Stock

Bonjour,Je me suis connecté avec mon identifiant Creative Cloud sur l'espace stock.adobe.com.Je ne vois nulle part la quantité de photos gratuites disponibles dans mon compte (théoriquement 10).Par contre, je vois le bouton "s'abonner" avec des options de paiement à l'étape suivante lorsque je clique dessus.a) Comment avoir accès à ces 10 phots sans passer par la commande "s'abonner" et donc sans prendre le risque d'être facturé en supplément ?b) Les photos offertes peuvent-elles être téléchargées dans les catalogues photos Premium (avec licence standard, cela s'entend) ?Je vous remercie pour vos réponsesCordialement,

Is there a way to filter out images with French language? I need to show only images that have English wording. Thanks!

#131705192 was purchased accidentally. Any chance I can undo this action?

As a designer  if I am designing social media content to be posted for a company that is not mine, and using a stock photo with a standard license, is it ok that I own the rights to the photo and use it in this companies ad - or does the company need to own the rights to the photo?Similarly, If creating brochures for another company, using different photos of course - does the company need to have the rights/license to these photos or is it ok that I do?

Hello. When I will cancel Adobe Stock account, will be there my photos that I unused? Can I download them even after my account is canceled?

I have the same problem: the dimensions of the photos are fine but the resolution isn't high enough. There is no filter for searching your archives based on resolution. Nor do you list anything other than the dimensions in the preview. There's no way to know what the resolution of the photo is until AFTER it is purchased and downloaded. Forgive me, but if the photo isn't at a high enough resolution for me to use, it is worthless.Thank you,Bette Anne Duffy

Hi, I hope you can help. I paid for 10 credits to licence pictures. Now I have seen 3 of them removed because I cancelled my renewal. I still paid for these 3 credits. Can I get them back please?

Hi,in your terms of use you say I have to make sure that Adobe Stock photos can't be downloaded if published online. However, how can I make sure that pictures are not downloaded since this is a basic function in every standard browser?!

Good dayI have made several attempts to pay for the $29.99 month deal and it comes up with 'We're sorry, but a system error occurred, if you do not receives a payment confirmation email in the next few minutes, please try again or contact customer services.'I received no email so tried again, same thing and I sent a message to message@adobe.com and got Delivery has failed to these recipients or groups:message@adobe.com The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.The following organization rejected your message: BLUPR02MB193.namprd02.prod.outlook.com.I have sent request for Tech support, but had no reply.Please can someone help me as I have been trying to buy this since Friday 26th May 2017Regards

I started chatting with Adobe about a problem, but the conversation was broken off. When I try to start the conversation again I just get back to the first, and cannot write anymore on that, since it doesn't show any space to write on. How can I start afresh to get the help I so urgently need?

I just got one of those emails telling me I have to spend $30/mo to keep my Dollar Photo credits, credits that I have already paid for when I agreed to the Dollar Photo plan.  It never mentioned that these credits were going to expire.  Here is the email Adobe sent to me at the time of the changeover from Dollar Photo to Adobe:Dear Dollar Photo Club Member, Our service is now closed. But we have great news. You can transfer your unused downloads to Adobe Stock until August 31st, for free. And even more for you – Benefit from a unique promotion on Adobe Stock with similar conditions: $0.99 per image through an annual plan of 10 images for $9.99/month, valid for the first year. This offer can only be redeemed before the transfer of your unused downloads.This is just greedy and bait and switch by Adobe. You may have given us credits knowing we had paid for the Dollar Photo service.  Why have these credits expire?   I have 172 unused credits and the fact that Adobe

Hi there,I recall having some download credits applied to my account following the closure of dollarphotoclub.comAs I understood, these downloads were to last 1 full year, however; I am not seeing them on my account. I migrated my account back in late June.Did these credits expire already? or are they just located in a different place in my account?

I've paid for 10 pictures a lot of months but haven't gotten any new for a long time. Something strange with my subscription. Please also check if there is some months that I've paid double. Please check my account and get back to me.ps. Costumer service chat don't work either.

Hello, today i tried buy an image, but i can't, because all my unused credits from Dollar Photo Club gone...I didn't receive any emails about the credits cancellation, and i can't buy any subscription, because Adobe does not provide this service in my country.How can i get my credits back?

Hi,I recently purchased the Adobe Stock - 10 images a month (one-year)‎ plan under my individual account rather than the team account. Is there any way this can be shifted to the team account to enable other staff to purchase products under the same plan?Thank you.

So, in scrolling through templates I accidentally clicked on one and bam I suddenly have licensed it. It's a little ridiculous that there is NO confirmation for purchase or anything of the like. This is my school account and I want the llicense taken off. I havent saved the image or anything, and I expect my school to not be charged for this.Is there a number I need to call to have this taken off my account?The item number is:#123506132

Hello,I purchased a license for one year of stock adobe for a mistake.Only now, after 6 months, I found out I paid 36€ per month.Can I be refunded?

Is the stock modern buisness card template really free to use or do i need to pay for the license.

Hi,this picture is sold as a vector image. dots mesh wave digital background - Bild | Adobe Stock Actually the most important part of it, the mesh, is a picture with low resolution.Who can help?

Hello,We meant to purchase the Extended License but accidentally purchasedanother standard license on the picture attach. Please refund our photocredit.Thank you!Laura Jacobs[personal information removed by moderator]

I signed up for Adobe Stock as a monthly plan (cancellable at any time). Or so I thought. When I went to cancel two months later, I was informed that I had an annual plan and was charged a cancellation fee equivalent to 50% of the year. I don't know why my membership was processed by Adobe as an annual membership, customer service could not help - but let this be a warning to others. If anyone else had a similar problem and Adobe helped, please let me know how!

Hi! I bought a license of the image #62716115 for mistake, I missclik, (I never downloaded the image).I don't want this image, but anotehr one.The one I want is  #126235565 Could anyone help me?

Hi,The images I plan to purchase will be used on the zazzle website as a placeholder in my template that I sell. So while the customer is supposed to swap out the purchased photo say on a mug for example, the potential is there for the them to keep the placeholder photo on the final product.would an extended license cover that scenario and if so, would the final cost of the extended license image by 79.99 or something more?Thanks!Jen

I had used just 1 of my free images but seem to have lost my further 9? Do you have to use them within a certain time?

Any reason why there is no option to cancel (button is usually below "Renewal date")?