Stock

Hello,As with many others I see that Adobe has been taking £23.99 from me every month for a service I believed was only a 10 photo trial and had been cancelled  and has never been used since. And when I try and go to the cancellation page it will not load (convenient?). I'm disappointed in Adobe and would like a refund, it is ridiculous how they will quietly keep taking money from an account you can see hasn't been accessed! I cannot go into the chat as I can't load it on my phone. You shouldn't be taking money from dormant accounts, such practices are unlikely to make customers fond of the brand...! Thank you,

Hello, I have purchased an image (a .ai), I then convert it to a PDF, changing the settings to CMYK for print and when I try to put the image in an ID doc it looks awful. Any ideas ADOBE world? It's driving me nuts. Thanks in advance.

I had over 50 licenses paid. After updating to cc 2017 there is no licenses left.

Hello, can´t open Image 146613771 with Illustrator 2018. I got a german Error Message: " Die Illustration kann nicht geöffnet werden. Die Illustration enthält einen verbotenen Operanden. Verbotener Operator: Bd. Kontext: (620V/613K.....)

Are buyers allowed to edit illustrations submitted as AI files? I have been submitting my illustrations as jpg files. But I decided that I should change to ai format. Two of them were downloaded within an hour of submitting them with a payment of .27 cents each. This led me to wonder, can clients download illustrations, edit them or remove part of the content for their own designs?I am concerned that I am doing all the work and someone else is reaping the benefits for a measly fee.Thank you

My question is, if you want to create a logo but don't intend to trademark it, or have it legally registered in any way, can you then use adobe stock content for the creation of a "logo"?

I bought licenses for three separate images, and downloaded each individually to my Mac,HOWEVER, the size I received is nothing like that listed on screen. I've got KB not MB - what's wrong?ref. #101786141 182kb described as 9293 x 6000 px#74912359 34.4kb described as 4368 x 2912px#107689228 41.8kb described as 6016 x 4016px

I realized pretty quickly that most  AI files available on Adobe Stock were worthless to me if I wanted to edit them in Illustrator. When I resave the file, even if nothing is changed, all of the effects are ruined.But, sometimes the file is unusable even if I never open it. For example:This is a nice snowfall, but when I placed it in my file it has brown circles and lines in it. They look like they correspond to paths inside the file. It's really frustrating that the previews don't match what I'm given.

Spent over 30 minutes waiting for a chat that said "0 minutes remaining to wait"  This is a multi-million dollar profiting company that says customers are cattle.  these guys on the other line barely know what I am saying.

Hi Adobe Staff and Administrator !I don't know why when i logged into Adobe Stock ! So when i  try to access Sales..It's have problem :" Internal Server" .Who is know what is problem and how can i do it right now ?Thank you

I was able to download an image, maybe this is part of my first 10 free, but I want to use this image for my website.It downloaded fine, and I added my website name to it.Is this a free image that I can now use, and don't have to pay for it?

I downloaded this image: Abstract Vector Illustration Halloween Sale Background - image | Adobe Stock When I open it in photoshop it is not layered and only 400px!Am I doing something wrong? I have never had this issue before.

Hi, I got 10 free images from Adobestock and we are planning use them to design our company`s website, we are not going to sale these images to other people.  First of all, is it ok to use them for this purpose? Also, since one of the shareholders is responsible for designing the website, can I share the images with him on Google drive and then he can download and use the images to design the website?Thanks

Bonjour , Manifestement Fotolia est victime d' une grosse arnaque sur ce site de ventes en ligne .https://lotari.pl/ Ce site polonais semble utiliser mes photos et celles d' autres contributeurs , sans avoir acheter les droits.Par exemple ce fichier ( le mien )  sur Fotolia n ' a pas été vendu , et je le retrouve en présentation sur leur galerie de photos ."Bouquetin dans les Alpes" photo libre de droits sur la banque d'images Fotolia.com - Image 131295105 https://lotari.pl/obraz-dnr.html?c=2370&i=131295105&dnr-query=bouquetin&fit=1En présentation sur Lotari :Indéniablement nous avons à faire à des escrocs .Je viens d' envoyer un courrier similaire à Fotolia.Je vous invite également à mener quelques recherches , vous allez être surpris du résultat !Toute ma galerie a été passé en revue !!Jean-Michel

Adobe Stockの画像検索中に異常な挙動が頻繁に見られます。（動画あり）ブラウザはGoogle Chromeです。https://youtu.be/OlwlIEccJcYこの挙動により、ページ番号を入力しようとして不必要な画像のライセンスを取得してしまいました。これで2回目です。この問題の改善を強く望みます。また、ライセンス取得の際にも確認／キャンセルのステップを追加するべきだと思います。誤って購入したライセンスのキャンセルは可能でしょうか。ご確認のほど、よろしくお願いいたします。

Hi there!I designed packaging and purchased an Extended License for the stock images but I need to transfer the license to a client. How do I do this?

I am new to using Ps, Ai, Lr and St. All of Cc really. As I work on developing my website and write posts for later publication, I am doing what I can to learn the Cc tools.In the past, I've used other stock image sources. When I license an image, I simply download it to my computer. That doesn't seem to be possible with St, or am I missing something?What I see is the only way to get at licensed images is to place them into a project in Ps or Ai. Since I am not at all comfortable with Adobe tools yet, I would like simply download images and do simple cropping and resizing in the tools I am comfortable with at the moment.What is the process for downloading licensed St images onto my computer? Until I am comfortable with Ps and Ai, this will be the best way for me  to get work done without a lot of frustration.Thank you.

I am tired of purchasing what has been tagged as a vector file with the "AI/EPS" file name only to find out after purchasing and opening it in Illustrator that it was actually a photo! I am an angry at this. We should all be reimbursed for not only the fake vector images but also the time it took to search. I'm in business and we bill for time. Disappointing.Thanks,Paul

Hi there,My Adobe stock subscription end this month, and i still have 56 credits haven't been used, and i don't want to randomly use it all of them (because the plan was so expensive). however, i am afraid if the system will close my access to the adobe stock since i don't the the subscription anymore, and i will lose the credit and even my listened stock images, but seems like the system did not close that for now.My question will be how long will last for my access to the adobe stock after i finished my subscription? can i use it forever since i still have my credits?Thank you

I'm totally confused! I took out a free trial of Illustrator which has now expired. I have just attempted to make a single purchase of an image and was emailed a receipt for £5.99 plus vat. I clicked on download image to computer but when I attempted to open it, I got a message to say that my free trial has expired and to update my subscription. I can't now find the image I purchased on my PC so does that mean the image is lost or has the purchase been cancelled?Do you have to have a subscription to CC to be able to purchase images? And when I've looked at the credit option, the smallest pack is £29.99 for 1 premium image. At this stage I only want a standard image until I decide whether to go ahead and purchase the full extended licence. It appeared to let me do this but having read the previous comments, am I right in thinking that a single image purchase option is not available? And do I need to have a subscription to CC to be able to purchase the extended licence? Please can a memb

People from the Republic of Ireland can't call 1800-800-040. Can anybody know why? Adobe Stock is inaccessible vie phone from Ireland.

I've tried several browsers, but whatever I search for: e.g. chocolate, dogs, flowers etc. comes back with the same totally random images. It was working until today.

Today (on OCT 24) I recieved an e-mail that my Account will be automaticaly renewed on OCT 23 (yesterday)!!There is an information that it will cost EUR 29.99 unless I am paying EUR 12.09 now. And there was no information about the price increasing before!However my Account says account renewal will be done on NOV 24.I am confused. If it would stay on EUR 12.09 I would let it renew, but absolutly not for the new price.Can someone tell me where is the truth??Tomas

How do I cancel adobe stock? could someone please send me a link the instruction are unclear from adobe.

Hi guys  - just wondering  - I cannot contact anyone in support so im posting here. Yesterday in our account I had over 1000 images available still to licence to my account. I logged in this morning and there is only 300 -  I have no idea where all my images are gone. Any ideas ?