-bike-lined-up-in-a-rugged-off-road-environment/1579660931?prev_url=detail