Bugs – After Effects 2025 not working correctly – crashing/hanging

[Vorn Carbon]

After Effects 2025 not working correctly – crashing/hanging

What's wrong with my PC specs which all versions of the 2025 release of After Effects will not run successfully on my machine?
Does anyone else have issues with After Effects crashing/hanging, where nothing works and then freezes?
My PC spec is as follows:

1 x AMD Ryzen 9 9950X AM5 Processor
1 x ASUS ROG Crosshair X870E Hero AMD Motherboard
1 x Phanteks XT Pro Mid Tower Case - Black
1 x Noctua NH-U14S Ultra-Quiet CPU Cooler
3 x DeepCool FL12 120mm PWM Fan in Black
1 x Corsair Vengeance 192GB (4x 48GB) 5200MT/s DDR5
1 x Microsoft Windows 11 Pro
1 x 1200W Be Quiet! Straight Power 12 Modular PSU
1 x Palit GeForce RTX 5090 GameRock 32GB GPU
1 x 8TB Western Digital Ultrastar DC HC320 3.5" HDD
1 x 8TB Samsung 870 QVO 2.5" SATA III SSD
3 x 2TB Samsung 9100 PRO M.2-2280 PCIe 5.0 x4 NVMe

[Vorn Carbon]

After Effects 2025 not working correctly – crashing/hanging

What's wrong with my PC specs which all versions of the 2025 release of After Effects will not run successfully on my machine?
Does anyone else have issues with After Effects crashing/hanging, where nothing works and then freezes?
My PC spec is as follows:

1 x AMD Ryzen 9 9950X AM5 Processor
1 x ASUS ROG Crosshair X870E Hero AMD Motherboard
1 x Phanteks XT Pro Mid Tower Case - Black
1 x Noctua NH-U14S Ultra-Quiet CPU Cooler
3 x DeepCool FL12 120mm PWM Fan in Black
1 x Corsair Vengeance 192GB (4x 48GB) 5200MT/s DDR5
1 x Microsoft Windows 11 Pro
1 x 1200W Be Quiet! Straight Power 12 Modular PSU
1 x Palit GeForce RTX 5090 GameRock 32GB GPU
1 x 8TB Western Digital Ultrastar DC HC320 3.5" HDD
1 x 8TB Samsung 870 QVO 2.5" SATA III SSD
3 x 2TB Samsung 9100 PRO M.2-2280 PCIe 5.0 x4 NVMe

Thanks!

[MarekMularczyk]

A friend of mine is having problems with AE 2025, where the screen keeps flickering in the Composition panel. This never happened before upgrading to 2025 and they have a high-spec PC... 😞

[Ishan Y]

Hey Vorn,

I'm sorry to hear you're having stability issues with After Effects. Do you experience stability issues while working with specific file types? If you see a crash report or error messages, please share them here. I also recommend going to the menu bar at the top and then going to Effect > Effect Manager. Disable all third-party plugins, restart After Effects, and see if you're still experiencing stability issues.

In case you're unable to get past the splash screen, please follow the steps mentioned here: https://adobe.ly/4kNxP4I

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

[nishu_kush]

Hi there,

Sorry to hear about the issue. Thanks for sharing your system specifications. However, we need a few more details to better understand the issue:

1. Is there a specific action/command that triggers the freeze/crash, or is it random?

2. Is it happening only with the projects that were created in the old version or with new projects as well?

3. Are there any crash reports or error messages? If yes, please share.

4. What's the version of the GPU driver that's installed on your computer?

Have you tried running After Effects in Safe Mode with third-party plug-ins disabled? If not, give that a try and let us know the results.

Looking forward to your response.

Thanks,
Nishu

[nishu_kush]

Duplicate thread merged.

Thanks,
Nishu

[vince5C43]

I have basically the same computer as yourself and have had crashing and freezing issues in the composition panel too. If you disable hardware acceleration and go with ‘mercury software only’ option I have found this solves the problem. I suspect it’s down to the 5090's and the drivers at the moment. I have had other problems in 3d software too. I am rolling back my studio driver to 572.83 as when I installed the newer ones my problems started. Apparently its the most stable one.

Hope that helps.

[Vorn Carbon]

Thank you so much! I will try this and let you know! —V

[Alex32304433y2wk]

did u upgrade windows 11 recently?