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C4D files into AE and Empty render in AE and AME

New Here ,
Apr 24, 2024 Apr 24, 2024

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Hello guys,

I am using AE 24.1 and AME 24.2.1/

I created C4D(lite) files from AE which I integrated into my comp.

When I try to have a render, the visualization shows my animation quite well, but the MP4 video is empty.

The same happens with AME for export.

I learned that there was a bug regarding CIneware/C4D and After effects with AE 24.1 version.

Is that why I am having this issue and how to fix it?

Thank you! I have to deliver this project this week 🙂

 

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TOPICS
Crash , Dynamic link , Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Apr 24, 2024 Apr 24, 2024

Hi @vero29463411fdeu

 

Unfortunately there is a bug with the Cineware version that shipped in 24.1 that means projects created in 24.1 will only work in 24.1. These projects are on an island forever and will not play well with 24.0 or 24.2. 

 

Please re-install 24.1 version of AME and this should resolve your issue. 

 

If your original files were created in 24.0 or before, I would recommend skipping 24.1 altogether. 

 

Apologies for the inconvenience,

 

- Dacia Saenz, AE Engineering Team
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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi @vero29463411fdeu

 

Unfortunately there is a bug with the Cineware version that shipped in 24.1 that means projects created in 24.1 will only work in 24.1. These projects are on an island forever and will not play well with 24.0 or 24.2. 

 

Please re-install 24.1 version of AME and this should resolve your issue. 

 

If your original files were created in 24.0 or before, I would recommend skipping 24.1 altogether. 

 

Apologies for the inconvenience,

 

- Dacia Saenz, AE Engineering Team
- Dacia Saenz, AE Engineering Team
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