Stock

Hello everyone,I recently purchased https://as1.ftcdn.net/jpg/01/27/67/66/500_F_127676686_zP8wVsGawvEtpqXjGqcMWEnjrry86www.jpg  and I cannot seem to be able to remove the checkered box from it to use the light effect only. I figured it would come in a file with multiple layers and I would just have to remove them, but I was wrong. I think this file is faulty.thanks for the time, hope

Hi,I licenced a photo in error, is there anyway I can return it please. Clicked by mistake whilst reviewing.Thanks

Could someone please tell me how to cancel the "FREE"  trial subscription. I've tried everything.

If I license an asset for a client, and use the asset in e.g. packaging designs and then my client wants me to send the asset (image) to them, so they can use it for their own purposes (for producing other marketing materials etc.). Do I have to send the Licence Terms to my client, that they sign the Terms, or what?

I seem to be having some major issues with a file i purchased from iStock.no. 29786029I can download it but the background cannot seem to be eliminated, no matter how I clip the artwork.  maybe its me...??  I've attempted to clip the artwork and remove the image from the background about 5 times now and little "white dots" show up on the new background of the image. 

I want my account canceled now

Hello ,I seem to be having a similar issue with a stock item I purchased.  For some reason, it seems corrupt. Can you see if there is an issue with this file>#29786029I can open it in my libraries, create work, but when the work is then sent to the client the image is ALWAYS black so I am not sure what's happening. 

[Moderator moved from The Lounge to Adobe Stock .]If I buy a video license today in my name with intention to use that video on the website of a startup that is not yet officially founded, will the license automatically transfer to the startup? or do I have to take any step to transfer it?

Hallo!Weiß jemand, ob ich den für alle sichtbaren Profilnamen nachträglich ändern kann?Ich habe in meinem Profilbereich geschaut, aber dort keine Möglichkeit dazu gefunden.Danke!Carola

Hi Mat,I have similar problem, and can't access fotolia anymore. Try to reset my password or login and never received an email from Fotolia. I should have about 100 credits in Fotolia.  I want to use up all credit in fotolia before i move to adobe stock. Any suggestion how to deal with this problem? Thank you.RegardsKevin

I just purchased image #14089171 and there is an white box that should not be a part of the image on my download. See screen shot. I would lik my account credited so I can download a different image this this one is damaged. http://prntscr.com/gnihw8

Hai,I started with a free 10 image account but forgot to unsubscribe the plan.Now, I received email saying that I have a due payment that I should pay to adobe.Can that payment or subscription be cancelled?I am not planning to purchase any image yet.Thank you.

Hi,Is't possible to find these two photos from Barcelona i bigger size and perhaps higher resolution than are available on Adobe Stock?Looking forward to your respond.Regards,Peter Syrjänen

Unfortunately on the website you cannot cancel it yourself. The window is just blank, as you can see below. Please look into this.

Hi there - I bought the file (#171089698) - a vector image of a wallet. HOWEVER the downloaded file is that of a FOX! Please advise.

How long does it usually take for approved photos to appear in Fotolia and Adobe Stock?  My photos that were approved on Thursday, September 14 don't appear when I search for them on both web sites. (It's now Tuesday, September 19.)  I'm a new contributor, so I don't know what's typical and when to consider it a problem. Thank you!

I CANT CANCEL MY ADOBE STOCK TRIAL

I cancelled adobe Stock but I had like 23 pictures left for download. So my question ist: Where are they?! When I want to download a picture adobe suggests me to subscribe to adobe Stock but there have to be some downloads left?!Why is this happening? May you can help me.Thanks a lot!

Same situation here. Please cancel my plan also. Thank you.

I signed up for a month trial of premiere back in january... I paid 29.99 for the month trial.. I wanted to use it for a month and I did.. then I traveled to other country.. and I realized that adobe had been charging me all these time. I'm really mad. And I want my money back.

Hi,I just purchased one Stock Footage but I wasn't able to choose the Extended License for it. Instead it says Enhanced Licens which I don't think allows us to use it on the TV-commercial we picked it for. How can I change the license to extended? twaritar3263062

Hello! I am wondering if a Production Company is allowed to use Stock Footage in a TV commercial or if that requires something more than the "extended license" on the footage. Grateful for any help!

Hi, I bought the one year CC products with the student plan. I know I graduated from the college however, the plan have to finish on January 20th, 2018, because I bought the plan on January 20th, 2017. If it had to finish (or canceled) because I graduate from the college, you guys have to return the money back. I payed $406 U.S dollar for one year plan. Why is it canceled? Please return the money back you guys have to give me a permit to access until January 20th, 2018. Thank you.

good morning,images in adobe stock photo may contain text.is it possibile to find images with a specific text language ?thx.

I'm having the same problem can someone help me