Substance 3D Painter

Hi, I have a very inconvenient issue/bug with my Substance Painter.From a random point, my file doesn't want to save anymore, even increments.I've allready lost a day of work with this, then the next day I didn't had any issues, and today here we go again, it stopped saving at 11:06AM. (It's now 11:50)The auto-save are not working eather.He you can see some screeenshots: Apparently, the autosave stopped working at 11:06AM but the regular "crtl+s" never worked as the last save is indicated the day before (see file explorer screenshot) My substance Painter is up to date, my disk have space in it.Disk ref: Crucial P5 Plus 2To (ssd M2) Thank you in advance for helping out with this ! 

I got the Adobe Substance 3D Collection Education 12-month subscription for students, I want to know if i can use it for commercial purposes, i tried looking on the website but i am still not sure

Hi all,I am a 2nd year 3D major, my Substance free trial ended a few days ago.When trying to request a new code here:https://substance3d.adobe.com/education/I get a bug on step 2 telling me my ID already exists,I need to get a new product code so I could send my approval documents to identit-e.The online support was...dissapointing to say the least.I was bumped from one support rep to another the moment I told them I am not interested in buying in "a special offer", because the FAQ clearly states I can renew if I send the docs. 5 reps, none could help me. One even suggested "make a new email and make a new ID", seriously?Anyone knows a way to get the product  other then making a new unique Id (which is not ideal, because my CC liscense is on the current ID).Thank you.

The Gradient Filter has problems with color spaces. It does not respect them.

I have encountered a problem - when I have multiple different texel densities on UV islands, Painter incorrectly renders normals.This is a test mesh in Blender - the rectangle has denser UV [2.5x to be exact]:  Here we have incorrect normals in Painter with a visible rectangle:  But when tessellation is on, height displacement is calculated and rendered correctly: All mesh maps are baked.It seems to me that the quantity of decreased normal is directly proportional to the ratio between the two texel densities.This is a substantial problem since height in Painter is ubiquitous. 

Hello, I'm quite new to Adobe Substance Painter, so my question might be a bit dumb, but I can't figure it out. I have weird Ambient Occlusion on my model. The shape is pretty simple and Low Poly, I've checked all normals. If you have any clue. Top Left: UV In BlenderTop Right: Model in Blender with Seams and SharpsBottom Right: SP Normal & AO MapsBottom Right: SP 3D View  

I just wanted to post my solution to this error that was preventing me from saving in Substance 3D Painter 7.4.3. I had seen several posts saying this is caused by having lost/unallocated textures in the file, but I did not have any. What solved the issue was deleting the default "Layer 1" paint layers that Painter automatically adds to each texture set. I imagine any empty layer could cause this error. It seems incredibly neglectfull that the file defualts that ship with a software are completely preventing user files to be saved in some cases. Filing a bug report for this as well, but figured it would be useful as a topic here in the meantime.

导入 OBJ 文件时出现命名错误，导入 FBX 文件时硬边和软边乱七八糟。

Is it possible to correctly tile a texture on UVs that exceed 0-1 space? Textures distort outside this boundry from what I've tried.

Window handles (splitters/resizers between panels) are very unresponsive or difficult to grab and move. This affects all resizable interface elements (e.g., viewport/panel dividers, layer stack, properties panel).This issue has been present across all recent versions of the application. Given the current subscription cost (€25/month), it would be reasonable to expect a more polished and production-ready user interface. This behavior feels more like that of a beta version, and it significantly impacts the user experience on macOS.

Im working on a small painter plugin and am having trouble with importing an external module. Is there documentation on Painters process for importing external packages?

Substance Painter always crashes whenever I try to increase my texture set resolution from 1024 to 2048. I can't even just export at 2048 because it will also crash doing that. Before setting my texture set at 1024 to work on, it was at 2048 and it kept crashing on me whenever I reopened the project and did anything regarding certain layers. I finally got around that by setting the texture set to 1024 but now I can't bring it back to 2048. I have reinstalled Substance Painter. I tried some solutions that worked for others, such as disabling "Hardware Support Acceleration". I constantly use "Save and reduce file size". In the shader settings, I have set the Specular Quality to "Low (16 spp)". Nothing solves this. It always starts with the green loading bar then after 5 to 10 seconds it closes on me. Also, I sent my instructor, from a course I'm taking, my project and he had no issues exporting the texture set at 2048. My PC specs are: RTX 4070 Ti, Ryzen 9 7900X, 64 G

Hi there,I'm testing the new stylization filter but it seems it's only apply on the normal.Any ideas or thoughts on that?

Hello! I'm having this issue with laying some stitching over some denim material. The problem is that it's not layer properly over the height/normal of the underlying fabric. In the official tutorial it's just laid on the materials with no problem but when I do it the stitch doesn't override the height information. What happens then is that the fabric yarn goes over the darn stitches. Any help would be greatly appreciated.Here's the problem and my layer structure for reference. 

please send help.it looks radioactive and weirdly colorful.I am not exactly sure how it's affecting the texture because the texture itself looks fine, but the exported normal map looks too weird.please please please help me.I didn't invert no polygon or uv maps, my maps are fine.Chat gpt told me that it has something to do with RGB settings but I don't understand what it's saying,.

Soooo I have a spp file that I was working on.I cannot open this file all of a sudden since SP crashed instantly when I open this file.Is it possible to recover this file? 😧  I've attached link to my GDrive since this file is pretty big. By the way, I worked on this file under 11.0.0 version.  https://drive.google.com/file/d/1b3gAFVsov5shTAK7G20idin3KXY_MvHJ/view?usp=sharing Thank you in advance! 

Hello. So when I attempt to export anything with the 2D View export preset (whether 1 fill layer or anything bigger) , it exports a blank / black map and freezes the entire program. I've noticed this also only happens after I bake (the bake settings are barely changed, only the dilation width and use LP mesh are ticked) , if I attempt to export with 2D View before baking it exports fine.  I have tried reinstalling the program, changing the bake settings, and messing around with the export padding, but none of it has worked so far.       

when drawing with the path tool, if you navigate with the 3dConnexion mouse, the 3d camera turns off. if I do not restart the program, it does not come back.

Hi Everybody, I'm Andrea from Italy. I have a strange behavior with SP 11: I'm texturing a jet fighter model I modeled in Cinema 4D and theh exported in FBX format. I perfectly finished the "colors" texturing and now I'm starting the details. I created a new layer in order to manually create the fuselage panels details...I created a fill layer (with only "height" enabled, I set a negative height), a black mask in wich I paint with a very thin brush (0.01 with hardness set to 1)...the problem that all the lines I draw (I set the first point and then press SHIFT to place the second points) are ALWAYS heavily "pixeled", I can't draw something similar to a straight line at all....I tried severa times also increasing the number of poligons in my mesh but nothing changes....the model dimensions are about correspondant to the dimensions of a real small jet plane....the strange fact is that if I create a primitive in C4D having about the same dimensions even with a lower polygons number a

I wish to open a substance file my friend had sent me but it says i need to update my substance painter to verison 9.0.0 to do so. There is no update button on my steam 2022 substance painter help tab. I dont know what to do.

I just upgraded to the latest version of SP and wanted to try the Automatic CageThe moment i enable it the Bake Selected textures gets disabled even though it generates the cage in the preview . After this switching to any of the other Cage options keeps the button disabled , if i close the baking menu and then reopen it with my cage set to Distance Based it keeps the button disabled.I need to close SP and reopen it for the button to come back as long as it was set to Distance Based.I do have an error when loading the highpoly , it doesnt seem to be an issue when i baked with Distance Based Cage[Scene 3D] [GenVertexNormals] : unable to compute normals because some triangles were too small in mesh Head_High1

OK folks.Substance has been working fine but as of this week I can no longer use it.If I open SP then click any part of the UI it crashes the driver leaving me wirh a black screen and no option but to restart.I have updated to latest driver and SP version.Used older driver with no luck.What else can I test?Cheers

Could you please provide guidance on the correct method to set the "Alignment" and "Spacing Mode" for the currently active brush using the JavaScript API (via substance_painter.js.evaluate() from a Python plugin) in Substance Painter [11.0.1]?Specifically, I would like to know:The correct JavaScript path, starting from the alg object, to access the currently active brush (or tool) settings.The specific methods or property names to get and set the Alignment and Spacing Mode values from that object.The exact values (string, number, enum, etc.) that the API expects for "UV" alignment and "Texture" spacing mode.My goal is to create a Python plugin with a button that, when clicked, modifies the currently active brush settings as follows:Alignment: Change to "UV"Spacing Mode: Change to "Texture" (In the UI: Brush Properties > Brush Stroke > Spacing > Mode)