Stock

Hi, I licensed an "Editorial Only" image before I understood what that meant. I wanted to use it for a 404 page: "One doesn’t simply find this page." - Boromir meme. However, I discovered that I can't use it on my website because it is a business website. So, I removed it and don't need it anywhere else. I would like to return it.Thanks for your help!I looked up the issue on Adobe Community. The only way others resolved it was to post here. I'm not sure how else to contact Adobe.

Hello,I have been using Adobe Stock on my Enterprise Plan by my College for the past few weeks just fine, until today when I no longer had the "Unlimited Images" in the header of the website, and I no longer can license images, as whenever I search it claims "Licenses cannot be purchased online in your region." Despite the fact that I am in the United Kingdom (England specifically, where Adobe Stock does work and has worked in the past.) Also, when I go to account.adobe.com on the profile I use for stock, it still states "Your plan includes unlimited stock downloads."What is happening? Why can I no longer license images? I'll supply images of all screens I am seeing below.

https://stock.adobe.com/images/free-vector-happy-father-s-day-hand-drawn-lettering-mother-s-day-calligraphy-vector-illustration-mother-s-day/792848119 I have an inkling that their entire account is full of AI images not being labelled as such.

I think I saw a link where you can report violation of generated images user guidelines. Does anyone know anything about it?

I have been paying for the Adobe Suit and as well as the other plan for assets every month. Today I see that these assests can not be used for many videos? Is this correct? I'm having a hard time believing that they are charging over 100$ for 5 second thought bubble asset that is litterally just a stroked black circles with like 3 keyframes? The 4k version (of this same black circle outline) is almost 300$. I must not be understanding this correctly? That seems very scammish to me, its like the equivalent of charging $100 for a roll of toillete paper?

I tried doing a monthly subscription, and didnt see that it was a annual plan, is there a way i dont get charged 400 dollars if i cancel it?

I am an Adobe Creative Cloud subscriber. The plan says that Adobe Stock is included, but when I log in it asks me to subscribe. Does this happen to anyone else? Has anyone resolved it?

I have Adobe Stock educational license through my university BA course. Can I use licensed stock images included in my Education License as visual references to create derivative works (vector graphics, illustrations etc.) to use in a university project? Non-commercial. Do I have to use stock images marked 'Commercial' or can I use the ones marked 'Editorial' as well as long as I am not heavily eaditing the original image itself but an illustration or graphic from it?

Hello, I am unable to use any adobe stock credits due to a system error (65 credits on my account). When I try to licence anything (image, video, ...) there is only the attached error message. I read some of the other posts describing the same problem but there was no steps the user can take to fix it, so it seems to be an adobe system/server specific problem.6 Credits from an older Credits-Pack will expire on October 11, 2024 so it would be great to be able to use them up before they are lost.

HiI am going to subscribe the annual plan of Adobe Stock for our marketing team, but I find a tricky issue: the monthly plan is NT6,300 per month with VAT, so it should be 63,00x12=75,600 annually.  But it shows 76,650 if I subscribe annually. (or it only happen in my country?) I would like to know why it costs more than monthly plan because ideally I prefer to choose annual pay so that I don't have to send invoice to my company every month. (BTW your online customer service said I can choose monthly plan,  but I don't think that is an ideal solution for me.) Terry

I've discovered I am paying £23.99 a month for Adobe Stock and have tried to cancel it but cannot login to my account. Is there a way to cancel it without logging into my account?

Hi there, I accidentally clicked license button for asset ID #694682306. Can I please have it removed and the license credit reissued? It's a little frustrating as a customer for this to happen. I'm also having trouble understanding why I should continue to pay for Adobe Stock monthly for such a small amount of asset licensing. Other companies are offering unlimited downloads for half the price, what is the advantage of using Adobe Stock and what is the justification for paying such a high price per license? I know support staff are here to help and bear the brunt of community complaints and I know its my choice to subscribe. I'm honestly just trying to learn and provide feedback here. Thank you

The stock photo image id 688589684 has some weird sections that render it unusable, however I didn't spot them until I had purchased the image. Can I get a refund? I attached a screenshot with the aberrations circled in hot pink.

Hi,I've just accidentally clicked the blue licensing button when trying to get a closer look at an image for research (File #: 108429960) - trouble is, I'm logged in via my work account.  Please can this license be redacted and any credit/payment refunded?

Dear Adobe Support Team,I hope this message finds you well. I am writing to express my concern regarding the deactivation of a contributor's account, ID 211087851, registered under the name Dimas Rizki Pratama. I have consistently used this contributor's designs for my work on Adobe Express, and I have found them to be incredibly valuable for my creative projects.The recent deactivation of this account has caused significant difficulties in my design workflow. I would greatly appreciate it if you could reconsider the decision and reinstate the account. As a loyal Adobe Express user, I rely on the quality and uniqueness of the contributions from this designer, and their absence has noticeably impacted my productivity.Please let me know if any further information is needed or if there are any specific reasons for the deactivation that can be addressed. I trust that Adobe values its users' experiences and the contributors who help make the platform exceptional.Thank you for your time and

One of our clients has two admins on there account but the stock credits only show for one user (see bleow).Please could someone advise how to make them visible to both?As you can see from the circled areas the second admins status just reads 'unlimited' Kind Regards Glenn 

I just bought some visuals with titles to "Arohim Art" contributor. It says that it can be "100% editable, words and fonts can be changed". But as I open it in Illustrator, everything is vectorized, impossible to edit (I tried with other contributors with the same informations about editable text effects, and it works perfectly).Is that a bug or a scam from this contributor ?

  Here are articles to help you get started with Content Credentials and Authenticity. Learn what these are, why they are important, and how to use them in your workflows.   Visit the official site to learn the basics and join the waitlist Visit Articles with more info   Content Credentials   Discover how creators can use Content Credentials to obtain proper recognition and promote transparency in the content creation.   Adobe Content Authenticity (Beta)   Adobe Content Authenticity (Beta) is a web app that allows users to apply, customize, and inspect Content Credentials. It can help you protect your work and get recognition.     Content Credentials generative AI training and usage preference   Learn how to set this preference from your Content Credentials to indicate to supporting generative AI models that you don’t want your content to be trained on or used.   Inspect tool on Adobe Content Authentici

HalloIch habe ungewollt ein Bild lizensiert und würde gerne die Lizensierung rückgängig machen, da ich das Bild nicht benötige und auch nicht heruntergeladen habe. Stockmedien ID: #2340493 

I have to use stock for various projects, and it is frustrating that all the people are smiling or laughing.I have searched with "no smiling" or -smiling) but nothing works.Does anyone know?

this just happened to me as I Am a total novice here!!! I don't want orneed that image and I clicked license by mistake and now one of my free credits is used up on NOTHING!!  FOR NOTHING! How can I correct this user error? Thanks!!! TYhat robot almost canceled my account, watch out as they cannot think outside the box!! Please heko! Thanks!   1 asset     Date Author Asset id License Media Type Price     9/15/24, 4:48 AM RPL-Studio #94782258 Standard Standard Image 1 PLAN CREDIT     Moderator detatched this from an older thread.

I don't want a subscription. I only need one or two images per month so I'd rather buy credits. I don't see an option to buy them anywhere. Even the article about credit packs directs me to buy them from a page where they aren't mentioned. Also I can't contact Adobe because I "don't have an active plan" and the chat bot doesn't recognise the term credit packs. Are they no longer available, or is it a bug?

Hi, I want to use some adobe stock pictures as background to place my product in them. For reference, I sell wall art that will be photoshoped into the background - for example a living room with an empty wall. I'm not quite sure if a standard license is enough or if I need an additional license for the background picture. I will not sell the picture, I will just use it to show how my product can look in an apartment. The wall art is my picture, the background is from adobe stock.  Thank you for your help! 

Hello friends. Can someone tell me why do you think this image was rejected?This asset was rejected for Quality issues 

I can download vector files from Stock into my CC library, but when I try and open the files in Illustrator I always get a 'this item cannot be edited because it is still being downloaded' message, which never gets resolved. I also have no way of downloading to my computer. I have an unlimited assets subscription and the files are licensed. What am I missing here?