Stock

Hi,DATEI-NR.: 88154662ich hab mich bei der einen Monat gratis Abo angemeldet und möchte ich es gern unbegrenzt verwenden können.Deswegen musste ich mich abonnieren und nun möchte einfach kündigen Und das gratis Abo widerrufen.Wie funktioniert das?Muss ich dafür bezahlen ?Mit freundlichen Grüßen Pishwa

If I have a subscription to adobe stock, and I want to charge my client for an image I used for a project, how do I figure out how much to charge client for that image?Thank you for your guidance.Sincerely,Lisa<removed by the moderator>

Lucky I saw the missed payment.1 download, 6 x $40 monthly fees.Looked up how to cancel Cancel your Adobe Stock membership , Cancel function does not even appear on my account options but everything else does. How do i cancel immediately? Such a rort!

Hi, I am facing some problems too with the cancellation of Adobe Stock Subscription. I have signed for the free trial and completely forgot to cancel it after one month. The first payment was blocked beacause my prepaid card was empty and now I can't update my payment method because of an Error. I would like to pay this first bill for modifying the plan and cancelling my subscription, hoping that I don't have to pay a fee. Thanks.

Bonjour je viens de commander cette image Commande ADB047468460FRpuis je m'en servir comme logo , affiches, ou autres dans les droits d'auteurs merci

I went to our license history page to re-download an image to find that it is marked "no longer available" and cannot be downloaded. I don't understand how this can happen with an asset we have already licensed. I get that they may not wish to issue further licenses, but this feels a little like I've bought a book, the author changes their mind about publishing it and comes round to my house and takes it back!

Ho acquistato un abbonamento da 10 file. Nel tentativo di capire come aprire un Ai (145137784.ai) mi è stato caricato due volte? Non riesco più ad accedere alla libreria. Come faccio se non avevo bisogno di 2 file uguali e ho cliccato per errore sullo stesso due volte? Inoltre se non si possiede un abbonamento di adobe illustrator come faccio ad aprire un Ai?

Hi,I plan to purchase a credit package of Adobe Stock. However, I have to claim my money back from the employer with a officially signed or stamped invoice, could I get it and how? If possible, I'd like to have an example of the invoice (just make the key information vague is fine), so that I could confirm with my employer if that is fine for claiming money.Thanks in advance!

A web developer that uses your software at work has now notified you that a file on the Adobe Stock Server server might contain maleware.Please investigate.Date: 12-3-2018 - 12:30pm ESTMaleware scan found a file that CCX (creative cloud stock preview tool) downloaded FROM the Adobe server onto my machine. Its is masquerading as a JPEG, it's triggering a RiskWare.ExtensionMismatch because there is more than just image data in the file. I quarantined it and removed it immediately. I suspect a stock user is exploiting your system by uploading jpegs with a virus in them.Now its up to you to secure your system.Filename: F26C3473-19FF-4170-8F9C-58992186FE76.JPEGLocalPath: APPDATA\ROAMING\ADOBE\CCX WELCOME\DATA\ASSETS\F26C3473-19FF-4170-8F9C-58992186FE76.JPEGProgram that detected: Malewarebytes - pro editionThank you for your consideration in this matter.I trust your systems, but I still scan daily- this is the first time I have ever had an issue with Adobe security.

Hello,I want to add images to a list or something, so I can reveiw a number of images before I licence them.Is this possible?

Thought I'd get a better response in this forum. Can I use a small part of a Fotolia image (standard license) in a commercial product since this is allowed with Adobe?

I need to change invoice data, such as company name and address. How can I do that?

I licensed this image: FILE #: 97081185It wasn't until after the fact that I realized it is a JPEG file, not an AI. Am I missing something? How do I create a seamless pattern with this? The images have drop shadows over them, and the ones in the middle are TINY. What the heck? Please help.

Hi,I downloaded this banner background image and noticed that there are horizontal line artifacts that are extremely difficult to erase without having to go through a lot of trouble.  I noticed them first when i bumped up the contrast to create a displacement map.  At any decent size these lines are visible and are clearly not supposed to be part of the image.If i had to guess, I'd say this was a vector graphic at one point that was saved as jpeg and the author left the artifact in by accident.  Anyway, I want to report it and if possible be refunded the spent credit for the image.

I HOPE YOU HAVE REFUNDED MY £288-88 FRAUDULENTLY TAKEN

Downloaded File # 179970625I can not open this file in AI. I've downloaded it directly to my computer, and also tried opening it from my CC Libraries directly in AI. Nothing happens, Freezes up (beach ball of death). All other files open fine. Attached is a photo of what it looks like in Photoshop (does not look like the full graphic). Please advise.

I licensed and downloaded a vector (file # 169130135). When I open it, there are a lot of details missing relative to the preview. See below. I'm using Illustrator 22.1 (64-bit) on a Windows 10 workstation. Thanks for your help!

FILE #: 182093183Listed as an AI/EPS file, but it is only an uneditable image with an AI/EPS text layer on top.

I downloaded a template for a business card, and was given a completely different file when I went to open it.  I would really like the template that I selected, but it keeps giving me a different file.

How long does it take to purchase/download video?  I have a 2-minute video that requires a dozen video stock purchases.  HOw long will this take?

Can someone please tell me how much credits this image costs for standard and extended license? Image # 112578052The Credits screen states that premium images starts at 5 credits minimum, but it does not state howmuch regular images costs in credits. I do believe they vary.Thank you

I received an email stating that I did not have enough funds to cover the monthly charge for Adobe Stock. While I did grab some free images during the trial period, I found that they were too much of a hassle to convert formats for them to use for my purposes so I didn't use them nor did I come back to get the rest of what I was allotted and ended up forgetting about this account. I need to cancel it ASAP. Please fix this issue in the future as it really seems that once you have customers locked in with a free trial, you don't provide them with an easy or user-friendly way to cancel the membership should they end up not even using it as I did which kind of gives the impression that once we are members, we cannot cancel without jumping through several hoops. DO NOT CHARGE MY CARD. I do not want to redeem the rest of the images "owed" to me, I just want the account canceled. Worst service I have experienced since my high school bully got a job at Best Buy!

I'd like if a staff member could cancel my Adobe Stock membership plan.I signed up for the 10 photos trial and cancelled my membership but it obviously did not work!I only used one stock photo and that was for due to the fact that I did not have time to create my own.Can someone cancel my membership ASAP? If they can I'd appreciate it.Thank you.

Out of the blue I get an email saying my payment method for Adobe Stock needs to be updated! I haven't signed up for Adobe Stock! I had it several months ago, but cancelled it, now out of nowhere  it comes back wanting another $28. Please cancel this POS product! What a total scam. You website sucks and is completely unhelpful and does not provide any means to cancel this stupid product that I did not sign up for.I would appreciate immediate feedback that this has been resolved. Thank you.KG

I'm suddenly having the same problem. I can't download previews - pixel or vector. I have tried Firefox, Chrome, Safari. I have logged out and logged back in on all 3 browsers.