Stock Contributors

Quality issues? Or is it subject? They claim quality Issues. 

Hello,  I need some clarification regarding my contributor accounts and payout. I previously had an Adobe Stock contributor account that was temporarily disabled, so I requested restoration. While waiting and believing I wouldn't get it back, I created a new contributor account and started uploading content. I've been using the new account regularly and already received payouts through my Payoneer account. Recently, Adobe restored my original contributor account, which currently has about 25 dollars in earnings. Since I only have one Payoneer account, can I use the same Payoneer account that's connected to my newer Adobe Stock account to receive the payout from my restored original account? And is it allowed to have both contributor accounts now? I don't want to violate any Adobe Stock policies.  Thanks for your help.  

Hello,​I am writing here to seek assistance regarding my contributor account. My account was blocked, restored, and now—just one week later—it has been locked again due to a high volume of downloads that I am not responsible for. My pending payout is frozen once again, and my support ticket is ADB-46434037-M7D5.​I put a massive amount of genuine work into my portfolio, keywords, and metadata. It is incredibly frustrating to see this blocked repeatedly by automated filters. I seriously suspect that malicious third parties might be manipulating downloads or purchases on my profile specifically to trigger these automated suspensions.​Standard support tickets often take an extremely long time to resolve, which is why I am turning to the community. Could a moderator or Adobe team member please take a look at this case, investigate potential outside interference, and help get my account permanently cleared and my payout released?

Hi Adobe Team and Community,My Contributor account was recently blocked due to a "Generative AI requirements violation." After reviewing the guidelines carefully, I realize I may have made unintentional mistakes during the submission process (such as incorrect metadata/tagging or submitting too many similar variations).I take full responsibility for this oversight. I am very willing to comply with all rules and clean up/delete non-compliant assets in my portfolio if given the chance.However, my main issue right now is that I cannot submit an appeal. Every time I fill out the "Contact Us" form in the Contributor Portal to request a manual review, the system instantly auto-closes my ticket and sends an automated template email (for example, my recent closed Case ID is ADB-47128293-F3N1).I am stuck in an automated loop. Could a moderator please help escalate my case to the Trust & Safety team so a human can manually review my appeal? I truly value my partnership with Adobe Stock and w

SubjectUsing the Same Wi-Fi on Two Adobe Stock AccountsHello Adobe Stock Support,My mother and I are both Adobe Stock contributors and live in the same household. We use two completely separate devices and separate Adobe Stock accounts.We would like to know if we can use the same home Wi-Fi/internet connection while working on our individual accounts.Please confirm if this is allowed under Adobe Stock’s policies.Thank you for your help

About 20 hours ago, $14 from an unknown source was deposited.Since a single painting sometimes sold for more than $20, I thought a painting had sold for $14.However, since there were no updates regarding the image, I assumed the update was simply delayed for a while.Even now, twenty hours later, there has been no update on which painting was sold to add the $14.I have been tracking which paintings sold every day for over five years, and something like this has never happened before.I did wonder if I had only received $14 from the free collection selection, but it is still under review, and in previous years, I had earned over $300 annually.I'm really anxious and worried about account suspensions these days; I wonder what's going on.  

Hello everyone, I need some clarification regarding the Adobe Contributor Firefly bonus. My account was suspended for about 6–8 months due to a misunderstanding, but Adobe unblocked it a few months ago. Since then, my account has been active again and sales have been going well.My question is: Am I still eligible to receive the Firefly bonus even though my account was suspended during that period? Does Adobe consider the suspension period when deciding bonus eligibility, or is it based only on the current active status? Should I wait for the bonus today, or assume that I won’t be receiving it? If anyone has faced a similar situation or knows Adobe’s official policy on this, I’d really appreciate your guidance.Thanks in advance!

My account was closed, and when I appealed, I was told it was due to having multiple accounts—even though I am certain I only have one. I have now submitted a new appeal; what should I do to get my account back?

When will the 2026 Firefly bonus be given to contributors?

Hello,I used to have a Fotolia contributor account and sold photographs through the platform. After Fotolia was discontinued and integrated into Adobe Stock, I lost access to my account.When I try to access or recover it, Adobe refuses my request. I have also tried to create a new contributor account, but I am told that I cannot have multiple accounts.Could someone please explain why I no longer have access to my former Fotolia account and advise me on how to recover it or transfer it to Adobe Stock?Thank you in advance for your help.

hey guys,which model of Ai (text to images) do you prefer for creating stock Images with best image quality?Thanks

I understand that few people will want to share information. But I would like to know the experience of the sellers whos wanna share:1) How long have you been on the stock2) How many photos do you have (and what topic)3) How much do you earn in dollars per month? I see that all popular authors have about 10,000 images. How much do they earn?

No Info on pictures.  In Instructions after uploading picture and filling out required fields it says to hit submit.  There is no submit on the page

Hello, I used an advanced AI tool to upscale and enhance photos. I used a free trial of a business plan. I own the intellectual property of the original photos. I want to use the upscaled photos for commercial licensing through Adobe Stock. I have four questions, please: 1- Does it comply with Adobe Stock’s terms of use?2- When should I flag the photos as generative AI content?3- Does it affect the discoverability of the photos?4- Does it affect the earnings? Please write back soon. Thank you for helping me. Best regards,Osama

@Mat Hayward@Ria JairamGood afternoon! It’s been more than 3 months since my page was deactivated. I’ve already submitted a ticket via the link provided many times. I’ve also sent an email. I’ve never been explained why my account was deactivated. I understand the reason for this myself, and I’ve written and explained many times that it was a technical error on the submittor’s side. And it was due to my own inattention. Once again, I’m asking you to restore my account so that I can rectify the situation and delete the files that were intended for editorial material on another platform. I’ve been collaborating with you for a long time. And I’ve had many files in the top positions in their respective categories. I still have some funds left in my account, which I deliberately didn’t withdraw because I trust you and value my collaboration with you. Adobe is my favourite stock platform. And I’ve accumulated a lot of shots on various topics that I’d like to upload. I kindly ask you to consi

Today I received two separate payments for Firefly learning, (not the free asset back from June) a total surprise.Does anyone know how this works, why two different payments, or if there’s a way to know for which assets?Thanks!

I’ve 129 accepted Vectors/Artwork but not really sold hardly any, it started as a hobby about 15 years ago and I’ve developed my different skills and techniques, being 65 I’m not as nimble in the fingers anymore but I can still do it and it’s a passion now.

Hi Adobe Community Team / Moderators,I am reaching out here because I need assistance from a community manager or support supervisor to look into a critical misunderstanding regarding my contributor accountMy account has been paused/closed under a sales review (Case: ADB-46450611-M9N6), but there appears to be a major contradiction with previous support communications that needs a manual review.Context: Account Portfolio: Long-time contributor with over 5,000+ original video assets (100% self-created content, no generative AI, zero prior issues). Previous Audit (Case 00506345): Earlier this year (May 6), I proactively contacted Contributor Support regarding account activity. Support officially checked my profile and confirmed in writing that there were no problems with my sales ("We have checked your account, and there's no problem on your sales"). Request for Assistance:Given that my sales activity was previously reviewed and cleared by support under Case, the recent automated closu

Hi everyone,I’m still learning stock photography and I would really appreciate some constructive feedback on this image.Adobe Stock rejected it for “Quality Issues.” Rather than simply resubmitting it, I would like to understand what I should improve in my photography.Could you please tell me what you think the main problem is?I’m particularly interested in whether you see issues with composition, subject separation, too many distracting leaves/elements, focus/sharpness, exposure, color/white balance, noise, or post-processing.My intention was to show the beginning of autumn in a vineyard, using the colorful vine leaf as the main subject and the grapes as secondary context. Looking at it again, I wonder whether the composition may simply be too busy for a good stock image.I’m not looking for a way to get this particular image accepted at all costs. I’d rather understand what I should do differently when taking the next photograph.Thank you very much for any honest and constructive feed

Hello Adobe Stock Community,I would like to clarify how to label this type of submission for Adobe Stock.Workflow:A Gemini-generated image was used only as an external visual reference. No AI-generated elements were imported into the working file. No image trace was used. The final artwork was redrawn manually from scratch in Illustrator as a fully editable vector.The AI image was used only for reference, similar to using a photo or sketch as inspiration.In this case, should the “Created using generative AI tools” box be checked when submitting the vector to Adobe Stock?Thank you.

Hello Adobe Stock Community Managers and Staff,I am writing this post out of deep frustration with the automated AI review system. Recently, I have faced multiple unfair rejections for "Similar Content" on entirely unique assets from my expeditions. My previous attempts to resolve this through standard support forms resulted in automated template closures without any human inspection.Most of my portfolio consists of highly exclusive, premium content captured during high-cost, extreme sea kayak expeditions through the Senyavin Strait on the Chukotka Peninsula. These are rare subarctic botanical species and landscapes that are nearly absent from the Adobe Stock database.Yet, the automated AI system continuously flags completely distinct compositions, different plant species, and separate camera angles as "duplicates" or "similar content," simply because they share a similar background texture (like arctic granite or tundra soil). The AI is completely blind to the actual unique subjects o

I wanted to ask if i upload these content at the same time will there be a problem? These are hand drawn illustrations 

I got “Quality Issues” rejection of the attached photo. Can anyone enlighten me what exactly is wrong with the quality?

Can you explain how to improve the quality of my photos?   

I would like to know whether uploading an Icon- set with a thumbnail that includes the content name and the name of each icon underneath , it could cause my account to be blocked or disabled  ?I have also attached a sample image showing this type of thumbnail for reference.expertise . support me please