Stock

This is a continuation of a problem I had before, in which my Adobe Stock was cancelled without my request, even though I kept up with my payments.Thread here: My Adobe Stock plan was cancelled. Support team can't find the specific reason why. System error?Staff advised I renew my subscription to avoid losing the credits, and so I did, but when I logged in today I noticed only 3 credits were left on my account.Have to use another credit for an image, so by the time anyone reads this I'll have 2 credits left.

I accidentally used my credits on a stock video that looked similar to the one I really wanted to use my credits on and now I have no credits. I was curious if I could refund my credits somehow and get the correct stock footage this time. If anybody could help I would deeply appreciate it!

I am migrating from Fotolia integration to Adobe Stock API in my php web application so need help to do the same.In my application i allow user to search images then set in their design if end user confirm that design then i admin download that image problematically from stock lib.For this i prefer API integration at front end to search images and back-end  oAuth integration as already purchased credits to get license asset.My Questions are- Can i get price for an image using API key integration to show end user (in Search Data)?- Can i get license for an asset using oAuth integration as i created an account with oAuth integration type as Service account integration option was in disable mode Or should i have to use service account integration for same if yes then where i get service account?- In sample code sdk_license1.php gives an error as to get license data TECH ACCOUNT ID is required to pass in api call.- Is there any php sdk available for oAuth Integration or should have to

Noob question here but seems there should be an easy solution that I am not able to figure out on my own. Any help would be highly appreciated/thanks in advance. So I purchased and downloaded an Ai presentation template, not realizing the size of the artboards was set up for 1920 x 1080 px. I am new to the platform but know autocad and other programs that you can scale vectors without a problem. Does anyone know if this is possible to do before I spend dozens of hours in recreating this? I need this to layout for 8.5x11 finished product.Happy Holidays!

Hi there! I just licensed this image #215100851 and two more of the images containing balloon-letters. This one is not even an ai file - it's a jpeg with the checkered background in it. There is no Clipping path...Is there anything I can do about it?Since the checkered background led me to thinking the images have a transparent bg, i feel kinda punked...RegardsB

Back in January 18 I received an email saying "We’ve processed your cancellation request. Your Adobe Stock subscription will end on 18-January-2019 (PT)". However, I never did submit a request to cancel the plan, and I didn't miss a monthly payment either. Today, after several chats with different support agents, nobody could find the specific reason why my plan was cancelled.If I'm up to date on all payments, and never requested my plan to be cancelled, then this has to be some sort of mistake on Adobe's end, right? Maybe a misclick? Mistaken identity?

I come across these files all over Adobe Stock:But when I download the AI file and try to open it in Illustrator, it turns out to be a giant mess of checkered squares mixed in with other shapes. It's a nightmare to try to select just the elements I need so I can use them in Photoshop.When I see a checkered background, I assume it represents the transparent elements of the image, not LITTERALY a bunch of squares that I need to somehow eliminate. How is this even remotely useful? I wasted yet another credit on one of these things. I'm sick of doing that.

No matter what I search for, Adobe Stock returns no results.Example: We couldn't find any images results for apple. Here are some suggestions based on your search:

I am so confused at how to contact Adobe!!!!!!!! I had the same thing happen....I accidentally licensed AdobeStock_154606489.

Hi!I accidentally bought the wrong image #142125710 and have not downloaded it. I was suppose to buy # 142125679​. Is there any possibility to redo my purchase of the first picture?Best,Josephine

I'm interested in using assets/images from Adobe Stock in some of my iOS apps.  Some apps may be free and others may not.  For instance, if I wanted to write some card game apps and wanted to use some card images from Stock in my app, do I need to buy the standard or the extended license for the card images?  Also, if I decided to cancel my subscription to Adobe Stock later on, can I still use assets/images that I purchased with my Stock subscription before I cancelled?

hi there!I'm just testing adobe stock for a free month and found a very inconvenient issue:It seems as if it wasn't possible to store any of the 3D assets within an library WITHOUT licensing them...!?On overview pages with the tumbnails the "save preview button" is missing...In my case that missing button resultet in a handfull of licensed assets, which I only wanted to keep in mind (or in library) and take a closer look at another time.I got the credits refunded/reloaded, so that's no problem, but not beeing able to store assets in library is a huge penalty!regards,jan

Hello,I have licenced and tried to open Set of 500 ecology icons – stock vector – kaufen Sie diese Vektorgrafik und finden Sie ähnliche Vektorgrafiken auf Adobe… , but all I get is a document with Russian text.Any ideas why?

I recently purchased this AdobeStock_135015928.mov by mistake and am not going to use it. I was wondering if I could get a refund?Thanks

Hi there,before Fotolia became Adobe Stock I was used to know the Filsize in cm and it's dpi from the website without buying. So it was quite easy for me to check in Photoshop (with an empty picture) if the picture will have a resolution that could be printed really big (for example in 3000cm width).Pictures have been ordered in Categories like S,M,L,XL,XXL. It was a great thing to tell the costumers that they should look for pictures in XXL and there would not be any problem with printing.Now it is more difficult to find pictures that are OK for printing. Is it possible to filter pictures by sizes while you are searching?In our company we really like Adobe Stock but more and more often we use the competitor because it is more comfortable. It would be a great thing if you can help or let me know how to search better.Regards,sandra

1. Can user intercept the image while retaining "the Adobe Stock preview watermark" and  repost it on FB or other social media ?2. Can user post or reprint and add a trademark on "the Adobe Stock preview watermark image", and post it on FB or other social media?

Good morning,yesterday, with the account <Removed by the moderator>, I buying the credits, incorrectly, we bought the photo with code 150936311. We did not download it because we do not need to use it. We therefore ask for the replacement with photo code 111878511. Certain of your welcome reply, kind regards.Arianna Mencarelli

Hi Sheena,I have the same payment problem of Francesco. Could You please let me now  when i Will receive my refund?Kind regard

Hello,i've been a user of adobe stock since they took over the one dollar photo club. Never had any problems with Adobe stock since recently.And i am wondering if there are more people experience the same problems. I am allso running Last Pass (for the shitload of passwords wich i have to remember) and recently Adobe stock is causing conflicts with Last Pass. The search results from Adobe stock wont even load or it takes an entire decade to load the search results.Any one else experiencing the same problems?Best Regards,Bjorn

Hello and thank you for taking the time to look at this post. I recently purchased a Month-to-Month 99.99 subscription and obtained 40 credits for stock images. I used these credits in a matter of hours because I had already gone through and looked over the stock images that I was going to need/use previously. I licensed the images I wanted but to my surprise when I went to cancel (I just wanted to cancel early so I wouldn't have to potentially go through the horror story of forgetting about the subscription and suddenly getting hit with a large fee at the start of next month, etc) and it said I could expect a refund but I'd lose the remaining credits. I contacted support and asked them if this was right and they said yes and cancelled my account for me.Now I feel a little conflicted and I asked them to make sure that no hidden fees or anything like that was going to suddenly crop up out of no where. They assured me that was not the case. Though I wanted to cancel, I wasn't looking for

I was trying out Adobe Spark as a new user.Someone told me that the first video was free.   I found some images for my video and inserted them in.   But they appear as watermarked in the video.Have there been restrictions placed on the first video so now you have to pay for the Adobe Stock ?

I've decided to order some stock footage and after selecting and paying with Paypal i've got a error message. Paypal itself say's (roughly translated) 'pending'? Two other stock video's, ordered the same way, came trough fine.According to Paypal i've ordered the same thing 3 times. Just needed a single licence. The stock numbers don't match either. Also, service trough a forum? What gives?

I have two questions about Aodbe StockFirst, I want to cancel the Adobe Stock subscribe, but I still have 80 items can download and purch yet.Will I still have the 80 items to download once I cancel the subscribe of Stock?Secondly, Even if I cancel the subscribe of Adobe Stock, those items I already purched before, will I be able to redownload without double charge? Thanks for your time!

I do not have Illustrator, InDesign or Photoshop.  I am wondering what is the best format to download images in, if I have to convert them using Mac Preview.I can do an export from Preview, into a new format, but last time I lost the high resolution. Suggestions?

There is no "cancel" or "unsubscribe" button. How do I remove this before the payment cycle ends?