Stock

I started a trial subscription for Adobe Stock on January 21, but I haven’t used it at all and realized that it’s not useful for me. However, when I tried to cancel, I was asked to pay an early termination fee. Why do I have to pay a cancellation fee during the trial period? Isn’t this period meant for trying the service? I want to cancel without paying a fee since I haven’t used the product at all. Can you help me?

H! I have downloaded some mogrts from the graphics templates (adobe stock over to my templates), but when I put one in the timeline I only see one template, not all the other styles. I am able to see in properties how to adjust the one slide, but where is the rest of the file? Thank you!!  

Can I use a face image purchased from Adobe and swap it with a face from an AI-generated image for use in a print advertisement?Does the license have an expiration date? a year or longer?*The face will not appear directly on the product, but only in the scene of the print advertisement. I will purchase the advanced(extended) license for the face and make some additional modifications after the face swap.

Recently my team change CC plan. When I log in with the new profile in Adobe Stock, just got the 10 free images test drive, not the limitless images plan we purchased. I´ve loggin in an out, went to help robot but nothing works. Even my teammates got no problem. What else can I do?I´m in Mexico and I can´t speak with a human. Thoughts?

I bought 3 pictures for my client (i am a graphic designer) and used them for a brochure. now my client wants them for their website. i could not find anything on the website to declare the licence owner. am i allowed to pass them the images? do we have to buy them once more?

Bonjour, J'ai pris un abonnement pour un an avec mensualité pour le paiement.Malheureusement, vous ne jugez pas utile de prévenir que nous arrivons au bout des 1 an, mais vous le précisez bien dans vos CGV ... Oui oui j'ai bien lu l'équipe d'Adobe 🙂 :Votre abonnement est renouvelé automatiquement chaque année, sans avis de renouvellement, jusqu’à ce que vous décidiez de le résilier. Cependant, à la lecture de ces dites condtions, nous avons tout de même 14 jours pour arreter l'abonnement: Vous pouvez résilier votre abonnement à tout moment depuis la page de votre compte Adobe ou en contactant notre service clientèle . Si vous résiliez dans les 14 jours à compter de la date de la commande initiale, vous serez intégralement remboursé. Si vous annulez plus de 14 jours après la commande initiale, vous devrez vous acquitter d’environ 50 % du restant des sommes dues et le service restera actif jusqu’à la fin de la période de facturati

Hi,I have a business license for my work, so we can purchase premium content from Adobe. I am working in Premiere Pro for a digital ad. I purchased a premium graphics template from within Premiere Pro. I see the blue dollar change to a blue check mark verifying the purchase. However, the graphic is nowhere to be found. If I pull the graphic from the graphics templates panel onto the timeline, I get an error message. If I try to find the file in the media bin, it's not there. I tried to find the file on my computer in the Premiere folder, it's not there. I have gone into my Adobe Cloud libraries where all my other purchased Adobe assets reside, it is not there. I have looked everywhere for this graphics template and it is nowhere to be found. Can someone please help me find this purchased premium graphics template?

When we try to buy "Erweiterte Lizenz" for Stock Subscription, we get the following message with error (added screenshot). How can we resolve this problem? Thank you for help.

Cześć, niestety nie zwróciłem wystarczającej uwagi i przypadkowo pobrałem obraz z kategorii premium – numer obrazu 380735228. W rezultacie znaczna ilość punktów kredytowych została odjęta z mojego konta z powodu mojego niedopatrzenia.Czy istnieje możliwość wymiany zdjęcia na inne ze standardowej kategorii i otrzymania zwrotu różnicy w punktach kredytowych?

So I have been doing image searches on "Civil Rights" and although I saw some amazing images within the search, I kept seeing Hamburger/Cheeseburger images under my "Civil Rights" image search. This is too me is so insensitive. With the history of US, and the fact that many slaves were in fact eaten is just pure foolishness. Hamburgers have nothing to do with Civil Rights. Adobe do better!!!

This contributer does not label any of thier ai generated illustrations (which is almost all thier entire gallery). Most of thier uploads are raw uncleaned slop with floating plants, books that are open in midair, background people sitting at the same table in differnt size chairs, wierd hands and library spelled wrong Here is an examplearifinzainal1728 photos, images, assets | Adobe Stock 

Two view assets that were recently approved, seem to be broken. Both clips are 30 seconds, but neither will preview more than 1 second, in browser, or if downloaded. I have tried this on Firefox, Chrome, and Safari, all threes seem to have the same issue. Has anyone else encountered this issue?

All files are having this problem. If anyone knows how to fix it, please let me know

even though my account is set to English, I still get the adobe stock website in French.I live in Belgium, the Dutch speaking part and I absolutely do not want my site in French.No matter what I try, I can't change it.When is Adobe finally going to change this?

I downloaded a stock image and it contains numerous repetative icons that I was unable to see in the preview. Quality is not what I expect. How do I return it? File #:  378367672

I save photos to my favorites, and when i go to my library, i can see them in the thumbnail for the folder they get saved to. However when i open it up, nothing i favorite is there, and the "display all" filter is set. The only photos that are in the library are the ones that i downloaded. I don't want to have to download every single thing i like before i decide if i want to use it. Where are they?

Abonné depuis ce mois de janvier, j’ai télécharger 3 fichiers sur Adobe stock, je ne peux en télécharger d’autres, car il m’est dit que j’ai épuisé mon cotât mensuel. Où est le problème ?   [Mod: Moved to the Stock forum]  

Hi! I have a free adobe cloud account! For over a year, if not more, I've been charged $29.99 for Adobe Stock. I have no idea how / why this is happening. My account doesn't have a card connected to it. I'm worried it's charging a different account, but I don't have those credentials anymore (as it would've been a college email).  Please if someone could help this is so frustrating. 

Buongiorno,In Adobe Stock ho selezionato un contributo vettoriele con licenza gratuita. Quando premo il pulsante blu "Licenza gratuita", un loade inizia a girare all'infinito ed il file non si scarica. Ho provato con vari file e succede sempre così. La mia licenza è "Tutte le app Creative Cloud" per aziende.Allego uno screenshot.Grazie

I have a query regarding the use of Adobe stock assets, whether or not using them as designations rather than the full product itself is fulfilled by having just a standard license. I am about to publish a Dungeons and Dragons written module, which currently utilises extended licensed assets from stock (images), as these contribute to the overall appearance and feel of the document (and hence potential marketability). However, I wish to use part of a standard asset as part of a label indicating the system it is designed for (which whilst informative to the purchaser, is not specifically part of the 'product' that the document represents and thus does not contribute to the 'quality' of the finished product) My question is this: do *all* stock assets in such a document need to have extended licenses, or only those which provide demonstratable value to the final product (as opposed to being used merely for information purposes?)

for example a Arrow vector icon is available on adobe stock. so, that same icon i maked on adobe illustrator from my own hand, and uploded on adobe stock, does there any problem ,actually that icon is same, but i didnt directly copy that icon rather i maked it that vector icon same to same,

Hello everyone,our company has licensed images for the website relaunch. Now we don't need any more and would like to cancel the subscription. We would like to keep the profile.During the cancellation process, however, a warning appears that I would lose the licenses for unused images. We have licensed a few more for later use, and I am unsure exactly what this means:Are we no longer allowed to use the images whose license we purchased with the subscription after canceling the subscription?Thank you! 

I got a message in my Adobe contributer account saying “Congratulations! Click here to select and activate the Creative Cloud app.” But I can't activate the code, I get the message “This code is from a country or region that does not match your Adobe ID.”. My account is registered in Israel and I'm in Italy. What can I do?

Hello there.I am a freelance designer and am currently editing and designing a social media reel for one of my clients (jewelry manufacturer) to promote their jewelry. May I use material from Adobe Stock „Free“ category for the video.Can you please tell me which license type this “Free” material is subject to? Is this the same as a “Standard License” with the same features? And is this sufficient for the above purpose? Thank you!