Stock

I accidentally licensed #428519516 when picking up Adobe Stock. Any chance this can be refunded and removed from my account?

This stock photo is highly offensive.https://stock.adobe.com/au/images/man-with-a-red-beard/112700505It is akin to "blackface", and if a derogatory gesture against persons of East Asian descent.Please remove this image from the site.

Hello,I downloaded a faulty asset today, asset ID #58158041, its preview is different from the actual asset when downloaded, and I wanted to know who can help me to get this fixed or refunded. Thanks. 

An employee purchased and downloaded several images that we do not want/need. Is there a way to get those credits refunded?

I am an individual user.Is it legal for me to use videos or photos from Adobe assets that I downloaded as an individual user on my company's website?

Hello!I am getting this error message when i put in various adobe stock photo ID #'s.My colleague as well as an outside client is receiving the same error message.We've tried several different browsers and the same issue.Is this a bug on Adobe's end? We are working on a PC computer with Windows 11.We also tried different Adobe stock #'s and the same issu, however if we do a search on a specifictopic, images will appear. Just seems to happen when typing numbers into the search. 

I didn't want to buy adobe stock, I request a refund, but it says add a card, I add a card, it still doesn't work, please refund my money. [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

I'd like to purchase Storm and sunset. - Buy this stock photo and explore similar images at Adobe Stock | Adobe Stock but do not want to have to sign up to a plan or pay more than the cost of just the one single image. Is it possible to do this?  I realize there is an option to sign up to an annual plan whereby I can download 10 images for free, but I am guessing that there must be a catch because once I have passed over my payment details I am pretty well certain to keep getting charged each month.I mean what would be in it for Adobe if I were to sign up, download the image of my choice, only then to cancel my account? Always supposing I were to manage to download this image, would a standard license cover me for using this image on printed flyers of up to let's say 20,000, and/or on a website?

Dear Adobe-Community. I need your support with a specific request. Years ago, in June 2020 we downloaded and licenced the attached image from Adobe Stock. It was used in a Social Media Post which is still on the internet. Unfortunately we got an E-Mail claiming a Copyright Infringement of this image. While going through our licences on Adobe Stock I couldn't find the mentionned image anymore and it generally wasn't visible on Adobe Stock anymore, even if shown in Google Search (see attached screenshot). Therefore we can't find the needed licence reverse the fraud claim.  Thank you in advance for taking care of our request.

Tenho asssinatuta a mais de um ano do nada me cobraram R$124,00 por adobe Stock. Coo podem ver eu usei apenas 7 dias cancelei e removi a renovação automatica, e após meses me cobraram de forma indevida R$ 8 mais os R$124,00. Além de quando vou cancelar querem me cobrar R$198,40. Isso é ridiculo.

I accidentally purchased the wrong image. Would it be possible to refund 1 credit for #339089325? And I will delete the download. Thanks!   [moderator deleted attached original quality asset]

This is really starting to grind my gears. This file is being advertised as 100% editable EPS file, yet the actual Ai file is a LOW RES jpeg. I double-checked the file type, and made sure I had vector file selected before downloading. There needs to be a report option on images like this so future customers don't waste their money and credit on a file that is not as advertised. It's a shame that this issue has been brought up so many times with Adobe yet nothing has been done about it.  

I use Adobe Stock for a website that covers steampunk news. I also run profiles of steampunk artists. Many artists in the steampunk world are up in arms about generative AI. Some have day jobs as designers and illustrators and see this as an existential threat to their livelihoods.That's not hyperbole. I know a mid-career designer/illustrator who has been asking friends for advice about making a career change. Then, of course, are all the issues surrounding how the AI models were trained (using copyrighted images on the web). As a result, I have publicly stated that I will NOT use AI-generated content on my site unless its for articles ABOUT generative AI.Here are the problems as this relates to Adobe Stock: First, the Adobe Stock interface offers no way to filter out AI-generated images, which means I'm wasting a lot of time looking at images I won't use due to my policy. Second, not all AI-generated images are clearly labeled as such. Some have tags that say "AI," but otherwise there

AdobeStock_616081452How do I get my credit back? OR tell me how to solve this issue?Thanks.

Hi there, its kinda crazy. I got 3 animations, that were labeled as "seamless loopable animation" , which turned out to be false. Now i noticed there is no option to report it to adobe and not even a way to return?Is that correct or am i just blind?Best regards

Ardea-studio is not tagging submissions properly as ai-generated content. Some examples:563888463563888811639299002

Hey bekomme Diese meldung: Eine Transaktion kann aus verschiedenen Gründen fehlschlagen. Überprüfe deine Zahlungsinformationen noch einmal und stelle sicher, dass sie korrekt eingegeben wurden. Wenn das Problem weiterhin besteht, musst du möglicherweise eine andere Zahlungsweise verwenden oder bei deiner Bank nachfragen. Ich versuche seit Wochen zu Zahlen, egal ob Keditkarte Paypal oder Bank es kommt immer diese Meldung. Wollte gerne noch Adobe Stock kaufen das geht aufgrund der Meldung auch nicht

Ive bought a design under extended license , am I ok to put it on a mug soley using that design for selling?

While searching for the appropriate image, I mistakenly clicked the license button instead of the preview button for 462788209 today. Despite my efforts to rectify it, I couldn't find a solution to revoke the license. I discovered numerous individuals who encountered similar issues. In my opinion, adding a secondary confirmation step for the license button could prevent such inadvertent actions. Regards,Juan

This is an example what I get when I search Illustrations for a phrase:https://stock.adobe.com/hu/search/images?filters%5Bcontent_type%3Aphoto%5D=0&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=0&filters%5Bcontent_type%3Avideo%5D=0&filters%5Bcontent_type%3Atemplate%5D=0&filters%5Bcontent_type%3A3d%5D=0&filters%5Bcontent_type%3Aaudio%5D=0&filters%5Bcontent_type%3Aimage%5D=1&filters%5Breleases%3Ais_include%5D=1&filters%5Boffensive%3A2%5D=1&filters%5Binclude_stock_enterprise%5D=0&filters%5Bis_editorial%5D=0&k=working+on++laptop&order=relevance&safe_search=0&search_page=1&load_type=page&search_type=pagination&get_facets=1TLDR: The results are polluted with AI generated content by up to 90%.Unusable right now.

So, I had a test subscription for Photoshop and Adobe Illustrator for University in december. Apparently that included Adobe Stock aswell since I don't recall ever booking it. After cancelling the test subscrptions including Adobe Stock in time I got the Adobe Creative Cloud for students. However today I noticed that Adobe ist billing me a monthly 35,69€ for Adobe Stock and Firefly. I checked my mail and it seems that immediately after cancelling Adobe Stock for the first time a new subscription order was placed. I do not recall doing so neither intentionally nor accidentially. Now if I try to cancel said subscription it is telling me that since this appears to be a year long order that I have to immediately pay 177 something euros to unsubscribe immediately. Since I did not book this willingly is there any way to cancel my Adobe Stock subscription without paying the extra fee or maybe to get a refund???  

Ich bin völlig neu hier und auch wenn ich mich bemüht habe, sämtliche Lizenzinformtationen zu studieren gibt es doch einige Dinge, die mir nicht ganz klar sind. Wenn ich als Selfpublisher selbst eine Standardlizenz für ein oder mehrere Bilder für ein Buchcover erwerbe und möchte die Datei meinem Coverdesigner für die Erstellung meines Covers überlassen, dann muss ich, wenn ich es richtig verstanden habe, vorher vertraglich sicherstellen, dass der Designer diese Bilder ausschließlich für mein Cover verwendet. Angenommen wir haben alles notwendige vereinbart, in welcher Form könnte ich die Datei dem Designer zugänglich machen, wenn die Weitergabe einer eigenständigen Datei nicht zulässig ist?Über eine Antwort würde ich mich sehr freuen.

Ich wollte nachfragen, was genau der Unterschied zwischen Illustrationen und Fotos ist. Persönlich erstelle ich ausschließlich KI-generierte Bilder und bin oft unsicher, welche Option ich wählen soll und wo genau da der unterschied ist.

Hello,I had a trial on Adobe Stock, and I was charged for a full month. Later, I canceled my subscription, and you offered me a three-month free extension, which I accepted. However, I've noticed that I am being charged again in April, even though I am not currently using the service. If I attempt to cancel my subscription now, I see there is a 160 EUR fee, which seems unreasonable. Please assist me in resolving this matter.Thank you.

Bonjour, nous souhaitons nous désabonner de adobe stock, comment faire?