Stock Contributors

Hello Adobe Stock team,My contributor account was deactivated, and I contacted support on 14 July 2025 (Case #00419619).I sent follow-ups on 21 July (#00421635) and 31 July (#00424587).It has now been over a month without any response beyond the automatic acknowledgments. I would be grateful if a moderator could check the status of my case or advise on how long the review process might take.Thank you in advance for your help.

Hi! I'm a new contributor and I'm still trying to understand the intellectual property refusal policy.From what I’ve read, buildings older than 150 years typically aren’t subject to IP laws. I uploaded several images of old churches—some were accepted, while others weren’t, even though they’re from the same era.Could you please clarify what’s wrong with this particular cathedral image and why it was rejected due to IP concerns?Thanks so much!

Hello Adobe Stock Contributor Support, I am facing a "Payment error" issue with my latest payout of $36.70 via Skrill on August 2, 2025.My Skrill email is:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers] (same as my Adobe account). My Skrill account is fully verified and active. Could you please check the issue and reprocess my payment?I have attached a screenshot for your reference. [Moderator embedded the edited version. Do not publish your e-mail address in this public forum] Thank you,MD ARIF HOSSAIN   [Moderator cured the topics. Please do select only relevant topics.][Moderator deleted private information in attached image file. Please do not post private information like e-mails and phone numbers]

Hello, My name is Muhammad Rifki and my Contributor ID is 212885979. I need urgent help with a technical issue. Here is the timeline of my problem:1. My first photos were approved around August 1st.2. For many days, they did not appear in my public portfolio due to an indexing delay.3. On August 5th, the photos finally appeared and were visible to the public.4. However, on August 7th, all my photos disappeared from my public portfolio again, and it has been empty ever since (today is August 11). I have already confirmed this is not a browser cache issue. The portfolio is empty on all devices and in incognito mode. I tried to contact support via live chat today, but the system incorrectly connected me to the Sales Team who could not help or transfer me. Please, can a moderator or staff member investigate this technical issue with my account? My portfolio has been wrongly empty for many days. Thank you.   [Moderator cured the topics. Please do select only relevant topics.]

Hi everyone,I’m running into an issue with some images I’ve been uploading — they keep getting rejected with the reason “Missing Generative AI Flag.” The thing is, they’re not AI-generated. I saw on the forum that you can try re-uploading them with a property release stating they aren’t AI-generated, but even after doing that, they still get rejected for the same reason.Has anyone else dealt with this or found a workaround? Thanks in advance!

If the eps is approved, there are likes and the moderator can see that it is handmade, with high quality and after the script moves the file to similar content, this is a very cool motivation for new works, bravo.

sir anyone here could you please tell me what actually happens because i did not do anything wrong and not violate any guidelines eventhough the fact is like that am so shocking why my account was deactivated .i am too good at creating images with some serious passion about it. i love to create images by my own innovative thoughts .Last week on 30th july 2025 i got around 220 sales because of past three weeks i have worked in full day and till mid-night and made lot of awesome image creation also upload it in adobe after that my image getting sales and after that i got spend more time to create images continuously keep on working and upload it but suddenly yesterday 7th 2025 agust when i login my account it showed me that your account has been deactivated for suspicious activity .i was shocked and have no idea what happened why it has been de-activated because i did not do anything wrong and not violate any guidelines ,everything happens purely on genuine and honest .could you please a

Hi Good Morning adobe stock team. I am new in adobe stock site i want to be a contributor. Thats why i need verify my mobile number. When i input mobile number show is An error occurred while parfoming the action. Please try later. Please helo me to verified my mobile number. Thanks for your co-operate.   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

Hey everyone,I thought it would be fun and hopefully useful to start a little challenge here. I recently had a video rejected for “Quality Reasons,” but when I reviewed the file, I couldn’t spot the issues mentioned in the rejection notice. The reviewer’s possible reasons were:Unintentional shaking (The camera is completely steady and doesn’t move)Empty black or white frames (none that I can find)Compression or audio problems (there’s no audio at all) So here’s the challenge: can anyone actually spot a quality issue in this video?If yes, please explain what you see. 

can u please tell me how the Adobe firefly bonus programme will calculate in 2025?   [Moderator moved the thread to the correct forum]

Hi,  EveryoneI have a question regarding contributor accounts and using them on the same computer. I currently have an active contributor account that I regularly use on my personal PC. Now, my wife is interested in creating her own contributor account and intends to use the same PC for her activities. Her setup would include: A separate email address A different browser profile (but still on the same machine)   Given this situation, I would like to know the following: Is it allowed for two different individuals to operate separate contributor accounts from the same physical device? Are there any policies or restrictions we should be aware of regarding multiple accounts on a single computer? Would there be any risk of account suspension or any sort of violation if she creates and uses her account on the same PC? Is it possible for both accounts to remain logged in simultaneously (using different browser profiles)? Or should we be careful to log out of one before using

BonjourJ'aimerais savoir si la devise de facturation pour mon compte (localisé en France) ne comporte pas de surfacturation par PAYPAL (si je choisis paypal comme moyen de paiement)Car Paypal applique un pourcentage" s'il y a conversion de devises". Merci de me confirmer qu'il n'y a pas de pourcentage facturé par paypal pour un compte paypal en france (hors USA).

Dear Adobe Stock Team,I hope this message finds you well.I’ve recently had several video submissions rejected due to “quality issues,” and I’m reaching out to better understand the specific reasons behind these decisions. All of the videos were captured under what I believe to be optimal conditions, and from my perspective, they meet the expected standards.Could you kindly provide more detailed feedback or examples of what might be considered problematic in these files? I’m eager to improve and ensure that future submissions align with your quality requirements.Thank you very much for your time and support.Warm regards, MAEDE

Hello,I am trying to add and verify my mobile phone number on my Adobe Stock Contributor account, but I keep getting this error message:An error occurred while performing this action. Please try again later.I have tried:Entering my number in the format +92 3XX XXXXXXX (without the leading zero)Using different browsers (Chrome, Edge, Firefox)Clearing cache and cookiesTrying again after a few hoursMy number is active, and I can receive SMS from other services without any problem. Please let me know if mobile number verification for Pakistan is currently supported, or if there is another solution.Thank you for your help.

Please inform friends whether images like this cannot be included in the Adobestock category. Please inform   [Moderator cured the topics. Please do select only relevant topics.][Moderator cured the subject for clarity. was "my info"]

 I am an Adobe Stock Contributer i would like to know the exact technical and creative standards required  for images to be accepted.Please share guidelines of three or four lines. 

Whenever I try to access contributor pages, like the portal, I am redirected to Fotolia.  The URL returned is  https://contributor.stock.adobe.com/uk/onboarding/sync-fotolia-2 Can anyone here help to fix this obvious fault?  I have been trying to resolve this issue for around two years. FC  

Hi everyone! Since this week, I’ve been getting the message:“Submission limit reached — Either you have too much content pending moderation, or you’ve submitted the maximum weekly limit. You’ll be able to submit more once pending items are moderated or your limit resets. Thank you for your patience.”I completely understand why this system is in place and I’m not complaining at all - I’m just curious:Is there a way to see my current weekly submission limit somewhere in my account?In my case, I already had a bigger amount of content pending moderation, so I assume I simply hit my weekly cap. Just wondering if there’s a way to check or track this info to plan my uploads better.Thanks a lot in advance! 

Is there any way of changing the video thumbnail image presented to buyers. The action in a video often starts after the first few frames and the ability the present the best frame to the buyer could be crutial in getting a sale.

Hello Adobe Community, I'm experiencing an issue while trying to verify my phone number on my Adobe account. Every time I enter my number and click to receive the verification code, I get this error: An error occurred while performing this action. Please try again later. Here’s what I’ve already tried: Using Google Chrome on PC (also tried Incognito Mode) Clearing cache and cookies Turning off all browser extensions (including ad blockers) Using a different browser (Firefox) Ensuring VPN is turned off Trying a different phone number Writing the number in the full international format (+8801XXXXXXXXX) Unfortunately, nothing worked. I need phone number verification to log in to Adobe Stock and use other services, but I’m completely stuck due to this issue. Please advise how I can fix this or if there’s any way to bypass this temporarily. I’m from Bangladesh, in case the issue is regional. Looking forward to your help. Thank you!   [Moderator deleted private informa

Hi Everyone, Heads up! I find it hard to believe that it's been almost a year since the nomination process began for the Adobe Stock Free collection. Starting tomorrow, June 7 some of you will have the opportunity to re-nominate photos that are currently in the Free collection, or to nominate new photos for consideration. The window to nominate your photos will be open until June 22. If you do want to nominate photos for consideration, I recommend you sign into the contributor portal tomorrow to take care of this. As before, we will be paying 5 credits for each photo approved for the Free Collection after the nomination window is closed. Photos that are approved will be in the Free collection for 1 year with a non-exclusive commitment.    There was a slight deviation to the agreement that you will see tomorrow. In 2023, when the nomination process starts up again, Adobe will have the right to nominate the assets that are already in the Free collection for 2022 for considerati

Hello,Since June 30 my account has been completely blocked from submitting new files.I have no pending files in review, and the only response I have received from Adobe Stock Contributor Support was a generic message stating that "submission limits depend on various factors".It has now been well over a month without any further reply or explanation, despite me following up. I currently have over 6,000 approved files in my portfolio and have always followed the contributor guidelines.What is the reason for this block and a specific timeframe for when it will be lifted? The lack of communication is extremely frustrating, and it prevents me from keeping my portfolio active.Could you give me any advice, please?Ula 

Do any contributor have idea for Adobe stock firefly bonus 2025. Guys aren't you all curious for it 😉. Also share your last year bonus milestone 😄. #adobe #fireflybonus   [Moderator moved the thread to the correct forum]

https://stock.adobe.com/contributor/212444588/Muftadil%20IslamThat is my portfolio.Can someone check my portfolio and give a reason why i am not getting download? I got one download when i have just 8 or 9 files.Now i have 61 files and still my download remains in one.Can someone please check it.I will be very thanksful to him/her. Thank you.

Hi everyone,My image was recently rejected by Adobe Stock with the reason "Quality Issues." I’d really appreciate your help identifying what specifically might be wrong so I can improve future submissions.Here is the description I submitted with the photo:"Aperol Spritz cocktail with orange slices and ice cubes in a wine glass, served on a wooden block with crushed ice. Refreshing summer drink, perfect for bars, menus, and lifestyle use."I’ve reviewed the image, but I’m not entirely sure if the issue is with sharpness, exposure, noise, or something else. I'd be grateful for any constructive feedback.Thank you in advance!File ID: 1630548251Filename: IMG_8697.jpg