Stock

Hi, I just downloaded 10 free audio materials (promotion) from adobe stock. I put one on the timeline of Adobe premiere pro. During compilation, the program informs me that it is demo material and there is no license. Can I legally use this audio material in my material or not?

good day!our company saw that someone is selling our images on your stockthese are our exclusive imageswe want them removed from salehow to do it?

Hello, I used the free stock photo trial back in November of 2021 and cancelled it before the trial ran out. I received an email saying "Cancellation confirmation. We’ve processed your cancellation request. Your Adobe Stock subscription will end on 01-December-2021 (PT). As a reminder, you’ll lose access to all your unused Adobe Stock downloads after your subscription ends. You may continue to use assets you’ve already licensed." I have recently noticed that I have been charged for December 2021, January 2022 and February 2022. When I access my account the free trial shows under subscriptions for November 2021 but there are no invoices or charges listed after that. My credit card statements shows adobe stock - $29.99. I am unable to access customer care or administrators through the Adobe website to correct this. Can someone please help correct this error and refund my card. I did not authorize these charges. 

I've been licensing images since 2017 but have just recently started to notice previously licensed images disappearing from Adobe Stock and no longer being able to be downloaded. These are still listed in my license history, but can no longer be accessed, and has a message indicating they're unavailable for download. I expect to be able to use these images for commercial products even though they're no longer available. Some of them have been used already since I've been at this since 2017. If they have been removed for some reason that makes the license no longer valid, I should be informed of why and whether I need to take any action regarding any products that already use the licenses. Additionally, if I can no longer use the licenses, the credit should be returned to me so that I can license other images instead. These are the affected images:#110980419 by vukkostic, licensed 2017-06-23#168647332 by grandfailure, licensed 2017-11-02#229201257 by Kami Na, licensed 2019-05-

Hi, i downloaded this file als a vector https://stock.adobe.com/ch_de/contributor/203581067/olga-moonlight?load_type=author&prev_url=detail&asset_id=287826281 in  the titel it says, that there should be transparency in the vectorfile, but there isnt. it actually just contains a bunch of squares. thats not what a vector file with transparency should look like. what am i doing wrong?  

Dear Adobe, I bought FILE #: 424941717 by accident. How do I get the credit back? Thanks, Henry

Adobe Stock site says Credit Packs are best method for licensing video. Credit Pack page says 80 credits buys 10x HD videos. Question: How many 4K videos does 80 credits buy? I simply cannot find this information on Adobe Stock site ... and I cannot find a sales/contact email to query it? Much obliged.  

I was browsing some stock images on my tablet. I wanted to click on an image for a preview but it seems it started to license the image. There wasn't any confirmation. I couldn't find a way to stop the licensing in time and now I have one unwanted image.  I haven't downloaded it yet.The image number 39317873 

Good Afternoon, I recently signed up for the free trial of Adobe Stock.I was confused about how the licensing aspect of the website worked, and instead of previewing the photos to  view them, i was pressing the license button. I was unaware that i was able to revoke the license for images that I wasn't going to utilize. Now I have used all of my l0 assets and i'm now unable to license any further images until the end of the month, which renders this website useless for 30 days. Is there anyway to revoke the license for images I don't want? or credit my account so I can continue using this website before my trial ends? #273042565#273042528#274456550#270241334#274456890#37250308These are the images which i don't want to utilize / dont require a license for. I now understand that i can preview the image without licensing it. Thanks, James

Hi, I have accidentally licensed an image when I meant to click preview. Is there any way to revert this? Imaged licensed is #293405808

I signed up for Adobe Stock and now want to cancel it but I can't. I'm using your website, it's clear you're doing everything possible to thwart people making this request. I go around and around on the contact menus, and Adobe keeps throwing more and more options and faqs.I needed less than 10 images and now I was charged for 2 full months of this plan. How can I cancel this plan?

I accidentally licensed an image I do not want while looking around. Can I get it reversed? The license is #461120277 .  Thank you!

Hello, I recently signed up for adobe stock and I accidentally licensed the following images below instead of saving them to the library. Is there anyway to remove those licenses?IDs: #353451425#349975070#457793031#383003676#428025867#479001770

Hello,I acquired an unusable file on Illustrator. Is it possible to cancel and get a credit? This file is : #74467131Thank you

I accidentally licensed several Adobe Stock images while browsing through search results on my tablet. How can I return them? I am new to this Adobe service and have not been able to figure out how to do this from my account.

I wantet to try out somethings with vector "bubbles" to see how far i can work with that. But as my licens expired, they are not vector anymore, but weirdly cut pixel. What is the problem here? i read that this should not happen.

Hallo, ich brauche einmalig ca. 80 Standardbilder für eine website und überlege, ob ich dafür ein Abo abschließen soll. Viel günstiger im Vergleich zu den Credits. Kann ich das große Paket buchen und gleich wieder kündigen, wenn ich fertig bin? Danke für eine Info.

Hello, I accidentally licensed a photo in Adobe Stock. The image ID is #420556934May I know can I get a refund or something for this problem? Thank you.

 So I did this poster for my Instagram story using Canva. I am subscribed to the standard license for the stock images. However, Im just learning of all the restrictions. I got this image from Adobe Stock and I plan to place my logo on her shirt along with my business cotnact information at the bottom. Is such allowed? Because I plan do similiar posts with other stock photos and stock illustrations. Also, I noticed another image I tried to upload to Canva came with the watermark. So im guessing some Adobe stock images can be uploaded to Canva and some cannot?

Link to the asset in question:  https://stock.adobe.com/search/3d-assets?load_type=search&native_visual_search=&similar_content_id=&is_recent_search=&search_type=usertyped&k=flour+bag&asset_id=181179741 I recently purchased the 3D Flour Bag Asset from Adobe Stock (FILE #: 181179741) and I've imported it into Dimension and used the provided maps and it appears there's some geometry in the mesh that doesn't work or interacts incorrectly when rendering. I also tried rendering without any maps, as well as with different angles and lighting setups and the problem persists which is why I think it might be geomtery realted (but I'm not a 3D artist so I don't really know exactly how everything works). I've attatched an image below in which I've highlighted the issues I saw in the render. For reference, I rendered this on high quality at 3840x2160 resolution and then cropped it to just show the asset in question. I'd appreciate it if this assets could

Adobe Stock was recently added to my enterprise account but I keep receiving an error stating "Now that you're logged in, please make your selection again." Is this a licensing issue or an issue with our account? Please advise!

Hi I ve just purchsed credit packs of 40 credits and 16 credits for 7 HD vdo footages(which are 8 credits for each footage).But I can only licensed 6 footages ( it supposed to be 7 in total)Anyway to get the credits back please? Thankyou

I'm actually amazed at how stupid the adobe stock terms & rules are..I signed up for a few images, didn't read the 5000 pages of T&Cs (yes my fault) I go to cancel early and it's telling me I have to pay hundreds of pounds to cancel so I let it roll thinking maybe in the future i'll use the credits..I come back today 6-8 months later and the cancellation cost is much less (35£) and on the cancellation page it tells me i'll lose my 95 credits that have built up over the last 12 months like wtf?  What kind of animal thought this would be a good idea?  I'm actually baffled at how some of these companies operate.  No wonder piracy against this company is through the roof if this is the way they deal with their paying customers.

I have a few images that I needed to license but unable to license the images. It gives me the error message of "This asset cannot be licensed". Anyone has a solution to this problem?

Me están reclamando derechos de autor en youtube por una canción que compre la licencia aquí. pero otra empresa dice que los derechos son suyos y que la canción se llama de otra forma.   [moderator changed the topics to the correct ones]