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Frequent error: invalid clipboard format

Participant ,
Oct 13, 2023 Oct 13, 2023

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Hi,

 

over roughly the last year, I'm frequently getting this error on all AE versions I have installed (latest on AE 24.0):

 

invalid_clipboard.jpg

 

It seems to occur either when opening AE for the first time or when moving into AE from another application. Just to be clear: there's nothing other that causes this. I'm not trying to paste something in. It just suddenly comes up.

 

Generally, there's not much downside to it other than having to click 'Okay'. However, it's quite annoying as it can occur quite often during a session. Also, sometimes it seems to crash some docked scripts and they'll have to be reopened.

 

Why is this happening and can it be fixed?

 

Best wishes,

Constantin

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correct answers 1 Correct answer

Adobe Employee , Mar 27, 2024 Mar 27, 2024

Hi all,

This error has been removed in the recently-released After Effects 24.3. Please let us know right away if you continue to see it when switching focus to After Effects.

 

Cheers,

- John, After Effects Engineering Team 

Status Fixed

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9 Comments
Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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This occurs because AE will inspect the clipboard contents on startup and when switching from other applications. There is something on the clipboard, that to AE looks like it is an AE related copy/paste but then AE attempts to parse it and reports the failure. We should probably remove the error but in the meantime when it happens, see if you can remember the last thing you copied before it occurred and that may give us a clue as to what's going on.

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Participant ,
Oct 29, 2023 Oct 29, 2023

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Hi,

 

thanks for the response! It would be great if you could remove the error message if it's not necessary in other ways. I also heard from another user he's frequently getting these errors.

 

I tried to see what's in my clipboard when the error occurs. When pasting into a text document, it seems I'm always having an empty string, so I think it may be something that it's rather some format that's only useful to another application?! I'll try to be conscious of this going forward and check what exactly I copied when I can.

 

Best wishes,
Constantin

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Community Beginner ,
Feb 05, 2024 Feb 05, 2024

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Hi, ressurecting this– I am also experincing this bug. I use a password manager that copies a " " (spacebar keystroke w/o formatting) to the clipboard by way of clearing it, and this consistently generates the error for me if I launch AE with this on the clipboard. 24.1.0 under Mac OS 14.0.

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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A fix for this is currently in testing and we expect it to go into 24.3 beta builds soon.

Status Investigating

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New Here ,
Feb 11, 2024 Feb 11, 2024

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I'm also facing this exact issues

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Adobe Employee ,
Feb 11, 2024 Feb 11, 2024

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There is a fix for this in AE Beta 24.3x23. It would be awesome if you could help confirm the fix by installing and running that build and then reproducing the steps that cause the error to show up for you. Let us know if it's fixed for you.

Status Started

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Participant ,
Feb 26, 2024 Feb 26, 2024

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Thanks! Sorry for the late response (been away for a while).

I'll be working over the next few days on a project. I'll test it out and report back.

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Participant ,
Mar 21, 2024 Mar 21, 2024

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@jenkmeister Sorry for letting you wait for so long. I finally was able to sit down and test it out. In the latest beta build, it seems to me the problem is gone. In my testing, I consistently get the error in the latest official release but none in the beta release. Now, I didn't do the testing extensively but as far as I can tell now, it's solved! Thanks a lot for implementing this fix! 🙂

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Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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Hi all,

This error has been removed in the recently-released After Effects 24.3. Please let us know right away if you continue to see it when switching focus to After Effects.

 

Cheers,

- John, After Effects Engineering Team 

Status Fixed

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