After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

[Thiago Guimarães]

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

Here's a picture of the error I get when I close.

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.

 

[Fabiane C3318580028ze]

This error started happening after I updated my After Effects to version 2025. And this error is happening more and more frequently. I'm usually using After Effects on projects that aren't even heavy, when suddenly my screen goes black, and when the screen comes back, AE shows this error and the preview goes black, making it impossible to view the video preview inside AE. I don't know what it could be, I've used programs to stress the CPU, GPU and RAM. These programs caused the usage to reach 100% and the screen blanking problem didn't happen. I really don't know what it could be, if anyone can help me, I'd appreciate it in advance.

[Rick Gerard]

Without system, os, and workflow details, pointing you to a solution isn't easy. I'm not having any problems at all right now with AE.

If your AE is up-to-date or you have tried rolling back a build or two using the Creative Cloud app, the only constructive suggestion I could make is to set the amount of RAM allocated to other apps to an even multiple of 4 GB in Preferences. If you do not have lots of memory, use four  GB. Eight or Twelve if you have a lot of memory to spare. Then, when you run After Effects, quit all other apps not needed for your effects work.

[dsrmedia]

Same issue for months and no solutions... i cant use apps and i pay it well.

[TungNguyen2307]

After effect warning: Direct2D Drawbor Error: HRESULT: -2005270523
I just updated to the latest version of After Effects, and the software frequently encounters this kind of error. How can I fix it?

[Manic Motion]

If this is just a minor bug, OK, but it is a recurrent bug that crash After every 20 minutes. It just annihilate my workflow, and my productivity... It's not give me the strengh to make something cool for my client.

[matthew1129]

Hello, 

I have had this same issue for a few months now and I am losing my mind as I've reinstalled AE, my Graphics driver, as well as ran in safe mode, or with no plugins. I almost paid for a new graphics card assuming mine had died, but there seems to be many with this issue. 

It's killing me and my deadlines. 

[TungNguyen2307]

I switched to an older version.
My Adobe Premiere also encountered a similar issue, where it would freeze and restart the computer after about 20 minutes.
I haven't found the cause yet, but my solution was to switch back to an older version, and the issue has stopped occurring.

[centurysoft_1724]

From last few days i am facing this error continously on After Effect after version update 

[nishu_kush]

This issue has been identified as a bug. Merging this thread with the main thread.

Thanks,
Nishu

[Mateusz372823907j79]

Same problem and also on 2060s, it appears when im using adobe link....

[Mateusz372823907j79]

it doesn't show when im rendering without adobe dynamic link, but when im using it and im trying to go back to my premiere pro project its show this crush, its so annoying, i bought new pc just for editing, ryzen 9 5950x, rtx 2060s, all drivers are up to date, no third party plugins...

[Edien5C90]

i worked, open After effect choose with Safe Mode, and close Comp about your error. and create new Comp or test open again. thank you

[Mateusz372823907j79]

U had the same and it worked for u?

[airgid]

I am getting the exact same error. All I have to do is open AE 2025 and and just play a timeline.. it give exactly same error. Here are my system specs:

Processor AMD Ryzen 9 3900X 12-Core Processor 4.00 GHz
Installed RAM 64.0 GB

Edition Windows 11 Home
Version 24H2
Installed on ‎2024-‎12-‎13
OS build 26100.2605
Experience Windows Feature Experience Pack 1000.26100.36.0

[DNA_Media_Solutions]

After effects freeze frequently with error Direct2D Drawbot Error. HRESULT:-2005270523, particularly when I switch between different applications using Alt+Tab, or moving timelines, please give us the solution as soon as possible. I tried uninstall and reinstall after effects from creative cloud, remove all the plugins except animation composer, updated the graphics card drivers all in vein. 

[Joy Raisinghani]

Hello. 

Thanks for reporting the issue and sorry for the inconvenience you are facing. Could you please give a little more info about this?

1. The screen shot you have attached is perhaps not what you intended to attach. Could you please update it?

2. Are you on Win 10 or Win 11?

3. Does this happen when you have a specific project open? If yes, can you please share the project?

4. Could you please share a screen recording showcasing the repro if possible?

[charmander4444]

Getting the same issue multiple times a day now.

[Jessica McMillan]

Hello Everyone,

To highlight from John's request - if you can let us know what GPU you are using as well as your driver version, we can work towards an inhouse reproduction and reach out to the GPU companies if necessary to determine a solution. 

This issue is only on Windows machines and likely with specific GPU/Driver combinations with the new version of AE. We switched draw technologies to improve the speed at which UI interactions could be drawn (most noticibly when interacting in the timeline). 

We have a few approaches we are actively investigating and updates will be posted to this thread. 

[Manic Motion]

One or two 2070RTX

[Mateusz372823907j79]

Additionally i will say that it's happening to me while im minimizing after effect esspecialy after using adobe dynamic link, as i said im using rtx 2060 super with newest nVidia studio driver, its my new pc and i bought it for using adobre programs, please fix it..

[airgid]

My video card: NVIDIA GeForce RTX 2080 Ti ... latest driver updated.. latest version of AE.. all same issues reported here... so bad I had to go back to AE 2024 because AE 2025 is not usable... PLEASE FOR ALL THAT IS GOOD IN PIXEL MOTION WORLD FIX THIS!!!!!!!!!!!!!

[Greg36061647sq3p]

This is happening to me as well.  RTX 4080 SUPER Driver 566.36.
Have had both After Effects and Premiere open at the same time.

[Mateusz372823907j79]

@airgid how did u get back to 2024 ver of AE?

[airgid]

@Mateusz372823907j79 

I opened AE 2025 then saved it as AE 2024 file.. then installed AE 2024 from Creative Cloud...  Hre is how to install an older version: https://helpx.adobe.com/ca/download-install/using/install-previous-version.html

[Espe2190170260q6]

Direkt2D Drawbot error: HRESULT:-2005270523

updatet GPU and all drivers, error still there ???? please help