Stock

I have a new team membership to the cloud and it is asking me to pay $9.99 for each image. How do I redeem the 10 free ones?

Hi, i have purchased the 5 credit licence through paypal, your site said it did not go through, my bank has two transactions that have been processed, but I still do not have the licence for photos.Can someone help ASAP please, this is very frustrating.Thanks

Hallo zusammen,kann mir jemand sagen wie ein Bildnachweis für Facebook usw. aus zu sehen hat?Danke!LG Pat

Hi , So I am designing a book cover .. that is related to religion and women . I purchased an illustration of a pink tree from Adobe stock to design the book cover and I am wondering is it okay for me to use that illustration under regular license? The book will only have about or less then 2000 copies. I have researched this question but i wanna be sure that i am allowed and good to go? Thanks

Hello,these files won't open:AdobeStock_224275561.aiAdobeStock_212530522.aiPls advise.Judy Hicks[e-mail deleted for security reasons]

Hi, I just noticed on my bank statement that I have been charges $29.99 for the past two months for Adobe Stock that I never signed up for. I just now went online to cancel it because I didn’t want to be charged more and I was charged $59.99 to cancel. I am hoping I can be reimbursed for these charges because I have never used Adobe Stock. I will also be reporting these charges as fraudulent to my bank. Please advise. Thank you.

Halo zusammen,vor dem Wechsel von Fotolia zu Adobe Stock, hatte ich als Contributor die Möglichkeit einzelne Medien (Gestaffelt nach Dateigröße) zu kaufen.Ein Bild z.B. für 10 ,- € einbinden und fertig.Bei Adobe Stock muss ich gleich ein Abo abschließen oder Credits für fast 40,-€ kaufen um ein Bild zu verwenden?Gibt es hier keine andere Möglichkeit??Für Rückantworten vielen Dank

Hi, I have licensed a number of illustrations that I want to use for labels on products. Is this OK? if not how do you get in touch with the artist of the illustrations? I do not whant to have any problems in the future.  Regards, Carolina

I recently purchased a 12 second HD Video. Can I slow it down on my website just as I was able to slow it down when previewing it on the Adobe Stock website?

Hi, I have been charged for 5 months of the '10 standard assets a month' plan which I didn't realise I was signed up to when I thought I was downloading a free image. When I tried to cancel my plan, it says I have to pay an outstanding fee for the rest of my contract. I haven't used this service and didn't realise I was being charged for it. How do I cancel my plan and request a full reimbursement?Thanks

Hi,my english is not good i try to write in English i hope somebody can help me, beacuse i dont understand the license in adobe stock.Can ONE TEll me in child english language or german so i can understand it!1. QuestionI have a abonement in Adobe Stock- i buy it ( Standard License)- iam Downloading- i open Photoshop and doing a nice Banner with Picture example ( Ladies´Day --> Fridays for all Ladies a Drink  present)- I save it- i open Facebook- i upload it in FacebookCAN I DO THIS ?2. Question:if yes!did i must doing a copyright [author] stock/adobe.com ???TY VERY MUCHI read and open this LinkLicense information and Terms of use | Adobe Stock andStock Licensing & terms FAQ: Where can I find the terms and licensing information for Adobe Stock? I really dont understand it!In my Example in 1. Question with a Banner what License i need it!Ty very very much

Unfortunately, I was somehow unaware I've been paying a 29.99 monthly fee for Adobe Stock for the past 10 months. I started a trial at some point and thought I had canceled. I recently went to gather a few stock images and realized this by the high number of images I had available to me through my account. Though I was able to use a few images, I have absolutely no need for the rest of them, or a continuing subscription. I am going to be rebilled for this subscription on tomorrow's date, and am now faced with having to choose and download 105 images in one sitting or lose what I have (accidentally) paid for. I am looking for a refund for any part of my subscription over the last 10 months- as it is easy to see I have not been using it and have no need for the remaining images. I had no idea my subscription to Adobe Stock past the free trial had been ongoing apart from my CC subscription. It was in no way obvious. I have already contacted support via chat and can provide a copy showing

HelloI would like to cancel my plan, but despite going through these (Cancel your Adobe Stock membership ) steps twice It didn't do anything. My Membership is not canceled.I wished to utilize the free trial and cancel before It tried to charge me but I couldn't.

Hello, I just buy the file id 74322527 and the corresponding .ai file has no rapport with the preview and the thumbnail.https://stock.adobe.com/fr/images/business-infographic/74322527​Also I didn't find anywhere on adobe stock to report such problem.May a person from adobe see this ?

I have a Creative Cloud account with licences for Adobe Illustrator and InDesign. On 7 December 2018 I have purchased a licence for 10 Stock images for a specific project and R438.13 was deduced from my account on 9 December 2018. As have cancelled this subscription WITHIN ONE WEEK online via your cancellation system seeing that I do not need an annual subscription - the reason I also ticked on your system: the 10 images was just for a specific project.  As stated on your system, I am suppose to get fully refunded if I cancel within 14 days. I now received a notification from my bank today that another R441.78 was deducted from my account for my January 2019 subscription irrespective the fact that I have cancelled my subscription already in December last year. I have AGAIN cancelled the subscription now on the system, seeing that I do not need the additional 10 Stock images and I also do not want to be liable for a cancellation fee, seeing that I have cancelled within two weeks si

Hello i have a question. I have an online store where I sell products. I recently subscribed for 1 free month and got 10 images . Can I use pictures I already licenced to my website ? Licencion is standard. Thank you very much in advance.[Title edited for clarity - was "Question"]

Bonjour,Je voudrais acheter la photo du lien ci-dessous mais seulement si la photo peut être imprimée au format L 6,5m x H 2,5m (L 6500 x H 2500 mm).Quelle est la résolution de cette photo ?Merci pour votre aide !!Hi,I plan to purchase the picture in the following link only if this photo can be printed in the size of L 6,5m x H 2,5m (L 6500 x H 2500 mm).Can somebody tell me if this is OK ? What is the resolution / definition of this photo ?many thanks !!tock.adobe.com/fr/images/beautiful-panoramic-view-of-paris-from-the-roof-of-the-triumphal/130170735Jennyfer

I have purchased infographics from Adobe Stock that I cannot edit the graphs/pie charts % for.  There is no other reason to purchase Adobe Stock Infographic .ai files except to get the design created and be able to edit the percentages to the ones needed (because nobody uses the exact % of each item as they are displayed).  I have searched till I cannot try any other suggestions anymore.  I have tried ungrouping, clipping mask-release, and they are not locked.  I don't have alot of experience in Illustrator so I'm hoping it is just something I am not seeing.  I am using Adobe Illustrator 2019 on Windows 10. here is a screenshot.  Discussion moved from Illustrator to Adobe Stock

which license must be used for pictures I want to use for food package, a appropriate license?

I Purchased this image and when I received the high res image I realized that there was a defect ... something wrong with the colour on her arm AdobeStock_164618068.jpegHow do I get Adobe to give me a credit?thanks.Lyn Drake

This images for free commercial i can using? (not for sale just using self commercial web-site edit and using).https://i.hizliresim.com/ZXYAqo.png

Hi,I cannot find an option to cancel a perpetual subscription for Adobe Stock? Please assist.ThanksAnnie

How do I report inappropriate Adobe stock photos? They need to be taken off.

Hello,I am not able to get/download any photo from Adobe Stock without watermark, even the licences were bought (see on the photo below).I can not download from from the Stock website via browser (tried Firefox and Chrome) to my PC either. It always failes as "Time expired". It was the same in Fotolia for the last few weeks, so I though I will solve the problem by joining Stock as Fotolia is ending in November 2019 anyway. The only thing that works are previews from Stock.Before the exclamation mark appears on the photo, arrows are spinning on each for several minutes..Thank you for any advice where the bug might me.

The download of first 10 images from Adobe Stock is absolutely free?