After Effects warning: std::exception - After Effects keeps crashing

[Sander_Van de Putte1337]

Everytime i start up After Effects now, both messages below show up. I already tried to reinstall, install older versions, restart my computer, gave AE full disk access, and other tricks from other people online... nothing works.

If someone from Adobe could get on this, that would be real helpful, because the program is a BIG part of my job...

[nishu_kush]

Sorry to hear about the crash, Sander.

What are your system specifications (CPU, GPU, RAM, OS version)? Have you installed a new program or a new font recently? Can you try the steps in the following article and see if that brings any change:https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Looking forward to your response.

Thanks,
Nishu

[Sébastien Périer]

Hi @Sander_Van de Putte1337 ,

I'm Sébastien from the After Effects. I am sorry you are running into this issue. I have experienced the same problem recently, and was able to resolve it by deinstalling the fonts installed through Creative Cloud. 

I am currently investigating this issue, and would be greatly helped if you could share a few informations with me. 
What MacOS version you have. In Creative Cloud application, go to your font tab (the F button on the top right of the app), and tell me which fonts are installed for you. 

You can share this information privately through a DM on the forum if needs be.

Hope this will help resolve your issue,

Sébastien Périer
After Effects Engineering

[Odilon_Aouatah]

Hi Sébastien!
I'm having the same problem with After Effects. Since I updated my Mac to the latest version, every time I launch After Effects, it displays an error message saying "After Effects (warning): std::exception." I followed your advice about deleting the fonts, but it didn't work. I also tried checking the permissions, but that didn't change anything. It's been a month now, and I still can't find a solution...

[37675093cni3]

https://community.adobe.com/t5/after-effects-bugs/after-effects-warning-std-exception-after-effects-...

[Ahmet_A?ur2359]

It seems that the After Effects program is suffering from more problems in the current period. I do not know why, perhaps from the latest updates or because of artificial intelligence. All you have to do is delete all Adobe programs, then delete Creative Cloud, then re-download Creative Cloud and download Adobe programs, and the problem will end.

[37675093cni3]

こんにちは

同じような状態になり、フォントを消せば直るということで作業しましたが、簡単には直りませんでした。

色々とやってみた結果、全てのバリアブルフォントを消したところ起動できるようになりました。

また長年アップデートしてきたため、過去ログが大量に溜まっていたことを発見したので、Adobe製品を完全削除（アンインストール＋細かいadobeと名前がついているデータ全て）をしたので、気分もスッキリしました。

こちらは影響があるかは不明です。

フォント消すのが第一だと思います。

AdobeやGoogleだけではなく、別で入れたフォントも全てが対象です。

[DOTX4040]

Hello sir,

After Effects warning: std::exception
showed up on my screen after i downloaded an Adobe font called 'Novel Display'. My screen is frozen and I cant even shut down my laptop. How do you fix this??

I have a macbook M4 chip

macOs Sequoia 15.1