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DynamicLink Media Server is not available.

New Here ,
Oct 27, 2017 Oct 27, 2017

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Hi,

I'm trying to create a gif by exporting from Ae to Ps but since updating to Ps cc 2018 I get "DynamicLink Media Server is not available."

[Moved from the non-technical Lounge Forum to the Program forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

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LEGEND ,
Oct 27, 2017 Oct 27, 2017

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Without system information and things like exact settings nobody can tell you much.

Mylenium

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New Here ,
Nov 03, 2017 Nov 03, 2017

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iMac running High Sierra

2.7 GHz Intel Core i5

8 GB 1600 MHz DDR3

NVIDIA GeForce GT 640M 512 MB

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Adobe Employee ,
Nov 14, 2017 Nov 14, 2017

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Hi RuthC,

Are you still having trouble with this error? Let us know.

Thanks,
Kevin

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New Here ,
Nov 23, 2017 Nov 23, 2017

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I am having this problem, Kevin.

Tara Key

IMac running Sierra

4GHz Intel Core i7

16 GB 1867 MHz DDR3

MD Radeon R9 M395X 4096 MB

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New Here ,
Nov 24, 2017 Nov 24, 2017

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Indeed

Full specs

Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

Number of Launches: 7

Operating System: Mac OS 10.13.1

System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

Physical processor count: 4

Processor speed: 2700 MHz

Built-in memory: 8192 MB

Free memory: 3578 MB

Memory available to Photoshop: 6248 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=1080, right=1920

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=512

glgpu[0].GLName="NVIDIA GeForce GT 640M OpenGL Engine"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="NVIDIA GeForce GT 640M OpenGL Engine"

glgpu[0].GLRendererID=16918311

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Sep  6 2017 16:05:06)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=512

clgpu[0].CLName="GeForce GT 640M"

clgpu[0].CLVendor="NVIDIA"

clgpu[0].CLVendorID=16918272

clgpu[0].CLDriverVersion="10.26.6 355.11.10.10.15.102"

clgpu[0].CLBandwidth=1.14622e+10

clgpu[0].CLCompute=38.4625

nativegpu[0].NativeName="NVIDIA GeForce GT 640M"

License Type: Subscription

Serial number: 90970402012552579570

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 1.01T, 559.5G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/

Installed components:

   AdbePM.framework   AdbePM   2.5.00.377243   1.578146

   adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.39233   79.586793

   AdobeAGM.framework   AdobeAGM   4.30.87.39233   79.586793

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.39233   79.586793

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39233   79.586793

   AdobeCoolType.framework   AdobeCoolType   5.17.00.39233   79.586793

   AdobeCrashReporter.framework   AdobeCrashReporter   7.5.20170906  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.7.1   81.1133690

   AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298

   AdobeLinguistic.framework      22175  

   AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

   AdobeOwl.framework   AdobeOwl   5.2.11  

   AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.4.1.60.45263  

   AdobeScCore.framework   AdobeScCore   4.5.7.1   81.1133690

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.586793

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

   AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451

   AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451

   ahclient.framework   ahclient   3.0.0.6  

   AIDE.framework   AIDE   1.5.0.36540   79.574279

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   10.0.0.221  

   boost_date_time.framework   boost_date_time   11.1.0.0  

   boost_filesystem.framework   boost_filesystem   11.1.0.0  

   boost_signals.framework   boost_signals   11.1.0.0  

   boost_system.framework   boost_system   11.1.0.0  

   boost_threads.framework   boost_threads   11.1.0.0  

   Cg.framework   NVIDIA Cg     

   CITThreading.framework        

   dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0  

   dvacore.framework   dvacore   11.1.0.0  

   dvamarshal.framework   dvamarshal   11.1.0.0  

   dvamediatypes.framework   dvamediatypes   11.1.0.0  

   dvametadata.framework   dvametadata   11.1.0.0  

   dvametadataapi.framework   dvametadataapi   11.1.0.0  

   dvametadataUI.framework   dvametadataUI   11.1.0.0  

   dvaplayer.framework   dvaplayer   11.1.0.0  

   dvatransport.framework   dvatransport   11.1.0.0  

   dvaui.framework   dvaui   11.1.0.0  

   dvaunittesting.framework   dvaunittesting   11.1.0.0  

   dynamiclink.framework   dynamiclink   11.1.0.0  

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.4.1.60.45263  

   manta.framework   manta   2.0.00.1   1.

   mediacoreif.framework   mediacoreif   11.1.0.0  

   PlugPlugExternalObject.framework      8.0.0.55  

   PlugPlugOwl.framework   PlugPlugOwl   8.0.0.55  

   UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

   WRServices.framework        

Required plug-ins:

   3D Studio 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 19.0  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 19.0  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 19.0  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halide Bottlenecks 19.0  Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”

   HDRMergeUI 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 19.0  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 19.0.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 19.0  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Pointillize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 19.0  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 19.0.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

   com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

   New Document  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”

   Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

   Start  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

   Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

   Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

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LEGEND ,
Nov 25, 2017 Nov 25, 2017

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What is your workflow? At what point do you get the error message?

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Community Beginner ,
Dec 06, 2017 Dec 06, 2017

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It is happening upon trying to open a .mov file. Says "

Could not complete your request because the DynamicLink Media Server is not available.

Have called Adobe twice today with no help

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Community Beginner ,
Mar 08, 2018 Mar 08, 2018

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I was having the same issue. After trying permissions, uninstalling and re-intsalling, and everything else nothing worked.

I checked the processes on my Mac and opened the dynamiclinkmediaserver process and clicked on the "Open Files and Ports" section, and I saw that it was indicating that it's origin is "Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/DynamicLinkMediaServer/dynamiclinkmediaserver.app/Contents/MacOS/dynamiclinkmediaserver".

I opened a finder folder and explored all the way to the "MacOS" folder on the previous path and clicked the dynamiclinkmediaserver exec. It opened a window that stated there was an error reading a file in the following path: User(usually your name)/Library/Preferences/Adobe/dynamiclinkmediaserver/10.0.0/Trace Database.txt

When I opened such file with the text edit app I noticed it was blank, empty. Under the folder "dynamiclinkmediaserver" I saw another folder named 7.0.0 and it has a similar file named Trace Database.txt and it contains the following text:

IFDR      1       5

dynamiclinkmediaserver    1      5

processcoordination          1      5

I copied the same text to the .txt file in the 10.0.0 folder and....THE PROBLEM IS SOLVED.

I don't know if the same text would work, I would suggest to follow the same paths to see if the problem is the same, and see if you also have another folder like 7.0.0 whit a similar .txt file that you can copy, but this worked for me. Good luck

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Community Beginner ,
Mar 12, 2018 Mar 12, 2018

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This worked for me.

I'd mark the ticket Solved.

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New Here ,
Apr 20, 2018 Apr 20, 2018

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Unfortunately this did not solve the problem here.

I select File > Import > Video Frames to Layers

  • a dialog statig "Initializing Video Import" stops its progress bar in the middle for several minutes
  • a dialog appears, saying "Could not complete the Video Frames to Layers command because the DynamicLink Media Server is not available."

This problem occurred a few OS/PSD updates ago. for now Im running PSD 19.1.3 on Mac High Sierra 10.13.4

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New Here ,
Apr 29, 2018 Apr 29, 2018

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Having the exact same issue here. Reset prefs, Re-installed, nothing works. I'm beyond desperate at this point.

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New Here ,
Apr 29, 2018 Apr 29, 2018

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This finally solved it for me. (Photoshop CC 2018) Much love friend!

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Perfeito!!! Seguindo a dica, executei o arquivo dynamiclinkmediaserver.exe que encontrei no diretório C:\Program Files\Adobe\Adobe Photoshop 2022\Required\DynamicLinkMediaServer\dynamiclinkmediaserver.exe  ele apontou a falta do arquivo MSVCR110.dll que resolvi instalando o Microsoft Visual C++ 2012 que instalou o arquivo que faltava. Logo após o dynamic link funcionou normalmente. Espero que esta dica ajude também

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New Here ,
Nov 17, 2021 Nov 17, 2021

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This also fixed my issue -- After recently updating I suddently started having this issue, but I also upgraded my GPU the other day so wasn't sure if it was replated

Thanks for the help!! 

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Explorer ,
Jun 13, 2022 Jun 13, 2022

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I guess you are on the right path, check this. It may be interesting for you....

https://community.adobe.com/t5/lightroom-classic-discussions/crashes-all-the-time-after-updates/td-p...

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Community Beginner ,
Sep 06, 2022 Sep 06, 2022

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What solved this issue for me (on Windows) was to reinstall Microsoft Visual C++ Runtime 2012 Update 4. Specifically, two DLLs were missing from my system and restored with that installer:

MSVCP110.dll
MSVCR110.dll

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