취소 부탁드립니다.

[detailed_athlete5EEF]

무료체험판으로 결제된건 줄 알았는데 바로 결제가 된 것 같습니다. 

취소 부탁드립니다. 

[kglad · Accepted solution]

no one here can cancel for you.  you must cancel yourself:  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html